Chicago Casting Calls & Acting Auditions

One of Pennsylvania’s leading marketing firms is seeking a Content Marketing Manager to join their team. This candidate will play a key part in internal marketing efforts for the company to help improve SEO, lead generation, and their overall content marketing strategy.

This position is located near Allentown, PA and is offering a hybrid WFH schedule along with a fantastic company culture!

The right candidate will be a tech-savvy writer with the mindset of a marketer. This person should be a self-starting, problem solver with confidence in their decision making. Creativity and forward-thinking vision are valued in this role along with adaptability.

This person will focus their efforts on being an internal content resource. Duties will consist of but are not limited to:

– Strategic content production (Website copy, blog posts, pillar pages, white papers, ad copy, video scripts, trade show materials, sales proposals, etc.)

– Maintain website and materials up to date and consistent; Analyze UX and CRO to increase lead flow and improve conversion rates

– Own website analytics and user tracking while identifying opportunities for optimization

– Lead Ad Optimization efforts

– Intentionally target relevant earned media opportunities and listicles

– Communicate progress to leadership team

Job Requirements:

– Bachelor’s or higher degree in digital marketing, journalism, english or similar discipline

– Prior experience as an in-house content producer with experience utilizing forward thinking marketing strategies to increase visibility and lead generation in a competitive market (Agency experience will also be considered)

– 3+ years of relevant experience in manufacturing/healthcare/life sciences marketing/writing (including internships) preferred

– Ability to create thought leadership pieces surrounding the modern marketing landscape

– Ability to analyze marketing strategy behind content being produce. The right candidate will be a talented content creator with the mind of a marketer

– Strong writing, editing and communication skills

– Detail-oriented with ability to handle various tasks simultaneously under multiple deadlines

– Self-directed and willing to learn new skills

– Experience with GA4 (Google Analytics 4), Moz, SEMRush or other SEO tools preferred

– Tech-savvy, forward thinking individual

Synerfac Technical Staffing

Position: Post Sales Social Media Manager

Department: Marketing

Location: Arizona, Tennessee, California, Texas, North or South Carolina (This position will work remotely)

Company Summary:

InMode is a leading global provider of innovative medical technologies that develops, manufactures, and markets devices harnessing novel radiofrequency (RF) technology. The company strives to enable new emerging Aesthetic and surgical procedures and improve existing treatments. By leveraging its medically accepted, minimally-invasive RF technology for simultaneous subdermal adipose remodeling and skin tightening, InMode offers a comprehensive portfolio of products for plastic surgery, gynecology, dermatology, otolaryngology, and ophthalmology.

Position Summary:

The Sales Social Media Specialist is responsible for managing multiple InMode customers’ (doctors’ private practices) social media accounts during event promotion and across all technology platforms. The Social Media Manager will be responsible for managing and overseeing all social media content, which includes engaging with the followers (patients) of the practice.

Responsibilities:

• Develop and implement a comprehensive social media strategy to increase engagement and brand awareness for the event.
• Manage a variety of social media accounts including Facebook, Instagram, and TikTok
• Create original and engaging content for social media posts; Manage and maintain a content calendar
• Collaborate with the customer, event specialist, and graphic designer to ensure the event is promoted appropriately.
• Work in tandem with the customer to monitor comments and messages on social media accounts.
• Analyze metrics and insights to improve content and strategies.
• Work with other departments to ensure all content is consistent with the company’s brand.
• Research and identify new social media trends and opportunities.
• Manage roughly 20-30 accounts during any given month

Qualifications:

• Bachelor’s degree in marketing, communications, or related field
• At least 3 years of work experience
• 3+ years of working in a digital marketing capacity with experience in B2C digital marketing and lead generation
• 3 years of experience managing social media platforms and marketing efforts; Facebook, Instagram, and TikTok
• Experience with Microsoft Office Suite, WordPress, Adobe Photoshop, Illustrator, and InDesign; experience with Sales Force an asset.
• Proven experience as a Social Media Specialist or a similar role, aesthetic practice marketing a plus
• Strong written and verbal communication skills
• Effective at managing multiple competing priorities under deadlines

InMode

Job Summary:

We are looking for an experienced Operations Manager to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. This position will oversee the activities of the Customer Relations Department/Call Center and will interface with our customer base, distributor network and collaborate on functions within the Organization including Sales, Production, IT and Administration. The Operations Manager will also proactively seek ways to improve current business/system policies and processes to ensure the efforts to maintain accurate communication of information, customer satisfaction and optimal work productivity across all teams.

Candidate Profile:

The ideal candidate must be a self-driven and competent individual, able to plan many kinds of operational activities. You should be ready to coach our team members, find ways to increase quality of customer service and implement best practices across all levels.

Essential functions:

• Oversee and manage the activities of the Customer Relations Department including processes/workflows, such as scheduling and customer communication to ensure smooth operations and optimal outcomes
• Develop customer experience strategy and translate it into operative plans and KPIs for each operator to enhance customer satisfaction and ensure continuous improvement and maximum efficiency in labor productivity
• Monitor day-to-day operations, by conducting regular tests and analysis to track and report on company performance, system statuses, information, and SOPs
• Recommend actionable strategies for improving or restructuring any aspects relating to increased performance while maintaining quality standards.
• Work collaboratively and partner with different departments and management regarding all facets of policy and procedures and operational administrative duties to ensure customer satisfaction and operational efficiency/accuracy.
• Acquire knowledge of multiple systems and processes in order to troubleshoot problems and provide ongoing support to new and current team members to ensure adherence to standard operating procedures (SOP’s)
• Overseeing staff training for all new and existing team members to ensure that they are well conversant on existing and new technology/equipment being implemented in an effort to improve operations and aide in development and growth of staff
• Provide leadership and mentoring to all direct reports and lead their team effectively and efficiently
• Generate and analyze key reports to provide regular updates for upper management to act for benchmarking performances and customer service functions against industry standards
• Provide analysis and adjust strategy and tactics to increase program effectiveness and ROI.
• Evaluating operational budgets and advising on financial planning to ensure that operational costs are covered by revenue generated by operations
• Work as intermediary with outside IT company and software developers
• Monitor and maintain current SaaS applications with daily tasks, such as company-wide VoIP system, SharePoint Sites, as well as other programs
• Commit to continuing education regarding company standards and industry trends/regulations adjust organization operations to reflect the same
• Help promote a company culture that encourages top performance and high morale

Skills & Aptitudes

• Proven experience managing Business Operations
• Proven experience in Customer Service/Relationship Management; call center is a plus
• Thorough understanding of practices, theories, and policies involved in business
• Strong problem-solving and analytical skills
• Excellent interpersonal skills and ability to work in a collaborative environment
• Excellent time management skills and ability to multi-task and prioritize work
• Exceptional organizational skills and attention and commitment to detail
• Excellent oral and written communication skills
• Strong ethical leadership abilities
• High self-initiative with the ability to work well under pressure and with minimal supervision
• Proficient in hardware and software installation and troubleshooting
• Proficient in technology especially Microsoft Office applications

Work environment

• Majority of work is completed indoors.
• May, on occasion, be exposed to the outdoors.

Physical demands

• Must be able to remain in a stationary position approximately 50% of the time.
• The person in this position needs to occasionally move about inside the office to access office technology, etc.
• Must be able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• May need to position self to maintain computers under desks or in server closets.
• The person in this position will communicate frequently with other Team Members and outside organizations. Must be able to exchange accurate information in these situations.
• Must be able to identify information present on technology, including serial numbers and other identifying information.
• May need to move technology weighing up to 50 pounds

Travel required

• Travel will be required to other branches as needed.

Additional eligibility requirements

Microsoft Office certification preferred, required to obtain within 6 months of employment.

Work authorization

Must be authorized to work within the United States.

EEO statement

Go Glass provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other duties

As assigned at the discretion of the manager. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

FLSA Classification: Exempt

Job Type: Full-time

Reports to: President/CEO

GoGlass

Position Available: Workday Product Manager in Boston, Massachusetts (Hybrid)

Responsibilities:

We are seeking a skilled Workday Product Manager to join our team in Boston, Massachusetts. In this role, you will be responsible for managing the maintenance and enhancement of our Workday HCM Roadmap.

Key responsibilities include:

• Overseeing the sourcing of new roadmap technology and migrating current roadmap items.
• Ensuring the team has clear visibility and effective organization for work prioritization.
• Collaborating closely and continuously with the HRIS Manager, HR Functional Leads, and IT team to define scope, timelines, resources, dependencies, requirements, testing, and results.
• Managing the ongoing prioritization of Workday ‘maintenance’ items, including bug fixes and enhancements, and leading or participating in important meetings.

Technical and General Skillset Required:

The ideal candidate will possess:

• Extensive knowledge of Workday HCM, along with an understanding of its downstream impacts on various modules such as benefits, absence, talent, performance, recruiting, and compensation administration.
• Strong project management skills.
• Exceptional interpersonal and communication skills, both verbal and written, with a focus on providing outstanding customer service and the ability to interact effectively with employees at all levels.
• Self-motivation, with a proven ability to multitask and manage multiple deadlines in a fast-paced environment.
• Strong organizational, time management, and collaboration skills.
• A commitment to maintaining strict confidentiality, trust, and integrity in handling critical and confidential situations and documentation.

Work Experience:

• Minimum of 8 years of experience in a Project Manager role, preferably in the Financial Services sector or a similar field.
• Prior experience with Workday is required, as defined above, ideally with experience in supporting an HR team with platform implementation and maintenance.

If you are interested in this exciting opportunity, please send your most recent resume to [email protected].

TechnoSphere, Inc.

What’s the job?

Fiverr is looking for a dynamic, high-performing team player who thrives in technical writing, content moderation, and engaging with the community to join our team as a Digital Community Forum Manager. If you are an experienced professional who enjoys working with the community, writing for the masses, and providing long-term solutions to your customers, then you’d be a great fit for this position. Our team is looking for someone who quickly adapts to customer needs, and speaks for the voice of the customer in our fast changing environment.

What am I going to do?

• Create, edit, and post engaging content to Fiverr’s digital forum
• Connect with Fiverr Community forum users by engaging in forum conversations, moderating threads, and creating community threads
• Partner with Customer Success Managers to help identify areas for change in the Fiverr network and effectively share their knowledge and respond to specific questions
• Build and maintain relationships, manage expectations and identify roadblocks that require escalation, specifically dealing with product/service feedback
• Work cross functionally with all Fiverr’s Customer Success and Product teams to leverage the feedback received in the forum and create new strategies and KPI’s.
• Maintain Fiverr Brand Voice when communicating with users on a large scale
• Be driven by curiosity and consistently find new ways to add new value in problem solving
• Deliver regular feedback and insights to cross-functional stakeholders such as those within Customer Care, Product, and Retention.
• Be a motivated self-starter that aligns their work with business needs and leverage organization skills to move problems through to completion
• Develop new ways to encourage engagement with Fiverr’s online community and respond to comments and requests and/or connect experts.
• Be responsible for monitoring and moderating all posts on our Fiverr Forum to ensure that questions are answered in a timely manner by subject matter experts and that all user-generated content adds value to the Fiverr user’s self-service experience

Our work model is hybrid, combining remote and on-site work. – 3 days in the office – 2 remote. This allows us to get things done when and where we are most productive.

What are the qualifications?

• Previous experience with forum and/or social community management is a bonus
• 1-2 years of experience in the customer service and/or community engagement experience
• Personally use social media platforms such as Twitter, Facebook, Instagram, Tiktok, Reddit, Pinterest, Youtube, LinkedIn
• Experience with advocating for the Voice of the Customer
• Advanced proficiency in written and spoken English
• Strong ability to operate multiple applications and handle multiple responsibilities at once
• Detail-oriented and data driven Proficiency (analysis in Google Sheets- an advantage)
• Exceptional communication and interpersonal skills, a real team-player
• Service-oriented personality with a can-do attitude

Equal opportunities

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Fiverr

AMERICAN MUNICIPAL POWER, INC.

JOB DESCRIPTION

This position may be eligible for a hybrid work environment (combination of remote work and in-office reporting), with the coordination and approval of the appropriate supervisor. This position is located in and will report out of Columbus, OH.

Position will be posted 8/23/23 – 9/21/23

Position Title: Manager of Marketing/Member Relations

Reports To: Director of Marketing/Member Relations

FLSA Status: Exempt

Basic Functions: To foster Member relationships and market AMP services, programs and projects.

Essential Functions:

This position provides the following essential functions, both internally and externally for AMP, MESA and the Members of these entities.

1. Assists the Director of Marketing/Member Relations in the administration and marketing of AMP services, programs and projects to Member management and elected officials.

2. Will assist Director of Marketing/Member Relations with membership development in accordance with Strategic Growth Marketing Plans.

3. Will perform regular visits to Member communities to foster member relationships and joint action activity between AMP and the Members.

4. Assist with educating members about power supply portfolios, energy markets and AMP programs and services.

5. May represent AMP in industry and joint action agency related forums and panels.

6. Prepare weekly and monthly reports on member visits and other marketing related information.

7. Performs other duties as assigned.

Knowledge, Skills, & Qualifications:

1. A minimum of a four-year marketing, business or engineering-related degree is desired.

2. Preferred three or more years of experience in the electric utility industry.

3. Preferred three or more years of experience in marketing and professional relationship development.

4. Must possess excellent interpersonal and communication skills and have experience in public speaking.

5. Must be able to work on their own and set own priorities based on need to perform basic and essential functions.

6. Experience in a municipal environment is strongly preferred.

7. Must possess excellent interpersonal and communication skills.

8. Potential for extensive travel primarily in Ohio, Pennsylvania, Michigan, West Virginia, Virginia, Delaware, Maryland, Indiana and Kentucky.
American Municipal Power, Inc

About Us
Tenderly is on a mission to empower every developer to utilize blockchain technology. To us, blockchain represents the future of software that is driven by open collaboration and compounding innovation. We strive to enable as many developers as possible to enter the blockchain industry and build groundbreaking products.
We built Tenderly as an all-in-one Web3 developer platform that combines debugging tools with observability and infrastructure building blocks. So far, we have helped tens of thousands of developers work with the blockchain more efficiently. We’re actively working with some of the blockchain space’s biggest names and have recently raised our $40M Series B led by Spark Capital!
We are a team of 80+ team members and our offices are in Belgrade (Serbia) & San Francisco (California) with a few remote team members scattered in between.

About the Job

Do you crave the opportunity to revolutionize user acquisition strategies and take our dynamic company to new heights? We are on the hunt for a passionate and results-driven Senior Growth Manager who will be at the forefront of driving our success. As a pivotal member of our marketing team, you will embark on a journey to explore innovative acquisition channels, leverage product-led growth tactics, and unleash your creativity to capture and create demand that converts prospects into our ideal users.

Your impact:

Pioneering New Campaigns: You will curate campaigns and experiments that not only enhance user acquisition and retention but also skyrocket brand awareness, yielding measurable outcomes.
Channel Management & Design: You will drive growth through diverse channels tailored to our developer-focused brand, audience, and message.
Collaborative Innovation: Embrace the spirit of teamwork by collaborating closely with our marketing, sales, and product teams. Your creative ideas and initiatives will lead to the experimentation of new and unexplored approaches across all channels.
Unleashing Untapped Growth: You will venture into uncharted territories, hypothesizing and prioritizing out-of-the-box growth experiments that accelerate Tenderly’s growth.
Data-Driven Insights: Through your analytics we will uncover trends and insights from data and metrics, powering our optimization efforts to foster exponential growth.

About you:

Proven Prowess: With 5+ years of experience in growth marketing, product marketing, or lifecycle-related roles, you possess a track record of achieving exceptional user growth through data-driven decision-making.
Startup Star: Your portfolio demonstrates a history of quickly and efficiently launching and scaling customer acquisition programs that have had a revenue impact for tech startups.
MarTech Knowledge: Navigate the realms of MarTech with ease, utilizing tools like Hubspot, Mixpanel, Google Analytics, Reddit, and Linkedin to maximize growth potential.
Growth Expertise: You have experience in implementing scalable and sustainable growth strategies through Product-led approaches, testing, and iterative frameworks.
Ownership & Tenacity: From inception to completion, you are the driving force behind projects, tackling challenges head-on to ensure seamless execution and progress.
Data Alchemist: Transform data into powerful insights through analytics, and communicate them throughout the team.
Curiosity: Thrive in ambiguity, never shying away from exploring new horizons, and always seeking to push boundaries.

Nice to have:

Embracing Blockchain: Familiarity with web3/blockchain will open doors to spearheading new initiatives.
Developer Empathy: Experience catering to a developer audience will allow you to understand their needs.
Global Mindset: Thrive in the diverse landscape of a global user base, spanning multiple countries, languages, and time zones.

What We Offer

Stock Options. We believe everybody should own a part of the company and want our team members to benefit from our shared success.
Competitive Compensation. This includes base pay and Yearly bonus – Non-performance-based bonus amounting to 10% of the team member’s annual base salary is given at the end of each year.
Health insurance for you and your dependents, including medical, dental, and vision insurance. In partnership with Sequoia One, we offer multiple flexible plans to employees.
401(k) Retirement Plan. Effective immediately, no vesting period with a company match.
Wellbeing Resources. Spring health, Rightway and One Medical.

Working Environment

Company equipment. Standard equipment includes a MacBook laptop, and additional equipment.
Flexible Paid Time Off policy. We encourage employees to use their time off for rest. We have established a minimum of 21.5 days that should be used in 12 months.
Flexible working hours. You are entrusted to manage your working hours effectively. The only important thing is that it allows for collaboration with your team.

Support in Life Changes

Sixteen weeks of paid parental leave for birthing parents. The leave is fully covered in the amount of the last salary person received during the regular engagement. It’s also effective immediately.
Four weeks of paid parental leave for non-birthing parents. Four weeks of paid time off after a baby has arrived (effective immediately), to help share the joys & responsibilities.

We encourage you to spend at least some part of onboarding in person with the team (a week or two should be sufficient).

At Tenderly, we tie our pay ranges to role and level. In the United States, that means your pay ranges will fall into one of three geographic pay zones depending on your location. The base pay range across the 3 zones is $140,000 – $175,000.
Within each range, pay is ultimately determined based on your skills, expertise, and experience. This role will be eligible for benefits, bonuses, and/or equity.

Tenderly is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Tenderly Technologies,Inc

A Company Committed to Your Success
Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement… because nowhere else in America will you find a company that is more committed to your success than USHA. You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. As demands for our products continue to increase, Customer Success Account Managers will advise clients on a portfolio of solutions that best fits their individual needs and budget… in one seamless package. We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

We’re Growing!
Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater!

Career Benefits:

Fast Track Career Advancement Based on Your Hard Work (promote within 1-2 years)
State-Of-The-Art Training Platforms (we’ll train you)
Multiple Product Lines – Extensive Portfolio
Industry Leading Compensation and Rewards Programs
$65k – $110k (DOEDOP)
Monthly and Quarterly Bonuses (up to 16 bonuses per year)
Performance and Growth Sharing Bonuses in the company you’re helping to build
Long Term Wealth Building Opportunities
Career Development and Mentorship from Servant Leadership
Relaxed Flexible Work Environment (we are fun and family)

USHA Checks All the Career Boxes:

Job Security in a Recession Proof Industry
Industry Leading Compensation and Rewards Programs
Leadership Development and Rapid Career Advancement
Mission of HOPE
Safe and Clean Work Areas
Remote Work Opportunities
Inclusive and Diverse Teams
Flexible and Fun Work Environment

Advanced Support and Training:
Our success depends on your success, that’s why we have a super-responsive team of experts making sure every Customer Success Account Manager has everything they need to be at the top of their game. Real support means real leadership backing you up. You’ll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished business leaders will teach you their most successful formulas and execution strategies that directly lead to success.

Customer Success Account Manager Essentials:

Accountable and Coachable Team Player
A Passion for Helping Other People Everyday
Computer and Internet Savvy (CRM helpful)
Excellent Verbal and Written Communication Skills
Commitment to Excellence
High Personal Integrity and Character
Good Work Ethic, Self-Motivation
Local candidates only

Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA. For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others.

Customer Success Account Manager position is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Regional and Territory Sales Office Appointment Setter Tele Teacher Support Customer Service Real Estate and Auto Sales Pharm Sales Retail Educators Graduates Agent Financial Services Assistant Leasing Accountant Coordinator Representative Transitioning Military Personnel Business Graduates Leasing and Loan Services
USHEALTH

K&N has an immediate need for an OEM Product Manager to join our team in Riverside, CA

Essential Duties & Responsibilities:

Create and submit PPAP, ISIR, IMDS, and APA documentation for our specific customer requirements
Work closely with the Engineering team to support their needs on projects
Work with Purchasing on reception of goods along with providing proper specifications and documents
Work with Quality Control to ensure products meet specifications
Applies engineering principles to design Intakes, Exhaust, and Accessories
Develop project plans and identify test objectives and standards related to OEM accessory products
Must understand specific principles used in engineering and design of intake, exhaust and performance accessory products
Work with customers to resolve any issues. Follow up to insure they are resolved
Communicate with production personnel regularly to maintain an effective working relationship
Will perform supervisory and administrative duties as required
Constantly monitor and support all O.E. web portals which contain vital Administrative, Compliance, forecast orders, Purchasing and Quality details

Experience, Skills & Education:

B.S. degree in Engineering preferred
0-3 years of experience in the field or in a related area
ASME Y14.5-2009 GD&T knowledge
Experience with Solidworks 3-D CAD software required
Must have a background and understand basic principles used in engineering, machining, manufacturing and testing
Have a thorough understanding of BMS
Thorough understanding of K&N’s manufacturing techniques and current standards preferred

Additional Qualities Necessary:

Demonstrate excellent verbal and written communication skills external customers
Consistently demonstrate a positive company image to K&N customers
Consistently good attendance, flexible with shift start times, and availability to work overtime
Must work well in a team atmosphere
Must be well organized and demonstrate ability to simultaneously handle multiple duties, prioritize, follow through on all tasks and projects and meet pre-determined deadlines
Solid working knowledge of Microsoft Outlook, Word, Excel

About K&N:

K&N is in Southern California and is an internationally recognized brand of high-performance products selling in over 50 countries. K&N is the leading manufacturer of premium air filters and air intake systems for cars, trucks, and motorcycles. K&N has built a strong base of loyal customers through strong product differentiation, high quality design and manufacturing, grassroots motor-sports, broad product offerings, effective consumer marketing programs, and supportive distribution channels. K&N engages with consumers that are passionate about their vehicles or are involved in social activities and lifestyles that involve vehicles. The company represents a unique opportunity for people who are creative, self-motivated, passionate, and interested in aligning themselves with a strong consumer products brand that is distributed among a variety of retail and wholesale channels worldwide.

K&N is an Equal Opportunity Employer
K&N Engineering, Inc.

WHO WE ARE

We at RoslinCT, are a world-leading cell and gene therapy contract development and manufacturing organization creating cutting-edge therapies that change people’s lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilizing ground-breaking science.

THE ROSLINCT WAY

Here at RoslinCT, our team can contribute to the development of revolutionary treatments. We live every day by our core values: Partner Focus, One Team, Personal Growth, Integrity, Innovation, and Trust and Respect. We put our employees at the forefront by providing a flexible and empowering work environment, an attractive benefits package, and an emphasis on work-life balance. Our people are the key to our success, at RoslinCT we focus on developing our corporate culture, people’s development, growth, and the ability to impact patients.

ACCELERATING YOUR FUTURE

The Manager of Partner Relations acts as a liaison between key partners and RoslinCT, a Global Advanced Cell & Gene Therapy CDMO for all business activities on a day-to-day basis. This position will maintain direct communication with partners and RoslinCT PMO on a regular basis to ensure the health and growth of the overall business relationship. The Manager/Sr. Manager Partner Relations will drive the preparation, submittal and execution of contract renewal and expansions, with the support of Business Development.

HOW YOU WILL MAKE AN IMPACT

• Manage mutually beneficial, long-term business relationships with partner portfolio.
• Provide a single point of accountability for identifying and managing resolution of business issues through the established project and governance structure. Support leadership and functional leads, as necessary, to facilitate partner alignment of operational and quality topics outside of the day-to-day project execution.
• Serve as Administrative Chair for all Joint Steering Committee Meetings; drive preparation and RoslinCT and partner alignment.
• Partner with PMO on complex partner change requests and Finance on appropriate financial models.
• Demonstrate effective written and verbal communication skills, professionalism, and ability to work with all levels in the organization as well as the partner’s organization.
• Exhibit a positive attitude and flexibility in meeting partner needs.
• Maintain a sense of urgency in accomplishing work. Prioritize requests and workload, and effectively conveys feedback to the project team and partner contact(s) when applicable.

Minimum Qualifications

• BA/BS degree or equivalent experience.
• 5+ years in client-facing roles required, including Account Management or sales support equivalent; ability to directly interface with clients on a very frequent basis.
• Strong financial acumen.
• 3+ years working in Biopharma industry; in a GMP environment a plus.
• General knowledge of Cell and Gene Therapy, biopharmaceutical product development, manufacturing, and regulatory requirements.
• Self-motivated, with excellent organization and communication skills. Able to work independently and part of a multi-disciplinary team.
• Ability to work in a fast-paced dynamic environment and effectively process multiple avenues of communication and requests simultaneously; drive decision-making and alignment with Commercial and Executive stakeholders
• Ability to make unbiased and rational assessments to support conflict resolution and uphold values of partnership with a demonstrated focus on client service, quality, and teamwork.

OUR COMMITMENT

All RoslinCT employees embrace the principles of our culture and values and are deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways.

RoslinCT is proud to be an equal opportunity employer, we seek to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected characteristics.

RoslinCT