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- Texas
Location: Flix Brewhouse, Mansfield TX
Salary: $55,000 – $60,000, with additional robust bonus structure
Benefits: Medical, dental, and vision insurance, PTO accrual, 401k plans with matching, career growth opportunities, free movies, food, and beer.
Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food!
As an Assistant Kitchen Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by helping to lead and manage the daily operations of the kitchen, or Heart of House. Your responsibilities will include supervising hourly team members, serving as the Kitchen Manager on Duty in the absence of the KM, filling cooking positions as needed, and participating in regular line checks. You will also act as the lead expeditor during high levels of business, and collaborate with the Kitchen Manager to guide and mentor hourly team members.
To be successful in this role, you should be certified in food handling and alcohol service requirements, such as Serve Safe, and have experience working in the restaurant industry. You should be self-motivated, positive, and passionate about your work, with a strong understanding of teamwork and the ability to inspire those around you. You should also be skilled at identifying and fostering the growth of emerging talent within your team. In addition, you should have an extensive knowledge of safety, sanitation, and food handling procedures, as well as extensive professional cooking and knife handling skills. You should also be able to lift up to 50 pounds and stand for extended periods of time, and have excellent English communication skills, both written and oral. It is a plus if you are bilingual and able to converse in Spanish at a sufficient level to instruct ESL Spanish staff members.
At Flix Brewhouse, we believe in equal opportunity and welcome applicants from diverse backgrounds to apply.
To learn more about our company, please visit www.flixbrewhouse.com/employment/ and www.linkedin.com/company/flix-brewhouse/.
Flix Entertainment | Flix Brewhouse | Cinema Breweries
Headquartered in Plano, TX, Cinemark Holdings, Inc. is a leader in the motion picture exhibition industry with 500+ theatres in the U.S. and Latin America.
Join Our Team!
Do you enjoy working together as a team to accomplish major goals? Join Cinemark to utilize and expand your skills! We are dedicated to making the movie experience memorable, “One Guest at a time.” Our world class talent creates a warm and friendly culture through shared values.
The Director of Finance – Food and Beverage (F&B) will lead Cinemark’s Domestic F&B Operational Finance support organization. This is a high impact operational and commercially focused finance role, reporting directly to the SVP of Operational Finance. The Director of Finance – F&B has the demonstrated ability to deliver results, lead via influence, partner cross-functionally, drive consensus and build high-performing teams. This individual is data-centric with the ability to leverage data and analysis to help the organization achieve its strategic and operational goals.
The position will act as a strategic and collaborative business partner with the Executives of Cinemark’s Domestic F&B Department. The F&B department provides leadership over all F&B sales, new product development and new revenue initiatives, and is one of two key revenue and profit centers for the Domestic company. The position provides critical financial thought partnership as well as provides all financial and operational reporting, planning, forecasting, budgeting and analysis for revenues, expenses, profit margin and capex for the Executive leadership and operating personnel of Cinemark’s F&B Department. The position will also provide analysis and reporting of the F&B business to the CEO, CFO, Investor Relations (IR) and Financial Planning and Analysis (FP&A) departments.Responsibilities:
- Ownership over the delivery of the Domestic F&B financial results, partnering closely with F&B business leaders to drive achievement of the budget and advance our strategic initiatives.
- Deliver thought partnership and value-added analytical support to the EVP and VP of F&B: drive action through analysis, recommendation and execution.
- Bring a strategic mindset towards discovering opportunities and identifying new areas of growth or efficiency for F&B and merchandising.
- Interpret and summarize complex data to help achieve strategic and operational goals.
- Attract, develop, and retain strong finance talent.
- Streamline finance processes. Stand up repeatable and scalable solutions which enable controllership while shifting the balance of the team’s time towards value added support.
- Advance business intelligence and ad hoc reporting development to support the Theatre Operations Team.
- Provide support to IR in the preparation of quarterly earnings, Q&A and messaging.
- Types of analysis, financial models and critical thought leadership would cover areas such as:
- Margin and cannibalization analysis
- Product level trends
- Testing of new concepts and items, and impact on existing products
- Theatre, geographic and demographic market performance
- Cost of goods analysis
- Net profitability analysis including impact on labor costs
- ROI on new initiatives
- Pricing recommendations
- Create accurate budgeting and forecasts concession revenues and cost of goods, and capex, along with tracking of actuals versus budget.
- Oversight of capex requests in the Food and Beverage area, including proforma models and post mortem analysis.
- Coach, lead, develop and motivate direct reports.
- Provide continuous and timely communication to leadership team.
Requirements:
- Minimum of 10 years of progressive financial experience, including broad financial partnering and leadership for operational teams in a dynamic organization.
- A Bachelor’s degree in Finance, Accounting or related field from an accredited and recognized institution of higher learning is required with an advanced degree (MBA, equivalent) preferred.
- Proven analytical skills with a hands-on and detail-oriented nature; able to accomplish deep-dive analytics both individually and in collaboration with the team.
- Solid leadership skills with an ability to lead, influence, develop and motivate a team.
- Curious, independent and proactive thinker with demonstrated record of approaching management with original and creative views on how to improve the business using data driven analysis.
- Advanced Excel modeling and PowerPoint skills .
- Clear verbal/written communication and presentation skills with an ability to influence and build positive interpersonal relationships.
- Ability to cope in a fast, dynamic environment and manage a wide range of tasks simultaneously.
- Track record of leading simplification and process improvement projects.
- Collaborative, team player.
- High degree of personal and professional integrity.
- Multi-outlet brick & mortar retail and/or entertainment industry experience a plus.
- Essbase, SQL, OLAP, Power BI or multi-dimensional database experience a plus.
- Experience in database maintenance, design or queries a plus.
DISCLAIMER: This job description is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Cinemark USA, Inc. is an Equal Opportunity Employer
Cinemark
Sales Assistant (Branded Events)
- Full-Time Hours / ASAP Start Date
- Entry-Level Opening / Training Provided
- On-Site Position / Professional Network Building
We are a sales & marketing firm that specializes in bringing our clients’ products to life using live marketing events. We’re on the lookout for someone to help us with a variety of event sales -based tasks at various events and venues across the Austin region. This is an entry-level position with training provided, so great for someone looking to get their foot in the door! We’re looking for candidates local to Austin for an immediate start!
Our event sales team engages in conversations with prospective customers, showing them personally the benefits of each and every product we sell. In preparation for these events, you’ll be building relationships with the venue manager and setting up branded displays. During the events, you’ll mostly be distributing marketing materials, conversing with customers, and completing a handful of sales transactions.
Sales Assistant Responsibilities:
- Setting up branded displays/booths/tables/etc at our private site events
- Building relationships with venue managers and clients
- Understanding the purpose and objectives driving the event in turn driving sales
- Engaging with customers about our client’s products/services
- Learning, retaining, and recalling product/service information
- Answering general questions and providing basic customer service
- Telling stories about the brand or other customers to entice people
- Closing a few sales, aiming to achieve 90-100% customer retention
- Teaching and training others if interested and necessary
Requirements:
Since you will be signing contracts on behalf of our clients, you’ll need to be 18+ years of age. You’ll also need to be authorized to work in the USA already; we cannot provide sponsorship at this stage.
There are no specific educational requirements, but a good portion of our team has a marketing or business degree. There aren’t any specific work requirements either, but most people have some experience in retail sales, food service, customer service, or other roles involving customer interaction.
We offer an impressive compensation package that combines base pay and commissions, plus we offer training and ongoing support! Individual success leads to overall success, so it’s in our best interest to ensure that members of our events team are performing at their best at all times.
In addition to training, support, and competitive earnings, we also offer meaningful and personalized experiences like fine dining, concerts, live entertainment, sporting events, travel, and more!
You’ll also get the chance to meet some incredible people with similar values and goals, so it’s a great opportunity to build your professional network. We are looking for individuals with a team spirit and a desire to grow. If this is you, we’d love to hear from you!
Send us an application today and you might hear back from us within 48 hours!
Front Page Agency Inc
Event Assistant / Brand Representative
- Full-Time Hours / ASAP Start Date
- Entry-Level Opening / Training Provided
- On-Site Position / Professional Network Building
We are a marketing firm that specializes in bringing our clients’ products to life using live marketing events. We’re on the lookout for someone to help us with a variety of event-based tasks at various events and venues across the Austin region. This is an entry-level position with training provided, so great for someone looking to get their foot in the door!
Our events team engages in conversations with prospective customers, showing them personally the benefits of each and every product we sell. In preparation for these events, you’ll be building relationships with the venue manager and setting up branded displays. During the events, you’ll mostly be distributing marketing materials, conversing with customers, and completing a handful of sales transactions.
Event Assistant Responsibilities:
- Setting up branded displays/booths/tables/etc
- Building relationships with venue managers and clients
- Understanding the purpose and objectives driving the event
- Engaging with customers about our client’s products/services
- Learning, retaining, and recalling product/service information
- Answering general questions and providing basic customer service
- Telling stories about the brand or other customers to entice people
- Closing a few sales, aiming to achieve 90-100% customer retention
- Teaching and training others if interested and necessary
Requirements:
Since you will be signing contracts on behalf of our clients, you’ll need to be 18+ years of age. You’ll also need to be authorized to work in the USA already; we cannot provide sponsorship at this stage.
There are no specific educational requirements, but a good portion of our team has a marketing or business degree. There aren’t any specific work requirements either, but most people have some experience in retail sales, food service, customer service, or other roles involving customer interaction.
We offer an impressive compensation package that combines base pay and commissions, plus we offer training and ongoing support! Individual success leads to overall success, so it’s in our best interest to ensure that members of our events team are performing at their best at all times.
In addition to training, support, and competitive earnings, we also offer meaningful and personalized experiences like fine dining, concerts, live entertainment, sporting events, travel, and more!
You’ll also get the chance to meet some incredible people with similar values and golas, so it’s a great opportunity to build your professional network. We are looking for individuals with a team spirit and a desire to grow. If this is you, we’d love to hear from you!
Send us an application today and you might hear back from us within 48 hours!
Front Page Agency Inc
Executive Kitchen Manager
Chicken N Pickle is a dynamic, multi-purpose entertainment venue that delivers a premium experience by providing high-quality service and food in a fun, fast-paced environment. We seek an Executive Kitchen Manager to lead a high volume multifaceted Back of House Operations. The EKM works with the management team to lead and guide the execution of high-quality food while motivating and developing teammates to provide a premium guest experience.
Executive Kitchen Manager responsibilities include developing AKMs, and hourly team members. The candidate leads the kitchen team to understand and utilize all CNP culinary tools that guide the teams to deliver a high level of sanitation, organization, and recipe-right entrees. The EKM is ultimately responsible for achieving and maintaining CNP’s financial and non-financial goals.
The EKM leads efficient BOH operations and maintains production goals, productivity, efficiency, quality, and customer-service standards.
As an Executive Chef/Kitchen Manager:
- Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity, and Quality
- Demonstrates and supports a culture of diversity, equity, and inclusion
- Coordinate and execute daily Back of House operations
- Supervise food prep and recipe execution guided by CNP BOH tools and processes.
- Monitor, develop, and predict weekly staffing needs based on prior year sales, current trends, weather, and catering activities.
- Supervise and evaluate Kitchen team members.
- Manage the selection process for hourly and salary team members with the General Manager.
- Maintain staffing levels and Cost of Goods in the Back of House
- Evaluate staff performance and provide feedback
- Maintain budgetary needs for all BOH operational supplies, and COGs
- Ensure compliance with sanitation and safety regulations
- Create detailed weekly departmental reports identifying financial wins while determining and implementing corrective action plans for areas of opportunity.
- Train new and current teammates.
- Utilize CNP policies and protocols that maintain restaurant operations.
Executive Chef/Kitchen Manager Qualifications
- Proven work experience as an Executive Kitchen Manager or high-volume kitchen manager
- Bilingual strongly preferred
- Must be knowledgeable in various cuisines, current culinary trends, and cooking techniques
- Proficiency with technology, including computers and computer software such as Microsoft Word and Excel
- Ability to follow all sanitation guidelines set by the state/county and CNP
- Excellent physical condition and stamina, on feet for eight hours, and able to lift 50 pounds.
- Excellent organizational skills
- Works well under pressure
- Conflict management abilities
- Excellent communication skills, bilingual preferred
- Ability to manage a team in a fast-paced work environment
- Certification from a culinary school or degree in Restaurant Management is a plus
- Perform in an active, fast-paced, indoor and outdoor venue, with the flexibility to work during evenings, weekends, and holidays
Benefits
- Competitive Pay with monthly bonuses
- Medical, Dental & Vision Coverage
- Life Insurance
- 401K with company match
- Vacation time Discounted dining
- Job Type: Full-time
- Pay: $67,000.00 – $72,000.00 per year
Chicken N Pickle
RESTAURANT MANAGER
Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX
Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.
Reports to: Manager of Suites, Loge Boxes & Clubs
Supervisory responsibility: Exercises general supervision over restaurant and bar supervisors and full time & part time administrative and operations-based team members.
Job Description
The Restaurant Manager will assist in overseeing the staffing of all Clubs/Restaurant/Bar team members, along with menu development, event-based planning and the execution of operations for 1 full service fine dining club/restaurant and 1 full service clubs/restaurant bars. The Restaurant Manager will work closely with the Manager of Suites, Loge Boxes & Clubs and culinary counterparts to ensure quality selections are executed and served impeccably on an event by event basis with consideration to the anticipated guest demographic. This position is responsible for ensuring that exceptional hospitality is received by premium seat owners/ticketholders, venue guests and internal team members. They are also responsible for ensuring that alcoholic beverages are served safely and that food quality and sanitation standards are always maintained. In-person and predictable attendance. In-person and predictable attendance.
Essential Duties (Include, but are not limited to the following):
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Partner with The Manager of Suites, Loge Boxes & Clubs to ensure successful food and beverage operations at Dickies Arena
- Assist with the establishment and enforcement of Dickies Arena policies
- Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained
- Assist in the hiring, training, staffing and scheduling of all Clubs/Restaurant team members
- Assist in the menu development for all Clubs/Restaurants
- Engage with venue guests, as well as, team members to ensure exceptional hospitality is always received
- Drive the development of promotions and programs to enhance the guest and team member experience with the clubs/restaurant locations
- Build and maintain the clubs/restaurant POS related and reservation systems to support the developing needs of the arena operations
- Engage with restaurant guests at their tables, and venue guests to ensure exceptional hospitality is always received for each event
- Assist with resolution of all departmental guest service issues
- Follow and enforce policies associated with the safe service of all alcoholic beverages
- Responsible for enforcing, executing and maintaining all safety, security and sanitation standards throughout the venue
- Responsible for ensuring food quality in presentation and production throughout all Clubs/Restaurants
- Assist and support the mentorship and development of all Clubs/Restaurant supervisors and team members daily
- Thoroughly and accurately use all selected systems as appropriate for position (Purchasing, Point-of-sale, Work Force Management and more)
- Assist with ensuring achievement of all financial goals within the Clubs/Restaurant department
- Conduct and oversee the ordering and inventory management aspects of the Clubs/Restaurant department
- Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team
Qualifications
- 3+ years of experience in food & beverage operations with 2+ years in a supervisory/management capacity.
- Experience in a sports and/ or entertainment venue with Restaurant experience strongly preferred.
- Experience in multi-restaurant service types; fast casual, fine-dining, etc. strongly preferred
- Previous experience leading large teams; inclusive of supervisors and part-time team members (60+ strongly preferred)
- Experience leading teams
- Attention to detail
- Keyboarding skills and computer proficiency with software knowledge including MS Office Experience, implementing and operating Point of Sale, On-line reservations and purchasing related technology
- Experience with computerized work force management software strongly preferred
- Excellent written and verbal communication skills
- Solid organizational skills with the ability to handle multiple projects at one time
- Must be able to work extended shifts of 10 hours or more as business dictates
- Must be flexible with schedule and able to work different shifts
- Ability to work nights, weekends and holidays
- Must be able to work in fluctuating temperatures
- English reading, writing, comprehension, math and computer skills required
- Ability to taste and evaluate food and beverage products
- Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
- Ability to use hands in using office equipment, including the computer system
- Ability to express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
- Ability to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Ability to talk and hear to conduct phone and radio correspondence
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; determine the accuracy, neatness, and thoroughness of the work assigned; visual inspection involving small errors and/or operation of machines (including inspection); using measurement devices; and/or assembly parts at distances close to the eyes
Intellectual/Social, Physical Demands And Work Environment
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intellectual/Social Demands
- While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills with internal and external clients. Employee will frequently communicate via radio and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients.
Physical Demands
- While performing the essential functions of this job, the employee will frequently operate a POS system, computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio, email and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs. or more.
Work Environment
- The duties of this position are performed primarily indoors but do require frequent movement in and out of controlled temperature units such as refrigerators and/or freezers. The noise level in the work environment is usually moderate, with the exception of event days, where the sound levels may be higher than moderate. Employee will be occasionally exposed to outdoor weather conditions, year-round. Employee will be exposed to and working in extreme temperatures when utilizing various pieces of equipment.
Trail Drive Management Corp.
NORTH CLUB SERVER ASSISTANT ( Part Time)
Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX
Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.
Reports to: Manager and Supervisor of Clubs
Job Description
Server Assistants are responsible for the general support of the dining experience in the Premium/VIP areas of Dickies Arena. This is a part-time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon arena event schedule. In-person and predictable attendance.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Assist server to provide guests an exceptional dining experience
- Deliver food and beverage orders to guests in Premium/VIP seating in a timely and efficient manner
- Set and maintain tables by dropping new linen and place settings and clearing as needed
- Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentation
- Have a complete knowledge of available beer, wine and cocktails
- Work together with co-workers to ensure that guests are receiving the best possible service
- Understand and execute responsible alcohol service as well as sanitation and food safety
- Be comfortable with the arena and know how to navigate personally, as well as, assist guests.
- Support any other Food & Beverage departments as needed.
- Other tasks as assigned by supervisors and/ or managers.
- Help maintain and ensure excellent customer service.
Competencies
- Communication Proficiency
- Ethical Conduct
- Teamwork
- Health and Safety
- Motivation
Physical demands
The ideal candidate will be able to work in a restaurant setting approximately 30 to 40 hours per week. Entire shift will be spent on feet or walking around concourse. Fast-paced work in the club will be necessary exerting up to 40lbs of force. Delivering orders will need to be done quickly and efficiently. Pushing a cart is required and can sometimes be heavy. Bending and lifting will be required regularly to deliver orders and complete sidework.
Additional Eligibility Qualifications
- Must be a minimum 18 years of age
- Previous services experience a plus
- Previous arena experience preferred but not required
- Ability to multi-task
- Strong attention to detail and proven customer service skills
- Exceptional organization and prioritization
- Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
- Ability to lift, push, and pull up to 40lbs
- Flexible schedule – nights, weekends and holidays
- Possess excellent written and verbal communication skills.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Trail Drive Management Corp.
RESTAURANT AND CLUB MANAGER
Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX
Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.
Classification: Exempt Full Time
Reports to: Manager of Clubs
Supervisory responsibility: Exercises general supervision over restaurant and bar supervisors and full time & part time administrative and operations-based team members
Job Description
The Restaurant/Clubs Manager is responsible for overseeing a wide variety of activities including, but not limited to event planning, event day operations such event specific opening/closing/check-out procedures, reporting, payroll, menu build/spec/design, hiring, staffing and guest relations. Another primary function of this position is to serve as a team member liaison by supporting the training and development of PT hourly staff. The Restaurant/Clubs Manager monitors event day operations ensuring safe sanitation practices and responsible service of alcohol, while striving for an optimal experience for guests. Days of week, shifts, hours & total hours per week for this position fluctuate depending upon arena event schedule. The Restaurant/Clubs Manager will work closely with the Suites, Loge Box and Clubs Management team to help provide insight into anticipated demand, as well as specific guest details/needs for each event. The Restaurant/Clubs Manager is a full-time position that reports to the Manager of Restaurants and Clubs
Essential Duties (Include, but are not limited to the following):
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Partner with all food and beverage managers to ensure successful operations at Dickies Arena
- Assist with the establishment and enforcement of Dickies Arena policies
- Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained
- Responsible for the hiring, training, staffing, and scheduling of all Restaurant/Clubs team members
- Assist in the menu development for all Restaurant/Clubs including recipe, spec, costing and presentation
- Drive the development of promotions and programs to enhance the guest and team member experience with the Restaurant/Clubs locations
- Build and maintain the Restaurant/Clubs POS related and reservation systems to support the developing needs of the arena operations
- Work with marketing team to distributed Restaurant/Clubs promotional information
- Direct any other inquiries (not regarding Restaurant/Clubs food and beverage) to the correct entity and/or personnel.
- Organize and maintain filing system (digital and physical) of events including all rodeo, sporting, concerts, and other events.
- Create and update various F&B documents such as but not limited to inventory forms, requisition sheets, menu specs and training documents
- Have complete knowledge of all menus, items, ingredients, and presentation
- Work closely with the culinary leadership team; ensure appropriate production levels, assist with menu development, ensure accuracy in executions of all special requests, etc.
- Conducts Pre-shift meetings
- Maintain beverage inventory
- Maintain digital menu boards content
- Capture, store and share image content for website, social media and menus
- Engage with restaurant guests at their tables, and venue guests to ensure exceptional hospitality is always received for each event
- Monitor smallwares and repair/order as needed
- Develop and implement training procedures and documentation
- Support the premium operations team as needed
- Assist with resolution of all departmental guest service issues
- Follow and enforce policies associated with the safe service of all alcoholic beverages
- Responsible for enforcing, executing and maintaining all safety, security and sanitation standards throughout the venue
- Responsible for ensuring food quality in presentation and production throughout all Clubs/Restaurants
- Assist and support the mentorship and development of all Restaurant/ Clubs supervisors and team members daily
- Thoroughly and accurately use all selected systems as appropriate for position (Purchasing, Point-of-sale, Work Force Management and more)
- Assist with ensuring achievement of all financial goals within the Restaurant/Clubs department
- Conduct and oversee the ordering and inventory management aspects of the Restaurant/Clubs department
- Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team
Qualifications
- 3+ years of experience in food & beverage operations with 2+ years in a supervisory/management capacity.
- Experience in a sports and/or entertainment venue with restaurant experience strongly preferred.
- Experience in multi-restaurant service types; fast casual, fine-dining, etc. strongly preferred
- Previous experience leading large teams; inclusive of supervisors and part-time team members (30+ strongly preferred)
- Experience leading teams
- Attention to detail
- Keyboarding skills and computer proficiency with software knowledge including MS Office Experience, implementing and operating Point of Sale, On-line reservations and purchasing related technology
- Experience with computerized work force management software strongly preferred
- Excellent written and verbal communication skills
- Solid organizational skills with the ability to handle multiple projects at one time
- Must be able to work extended shifts of 10 hours or more as business dictates
- Must be flexible with schedule and able to work different shifts
- Ability to work nights, weekends and holidays
- Must be able to work in fluctuating temperatures
- English reading, writing, comprehension, math and computer skills required
- Ability to taste and evaluate food and beverage products
- Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
- Ability to use hands in using office equipment, including the computer system
- Ability to express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
- Ability to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Ability to talk and hear to conduct phone and radio correspondence
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; determine the accuracy, neatness, and thoroughness of the work assigned; visual inspection involving small errors and/or operation of machines (including inspection); using measurement devices; and/or assembly parts at distances close to the eyes
Intellectual/Social, Physical Demands And Work Environment
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intellectual/Social Demands
- While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills with internal and external clients. Employee will frequently communicate via radio and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients.
Physical Demands
- While performing the essential functions of this job, the employee will frequently operate a POS system, computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio, email and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs. or more.
Work Environment
- The duties of this position are performed primarily indoors but do require frequent movement in and out of controlled temperature units such as refrigerators and/or freezers. The noise level in the work environment is usually moderate, with the exception of event days, where the sound levels may be higher than moderate. Employee will be occasionally exposed to outdoor weather conditions, year-round. Employee will be exposed to and working in extreme temperatures when utilizing various pieces of equipment.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Trail Drive Management Corp.
Employment Type: Seasonal (August – November)
Job Functions: Event Production
Employer: Bigsley Event House
We are Bigsley, a worldwide event production and experience design company. Our mission is to bring people together through shareable moments and exceptional experiences, and to make the world a happier, healthier place. After the great success of our first product, The Color Run, we decided to expand our happiness portfolio by creating Pumpkin Nights.
About Pumpkin Nights:
Pumpkin Nights was founded in 2016 at the Minnesota State Fairgrounds with a mission to showcase local artists, and celebrate the most magical time of year without the spooks and scares. Pumpkin Nights is an outdoor, family-friendly pumpkin festival for the whole family. Spread over a half-mile walking path is 7 fantastical lands built using over 3,000 hand-carved pumpkins and funkins.
This season we’re producing Pumpkin Nights in Dallas and Austin Texas.
We’re looking for local Event Directors to work with our in-house team to create the on-site magic. The contract work will begin in August and run through mid-November. We have positions for Dallas, TX and Austin, TX.
Work Hours:
- Minimum number of hours committed to fulfilling the Services:
- Before set up: 8 hours/week
- During set up: 64 hours/week
- During festival: 42 hours/week
- During tear down: 64 hours/week, unless able to tear down installations quicker than one week.
Required Qualifications:
- Self starter
- Entrepreneurial (problem solving and opportunity capturing)
- Directed events from start to finish
- Good connections within market
- Ability to sell and close
- Great communication skills
- Ability to recruit, train, and lead teams
- Honesty and Integrity
- Logistics and Operations
- Hospitality experience and customer service skills
Preferred Qualifications:
- Own or have owned your own business
- Directed large scale events (Min. 1k+ participants)
Job Description:
Training & Pre-event Prep
- Visit Bigsley Event House in Salt Lake City for an in-depth training on Bigsley Event House and Pumpkin Nights – who we are and what we do.
- Includes training on experience design/participant experience, on-site logistics, electrical, foam structure repair, and all standard operating procedures
- Work closely with Bigsley Event Directors to learn everything you can from them about onsite logistics, strategy, and best practices.
- Book all subs, entertainment, and suppliers for the festival – contact information for past vendors used will be given to you at the training.
Venue & Personnel Management
- Develop a strong relationship with the venue team
- Recruit and hire local staff to work the festival
- Set up team (10-14 ppl – mix of Bigsley Road Warriors and local help)
- Festival team (26-32 ppl – all local help)
- Take down team (10-14 ppl – mix of Bigsley Road Warriors and local help)
- Direct the Bigsley and local help during the 3 week set up
- Direct the local help during the festival
- Direct the Bigsley and local help during the 2 week take down
- Identify, Solve and Implement (ISI) problems and solutions where/when necessary to improve the participant’s on-site experience
- Stay in close communication with the Bigsley Team to implement on-site activations, strategies, and changes
- Scout out a local warehouse to store PN installations (if necessary) – if in existing market, create a strong relationship with warehouse owner
Vendor & Sponsorship Management
- Work closely with the Bigsley Partnership Team to ensure all vendor, sponsorship, and corporate group agreements are being fulfilled on-site
- Help generate leads for local sales and partnerships
Merchandise & Cash Handling
- Responsible for leading a team to setup and manage a pop up Pumpkin Nights Shoppe with branded merchandise
- Report daily sales and submit cash deposits from the store, box office, parking, etc.
Manage & Optimize Event Budget
- Gain an understanding of the budget and financial goals for the event – ensure we’re hitting targets, within budgets, etc.
- Manage the budget during the event – are we on target? Are there actions to take to increase our ROI?
Marketing & PR
- Be the go-to (or train a specific person) for all news interviews before and during the festival (Bigsley will let you know when and where these are located. Must be flexible as these might be during very early mornings)
- Participate at the local State Fair or other events (if applicable) to promote Pumpkin Nights
- Implement grassroots campaigns to promote Pumpkin Nights
Local Event Team
- Create a schedule for each member of your team during the festival (limit to 40 hours per week)
- Train and manage team (25-32 staff members per night) for duration of festival
Weekly Call with Bigsley
- Event Director and Bigsley will chat daily about the festival – ISI (Identify, Solve, Implement), talk about what’s working well, what can be improved, and best practices
- Event Director implements action items from meeting before event & on-site (as needed)
Daily & Post Event Analysis
- Event Director to email PN Product Manager a daily recap
- Event Director meets with Bigsley Team to debrief experience (the good, the bad, the ugly) mid-November, shortly after teardown
Bigsley
Reporting to the Director of Catering and Events, the Catering & Events Manager is a key member of the critical Catering team of 6 who are collectively responsible for managing all of our Club events to the highest attainable standard.
While coordinating numerous events simultaneously, this role is the liaison between the ROCC Members for all aspects of their events. Ensuring success by identifying event resources, coordinating pre-event details, effectively managing all on-site logistics and recommending the most appropriate food and beverage are critical success factors for this high profile, dynamic role.
Duties and Responsibilities
- Preserve the River Oaks Country Club Member experience without hindering the event experience for hosting Member and guests
- Conceptualize, budget, contract, plan, and coordinate all aspects of the events falling under your purview, including Member events such as wine program, tennis, golf, and aquatics areas of the club, as well as holidays, socials, corporate, nonprofits and weddings.
- Clear room diagrams and detailed event orders noting all food and beverage requirements, timeline, set up, and decor details.
- Assist members with hiring and coordinating outside vendors for event elements such as entertainment, linens, florals and audio visual.
- Build and maintain positive relationships with Members, event hosts, internal partners, and vendors.
- Addresses Member and Guest inquiries, questions, concerns, complaints. Partner with vendors during planning and execution.
- Undertake site visits with events host and vendors as required.
- Manage financial requirements for an event including budgeting, deposits, final payments and processing vendor invoices.
- Make informed and experienced decisions that exceed Member and guest expectations while always considering the best interest of the ROCC
- Provide onsite support for set-up/teardown, event flow, registration while acting as liaison between the ROCC Members, guests and internal support staff.
- Effectively manage time between long-term and short-term planning requirements.
- Ensure internal and external partners are set-up for success by including historical event details, dietary restrictions, anticipating the needs of the Member/guest and utilizing applicable industry trends.
- Participates in all ancillary functions and organizations which enhance job performance, maintain industry knowledge, current trends as well as personal professional development.
Qualifications
- Three to five years’ experience in a hospitality/catering and event environment responsible for planning and executing sophisticated events
- Previous experience at a private club in the Catering/Events team
- Bachelor’s degree preferably with an emphasis in Hospitality and/ or Event Management
- Experience and interest in managing wedding events
- Knowledge of the logistics involved in planning and executing complex events.
- Proven track record of spearheading new projects or assigned responsibilities on time and within budget with minimal supervision.
- Strong, analytical and problem solving skills
- Demonstrated ability to communicate effectively, including proficiency in clear, concise and compelling written and verbal communication skills, as well as listening and proof reading
- Excellent administrative, telephone, organizational and interpersonal skills, strong working knowledge of computer software such as Microsoft Office, Adobe Acrobat and internet capabilities
- Able to flex work schedule each week to include evenings, weekends and holidays as per the event calendar
- Experience with Delphi and Social Tables a plus
Personal Characteristics
- Adapts easily to fast paced, ever-changing situations, member expectations and short term event announcements
- Builds rapport well and maintains positive win-win relationships with internal partners, external vendors, Members and guests
- Attains a high level of professional presentation including attire, attitude, judgement, attention to detail and discretion.
- Able to confidently work with a diverse group of people and interface with all levels of management.
- Seen as honest, possessing integrity, strong sense of ethics and act as a team player
- Possesses an eye for detail and willingness to roll up sleeves and pitch in
- Resourceful, efficient with sense of urgency, quick learner and dependable
- An advocate for superior member/customer service
- Able to effectively manage time between long-term and short-term planning requirements
The Club and Our Benefits: We offer excellent benefits for full-time positions including: Medical, Dental, Vision; 401(k) Matching & Safe Harbor Contributions; Group/Voluntary Life Insurance; Paid Time Off; Short and Long Term Disability; Annual Christmas Bonus*; Employee Meals*; Complimentary Parking*; Employee Scholarship Program*. (*benefits available to all current employees)
Founded in 1923, River Oaks Country Club is considered among the nation’s premier private clubs and is ranked number 56 of the Top 100 Golf and Country Clubs globally by Platinum Clubs of the World. Situated on 183 acres, the Club has a long-standing reputation of providing members, their families and guests with an exceptional club experience and unparalleled service.
River Oaks Country Club is an Equal Opportunity Employer: River Oaks Country Club grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state or local law.
Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilitiesthat are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Adapts easily to fast paced, ever-changing situations, member expectations and short term event announcements
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
River Oaks Country Club


