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Description
A Career at Rheem: Where Comfort Is Your Calling
At Rheem, we’re dedicated to bringing comfort to people’s lives. And, as a leading global manufacturer of heating, cooling and water heating equipment, we’re innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It’s an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact people’s lives—every day.
This exciting role as a Communication Manager – US Water will work closely with the Sr. Manager of Communications for U.S. Water to develop a comprehensive communications strategy which leverages multimedia tools and channels to drive awareness, alignment, and stakeholder engagement regarding business performance, important updates to key initiatives and consistency of priorities. The incumbent will be responsible for the development and implementation of the US Water multimedia communications from both a strategic and operational perspective.
Top Line Deliverables:

  • Accountable for developing and executing division-wide communications across various mediums for primary stakeholders across U.S Water
  • Manage messaging, communication cadence, sequence, and tone of communications for top line initiatives
  • Track success of communications using key metrics and suggest optimization strategies. Compile reports for leadership showing results.

This position will serve our Water Division located in Roswell, GA.
What You’ll Do

  • Oversee both internal and external communication initiatives throughout the organization, harnessing the expertise of internal subject matter experts (SMEs) to deliver tailored communications across diverse mediums and to various stakeholders.
  • Foster active engagement and elevate the employee experience by collaborating with the Senior Manager of Communications and key stakeholders to develop and implement streamlined, impactful communications that consistently enhance effectiveness. Continuously strive for improvement in communication practices.
  • Formulate and implement a comprehensive communications strategy that encompasses the creation and dissemination of informative and captivating content, aimed at educating and involving employees and other stakeholders of WHD. Deliver high-quality materials punctually while anticipating their requirements.
  • Ability to create a thorough communications plan with complimentary editorial calendar, identifying audiences and key messaging, along with the appropriate distribution channel and timing.
  • Craft and deliver effective messaging across multiple mediums, including executive leadership bylines, intranet content, presentations, change management updates, sales communications, press releases, external channel communications, trade messages, organizational announcements, scripts, e-newsletters, and other relevant communications in support of critical initiatives.
  • Actively explore innovative methods, tools, and platforms for communication, while continuously improving the utilization of existing tools for enhanced effectiveness.
  • Serve as a strategic thought partner and communication advisor to internal stakeholders, providing counsel on the development and implementation of communication plans for new programs, transformational initiatives, change management programs, and potential crisis situations. Collaborate with business partners to offer communication guidance and coaching, fostering stakeholder engagement.

Job Qualifications
WHAT YOU NEED

  • Hold a bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
  • Demonstrate a proven track record of over 7 years in external communications, specializing in the development and management of omnichannel strategic communications that effectively target and engage customers in market-facing initiatives.
  • Possess a minimum of 2 years’ experience in both strategic and technical management of intranets, with a preference for expertise in SharePoint.
  • Demonstrate skill in technology and digital platforms, with expertise in executing digital email campaigns using tools like Salesforce and Acoustic.
  • Hold experience in digital content creation, showcasing the ability to craft compelling and engaging digital materials.
  • Exhibit a strong aptitude for working autonomously and taking personal responsibility for tasks and outcomes.
  • Possess exceptional storytelling abilities, showcasing outstanding verbal and written communication skills, as well as expertise in editing and proofreading.
  • Demonstrate exceptional stakeholder management skills, including the ability to establish and cultivate strong relationships, while effectively collaborating with individuals at all levels of an organization.
  • Possess the capability to assess and evaluate the effectiveness of content, including the proficiency to generate reports on communication medium analytics.
  • Exhibit a demonstrated aptitude for strategic thinking and problem-solving.
  • Demonstrate the ability to thrive in a collaborative work environment, with prior experience in navigating matrix organizations. Display a keen awareness of cross-cultural communication challenges and opportunities, including sensitivity to diverse work locations and remote populations.
  • Possess strong organizational and project management skills, with an inherent ability to plan strategies and tactics effectively.
  • Demonstrate the capability to handle confidential communications with tact and diplomacy, while working efficiently under pressure.
  • Less than 20% travel.

How To Stand Out

  • Language proficiency in both English and Spanish is a plus
  • Experience within OEM/Manufacturing or a similar industry
  • External communications experience within wholesale, commercial, retail, trade, supplier communications
  • Instrumental in developing and shaping transformational, change management communications
  • Digital communication experience with digital tools such as SharePoint, and SMS and Cloud-based email expertise

Rheem is an Equal Opportunity Employer
Notice to Third Party Recruitment Agencies:
Please note that Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
In the event a recruiter or agency submits a resume or candidate without an agreement, Rheem and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Rheem.
Primary Location
US-RC_US_GA-Roswell
Work Locations
Rheem Water Heating – Roswell (GA)
Job
Communication & External Affairs
Organization
U.S. Water Heating
Schedule
Full-time
Shift
Day Job
Employee Status
Regular
Job Type
Standard
Job Level
Non-Management
Travel
Yes, 25 % of the Time
Job Posting
Jul 12, 2023, 10:58:49 AM
Rheem Manufacturing

About MassBioEd

The Massachusetts Biotechnology Education Foundation (MassBioEd), a non-profit 501(c)(3) organization, is in its third decade of growing and developing talent in the Massachusetts life sciences workforce which in turn, develops innovations that save and improve lives. Please visit https://www.massbioed.org/about-careers to review all open positions.

 

Founded in 2001 by the Massachusetts Biotechnology Council, MassBioEd has evolved into a key link connecting students, educators, and professionals to the exciting opportunities within the life sciences industry. Our mission is to build a sustainable life sciences workforce in the region through educational and training programs that engage and excite teachers, inspire and propel students, and illuminate the pathway from the classroom to career with a focus on expansion, opportunity and diversity.

 

Position Summary

The Senior Manager of Industry Engagement will be an integral member of MassBoEd’s team to support growth and increase impact of MassBioEd’s programs. The Senior Manager will provide outreach to employers to engage them in MassBioEd’s programs, in particular the Life Sciences Apprenticeship Program, Life Sciences Career Hub, Professional Training Courses, and as a potential funder. The Senior Manager of Industry Engagement will report to the Vice President of Operations and Workforce Development.

 

Job Responsibilities

  • Build and manage relationships with employers in the life sciences sector to increase the impact of MassBioEd’s programs to develop talent for the life sciences workforce.
  • Identify, initiate and maintain long-term relationships with senior leaders of potential employer partners in order to engage employers in workforce development activities such as hiring apprentices, participating in career fairs, volunteering as career speakers and mentors.
  • Act as a point of contact for employers looking to engage with MassBioEd.
  • Partner closely with internal teams to provide employers with information regarding program partnerships and funding opportunities.
  • Craft employer outreach materials and develop long-term partnership opportunities.
  • Represent MassBioEd in the community and increase visibility of MassBioEd at networking events, conferences, etc.

Qualifications and Experience:

  • A minimum of 5 years of experience in a business development focused role.
  • Experience working in the life sciences sector.
  • Experience working with employer partners and a demonstrated ability to build and maintain strong relationships with employer partners.
  • Expertise in the life sciences industry including an understanding of careers in the industry.
  • Exceptional interpersonal skills with a friendly and professional demeanor and excellent written and verbal communication skills.
  • Ability to collaborate with a diverse team of professionals and our corporate and community partners.
  • Interest in science education and/or workforce development evidenced by a sense of energy, ownership, and personal connection to the work and the communities we serve.

 

Salary and Benefits

Salary commensurate with experience. Benefits package includes health, dental, and vision insurance, 401K, long and short-term disability, life insurance, healthcare savings account, and paid time off.

 

Interested applicants should submit the following to [email protected]:

  • Resume/CV
  • Detailed cover letter outlining how your qualifications meet those sought in this post

MassBioEd Culture

Diversity, Equity, and Inclusion

We strive for diversity and equity in all the work we do. We are committed to building a team with a variety of backgrounds, skills and views to best serve our communities. View our diversity, equity, and inclusion statement here: https://www.massbioed.org/dei-statement/.

 

Employee Values

At MassBioEd, we value:   

  • An inclusive, open, inviting, and diverse work culture.
  • Building our team and interpersonal rapport.
  • Maximizing both productivity and collaboration.
  • Work/life balance.

 

MassBioEd is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity, gender expression or Veteran status.

 

MassBioEd Foundation

$$$

Who we are?

Welcome to Level Infinite! Level Infinite is a global gaming brand dedicated to delivering high-quality and engaging interactive entertainment experiences to a worldwide audience, wherever and however they choose to play. It operates from bases in Amsterdam, London, Los Angeles and Singapore with staff around the world.

What will you do, if taking this role?

As Senior Publishing Manager, you will be-

  • Responsible for building and executing P&L plans for either PC or Mobile games in harmony with the global framework.
  • Tailor and improve the live ops plan through the title’s whole life cycle, with the understanding of different global markets (e.g. Europe, US or Japan) and player behavior.
  • Work closely with other functions such as Studios, regional marketing team and fully leverage resources to ensure a solid and consistent launch of the P&L plan.
  • Keep a close eye on the market trend and surface insights that can steer P&L strategy design and provide constructive and effective suggestions for the team.

To be perfectly qualified, we expect you to be-

  • 5+ years’ working in the video game industry with global game publishing experience.
  • In depth knowledge of the European/ North American video games industry and broad understanding of channels within (social media, regulatory factors, commercial models, and format nuances across console, PC and mobile).
  • Skilled at project management, to proactively bring initiatives and deliverables to completion and escalate obstacles through the whole life cycle.
  • Passion for data and consumer insight driven decision making and ability to analyze and utilize data to create strategic frameworks that lead to GTM execution and operational excellence.
  • Excellent communication and presentation skills in English;
  • Ability to influence and collaborate effectively across functions and regions in a matrix, multicultural organization.
  • Passion for games

Tencent

$$$

Spend the winter with your boots on the ground, in a dynamic and fast-paced environment managing and coordinating road communication and operational efforts in the Cottonwood Canyons.

This is a full-time, seasonal position from October 2023 to April 2024 that requires an on-call rotation, primarily during winter weekends, storms and holidays, with weekday coverage as needed.

This role will be one of the primary contacts for UDOT road and avalanche operations supervisors, as part of and supervised by the account management team at Penna Powers, and UDOT.

Interested? Read the job description and duties below and apply by August 23!

Brief Description:

  • Manage and coordinate communication of travel and operational efforts in the Cottonwood Canyons (SR-190, SR-210), under direction of UDOT road and avalanche supervisors.
  • Support the implementation of a strategic plan for transportation-related internal and external partner coordination and communication, along with program goal setting and evaluation.
  • Educate the public on how and where to receive the most up to date transportation related information in the Cottonwood Canyons.
  • Create educational winter preparedness content including, but not limited to, proper traction devices, how to drive in winter conditions, avalanche mitigation and closure information, parking in the canyons, congestion mitigation strategies such as public transit options, carpooling and more.
  • Position requires a one-week-on-one-week-off on-call rotation (7 days/24 hours) and coverage is necessary primarily during winter weekends, storms and holidays, with weekday coverage as needed.

Position Duties:

  • Primary contact for UDOT road and avalanche operations supervisors for UDOT Cottonwood Canyons transportation-related communication and field operations support.
  • Manage the program social media channels, including strategy, content creation, comment response, promotion of posts and ad campaigns during winter season.
  • Monitors all canyon radio frequencies, traffic cameras and social media accounts
  • Provides real-time roadway visual status updates and responses from the field on social media accounts and website
  • Develop pre-planned social media educational content
  • Social media coordination with UDOT and canyon partners
  • Distributes updates and messaging to canyon partners for use on their social media channels
  • Executes predetermined communications protocols for emergency, closure, maintenance, traffic, weather, etc.
  • Plan and conduct educational workshops with canyon stakeholders to provide information on canyon visitor preparedness, the Traction Law, and Cottonwoods transportation resources.
  • Preparation for monthly road operations meetings and provides communications updates.
  • Sets communications goals in the fall and evaluates goal performance in the spring, creates an end of season communications report including suggested recommendations for improvement.
  • Maintain coverage year-round, winter will be primary and off-season will be secondary, with a rotating on-call schedule during the winter months (November through April).
  • Will provide communication support to summer construction projects, if any.
  • Assist with content for seasonal educational ad campaigns.

Qualifications:

  • Bachelor’s Degree in communications preferred
  • Ability to work a flexible schedule that may include 8+ hour work days and 20 – 80 hours per week, where needed, in winter conditions
  • Passion for winter sports activities
  • Excellent writing skills with the ability to prioritize critical information in a concise and clear manner
  • Ability to work under pressure with tight deadlines
  • Experience managing and creating content for non-personal social media channels, including Twitter, Facebook, Instagram
  • Experience using Google Suite of applications
  • Ability to work collaboratively with a diverse group of stakeholders and build strong relationships
  • Experience with operations or dispatch desired but not required
  • An operational mindset is helpful

Benefits:

Position is full-time, and the compensation package includes competitive salary, medical benefits (health/dental/life/LTD insurance), paid vacation, 401k with employer match and profit sharing. Teleworking options are available for this position.

We like our employees to have fun and be creative. We hold company events throughout the year including monthly birthday celebrations, summertime half-day Fridays, annual Day of Service, family Lagoon Day, summer BBQs, a Halloween party, a Thanksgiving bowl-fet, and a holiday party. Casual dress code and a non-corporate atmosphere make Penna Powers a fun place to work and learn in a team environment.

Please note: Due to the high volume of applications we receive, only those selected for an interview will be contacted. However, we will keep your resume and information on file for consideration for upcoming positions.

Penna Powers

Advertising Communications Assistant

We’re currently growing our team and would love to meet with Austin-based applicants with interest in marketing, communications, branding, etc. If you have leadership abilities, a good sense of humor, are influential, and love to travel – even better!

We provide extensive training and offer advancement opportunities to top performers, so this is a great opportunity for graduates or career changers looking to get their foot in the door, learn new skills, and grow with a company.

Your primary duties will include:

  • Learning and retaining product and brand information
  • Setting up of branded events at locations across the Austin region (and further afield at times)
  • Coming up with creative ways to attract customer’s attention
  • Qualifying customers, building rapport, and establishing trust
  • Acting as ‘the face of a brand’ while distributing marketing materials
  • Communicating a brand’s message directly to their target market
  • Telling stories about the brand to entice people and influence them
  • Helping a brand enhance its image and increase their market share
  • Completing some sales transactions / new customer applications
  • Reporting statistics and collecting relevant feedback

Front Page Agency offers all Advertising Communications Assistants:

  • On-going training, support, and on-site guidance
  • A weekly wage plus additional compensation & bonuses
  • Daily mentoring, coaching, workshops, and/or conference calls
  • Regular socializing/ relationship building/ team-building activities
  • Career progression based on results and abilities, not seniority
  • Regional, national, and sometimes international travel opportunities
  • Networking contacts/time management tools/ goal-setting guidance
  • And so much more!

If you’re ready for a change and think this might be a good fit, we’d love to hear from you! Send us an application today and you could be meeting with us soon!

Front Page Agency Inc

$$$

Role Summary: Responsible for providing a variety of essential support to all senior public relations team members including but not limited to managing administrative account duties, media monitoring, analyzing and reporting clients’ performance in the marketplace, research and list building for pitches, associated client-related communications initiatives and projects. We are looking for candidates with financial PR and/or reputation management experience.

Responsibilities:

Administrative Support:

  • Monitors and reports media placements to team and/or client in real-time as directed by supervisor
  • Develops media reports (Activity, Quarter, Annual)
  • Maintains and prepares client agendas or tracking documents
  • Conducts industry/competitor analysis and internal reporting to the team
  • Coordinates reprints upon client’s request

Writing:

  • Drafts press releases, award nominations, social media posts and other client related materials, when needed

Media Relations:

  • Drafts and sends initial pitches when advised
  • Identifies editorial calendar opportunities
  • Drafts and distributes media alerts

Client Service:

  • Joins client calls and applicable in-person meetings taking notes and action items
  • Participates in client research projects

Company Ambassador:

  • Acts as a steward of the JConnelly brand, consistently representing and reflecting the Company’s core values, approach and high standards of excellence in all client, media and public interactions
  • Performs other duties as assigned

Education: College degree; or equivalent related business experience

Experience & Expertise:

  • Minimum three to six months of professional experience
  • Demonstrated ability to organize/prioritize work, handle details accurately, follow up with minimum supervision, and complete tasks within specified deadlines
  • Excellent interpersonal, communication, problem-solving and customer service skills

· Excellent organization and prioritization skills, with the ability to handle multiple priorities and deadlines.

  • Proficiency with various software applications including the full Office suite, as well as social media channels
  • Knowledge of PR related software (Cision, Meltwater, TrendKite, Sprout, Hootsuite) is preferred but not required

Location: Parsippany, NJ

JConnelly

Carfrae Consulting is a global consultancy that provides hands-on, strategic counsel for brands in all areas of communications, branding, public relations, marketing, media, events and content creation. Agency clients include RH (formerly Restoration Hardware), AERIN, Wölffer Estate Vineyard, The Colony Hotel Palm Beach, Dr. Barbara Sturm, Zimmermann, and Perfect Moment.

Carfrae Consulting is seeking an established Communications Manager with a focus on hospitality, design & lifestyle, specifically in the luxury realm. We are looking for someone with strong expertise, demonstrable editorial success and networks, and proven agency experience. Candidates must be available full time and based in New York City, with in-office teamwork expected.

To apply, please email Kristen Weil at [email protected].

Skills & Requirements

  • Proven interest and expertise in hospitality, design & lifestyle public relations, marketing, and communications; preferably with a focus on luxury markets
  • Strong editorial relationships required, with proven PR success ideally across multiple lenses 
  • Expert ability to research, prepare and present client communications strategy decks
  • Proficiency in managing and maintaining editorial databases
  • Superb ability to track, measure, and report on KPIs including editorial placements, gifting initiatives, events, social campaigns, and special activations
  • VIP, influencer, and social relationships a plus, as well as experience leading social campaigns and VIP events/activations
  • High-level knowledge of print and digital media landscapes as well as social media and emerging platforms
  • Experiential event knowledge a plus, from event concepting, production management, guest list management, through event press coverage and post-event reporting
  • Highly organized and detail-oriented with the ability to lead a team to set, meet, and exceed client expectations and KPIs
  • Excellent verbal and written communication and presentation skills are compulsory
  • Strong interpersonal skills with an eagerness to build and maintain media relationships
  • Experience leading multiple client accounts and the ability to self-manage competing deadlines
  • Ideal candidates will have a minimum of 3-5 years of PR & Communications experience with demonstrated ability to be client facing and manage junior team members
  • Bachelor’s degree (or higher) in communications, marketing or a related field preferred
  • High proficiency with Microsoft Outlook & Google Drive

Responsibilities & Opportunities

  • High level press strategy development, pitching, and placement with national and regional print and digital outlets
  • Developing relationships with editors, influencers, VIPs, and high-level industry executives on behalf of clients and the consultancy
  • Crafting client gifting strategies and identifying KOLs to engage; leading seeding and gifting efforts to meet KPIs
  • Servicing client stakeholders and representing the agency across multiple clients while overseeing junior team members to deliver continuous results
  • Organizing and managing press and VIP events, including product launches, presentations, private events, and influencer activations
  • Proactively seeking new opportunities for all agency clients, including media placements, events, speaking opportunities, partnerships and social media
  • Managing inbound press requests and interfacing with external agencies on behalf of consultancy clients

Carfrae Consulting

$$$

Our client, a global leading outsourcing technology solutions company with a multi-billion dollar valuation, is seeking Public Relations Manager to lead their media relations in the US.

This is an incredible opportunity to be part of a company named one of Silicon Valley’s fastest-growing companies, Inc. 5000 4 consecutive years and who has seen two year revenue growth of 454%.

This position is fully remote. Some travel for press events will be required.

Responsibilities:

  • Lead efforts to get mentions and stories in top-tier US-based media.
  • Design and implement a PR strategy that aligns with the company’s objectives.
  • Develop press materials for pitches.
  • Foster relationships with key media contacts from targeted publications, initiate proactive outreach and provide timely company information to secure media coverage.
  • Oversee media exposure and regular PR performance reports.
  • Identify and leverage opportunities for thought leadership.

Qualifications:

  • 5+ years of experience in PR with a focus on media relations with a record of Tier 1 media placements.
  • At least 2 years of work experience doing PR for a technology company or with PR agency managing B2B technology clients in the US market.
  • Bachelor’s degree or equivalent practical experience.

Compensation and Benefits

  • $100,000 – $120,000 base, depending on experience.
  • 401k
  • Healthcare coverage
  • PTO
  • Flexible work schedules
  • 10 paid holidays
  • Parental leave

80Twenty

$$$

Are you ready to leave a mark and do great work?

Join us. We’d love to learn more about your creativity and expertise working with B2B and consumer clients and brands.

Identity is a remote-first, leading integrated public relations, marketing and creative agency that partners with companies to create defining brand moments that leave a mark. The selected candidate for this role will work on a robust local and national client portfolio alongside a unified team of top industry talent who thrive in an environment ripe with growth opportunity. We encourage our team members to feed their passions, hone their skills, develop and stretch their professional identities and deliver great work.

In this role you are required to think big, understand brand direction and develop strategies aligned with client vision and agency point of view. You will need to have an engaging presence with clients and a commanding grasp of PR-focused account management and service. You will serve as expert counsel and primary lead strategist on multiple client programs—setting the bold vision and strategic direction for various brands and companies while working closely with a full specialist team to bring those visions and programs to life. This position reports directly to Identity’s Vice President of Account Services.

Identity is committed to continually growing and improving on diversity, equity, and inclusion in our community, culture, and practices. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. If you have a majority of the qualifications, this role is aligned with your desired career trajectory, and you are looking for a position that will challenge you, support your professional growth, and allow you to do meaningful and impactful work – we strongly encourage you to apply. We’d put it this way – if you’d be excited to turn up with your skills for this position daily – we’d be excited to have you on our team.

Success in This Role Looks Like:

  • You are effective at and accountable for developing, driving and overseeing execution of cohesive and effective cross-functional strategic communications programs that lead to client impact across all platforms, including digital, marketing and public/media relations and across a range of industries.
  • You exhibit excellent account management skills with an ability to provide strategic direction across agency disciplines, including media relations, marketing, social media and creative.
  • You understand how quickly brands need to respond and activate conversations in today’s environment and you can creatively envision and counsel clients on how to do so.
  • You are the client’s day-to-day point of contact and can independently manage 4-7 client relationships, depending upon the size and scope of the engagement.
  • You bring a level of creativity, solid understanding of what moves the needle for consumers today and how modern marketing and PR programs impact buying trends and consumer behavior.
  • You understand media strategy and have your finger on the pulse on what makes news in today’s fast moving cycles.
  • You lead by example with your attention to detail and elevated focus on delivering a sophisticated client experience and project management skills.
  • You identify and manage potential client growth opportunities, including the addition of new specialty areas to the partnership, and retain complex client relationships.

Strong Candidates for this Role Will Embody the Following:

  • 7+ years background in a PR/comms/marketing or relevant role. Agency experience is a plus.
  • Outstanding writing, presentation and communications skills.
  • Exhibit strong analytical and problem-solving abilities.
  • Highly motivated to be an active participant in the success of both the agency and of your own continued skill development as part of professional and personal growth.
  • Possess strong relationship-building capabilities and have proven media relationships, a plus if they are within the local Michigan market and/or national consumer space.
  • Demonstrates an outstanding ability to organize, manage and prioritize multiple tasks and delegate effectively to ensure deadlines and client expectations are exceeded.

Why Identity is the Right Next Stop for Your Career:

We are a remote-first and innovative agency! This means that work is flexibly executed from wherever our talented team of professionals choose. We maintain our headquarters in Birmingham, MI which is used for deep work, training, collaboration and team/client connection. We believe that our team works best with autonomy and flexibility, especially being in a client service company and given the speed at which our agency works. We service in-person client needs and spend time doing things that truly matter in person.

We offer a very competitive benefits package with the following:

  • Top-tier Group Dental/Health Care/Vision Coverage: Subject to employee contribution of 30% of the premium, with Identity covering the other 70%. Spouse, child, and domestic partner coverage is also available subject to the same employee contribution percentage.
  • Life/AD&D/Short Term & Long Term Disability Coverage: Identity provides, as a fully covered benefit, a $25,000 life insurance policy to each of its employees along with short-term, long-term, and disability insurance coverage. We also offer the ability to purchase additional life and disability options for yourself as well as for your spouse, children, or domestic partner, at discounted rates.
  • Identity Theft Coverage: Identity provides, as a fully covered benefit, identity theft protection and remediation coverage, applicable to the employee and their household (not exclusive to spouse/children/domestic partner!).
  • Traditional as well as Roth 401k investment options: Identity also contributes an annual Safe Harbor contribution to each qualified employee’s account equivalent to 3% of the employee’s salary, in which the employee is vested immediately.
  • A Generous PTO Package: Plus true employee flex time, 15 paid holidays and a paid soft office closure at year-end.
  • Leadership Access and Coaching: We know that access and time with leadership is key, which is why we have regular 1-to-1 pulse meetings between partners, directors and team members multiple times per month to discuss career development, workflow management and big opportunities for growth.
  • Transparency and a Team-Focused Environment: We believe in transparency regarding the state of the company. Identity Biannual Meetings represent a key cultural moment for the agency to set annual goals, celebrate agency victories, reflect on obstacles and get fired up about what’s on the horizon. These multi-day, inspirational and experiential full-day retreats are held off-site at exciting locations ranging from breweries and restaurants to attractions and hidden gems.
  • Skill and Professional Development: We think the best employer/employee relationships are symbiotic, and we are fully invested in ensuring that our employees are continually pushed and challenged to remain at the top of their game. We rely on a combination of educational seminars and events, team meetings, thought leadership content, and general process development and improvement efforts to keep our skills sharp. We also include professional development opportunities via workshops, conferences and major events in Michigan and throughout the United States.

Identity is an Equal Opportunity Employer. Identity prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, family or marital status, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law (and general human decency).

Identity

Job Number: 2023-00169

King County Library System (KCLS) is seeking a dedicated and adaptable individual who wishes to serve as the Communications & Marketing Manager out of our Communication & Marketing Department.

The ideal candidate will be able to model and champion excellent customer service, support Intellectual Freedom, and work with diverse populations in a service role. Managers in the Communication & Marketing Department are brand storytellers, orchestrating integrated marketing campaigns that resonate with target audiences. They play a vital role in shaping brand perception, enhancing customer relationships, and amplifying brand messaging.

About the Opportunity:

The Communications & Marketing Manager assumes leadership and offers expert guidance to the design, implementation, and management of the organization’s communications and marketing strategy and programs. This role actively contributes to all aspects of communications to internal and external audiences utilizing a range of communication tools and methods. The incumbent assists and advises the communications and marketing team, library management, committees, and project teams by formulating, executing, and evaluating communication plans for projects and initiatives to ensure consistent messaging and alignment with organizational goals and values. They provide support to the Director of Communications and Marketing in matters pertaining to external affairs and public relations.

About King County Library System (KCLS):

KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.3 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.

Approximately 1,000 engaged and passionate staff provide service in 50 library locations and in community engagement using direct outreach and virtual assistance. Our service area includes the cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.

From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.

The King County Library System is committed to the full inclusion of all qualified individuals. KCLS values diverse perspectives, lived experiences, and cultures. KCLS encourages BIPOC (Black, Indigenous, and people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities and veterans to apply. As part of this commitment, KCLS provides reasonable accommodations for persons with disabilities to participate in the job application or interview process and/or to perform the essential functions of the position.

To request accommodation please call 425-369-3224.

Examples of Duties

Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.

1. Apply diversity, equity, and inclusion principles that exemplify organizational values, behaviors, and practices to all aspects of work, including reaching diverse audiences and communities and supporting the library as a welcoming and inclusive place.

2. Support the Director of Communications and Marketing to develop, implement, oversee, and evaluate an organizational communications strategy, external affairs, and partnership engagement tactics.

3. Curate and manage the production and distribution of internal communications tools for staff to include topics such as: systemwide initiatives, events, media coverage, budget process, personnel news, training opportunities, technology-related issues, library policies, service changes, and occasional emergency situations.

4. Act as a media strategist; establish connections with editors, reporters, producers, and other communications influencers to enhance media coverage and library storytelling.

5. Assist in crisis response communications endeavors. Enhance the organization’s crisis communications plan.

6. Assume the role of Public Records Officer for KCLS and act as an alternative Public Information Officer for the Director of Communications and Marketing.

7. Contribute to communication and marketing content creation. This involvement might encompass composing initial draft content, revising the contributions of others, delivering final proofing, or participating in any phase of the communication development process.

8. Facilitate regular meetings and check-ins with library leadership, administrative departments, community library management teams, and other stakeholders with communications needs. Build and maintain collaborative relationships to ensure alignment and integration of messages and initiatives.

9. Coordinate and curate content featured on the intranet home page; create and maintain content guidelines for staff; establish and monitor best practices and processes; moderate and regularly review intranet content to keep the material current; maintain an archive of past internal intranet communications for reference.

10. Manage, coach and support assigned employees, including hiring, training, and performance evaluations. Take action to enhance individual performance and productivity and ensure their tasks align with the library’s objectives.

11. Manage and establish annual goals, action plans, timelines, and expectations for the successful fulfillment of each role on the communications and marketing team.

12. Develop and maintain an internal communications schedule and calendar for major organizational initiatives.

13. Create and maintain procedures, best practices, templates, workflows, and checklists relating to communications and marketing.

14. Deliver training, workshops, and presentations on communications to a variety of internal audiences.

Secondary Duties:

1. Attend the Library Board of Trustees monthly meeting and other meetings such as community library management meetings, as appropriate.

2. Keep informed on changing trends or emerging initiatives within area of assigned responsibility.

3. Serve on employee committees as assigned.

4. Offer support and provide back up to related positions and the Director of Communications & Marketing.

5. Perform other related duties as required or assigned.

Desired Minimum Qualification

Education and Experience:

· Bachelor’s degree in communication, English, journalism, marketing or related field.

· 3-5 years of experience leading or managing a team in a communications environment, including some internal/employee communications and employee engagement.

· Any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position will be considered.

Desired Skills:

· Demonstrated understanding of the core concepts of diversity, equity, and inclusion and skill in effectively communicating and applying these concepts.

· Demonstrated strong writing, communication, and confident presentation skills including the ability to write, edit, and proofread key messages for general and targeted audiences, in a clear and concise manner, through multiple communications channels.

· Demonstrated experience in planning, measuring, and evaluating the effectiveness of communication reach and engagement.

· Demonstrated ability to efficiently organize, prioritize and manage multiple projects and people in an evolving, deadline-driven environment while balancing the needs of various projects and stakeholders.

· Strong organizational and time management skills with a focus on quality and attention to detail.

Special Requirements:

A valid Washington driver’s license.

Physical Demands & Work Environment

Physical Demands:

While performing the duties of this job, the employee is changing tasks depending upon the shift and will in most cases occasionally stand and walk and up to constantly sit. Will occasionally reach up or down and frequently reach out. Neck rotation may be up to occasional. Constantly using hands in conjunction with finger use and up to frequent keyboarding, this handling or keyboarding may be repetitive up to frequently. Up to occasionally operating foot controls. The employee will seldom lift up to 20 lbs. Employee will seldom push/pull carts and wheeled equipment with light force.

Work Environment:

Work is performed in a typical office environment. Some travel is required to work in or meet with staff in community libraries and visit news contacts. Occasional evening and weekend work may be required for special events. Primary work location is on-site, though incumbent may be permitted minimal hybrid telework schedule upon request.

King County Library System

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