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Skills

  • IL
  • Illinois

We are currently looking for our:

Coordinator, Property & Client Services

What we offer

Reporting to the General Manager and supporting the Center Management Team, this is a full‐time role responsible for all center‐level administration, including but not limited to service contract and vendor administration, finance administration, and tenant administration and coordination. Coordination and execution of the on‐site Specialty Leasing and Brand Ventures program, and providing all customers including guests, retail partners, contractors, and internal cross‐functional teams with an exceptional service experience, while always maintaining compliance with company policies and procedures.

Scope

Contracts Administration (Service Contracts, Work Orders & General Expenditure)

  • Maintains the Center Contract Log: logs new contracts, amendments and follows up with Facility Operations on expirations that require a new contract or renewal.
  • Works in partnership with Facility Operations, drafts work orders and service contracts, checks and updates forecast expenditure balance.
  • Monitors and manages compliance of center teams with the Contract Policy and Finance Authorization Matrix.
  • Through Procore, supports the bidding process:
  • Performs Know Your Partner/GAN Compliance checks.
  • Notifies vendors of recommendations.
  • Collects vendors’ Certificates of Insurance.
  • Drafts contracts and issues to vendors for execution.
  • Uploads vendor executed contracts and follows through internal approvals.
  • Reconciles costs to process vendor payment.
  • Creates and processes Change Orders.
  • Attends weekly progress meetings with Facility Operations and follows through assigned actions.
  • Supports Facility Operations in the preparation of work permits for center contract works (e.g. sprinkler drain‐ down) and furnishes contractors with relevant permits (through the Sine visitor management system for Flagships and manually for Regionals)

Finance Administration (Accounts Payable, Accounts Receivable and Other Finance Processes)

  • Accounts Payable (CAM/center‐specific and CAPEX):
  • Processes payables (PO/PA‐Invoices)
  • Matches invoices to purchase orders/projects.
  • Obtains necessary back‐up documentation.
  • Routes invoices and follows up payments with corporate Accounts Payable and Fixed Assets.
  • Monitors payable system for invoices on hold, coding errors etc. and troubleshoots with Facilities Director/General Manager.
  • Accounts Receivable:
  • Supports the General Manager, Operating Manager and AR Manager, as instructed.
  • Responsible for uploading request and back‐up documentation into the Box file for the Portfolio Associate to action.
  • Violations (OTH)
  • Construction (CCH) Manual Billing
  • Services Sold (SVS)
  • Legal Manual Billing
  • Receives manual checks and maintains the Check Log for recording and auditing receipt of manual checks. Arranges FedEx delivery of manual checks to the centralized lockbox.
  • Specialty Leasing Percent Rent Billing:
  • Obtains sales from Tenants in accordance with lease terms, follows‐up on any outstanding data to full completion and uploads data into Salesforce.
  • Verifies Tenant billing on the monthly Rent Roll and issues to the General Manager for approval.
  • Calculates percentage rent billing from sales data and creates/processes/sends manual bill.
  • Month End/Quarter‐End/Year‐End Processes:
  • Prepares a list of accruals and collates back‐up documentation. Verifies accruals in system and assists the General Manager with the forecast.
  • Reconciles P‐card expenses, uploads receipts, and verifies payment.
  • Centers with central Plant – prepares Central Plant Union (Engineers) payments:
  • Calculates Union Dues/Annuity/Pension, creates invoice for overtime and bill‐back.
  • Creates a check request for Dues/Annuity/Pension and submits into Nexus, routes to Accounts Payable.

Specialty Leasing & Brand Ventures Coordination of Center‐level Program

  • Supports Specialty Leasing and Brand Ventures operations. Responsible for center‐level coordination and management of ALL temporary in‐line and common area mall activations, including Retail Merchandizing Units (RMUs), pop‐up in‐line stores, and kiosks.
  • Performs center walks/inspections, ensures Tenant activation complies with visual merchandising Design Guidelines.
  • Monitors pipeline activity, distributing reports to center team, and plans the activation schedule.
  • Arranges regular communications with center teams to align on activity (General Manager/Asst. General Manager/ Facility Operations.
  • Arranges regular communications with the Specialty Leasing team to plan the schedule, align on Tenant requirements and troubleshoot issues.
  • With support from Marketing, liaises with Tenants on retail and center operations, sales, and customer service, optimizing performance and income.
  • Obtains permits from the local authority, where required, and supports Tenants with the same.
  • Obtains Tenant Certificates of Insurance and uploads to Salesforce.
  • Obtains Tenant signage proposals and internal approval from Retail Design Management, ensures the Tenant implements according to the approved specification.
  • Coordinates the roll‐on roll‐off of units, issues instructions to Facility Operations and follows through to completion.
  • Issues meter readings and utilities supplier information to Tenants (in‐line stores and kiosks only).
  • Inventory management in partnership with Facility Operations:
  • Communicates maintenance and repairs. Creates associated purchase orders/invoices and forecasts for expenditures.
  • Checks Exiting Condition Reports are completed for all vacant, outgoing in‐line units and kiosks.
  • Maintains an equipment and asset inventory schedule.
  • Takes photos of activations, media, and space opportunities and uploads them to Salesforce as required.

General Coordination & Duties

  • Sales Collection:
  • Obtains sales from ALL permanent and temporary retailers in accordance with lease terms and uploads data into sales tracking system.
  • Completes Sales Report sign‐off and issues to the General Manager for approval.
  • Processes Open/Closed/What’s Happening Notices in accordance to policy.
  • Uploads executed storage leases in the system.
  • Processes mail – receives, opens, scans and mails: Certificates of Insurance, manual checks (mails to the lockbox), invoices, other general information.
  • Prepares Tenant Operational Defaults for breach of lease covenants, issues to the General Manager for signature and distributes to the Tenant.
  • Coordinates URW Connect:
  • Uploads URW communications from Management Team to Tenants.
  • Responds to Tenant requests and communicates these to relevant team members for follow‐up.
  • Processes Tenant requests for works and approves after hours work permits (checks insurance, reviews work in conjunction with Facility Operations).
  • Attends weekly staff meeting and customer service (“Style” program) sessions.
  • Attends required training classes and programs.
  • Other duties, as assigned.

What we are looking for

  • BA or BS degree or equivalent experience required.
  • 2‐3 years’ prior experience in an administration role, working with cross‐functional teams.
  • Experience of basic finance administration: processing purchase orders/invoices, assisting with accruals and budget forecasting.
  • Proficient in current Microsoft Office software including Outlook, Word, Excel, PowerPoint, and SharePoint. Working knowledge of enterprise management systems (Salesforce) and project management software (Procore) is advantageous.
  • Ability to understand and interpret legal agreements.
  • Ability to conform to policies and procedures and familiarity of working within a compliance framework.
  • Ability to respect confidentiality and sensitivity of information.
  • Exceptional process management skills: can organize and prioritize an efficient workflow, simplify complex processes, anticipate, and adjust for problems and roadblocks, adapt to changing priorities, and manage from start to finish.
  • Exceptional customer service skills and the ability to develop and maintain effective relationships; dedicated to meeting the expectations and requirements of internal and external customers, specifically through listening and responding to concerns both in the moment and via digital communication means.
  • Ability to maintain composure in all scenarios.

Annual Salary Range

$50,000 – $65,000

What is important to us

Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.

Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s differences.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.

Join us to Reinvent Being Together.

Unibail-Rodamco-Westfield

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com’s list of 5000 fastest-growing private companies for the past eight years.

Americaneagle.com is seeking a qualified Technical SEO Manager to join the Americaneagle.com team. The primary function is to support organic search optimization for clients ranging from small to mid-size companies up through Fortune 100 global corporations. The Technical SEO Manager should be highly skilled in analyzing websites, optimizing for organic search, and troubleshooting complex SEO challenges. They will be responsible to plan for SEO in redesigns, audit newly developed websites for SEO performance, and support organic growth initiatives for Americaneagle.com clients.

Responsibilities:

  • Complete technical SEO audits
  • Assist in large-scale redesigns from an SEO perspective
  • Analyze newly developed websites to identify organic improvements
  • Troubleshoot complex SEO challenges
  • Consult on multi-lingual, multi-regional, and global SEO strategy
  • Provide structured data markup direction
  • Build XML sitemaps and robot.txt files to improve crawl performance
  • Identify page speed shortcomings and providing direction to remedy
  • Monitor websites for SEO performance and necessary updates
  • Analyze organic KPIs and to create a long-term strategy for growth
  • Assist in developing and prioritizing roadmaps to remedy SEO components
  • Collaborate with web development and digital marketing teams to resolve SEO priorities
  • Measure and communicate growth in organic channels as a result of SEO efforts
  • Contribute to company-wide best web development practices as it relates to SEO

Requirements:

  • 4+ years of hands-on technical SEO experience
  • Experience managing SEO for enterprise and/or large e-commerce websites
  • Proficiency in web development languages (HTML, JavaScript, CSS, etc.)
  • Proficiency with Google Search Console and Bing Webmaster Tools
  • Google Analytics Certified with experience in Google Tag Manager
  • Strong experience with SEO tools including Screaming Frog, SEMrush, Botify, DeepCrawl
  • Advanced knowledge of schema.org and JSON-LD
  • In-depth understanding of search engine algorithms, up-to-date techniques, ranking factors, and principles for sound web development
  • Strong communication skills, including the ability to articulate complex concepts both verbally and in writing to clients and team members
  • Solid time management skills
  • Comfortable working in a fast-paced, team-based environment
  • Ability to think logically and develop practical SEO recommendations for client websites to support their marketing strategies and efforts
  • Follows industry trends and passionate about SEO
  • Programming / web development experience a plus

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.

Americaneagle.com

  • Oversees all orders and decides what will be transferred and/or sub-rented. Flowing equipment from/to shows and/or warehouses are also considerations.
  • Works closely with Warehouse Leads and Operations to ensure that all substitutions and changes are available if offered up to Sales and/or Project Managers.
  • Writes transfers from other locations and vice-versa approves transfers from other warehouses.
  • Looks ahead and sees where possible flows from site make sense as opposed to sub-renting.
  • Follows up and creates flow sheets so Operations and Project Managers are all on the same page of all CT equipment being flowed.
  • Ensures that flows of gear are properly checked in and checked out in R2 to keep inventory correct.
  • Oversees all Purchase Orders issued by set depot for the purposes of securing sub-rented equipment.
  • Stays on top of the transfer page in R2 ensures that transfers have been properly received to keep accurate inventory for set location. This includes possible transfer cancellations should a job scope change.
  • In conjunction with the Warehouse Manager, coordinates pick-ups and returns of sub-rented assets.
  • In conjunction with Inventory Control, conducts cycle counts and full-scale inventory of assets.

What You Will Need

  • Must have general knowledge of all aspect of Audio Visual including, Video, LED, Lighting and Audio.
  • Must have general computer knowledge including, Word, Excel, Outlook, Notepad, R2
  • Must have an excellent work ethic, and be able to self-motivate.
  • The position will sometimes require extra work on off hours to achieve all goals set for any given time period.

What We Offer

  • Medical, Dental, and Vision coverage
  • 10 Vacations Days
  • 5 Sick Days
  • 401(k)
  • Discount Programs
  • Life Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account

The Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. The Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, ancestry, national origin, gender, gender identity, sex, sexual orientation, age, disability, marital status, family or parental status, domestic partner status, medical condition or any status protected by law.

Why Join Us?

Check us out at www.ct-group.com

Creative Technology (CT) is one of the world’s leading suppliers of specialist Audio Visual equipment to the sports, corporate, exhibition and entertainment industries. Our bespoke events staging services bring together advice, support and equipment of the highest quality, providing everything from large screen displays to content delivery systems.

CT’s global reputation for unparalleled levels of customer service results from our innovative application of the latest technology alongside the very best technical and operational personnel. With inventoried offices in Europe, the USA, the Middle East and Asia Pacific regions, CT has established itself as a market leader utilizing the strong relationship between the international offices.

Whilst being able to provide equipment and crew to special events, CT can also handle all logistics and support services such as freight, accommodation and local labor. Full turnkey solutions are becoming an increasingly commonplace requirement, particularly on larger projects in the more challenging areas of the globe. CT’s long-term experience, management and planning expertise, and global network of suppliers allows major projects to be delivered with local knowledge in a cost-effective manner irrespective of location.
Creative Technology

Located in Zion, IL, Ivanhoe Industries, Inc is a leading manufacturer of foam control agents, emulsifiers, and surfactants for various industries including food, fermentation, agriculture, oilfield, and other industrial market applications. We are looking for experienced salespeople to manage and grow our Midwest territories that are established with long-term customers and are poised for growth with a healthy list of prospective customers. The ideal candidate would be located in the central or upper Midwest.

 

The Regional Sales Manager is responsible for commercial sales efforts selling foam control agents, emulsifiers, and surfactants to new and prospective customers into assigned market segments and will report directly to the National Sales Manager. Other responsibilities include, but are not limited to:

 

–      Prospecting

–      Call Reporting

–      Customer entertainment – when needed

–      Attend tradeshows – as needed

–      Travel required – at least 50%

 

Job Requirements:

 

–      Bachelor’s degree in science, food science, business, or marketing

–      5+ years of sales experience in related chemical / food industries with a proven track record of success

–      Experience in working with distributors and channel partners is a plus.

–      Strong interpersonal and communication skills

–      The ability to develop strong, successful business relationships, both internally and externally

–      Effective negotiation skills

–      The ability to travel at least 50% of the time.

–      Experience using MS Outlook, Word, Excel, and PowerPoint

–      Clean driving record

 

Benefits:

 

–      Car Allowance Program

–      Fully remote – work from home

–      Company cell phone, computer

–      Internet reimbursement for home office

–      Available medical/dental/vision care benefits

–      Competitive pay with commission structure

–      401K with company match

 

IvanhoeIndustries

Located in Zion, IL, Ivanhoe Industries, Inc is a leading manufacturer of foam control agents, emulsifiers, and surfactants for various industries including food, fermentation, agriculture, oilfield, and other industrial market applications. We are looking for experienced salespeople to manage and grow our Midwest territories that are established with long-term customers and are poised for growth with a healthy list of prospective customers. The ideal candidate would be located in the central or upper Midwest.

 

The Regional Sales Manager is responsible for commercial sales efforts selling foam control agents, emulsifiers, and surfactants to new and prospective customers into assigned market segments and will report directly to the National Sales Manager. Other responsibilities include, but are not limited to:

 

–      Prospecting

–      Call Reporting

–      Customer entertainment – when needed

–      Attend tradeshows – as needed

–      Travel required – at least 50%

 

Job Requirements:

 

–      Bachelor’s degree in science, food science, business, or marketing

–      5+ years of sales experience in related chemical / food industries with a proven track record of success

–      Experience in working with distributors and channel partners is a plus.

–      Strong interpersonal and communication skills

–      The ability to develop strong, successful business relationships, both internally and externally

–      Effective negotiation skills

–      The ability to travel at least 50% of the time.

–      Experience using MS Outlook, Word, Excel, and PowerPoint

–      Clean driving record

 

Benefits:

 

–      Car Allowance Program

–      Fully remote – work from home

–      Company cell phone, computer

–      Internet reimbursement for home office

–      Available medical/dental/vision care benefits

–      Competitive pay with commission structure

–      401K with company match

 

IvanhoeIndustries

Job Description – Account Manager

The Account Manager will develop and maintain a sales territory consisting of a defined sales goal, which may be subject to change. The Account Manager will be accountable for retaining existing accounts and growing business while maintaining strong and trusting partnerships with customers. The Account Manager will be a strategic partner in expanding Doka USA’s presence within the designated territory and will be accountable for maximizing sales that broaden Doka USA’s position in the market.

Responsibilities

  • Identify potential customers and make cold calls that result in meetings and convert prospects into actual sales.
  • Develop both new and existing accounts and expand business through face-to-face contact with the customers.
  • Maintains a customer/prospect database that contains the names, addresses and actual phone numbers of actual and prospective accounts as well as all of the names of the officers and key office and field personnel that represent these customer/prospects. Regularly uses and maintains customer/prospect database (Victori).
  • Communicates clearly and collaborates with engineering, as required, to insure accurate proposals.
  • Prepares proposals and obtains appropriate managerial approval.
  • Drafts final proposals, insuring management approval and customer signatures are obtained.
  • Presents proposals while selling the features and benefits of our products to close sales.
  • Partners with engineering for jobs under contract and obtains approved drawings.
  • Conducts regularly scheduled jobsite service visits instructing the workers in the proper and safe utilization of equipment thereby shortening their learning curve. Ensures that the customer is satisfied with the equipment and the production he/she is obtaining and insures proper recording and coordination of shipments and returns.
  • Entertains customers as required and as appropriate, in compliance with published company entertainment and expense guidelines.
  • Accountable for all credit interactions with the customer including obtaining contractor approval of invoices, making adjustments through credit requests and insuring prompt payment, as well as preparing and distributing monthly account status reports. Additionally, he/she settles accounts as soon as possible after the last major return of a project regarding lost material, damaged product, cleaning, freight and final returns.
  • Timely and accurately completes weekly sales reports and provides information as needed for backlog and sales projections.
  • Visits job sites as required.
  • Handles special projects as assigned including participating in company committees/teams.
  • Continually builds product knowledge.
  • Assists in ensuring safe working practices and a safe working environment.
  • Conducts day-to-day business related activities in compliance with all Sales, Engineering, and national policies, procedures and business practices.
  • Some overnight travel as required. Additionally, he/she may be called upon to make sales or service calls outside of the designated territory as needed.
  • Collaborates with the Sales Manager and Area Manager ensuring company and branch sales initiatives are aligned and achieved.

Qualifications

​​​​​​

  • High School Graduate.
  • Bachelor Degree with a concentration in Business, Engineering or Construction preferred.
  • 5-7 years sales/account management experience required. Previous experience within the concrete forming industry a plus.
  • Consistently handles confidential information with the highest level of integrity and delivers the highest standards of service to customers.
  • Strong interpersonal, communication, organization, follow-up and negotiation skills along with a strong numerical aptitude required.
  • Effectively manages multiple tasks and handles all responsibilities with a strong sense of urgency.
  • Takes initiative, manages time effectively, and manages and adjusts priorities based on business demands.
  • Knowledge of the construction industry and its marketplace.
  • Ability to read and interpret blueprints.
  • Excellent communication skills including an excellent command of English (speaking, reading, writing).
  • Qualitative abilities including strong analytical skills, technical proficiency and effective selling and problem solving skills.
  • Strong computer skills including proficiency using Microsoft Office applications, (Word, Excel and Power Point).
  • Willing and able to learn new computer systems, products, concepts and techniques as well as an eagerness to keep abreast of customer, industry and competitor developments.
  • Self-motivated, assertive, team player with a strong work ethic, able to work independently in a results-driven, fast-paced environment.
  • Understands how the branch sales, business development activities and account management of Doka USA impact the corporation worldwide.

Additional Information

Dokaoffers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off(sick/personal,vacation, floating holiday and company paid holidays)and an exciting opportunity to join as a member of Doka’s team.

If working with some of the most impressive construction projects in the US and joining an industryleader excites you, please submit your resume by clickingbelow. Visit us on-line atwww.dokausa.comfor additional information onDokaUSA, Ltd.

Doka is an Equal Opportunity Employer, and all candidate information will be kept confidential according to EEO guidelines.

External candidates must be authorized to work for any employer in the USA.

Doka USA

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com’s list of 5000 fastest-growing private companies for the past eight years.

We’re looking for talented Account Managers to join our client services team. We need team players who will help out wherever necessary in order to provide value to our customers.

Responsibilities:

  • Acts as the primary liaison between Americaneagle.com and the client
  • Documents all aspects of client’s account through the use of all available tools
  • Ensures the successful completion, quality and/or resolution of all client requests
  • Provides a high-level of service while always keeping the client’s and Americaneagle.com’s business goals in mind
  • Collaborates with other key players in an effort to develop an overall account strategy while strengthening the client relationship
  • Able to effectively work with the Client Services director, technical manager, developers, and all other relevant resources in an effort to accurately and efficiently complete all client requests
  • Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines and written status reports throughout the development process

Requirements:

  • Bachelor’s degree
  • 2+ years of Account Management experience
  • Previous experience with website administration or in the IT industry is preferred
  • Previous experience dealing directly with clients in a customer relations environment
  • Communication, teamwork, passion, pride, adaptability, proactivity, ownership, organization, resourcefulness and positivity are key to being a successful Americaneagle.com account manager

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.

Americaneagle.com

Job Description

We are seeking an empathetic, solutions-oriented Account Manager to join our team and support the Brand Partnerships team with their growing list of clients. As the Account Manager, you will be a key contributor to the Account Planning team and will be responsible for the successful creation and execution of ad campaigns ultimately ensuring 100% delivery of all programs assigned. 

You will have the opportunity to partner with almost every department at Doing Things, from our Creative Team, to Sales, Finance, Merch, Shows, and Rights Management teams and you will ensure that each campaign is impactful, and organized. You will play a critical role in inter-departmental collaboration and building long-term, strong client relationships. You are professional, polished and articulate, with superior organization and communication abilities.

Responsibilities

  • Excellent, empathetic, and solutions-oriented communication is a must — both internally & externally
  • Own the entire account management process, from pre to post sale, specifically = 

Pre-Sale

  • Collaborate with sellers & creative team on the entire pre-sale process — including digesting & synthesizing RFPs, ultimately developing innovative & cohesive proposals leveraging DT ad products 
  • Experience with audience analysis tools is a plus [Shareablee, Demographics Pro, etc.]
  • Brainstorm net new creative big ideas based on RFPs and be able to translate them into slides for clients
  • Build media plans in excel
  • Experience with media math is preferred
  • Build proposal decks, aggregating everyone’s thoughts from the brainstorm and developing a clear, compelling story as the DT solution 

Post-Sale

  • Manage all post-sale client communication by establishing, growing, and maintaining strong relationships with client partners
  • Guide clients through clear campaign kick off calls and into creative production
  • You are extremely detail oriented, proactive, and strategic with your client and internal communication // understanding every step of the path so that everyone else can execute their job seamlessly
  • Responsible for coordinating all creative production – requesting new creative, relaying client feedback internally, and aggregating creative to send back to the client for review/approval
  • Experience in Slack & Monday.com is a plus
  • Organize all content delivery to the client, meticulously ensuring all creative components are greenlit by the client in order to go live by the flight start
  • Schedule all approved content
  • Experience in Sprout Social is a plus
  • Coordinate and manage campaign’s ad operations, successfully launching campaigns directly to social platforms
  • Experience in the backend insights of Instagram, Facebook, YouTube, TikTok, Snapchat is a plus
  • Continuously monitor campaign performance and pacing – providing clients with optimization recommendations
  • Set up paid programs in Meta Ads Manager
  • Coordinate & confirm outside creators for ad campaigns // handle all paperwork, delivery of approved content for them to launch, etc.
  • Translate performance to visuals/materials with relevant relative information enabling clients to understand partnership value vs. company and industry benchmarks
  • Turn learnings to actionable insights, acting as a consultative partner to our clients
  • Ultimately ensure the full delivery of media programs all the way through actualization / reconciliation
  • Experience in Boostr and with billing rev recognition is a plus
  • Keeping all internal documents and sheets up to date with your portfolio of program’s worth of clean, accurate reporting & information

Qualifications

  • 3.5+ years managing campaigns in a media company, agency, or similar industry 
  • Bring your own, unique, refreshing and diverse brain to the table — we want to learn from you 
  • Adaptable, enthusiastic, comfortable being uncomfortable
  • Human characteristics we value – you are extremely organized, detail-oriented, thoughtful, resourceful, resilient, self-aware, excitable, flexible, adaptable, patient, understanding, comfortable being uncomfortable, comfortable with an ever-changing environment, proactive and thorough
  • Deep knowledge of the social media landscape regarding content – specifically memes and viral content
  • Effective time management and organizational skills, as well as strong attention to detail
  • Exceptional at client services & external communication
  • You can synthesize communication between internal and external stakeholders, you are clear and concise
  • High level of comfort with managing multiple projects simultaneously
  • Experience building media plans
  • Experience creating, monitoring, and optimizing paid campaigns in Meta Ads Manager
  • Experience with project management tools – Monday.com, G-Suite, Slack, Sprout 
  • Experience with campaign analytics and building client-facing reports – Talkwalker, Kantar
  • Loves to laugh & make people laugh 
  • Thrives in a high growth, fast paced environment 
  • A proven team player who values collaborate on projects in addition to independent work 
  • Great at building and presenting materials  

Who We Are

At Doing Things, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our employees, our brands and our community. 

Doing Things (DT) is responsible for the funniest, most shareable and culturally relevant memes and video content on the Internet. The company is making ordinary life relatable, humorous and entertaining through a portfolio that includes some of the most popular brands built on social, including ShitHeadSteve, TrashCanPaul, MiddleClassFancy, AnimalsDoingThings, Recess Therapy, and BobDoesSports, among others. Through its IP, DT fuels consumer products, branded content, video licensing, publishing and original entertainment across digital and linear TV.

Today, DT touts more than 35+ unique brands and delivers more than 100 pieces of original and curated content daily to an audience of more than 85 million followers across Instagram, Facebook, TikTok, YouTube and Snapchat.

DT works with global brands, publishing and media partners, including Amazon, Anheuser-Busch, Diageo, The Fox Corporation, Inspire Brands, NBCUniversal, Paramount Global, The Walt Disney Company, and Yum! Brands, and Mattress Firm, among others, who are looking to engage audiences with content at the pulse of cultural relevance. 

What We Offer

At Doing Things, you make an immediate impact. Doing Things is a start-up made up of smart, talented and driven people looking for other potential team members with the same attitude of innovation and excellence. We offer incredible opportunities to learn and work on projects that are at the forefront of the internet media landscape and are transforming digital advertising. We offer competitive compensation that includes health care, dental, vision, 401K, cutting edge work, and the opportunity to join a rapidly growing startup with a proven product. 

We are the trailblazer in this space. This is just the beginning of meme marketing and the emphasis on brands being a part of social conversation. This is a bespoke, exciting, and an incredibly unique opportunity to be a part of something from the ground up.

Again, at Doing Things, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our employees, our brands and our community. Doing Things is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Doing Things

Job Summary: The Regional Manager is a strategic leader representing Company brand across multiple states and acts in a manner reflective of the company culture of high moral standards, Innovation and continuous evolution, trust in the team, and sustainable relationships. In this role, you are responsible for developing and maintaining strong distributor relationships and customers through purposeful interactions. The person is responsible for meeting or exceeding company objectives and sales goals based on budget.

The Regional Manager will oversee (and MUST reside in one of) the following states: (IL,WI, MN, IA)

Duties & Responsibilities:

  • Promotes and sells all Zonin 1821 brands to meet or exceed company sales quotas through existing distributors and customers, and identifies new sources of business
  • Responsible for all aspects of market investments including and not limited to, pricing policies, pricing support, market support, sponsors of local events, POS, and travel and entertainment.
  • Develops effective distributor objectives based on plan, monitors, and measures performance versus goals, communicates set objectives and priorities to distributor partners, and takes appropriate corrective action if goals are not being met
  • Develops and maintains key account and target lists; develops relationships at top-level accounts both individually as well as with the distributor partners
  • Executes assigned programs as directed and, upon approval, introduces creative programs based on market needs and regional budgets
  • Schedules and leads effective distributor sales meetings involving all levels of management; coordinates monthly meetings with distributor sales teams
  • Executes and or assists in quarterly business reviews with distributors
  • Solicits feedback of 1821 products from the distributor market view while keeping up to date on competition and market trends to communicate information to marketing, sales, and senior leaders
  • Communicates with the marketing department on the development of effective programming and execution as it relates to their region
  • Follows through on the implementations of national programming: I.E. Couponing; competitive set information and pricing surveys
  • Manages point of sale (POS) and marketing materials needed for accounts; orders sales tools to ensure a timely and effective market execution
  • Responsible for educating distributors and customers on the portfolio, product knowledge, and brand standards
  • Conducts wine tastings, fundraisers, trade shows, and other wine events for and with distributors
  • Monitors inventory and shipment levels to ensure depletion and profit goals are achieved
  • Encourages cross-functional relationships throughout the organization with different departments
  • Submits required reports and expenses in a timely manner, meets all prescribed deadlines

Required Skills & Abilities:

  • Ability to build and maintain trusting relationships with distributors and customers
  • Excellent verbal, written, communication and presentation skills
  • Must have analytical, planning, organizational, merchandising, and negotiation skills
  • Ability to successfully execute sales plans and marketing strategies
  • Ability to understand and apply market intelligence to sales strategy; read and evaluate sales and marketing reports, analysis, and trends
  • Ability to stay current with company brands, programs, initiatives, policies, and procedures as well as products offered by the company’s competition
  • Ability to multitask and complete work while traveling.
  • Excellent problem-solving skills.
  • PC literate with solid knowledge in MS Office Suite (Word, Excel, Outlook, PowerPoint) and knowledge of Nielsen/BDN
  • Able to succeed in changing environment
  • Ability to stay current with state regulations related to wine distribution and selling

Education & Experience:

  • Bachelor’s Degree with an emphasis in Business Administration, Sales, and Marketing or a related field is strongly preferred. Work experience may substitute for education
  • 3-5 years of combined experience with wine suppliers and/or distributors in selling wines, building brands, and customer relations

Additional Job Requirements:

  • Requires ability to travel frequently and flexibility in schedule to work evenings and weekends as needed
  • Valid driver’s license, auto insurance, and vehicle required with an acceptable driving record.

Must be able to lift 50 pounds at times.

ZONIN1821 Group

If you are passionate about creating outstanding relationships, exceeding expectations, enjoy working in a close-knit team environment, and thrive in leadership and client-facing roles, we would love to hear from you!!

 

Exclaim is a leading creative services agency located in Palatine.   We create outstanding marketing, digital, event, and video solutions for formidable brands that seek effective strategies and deliverables that engage, excites, and entertains audiences. For over 30 years, we’ve grown long-term relationships with clients, employees, partners, and our community because of our strong value-based culture.

 

We are seeking a highly skilled and talented leader to join our dynamic creative agency. As an Account Manager, you will play a vital role in building and nurturing relationships with our clients, ensuring their needs are met, and their creative projects are executed flawlessly. Your exceptional communication, organization, and problem-solving skills will be instrumental in managing client expectations and collaborating with creative and production teams to deliver exceptional results.

 

Client Relationship Management:

  • Serve as the primary point of contact for assigned clients, fostering strong relationships built on trust and effective communication.
  • Gain a deep understanding of clients’ business objectives, target audience, and industry landscape to effectively develop and execute strategies and tactics.
  • Conduct regular meetings, presentations, and status updates to ensure alignment and address any concerns.

 

Client Strategy and Consultation:

  • Identify opportunities for client optimization and growth, align with clients’ business objectives.
  • Develop comprehensive marketing and/or campaign plans and present them to clients, highlighting key strategies and tactics.

 

Client Retention and Growth:

  • Proactively identify opportunities to upsell and expand services to assigned clients.
  • Address client concerns and resolve any issues in a timely and professional manner.
  • Proactively seek new business opportunities by networking, attending industry events, and building relationships with potential clients.
  • Collaborate with the business development team to prepare proposals, pitch creative ideas, and participate in client presentations.

 

Performance Tracking and Reporting:

  • Define key performance indicators (KPIs) and measurement frameworks and track initiative/project performance and success.
  • Analyze initiative/project data, generate insights, and provide actionable recommendations to improve marketing effectiveness.
  • Prepare regular performance reports, highlighting achievements, areas of improvement, and future opportunities.

 

Project Management and Execution:

  • Collaborate with production and creative teams, including creative directors, art directors, executive producers, producers, and other production specialists, to ensure timely and high-quality delivery of creative projects.
  • Define project scopes, objectives, and deliverables, ensuring alignment with clients’ goals, deadlines, and budgets.
  • Monitor project progress, identify potential issues, and proactively resolve them to ensure successful project(s) execution.
  • Prepare and deliver comprehensive project progress reports, highlighting key milestones, deliverables, and budgetary aspects.
  • Provide clients with clear and concise updates on project timelines, changes, and potential impacts.

 

Requirements:

  • Bachelor’s degree in marketing, communications, or a related field (or equivalent work experience).
  • Proven experience as a client manager/account manager or a similar client-facing role within a creative services agency.
  • Strong understanding of creative processes and marketing strategies.
  • Strong experience with digital, event, video, and marketing deliverables. 
  • Excellent interpersonal and communication skills, with the ability to build rapport, negotiate, and effectively convey ideas to clients and internal teams.
  • Exceptional project management and organizational abilities, with keen attention to detail.
  • Ability to thrive in a fast-paced, deadline-driven environment while managing multiple client accounts simultaneously.
  • Strong problem-solving and critical thinking skills, with the ability to think creatively and find solutions to challenges.
  • Proficiency in project management tools, CRM systems, and collaboration platforms.
  • A passion for creativity, innovation, and delivering exceptional client service.

Exclaim Inc

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