Clubhouse Manager

Sandusky Yacht Club – Sandusky, OH

Job Title

Clubhouse Manager

Brief Job Description

Sandusky Yacht Club is a private club situated on Sandusky Bay, minutes from Lake Erie. SYC boast a 190-slip marina, multiple food service outlets, pool, children’s program, 300 seat ballroom, and full social calendar. Sandusky Yacht Club is open year around, 7 days per week in season and 5 days a week in the off season.

The Clubhouse Manager oversees all food and beverage services within the Club, including the daily operation of a la cart dining, lounge and dining room, and all banquet Services. Responsibilities include overall oversight of the FOH operation which includes hiring, scheduling, training, employee development, budgeting, and bar operations. 

The Clubhouse Manager is an advocate and ambassador of excellent member service. They have a strong, highly respectful, and visible presence within the membership, is an excellent communicator, and possesses a strong work ethic.  Candidate must be able to communicate these expectations to their staff in a constructive and positive manner while carrying out high level member services.

Candidate Qualifications

 

Service Leadership 

• An active recruiter of staff who enjoys developing and building a strong service team and leading them to membership satisfaction outcomes.
• Oversees team of 3-4 FOH Managers, Head Bartenders, and service staff of 20-30 Seasonally.
• Oversight of standards of appearance, hospitality, service, and cleanliness of the clubhouse facilities.
• Responsible for interviewing, hiring, and training of all FOH staff.
• Teaching and training all FOH personnel and working with the staff directly responsible for daily operations.
• Conduct and oversee training programs for food service personnel on various issues including service techniques, knowledge of menu items, specials, sanitation, and conflict resolution.
• Ensure operational adherence to, and compliance with, all health, safety, liquor consumption, and all other food and beverage regulations. 
• Be a positive and enthusiastic motivator for all food and beverage personnel.
• Work with Executive Chef in making sure FOH staff is knowledgeable on all menu items and specials.
• Responsible for the physical building including dining room, lounge, social lounge, kitchen, all outdoor dining areas and ensure overall appearance is ‘member ready’ in both appearance and service.
• Help plan and promote member and outside events in coordination with club calendar and event policies.
• Complete all objectives and projects in a timely basis as assigned by the General Manager.
• Complete annual performance reviews for all FOH staff. 
• A focused and consistent evaluator of personnel, ensuring that standards of conduct and delivery are met
• Demonstrates consistency when upholding Club policies and standards including documenting tardiness, absenteeism, uniforms, and any staff issues. 
• Responsible for Clubhouse cleanliness and oversees a janitorial staff of 2-3.

Financial Management 

 

• Operate the F&B Department within established financial guidelines set forth by the General Manager in accordance Board of Trustees.
• Work and assist with club management in creating annual food and beverage budget, forecasting, cost controls and monthly reporting as needed.
• Monitors payroll and operational expenses.
• Approves schedules for all front of house employees in coordination with operational budget.
• Responsible for the proper accounting and reconciliation of the point-of-sales and member and event revenues and expenses.
• Evaluate/uphold FOH department policies and procedures (purchasing, receiving, inventory control, cash control, etc.). Monitor compliance as needed.
• Responsible for the management of all beverage inventories as well as cost of goods in each department.
• Cultivate relationships with all beverage industry vendors and distributors as assigned.
• Maintain a dynamic beverage program including beverage menus, inventories, events, and promotion of each.

Educational Requirements

A degree in Hospitality Management is preferable plus 3-5 year minimum of Food & Beverage management experience at a club or industry equivalent is preferred.

Salary is open and commensurate with qualifications and experience.

Date Position Available

11/1/2023

Other Benefits

Health

Life

PTO

401K plan and company match

Free meals

Paid Holidays (Thanksgiving, Christmas, New Year’s Day)

Sandusky Yacht Club