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FOX EXPERIENCES + DESIGN is the internal brand engagement and experience agency providing strategic vision, planning and production in events, design, and technology to all divisions of FOX Corporation, including the FOX Network, Tubi, FOX Sports, News, Distribution, and FOX Corporate.
We are looking for a Director of Operations to manage budgets, print deliverables production schedules, providing status reports and budget recaps on all projects. The Director will define project schedules while focusing on regular and timely delivery; organize and lead project and team status, facilitate working meetings and manage and communicate risks.
This position requires the ability to interact and communicate effectively with internal clients and external vendors, and project manage, the creation and delivery of print and and graphic design elements, workflow, and budgets, recaps and status reports.
RESPONSIBILITIES
- Hands-on management of operational workflow, budgets, print deliverables production schedules, providing status reports and budget recaps on all projects.
- Define project schedules while focusing on regular and timely delivery; organize and lead project and team status, facilitate working meetings and manage and communicate risks.
- Create visibility and confidence in project delivery timelines, as well as a working environment where the team can be focused, efficient, and creative
- Manage expectations for project and team deliverables, managing stakeholder communications and help drive an effective system of project status tracking
- Be fluid and open to change and evolving processes and tools
- Proactively identify and implement quality control procedures to ensure that all creative executions are complete, error-free, produced according to established standards, and delivered on time
QUALIFICATIONS
- Project management and production experience, preferably at an agency or entertainment studio with 3+ years in a supervisory role.
- Hands on experience and working knowledge with PPAI and ASI Industry.
- Strong Knowledge of printing production process.
- Demonstrated experience managing creative operational workflow, budgets, print deliverables production schedules, while providing updates and status reports and budget recaps on all projects.
- Possess strong decision-making abilities along with creative, project and time management skills.
- Able to thrive in a high-volume, fast-paced, deadline-driven work environment.
- Highly motivated with strong work ethic and an aptitude for problem-solving.
- Collaborative working style and team-player attitude.
- Degree in communication arts/graphic design or equivalent experience preferred.
Fox Entertainment
Norfolk’s premier hospitality and entertainment district is a central place where you can hang out, dine and relax with your whole family. Waterside District features the best of national, regional and local restaurants and offers live music, festivals and more. Located in the heart of the central business district and adjacent to the City of Norfolk’s world-class waterfront and festival site, Waterside District is a central gathering place for local residents and visitors.
Manager Responsibilities include, but are not limited to:
- Ensure compliance with standards of service and operating procedures.
- Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
- Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation.
- Plan and organize work.
- Communicate and enforce policies and procedures.
- Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.
- Alert management of potentially serious issues.
- Ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions.
- Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
- Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
- Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
- Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.
- Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s).
- Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis.
- Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
- May coordinate special events scheduled for the venue.
Manager Qualifications
- High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting.
- Hospitality Management Degree or some college preferred.
- Must speak fluent English, other languages preferred.
The Manager position requires the ability to perform the following:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand and the Company.
- Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem solving, reasoning, motivating, organizational and training abilities are used often.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- May be required to work nights, weekends, and/or holidays.
- Carrying or lifting items weighing up to 75 pounds.
- Moving about the outlet(s) safely and efficiently.
- Handling food, objects, products and utensils.
- Bending, stooping, and kneeling.
- May be required to work nights, weekend and/or holidays.
Live! Hospitality & Entertainment
Title: Operations Manager
Reports To: General Manager
Based Out of: Ann Arbor, MI
About Us:
We are a family entertainment company with locations across the United States. We are continually expanding and are looking for individuals who like to think outside the box, utilize their entrepreneurial skills, expand their horizons and grow with us.
The Position:
Launch Operations Managers assist the General Manager in day-to-day operations ensuring a safe and efficient park operation at all times. The Operations Manager provides leadership and guidance to park staff while adhering to all park policies & procedures.This position is responsible for ensuring that we are consistently delivering awesome customer service to each and every guest.
Duties & Responsibilities:
General Administration
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Manage merchandise including clothing, shoes, socks, pens or related material.
- Inventory management and ordering.
- Store opening & closing duties.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Provide advice and suggestions to the Manager as needed.
- Promotes good business principles by never discussing company business in public areas or with customers.
- Maintains a friendly, courteous and cheerful demeanor at all times.
Marketing, Programs and Events
- Managing special events (lockouts, corporate events, bachelor parties, youth groups).
- Oversee event staffing plans
- Work hand in hand with office staff to set up appearances, giveaways & community outreach.
Financial
- Performs and/or oversees regular inventory procedures, including ordering, taking physical inventories, controlling waste, etc.
- Implements strategies for improving cost controls.
- Assign tills to cashiers.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with facility policies and procedures.
- Compile and balance cash receipts at the end of the day/shift.
- Manage labor based on daily business changes while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Operational
- Monitors the workplace safety program.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all customers are receiving the proper jump service according to company standards.
- Ensure that all food and products are consistently prepared and served according to the facility’s recipes, portioning, cooking and serving standards.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Oversee the health and safety of customers and staff at Launch Trampoline Park
- Fill in where needed to ensure guest service standards and efficient operations.
- Supervise and participate in jump area, kitchen and cafe area cleaning.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the facility’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the facility’s receiving policies and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the facility, employees and guests.
- Resolve guest complaints.
Technology
- Master the point-of-sale, online booking and event scheduling software.
- Develop a proficiency in Google Suite
Staff Management
- Assist General Manager in making employment and termination decisions.
- Develop and foster a work environment where all employees are free from harassment of any kind.
- Be knowledgeable of facility policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Identify and train leaders for each area of the park.
- Train and develop supervisors.
- Report employee misconduct to the General Manager.
Perform any other duties as assigned, requested or deemed necessary by the General Manager.
Launch Entertainment
Job Summary
The Office Manager is responsible for day-to-day operations and ensuring that visitors who come to the Opportunity Center receive excellent customer service. Collaborate with internal and external stakeholders to facilitate center programming.
Key Responsibilities
- Enhance the visitor experience through excellent customer service.
- Maintain a cheerful, welcoming, professional atmosphere.
- Answer phones and provide information to callers.
- Supervise one to two part-time reports, managing their schedules and daily duties
- Assist in collection and management of visitor information.
- Help visitors with various technologies to access information and resources.
- Act as onsite point of contact for community partners who utilize the satellite office space
- Collaborate with internal departments and external stakeholders to schedule, execute, market and promote community programming in the center.
- Maintain ethical, professional, and courteous relations with partners.
- Maintain cleanliness of the facility (when custodian is not present), including dusting, sweeping, vacuuming, emptying garbage and other cleaning as needed.
- Inventory and purchase supplies and materials for the center, including coffee, water, office supplies, etc.
- Continuously assess the center’s internal processes to look for improvements.
- Manage center schedules, including planning for partners, meetings, etc.
- Oversee one to two part-time direct reports, managing their schedules and daily duties.
- Other duties as assigned.
Required Knowledge, Skills and Abilities
- 2 – 4 years office and people management experience
- Possess the highest integrity and ethical standards.
- Must be highly familiar with the city of Detroit.
- Self-motivated and takes initiative.
- Must have working knowledge of social media channels and technology.
- Must possess superior interpersonal and communication skills.
- Must possess the ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events.
- Experience and enjoyment in working with the public; cheerful and welcoming; friendly manner commitment to excellent customer service.
- Strong teamwork orientation; able to work well with diverse staff, clients, and patrons.
- Comfortable operating PC computer systems and software, telephones, office equipment and various types of technology
- Ability to work variable schedules, including days, evenings, and weekends.
Preferred Knowledge, Skills and Abilities
- Associates Degree preferred.
Disclaimer
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Ilitch Sports + Entertainment
PBR Lockhart fuses the Cowboy Cool spirit of PBR Bull Riding and the Central Texas BBQ Smokehouse flavor into one exciting, action-packed celebration of food and entertainment. PBR Lockhart is authentic, fun, unique, and high energy. So buckle up, dig in and get ready for the Ride of your Life.
General Manager Responsibilities include, but are not limited to:
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
- Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Ensure the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.
General Manager Qualifications
- High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
- At least 5 years’ experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
- Must speak fluent English, other languages preferred.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work a flexible work schedule to include evenings, weekends and holidays.
- Must be at least 21 years of age.
The General Manager position requires the ability to perform the following:
- Carrying or lifting items weighing up to 75 pounds.
- Moving about the venue safely and efficiently.
- Handling food, objects, products and utensils.
- Bending, stooping and kneeling.
Live! Hospitality & Entertainment
Please include a cover letter and resume when responding to this job posting. Please send information to [email protected].
SUMMARY
Know Your Rights Camp (“KYRC”), a fund of the Entertainment Industry Foundation (“EIF” or the “Foundation”), a 501(c)(3) charitable organization, is seeking a Program Director. KYRC is a Black-led, youth-serving racial justice organization with national reach seeking to empower Black and Brown communities through political education, mass-mobilization, and culture, narrative, and policy change. The ideal candidate is an advocate and an evangelist for the power of the community to make a difference in lives.
The Program Director will be responsible for overseeing the day-to-day operations of Know Your Rights Camp programs and ensuring they align with the organization’s mission and goals. This includes developing and implementing program strategies, managing program staff, and evaluating the effectiveness of programs. The Program Director will work closely with the organization’s leadership team to develop and implement program goals and objectives, and will be responsible for ensuring that all program activities are carried out in accordance with those goals. This individual will also be responsible for managing the program budget and ensuring that the organization’s resources are used effectively and efficiently.
In addition to overseeing program operations, the Program Director will also be responsible for managing a team of program staff and volunteers, providing guidance and support to ensure that they are able to carry out their duties effectively. This individual will also be responsible for recruiting, training, and developing new program staff as needed. Overall, the Program Director will play a crucial role in the success of the organization’s programs and will be responsible for ensuring that they are well-run, effective, and aligned with the organization’s mission and goals. This is a full-time, senior-level position that requires a combination of strong leadership, program management, and interpersonal skills. This hybrid position is located in Los Angeles, CA, and requires in-office work three days per week (Tuesday through Thursday, subject to change).
QUALIFICATION REQUIREMENTS
To be successful, an individual must perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
ESSENTIAL FUNCTIONS
EIF/KYRC reserves the right to modify the job responsibilities listed below.
- Oversee the day-to-day operations of the organization’s programs.
- Develop and implement program strategies that align with the organization’s mission and goals.
- Work closely with the organization’s leadership team to develop and implement program goals and objectives.
- Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
- Ensure that all program activities are carried out in accordance with the organization’s goals and objectives.
- Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.
- Identify key requirements for cross-functional teams and external vendors.
- Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.
- Work with other program managers to identify risks and opportunities across multiple projects within the department.
- Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.
- Manage program staff and volunteers, providing guidance and support to ensure their success.
- Recruit, train, and develop new program staff as needed.
CORE COMPETENCIES
- Strong leadership skills.
- Excellent program management skills.
- Excellent interpersonal and communication skills.
- Ability to develop and implement program strategies.
- Ability to manage a team of program staff and volunteers.
- Ability to develop and manage a program budget.
- Demonstrate strong organizational and time management skills with the capacity to be highly task-oriented.
- Ability to evaluate the effectiveness of programs and implement changes as needed.
- Ability to recruit, train, and develop new program staff.
- Commitment to the organization’s mission and goals.
- Demonstrate personal compatibility with and commitment to EIF/KYRC’s philosophies and mission while maintaining a high degree of professionalism.
- Demonstrate the ability to work independently, creatively, efficiently, and cooperatively in a fast-paced environment.
- Professional demeanor exhibiting the ability to listen actively and to communicate effectively (both orally and in writing), persuasively, and with confidence.
- Personable, approachable, and able to build relationships and trust with employees and management.
- The ability to multi-task, work in a fast-paced, deadline-driven environment while maintaining extreme attention to detail and refocus as the job and situations demand.
- The ability to work within a team and establish strong working relationships with individuals of diverse backgrounds and abilities.
EDUCATION and EXPERIENCE
- Bachelor’s degree in a relevant field, such as nonprofit management, social work, public administration, or a related field.
- At least 5 years of experience in program management, preferably within a nonprofit organization.
- Experience overseeing the day-to-day operations of programs.
- Experience developing and implementing program strategies.
- Experience managing program staff and volunteers.
- Experience developing and managing a program budget
- Experience evaluating the effectiveness of programs and implementing changes as needed
- Experience recruiting, training, and developing new program staff.
- Exceptional skills in leadership, time management, facilitation, and organization.
- Experience in managing stakeholders.
- Working knowledge of digital marketing.
- Outstanding knowledge of change management principles and performance evaluation processes.
- Business acumen with working knowledge of Word, Excel, and PowerPoint.
PHYSICAL REQUIREMENTS
- Some travel may be required
- Ability to work onsite three days per week (Tuesday through Thursday), subject to change
- Ability to sit for extended periods
- Frequent alpha/numeric keyboarding
- Ability to view a computer monitor
- Operate standard office equipment
- Lift and carry boxes up to ten pounds
- File and retrieve documents
SALARY RANGE: $82,000 – $88,000
EQUAL OPPORTUNITY EMPLOYER
EIF is an equal opportunity employer. It considers applicants for all positions without regard to age (40 or older), ancestry, color, religious creed (including religious dress and grooming practices), disability (either mental or physical, including HIV and AIDS), cancer, genetic characteristics, genetic information, marital status, military or veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, sexual orientation or any other characteristic protected by applicable law.
Entertainment Industry Foundation
Description
Sports & Social Bethesda is a one-of-a-kind sports bar and social lounge. The 10,000-square-foot location will have plenty of TV screens for fans to watch games, outfitted with state-of-the-art AV technology, the space will boast an impressive LED display showing multiple games and sporting events at once. Sports & Social will offer guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, as well as a wide variety of interactive social games for everyone to enjoy.
Assistant General Manager Responsibilities include, but are not limited to:
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the assurance of appropriate levels of staffing.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Assist the General Manager in the management of third-party vendor contracts.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
- Train employees, as assigned, in an ongoing basis.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
- Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.
Assistant General Manager Qualifications
- High School Diploma or GED; College degree preferred.
- Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work evenings, weekends and holidays.
- Must be at least 21 years of age.
The Assistant General Manager position requires the ability to perform the following:
- Moving safely and efficiently about the facilities.
- Carrying or lifting items weighing up to 75 pounds.
- Handling food, objects, products, and utensils.
- Bending, stooping, kneeling.
Live! Hospitality & Entertainment
Kansas City Live! is a vibrant and bustling entertainment district located in the heart of downtown Kansas City. Known for its lively atmosphere and diverse range of activities, Kansas City Live! offers an exciting array of restaurants, bars, and live music venues. Whether you’re looking to enjoy a delicious meal, grab a drink with friends, or dance the night away to live music, this dynamic district has something for everyone.
We are looking for a General Manager to join our team. This role will over see 3 venues which include McFadden’s, Pizza Bar, and Living Room.
General Manager Responsibilities include, but are not limited to:
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
- Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Ensure the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.
General Manager Qualifications
- High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
- At least 5 years’ experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
- Must speak fluent English, other languages preferred.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work a flexible work schedule to include evenings, weekends and holidays.
- Must be at least 21 years of age.
The General Manager position requires the ability to perform the following:
- Carrying or lifting items weighing up to 75 pounds.
- Moving about the venue safely and efficiently.
- Handling food, objects, products and utensils.
- Bending, stooping and kneeling.
Live! Hospitality & Entertainment
Description:
Sports & Social Bethesda is a one-of-a-kind sports bar and social lounge located in the Pike & Rose Development. The 7,700-square-foot location will have plenty of TV screens for fans to watch games, including an 18-foot LED display showing multiple games and sporting events at once along with a 2,000-square-foot outdoor patio. Sports & Social will offer guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, as well as a wide variety of interactive social games for everyone to enjoy.
General Manager Responsibilities include, but are not limited to:
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
- Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Ensure the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.
General Manager Qualifications
- High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
- At least 5 years’ experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
- Must speak fluent English, other languages preferred.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work a flexible work schedule to include evenings, weekends and holidays.
- Must be at least 21 years of age.
The General Manager position requires the ability to perform the following:
- Carrying or lifting items weighing up to 75 pounds.
- Moving about the venue safely and efficiently.
- Handling food, objects, products and utensils.
- Bending, stooping and kneeling.
Live! Hospitality & Entertainment
Position: Director, Strategic Partnerships (Entertainment Industry)
Robert half is seeking a Director of Strategic Partnerships to lead the team of our reputable credit union client.
This role involves fostering relationships and identifying opportunities to increase our credit union’s visibility. The successful candidate will maintain and grow relationships with existing employer groups while spearheading the strategic expansion of future business development initiatives.
Responsibilities:
- Develop and implement a strategic vision for business development, aligning with the credit union’s overall objectives.
- Manage the business development budget, including approving estimates and invoices, while providing monthly budget variance reports.
- Cultivate long-term partnerships with select employee groups and entertainment industry representatives, employing unique engagement strategies for each.
- Plan, organize, and execute participation in business development activities, collaborating with various departments to implement campaigns and promotions, and establishing effective tracking methods.
- Act as the primary representative at credit union-sponsored events, engaging with attendees, coordinating frontline support, and generating leads and applications.
- Identify and evaluate new ideas to continuously generate new business opportunities, expanding our membership and core products.
- Collaborate with the Risk Management department to onboard new select employer groups, ensuring compliance with bylaws and streamlined membership processes.
- Promote the credit union as a trusted partner, educating prospective entertainment groups and individuals on the benefits of membership and services.
- Prospect for new business partnerships through networking events, cold calling, and branch interactions.
- Implement efficient methods to track business development efforts, following up with internal departments and identifying areas for improvement.
- Complete required reports accurately and promptly, such as monthly Pricing Committee and Board reports.
- Participate in projects and perform additional duties as necessary.
Requirements:
- College degree in business or a related field is preferred.
- Minimum of seven (7) years of relevant experience in a full-service financial institution or the entertainment industry, preferably with a major studio.
- Exceptional interpersonal skills to represent the credit union positively with members, colleagues, and management, displaying diplomacy, trust, courtesy, and tact.
- Strong verbal and written communication skills to convey information effectively.
- Ability to analyze problems and propose logical solutions, demonstrating critical thinking and reasoning skills.
- Detail-oriented with the ability to multitask, ensuring accuracy and completeness of work.
- Excellent customer service, problem-solving, conflict resolution, and critical thinking abilities.
- Proficiency in using personal computers and MS Office products (Word, Excel, Outlook), as well as CRM or equivalent tools for contact and relationship tracking.
Robert Half