Arizona Casting Calls & Acting Auditions

Customer Success Manager

Job Summary:

A leading fintech company is looking for a Customer Success Manager to join their Customer Care organization. This position is dedicated to driving growth and retention within the company’s product lines. A successful candidate should have a marketing & sales background with a proven track record in driving exceptional results.

Responsibilities:

• Continually generate and test new ideas for Customer Success with the goal of either (1) activating new users and/or (2) retaining existing users.
• For viable and profitable Customer Success ideas, develop and implement operation plans.
• Help establish/maintain KPIs to measure the effectiveness of current and new Customer Success programs.
• Monitor customer contacts to evaluate and improve customer interactions for programs.
• Work with outsourced vendor partners to evaluate and coach performance.
• Comfortable in working in cross-functional teams.
• Create presentations and reports to communicate recommendations and findings.
• End-to-end ownership and accountability for assigned projects and processes.
• Work with peers and leadership team to identify opportunities for improvement.

Qualifications:

• Minimum 3 years of sales, marketing, or contact center experience.
• BA/BS in Business or Marketing; MBA is a plus. Or equivalent work experience.
• Experience in the following reporting tools: PowerBI, Genesys Cloud, MS Access, and MS Excel.
• Passionate about leveraging data to find opportunities to grow the business through Customer Care.
• Passionate about solving for customers and their financial health.
• The candidate will be expected to successfully complete the new hire agent training and demonstrate an exceptional ability in helping customers while leveraging internal toolset before beginning in the Customer Success role.

Job Type: Full time

Location: Tucson, AZ

Pay Range: $60K – $75K (DOE)

Submit resume to jobs@OSIengineering.com

Diane You

408.550.2800 x130

OSI Engineering

Summary

The Client Manager II applies experience and critical thinking skills to anticipate client needs. The Client Manager II demonstrates an ability to understand and articulate expanded and/or alternative methods of managing the clients benefit programs, to include current trends such as consumer driven healthcare, alternative funding arrangements, and health & productivity management. Introduce plans designed to support the clients’ organizational strategic initiatives and make recommendations accordingly based on client feedback/interest level.

Essential Duties & Responsibilities

• Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive.
• Acting in the capacity of the project manager, further refine strategy with the client’s input and as carrier data/feedback is received.
• Develop marketing strategy for clients based on their needs, history and a strong knowledge built over time regarding carriers which can provide the best possible benefit designs and premiums.
• Negotiate with carriers on client’s behalf, drawing on knowledge of the client’s historical trends, claims history and making judicious use of internal underwriting expertise to question carrier rate decisions.
• Manage the client’s annual timeline to include the renewal and Open Enrollment process.
• Actively participate in, and frequently lead, the strategic planning and renewal meetings to learn client needs, challenges and concerns.
• Orchestrate the installation of benefit package(s) to include managing multiple vendor and carrier communications simultaneously, resolving systems compatibility and the resolution of issues.
• Create the strategy and branding under which the benefit package will be presented to the client’s workforce to include the key areas of focus to be messaged during Open Enrollment meetings and in plan specific communications.
• Develop the client’s Open Enrollment communication campaign in a manner that creates understanding and value of the benefits programs while enriching employees to be knowledgeable healthcare consumers.
• Develop analytical, customer service and communication skills needed to perform as a Client Executive.
• Manage the book with minimal supervision from the Client Executive to include tracking renewal dates and following up with the team throughout the renewal process, instructing the team to begin gathering necessary renewal information and update presentations.
• Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
• Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
• Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems.
• Through regular, daily interaction with and observation of the service team, assess the skills and knowledge of service team member(s) and recommend formal training and developmental opportunities needed to grow their abilities.
• Based on knowledge of team member(s) skills and abilities, delegate tasks as appropriate.
• Responsible for ensuring project is on time and deadlines are being met.
• Ensure good file maintenance with documentation of account issues and maintenance of the Agency Management System.
• Establish and consistently maintain effective and positive working relationships with internal associates and clients.

Education and/or Experience

• Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 – 7 years of experience servicing group health and benefits sales or service at a brokerage or carrier. At a minimum, 3 of these years must be at a brokerage servicing large client groups (50+ lives).
• A successful work history of strong client service skill with progressively greater levels of responsibility is required.
• Bachelor degree strongly preferred.
• Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
• Strong knowledge of employee health insurance carriers, their strengths and weaknesses, and plan design features as well as the factors which affect cost and plan design.
• Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
• Maintain a valid driver’s license and dependable transportation.
• Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
• Travel to client sites is required. Travel is usually within driving distance of the office, but on regular occasions will require a 2 – 3 night stay out of town.
• Extended work hours (10 – 12 hrs/day) required on occasion during peak workload periods and to participate in networking and industry functions that begin before the workday, and may extend into the evening.

The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: https://marshmma.com/careers.

Marsh McLennan Agency

Job Summary

We’re seeking a smart, highly motivated self-starter to join the team as a Marketing & Social Content Manager.

The purpose of this role is to shape and deliver the Social and Content Strategy, managing social media channels, website, and content streams, reporting to the Director of MarComm & Marketing Technology.

As the company’s storyteller, you’ll be responsible for driving brand awareness by developing captivating content, the execution and ongoing measurement of Cove’s social media and content strategy. This role will bring a strategic focus to the content and marketing tactics needed to create awareness and deepen engagement with our guests, residents, and others. The ideal candidate possesses exceptional writing skills and can translate concepts into content that resonates with our audiences.

Duties and Responsibilities

• Develop compelling narratives that communicate unique brand value and work with marketing team members and agencies to create engaging content for digital campaigns, brochures, website, blog posts, emails, social and more.
• Create and maintain content calendars, manage social, blog and email marketing content to increase response rates, create campaigns, define strategy, analyze results, perform A/B tests.
• Be a champion of the brand, ensuring accurate, consistent, and effective communication.
• Coordinate with regional vice presidents, managers, and sales team to optimize messaging for email campaigns, brochures, and other promotional materials and campaigns.
• Provide insights on market trends, customer needs, and competitive positioning.
• Become an expert on our business and guest/resident experience and keep up to date on competitive and industry trends.
• Work with the marketing leadership and team, and agencies as directed, on content for graphic design, web development, and social on plans to create and distribute content.
• Keep abreast of and provide insights on market trends, client needs, and competitive positioning.
• Implementing SEO best practices to ensure all content ranks well and demonstrates an understanding of its target audience.
• Developing a comprehensive content strategy across multiple platforms, including the company website and social media channels.
• Reviewing analytics and search performance reports to assess the success of content marketing initiatives.
• Assisting with outreach and amplification initiatives to improve the website’s search engine ranking scores.
• Performing regular content audits to ensure content is accurate, optimized, updated, and relevant to the target audience.
• Creating and maintaining a streamlined content calendar that keeps the whole team on track.
• Brainstorming new content ideas alongside the larger creative and marketing team.
• Proofreading and editing submissions according to brand guidelines.

Required Skills and Qualifications

• A bachelor’s degree in Marketing, Journalism, English, or similar field
• At least 3 years’ experience working as a content manager or related position.
• Proven managerial skills and experience.
• Exceptional writing and editing skills (particularly technical writing expertise)
• Excellent organizational skills
• Experience in real estate marketing
• A knack for creativity
• Experience using popular marketing and content management systems and analytics tools (Falcon, Marketo, Ahrefs, WordPress, and Google Search Console are a few examples)
• A strong grasp of UX and SEO best practices
• Some knowledge of web design, including HTML and CSS
• Basic graphic design skills

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for team members who:

• Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.
• Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is a well capitalized real estate investment and operating company. We own manufactured housing communities and RV resorts in Canada, the US and the UK. The founders of the company have a track record of building and managing dynamic, fast-growing companies with upward mobility and remuneration for team members who propel results.

• Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment.

Cove Communities

Responsibilities:

• Develop the Customer Service team to meet or exceed defined service level targets.
• Manage staffing availability, performance development, and development of team members. This includes defining and managing training plans for new hires.
• Be the Voice of Customers and drive opportunities to improve quality of services.
• Ensure SOP adherence and ownership of Customer Service audit including closure of findings.
• Responsible for cost and team performance.
• Leverage customer service functional tools and use data to support decision-making.

Requirements:

• Bachelor’s degree in Business Administration, Logistics, Supply Chain or other related subject.
• Minimum 5 years of people management experience within a Customer Service function
• Familiar with SAP/ERP order to cash function
• Able to travel approximately 15% domestically
• Experience in leadership, change management, and conflict management

for immediate consideration, please email resume to: alexandra.varela@randstadusa.com

Randstad USA

A rapidly scaling renewable energy start-up is seeking a FULLY REMOTE Marketing Program Manager to join their team! This position will play a key role in driving the success of marketing initiatives by overseeing and managing various marketing programs, campaigns, media channels, and analytics.

Location: Fully Remote

Job Type: 6-month contract to hire

You will receive:

• Hourly or salaried + PTO (based upon need) compensation, paid weekly.
• Full benefits, including Health, Vision, Dental, 401K, 401k Match, etc.

Responsibilities:

Program Management:

• Develop and manage marketing programs, campaigns, and initiatives to drive brand awareness, lead generation, and customer acquisition.
• Collaborate with cross-functional teams, including creative, content, digital marketing, and sales, to align program objectives, strategies, and execution plans.
• Establish program timelines, milestones, and deliverables, ensuring on-time and successful program implementation.

Campaign Development and Execution:

• Develop comprehensive marketing campaigns across various channels, including digital, social media, email, events, and traditional media, to drive brand positioning and achieve marketing objectives.
• Work closely with the creative team to develop compelling campaign messaging, visuals, and content that resonate with the target audience.
• Oversee campaign execution, monitor performance, and make data-driven adjustments to optimize campaign effectiveness.

Media Planning and Management:

• Conduct market research and analysis to identify target audience segments and select appropriate media channels for effective campaign distribution.
• Manage media planning, budget allocation, and negotiation with media partners to maximize reach, frequency, and ROI.
• Monitor media performance, analyze campaign metrics, and provide insights and recommendations for future media strategies.

Analytics and Reporting:

• Develop and implement analytics frameworks and measurement plans to track and report on key marketing metrics, such as campaign performance, website traffic, lead generation, and conversion rates.
• Analyze data, generate reports, and present actionable insights to stakeholders to optimize marketing programs and improve overall marketing effectiveness.
• Utilize marketing automation tools, CRM systems, and other analytics platforms to gather data and provide data-driven recommendations for program optimization.

Stakeholder Management:

• Collaborate with internal stakeholders, including product managers, sales teams, and executives, to understand business goals, gather requirements, and align marketing programs with overall business objectives.
• Build and maintain relationships with external partners, agencies, and vendors to ensure seamless execution of marketing programs.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field. Master’s degree is a plus.
• 6+ years of experience in marketing program management, campaign development, and execution in a B2B or B2C environment.
• Strong understanding of marketing principles, methodologies, and best practices.
• Proficient in using marketing analytics tools and platforms to track and measure campaign performance and provide actionable insights.
• Excellent project management skills with the ability to manage multiple programs, prioritize tasks, and meet deadlines.
• Strong analytical and problem-solving skills with the ability to leverage data to make informed decisions.

Eliassen Group

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

• Maintain an accurate record of work in progress across internal creative and agency teams.
• Proven success as a Digital Asset Manager or similar in a creative production environment
• Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
• Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
• Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
• Input creative Jira tickets and manage the requests against sprint process.
• Provide daily, full-traffic management of internal creative teams.
• Provide daily workflow for Global agency approvals.
• Be the conduit for communication across teams to ensure efficient workflow.
• Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
• Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
• Escalate roadblocks to management as necessary.
• Ensure that all pieces of the request are delivered within the expected timeframe.
• Keep tickets updated to include the most accurate information.
• Ensure creative outputs are aligned to briefs.
• Ensure final deliverables are archived within a database.

Requirements:

• 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
• Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
• Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
• Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
• Familiarity with managing large scale projects using JIRA and Confluence
• Experience working with technical teams.
• Able to prioritize varying demands and multitask as needed.
• Excellent organizational skills with very high attention to detail
• Exceptional interpersonal and communication skills
• Self-motivated. Able to work independently with minimal supervision.
• Experience working in a fast-paced, deadline-driven organization.
• Highly tech literate, should be able to master software and tools quickly.
• Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

• Maintain an accurate record of work in progress across internal creative and agency teams.
• Proven success as a Digital Asset Manager or similar in a creative production environment
• Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
• Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
• Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
• Input creative Jira tickets and manage the requests against sprint process.
• Provide daily, full-traffic management of internal creative teams.
• Provide daily workflow for Global agency approvals.
• Be the conduit for communication across teams to ensure efficient workflow.
• Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
• Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
• Escalate roadblocks to management as necessary.
• Ensure that all pieces of the request are delivered within the expected timeframe.
• Keep tickets updated to include the most accurate information.
• Ensure creative outputs are aligned to briefs.
• Ensure final deliverables are archived within a database.

Requirements:

• 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
• Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
• Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
• Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
• Familiarity with managing large scale projects using JIRA and Confluence
• Experience working with technical teams.
• Able to prioritize varying demands and multitask as needed.
• Excellent organizational skills with very high attention to detail
• Exceptional interpersonal and communication skills
• Self-motivated. Able to work independently with minimal supervision.
• Experience working in a fast-paced, deadline-driven organization.
• Highly tech literate, should be able to master software and tools quickly.
• Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
• Improve efficiency of accounts and optimize existing processes.
• Bring new ideas to the table about how we can better serve our clients.
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
• Establish a trusted and strategic advisor relationship to help drive continued value of our services.
• Maintain existing customer success metrics and data as directed.
• Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
• Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

• Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
• Includes approximately 60-70% travel based on client needs.
• 5+ years of sales and account management experience.
• Strong knowledge and understanding of the sales planning process.
• Ability to interface with all required levels at a customer (entry level to senior executive)
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Strong negotiation skills with proven closing ability.
• High energy and genuine passion for “selling”.
• Ability to function independently with little or no supervision as well as function in a team environment.
• Experience working in the transportation industry is preferable.
• College or university degree in a marketing or business-related field is an asset.

Benefits

• Competitive Salary
• Career Growth

Charger Logistics Inc.

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
• Improve efficiency of accounts and optimize existing processes.
• Bring new ideas to the table about how we can better serve our clients.
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
• Establish a trusted and strategic advisor relationship to help drive continued value of our services.
• Maintain existing customer success metrics and data as directed.
• Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
• Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

• Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
• Includes approximately 60-70% travel based on client needs.
• 3+ years of sales and account management experience.
• Strong knowledge and understanding of the sales planning process.
• Ability to interface with all required levels at a customer (entry level to senior executive)
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Strong negotiation skills with proven closing ability.
• High energy and genuine passion for “selling”.
• Ability to function independently with little or no supervision as well as function in a team environment.
• Experience working in the transportation industry is preferable.
• College or university degree in a marketing or business-related field is an asset.

Benefits

• Competitive Salary
• Career Growth

Charger Logistics Inc.

Title: Division Communications Manager

Location: Phoenix, AZ (Hybrid)

Job Number: NTL #2223-103

Type: Full-Time

Department: Marketing and Communications

The American Lung Association has an excellent opportunity for a Division Manager, Communications – Western. Working as a member of the Marketing and Communications department, you will join an outstanding group of professionals dedicated to our mission: to save lives by improving lung health and preventing lung disease through research, education, and advocacy.

The Division Manager of Communications will collaborate with the Division Senior Director of Communications to manage and execute the day-to-day communications functions for media relations and communications plans throughout the year. Develops content and manages creation for the promotion of events, programs and advocacy campaigns and other communications projects (e.g., media materials, public relations materials, other resources to support local markets). Assists the Division Senior Director of Communications with development and management of other creative projects as needed.

Responsibilities:

• Build and develop media relations partnerships, actively looking for new ways to further promote the American Lung Association through earned media opportunities.
• Work with Division Senior Director of Communications on specific ad hoc and ongoing marketing assignments.
• Participate in staff meetings.
• Responsible for writing and developing a variety of communication materials, including news releases, marketing materials and newsletter content.
• In coordination with the Division Senior Director of Communications, work with markets and offices on the development and execution of communications plans and materials to promote special events, mission-related programs and advocacy awareness activities.
• Build and manage media plans, media lists and media monitoring reports.
• Work with local staff on writing and submitting local newsletter content.
• Stay up to date on communication trends and media strategies.
• In coordination with the Division Senior Director of Communications, work to ensure association communication activities build the American Lung Association brand, and seek opportunities to put brand top-of-mind for our key audiences across platforms.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree in marketing or related required
• Three to five years of highly relevant experience in media relations and communications
• Health and non-for-profit experience a plus.
• Proficient in Microsoft Office Suite, with PowerPoint and Excel skills.
• Strong written and verbal communication skills.
• Strong copywriting and editing skills, including writing concisely and persuasively for diverse audiences, in various mediums/channels, adhering to brand guidelines/tone and voice, proofreading and self-editing, editing and consolidating feedback from multiple stakeholders
• Strong work ethic and ability to multi-task in a fast-paced work environment.
• Self-motived, highly organized and detail oriented.
• Excellent interpersonal and relationship building skills.
• Ability to work individually or on a team with limited direct supervision. Strong, analytical and problem- solving skills with a common sense and practical solutions orientation.
• Keen understanding of current marketing trends.
• Ability to travel 15% of the time for meetings and conferences, as well as the flexibility to work irregular hours, including evenings and weekends with some overnights required.
• Consistent with its mission, the American Lung Association maintains a smoke-free workplace; all employees must abstain from tobacco use in any form, including vaping.

Note: Exact compensation may vary based on skills, experience, and location. The target hiring range for this position is between $57,000 and $64,000 per annum.

The Lung Association provides staff a generous paid leave package including Paid Parental Leave for eligible employees. Additionally, we offer medical, dental, vision, and retirement benefits as well as a telecommuting option for staff.

The American Lung Association is dedicated to a diverse workforce.

Equal Opportunity Employer M/F/D/V

American Lung Association