Studio Manager

ABOUT HOT BONES

HOT BONES is an infrared movement studio and bone broth bar hybrid concept born in Detroit. 

The reason we are part boutique fitness and part health-food is simple. We are here to celebrate the foundational principles of wellness: health & wellbeing. In recent years, the wellness economy has fabricated unattainable ideals of perfectionism. Promises of self-improvement, extreme dietary restrictions, and fads from self-proclaimed influencers have made the path to a healthy and well-rounded lifestyle feel unrealistic, alienating, and exclusive. We’re here to simplify wellness and shine light on the movement practices and ancient health wisdoms of bone broth that have been passed down for generations to create an environment that ignites health and wellbeing from within. 

The studio offers yoga and Pilates classes in a cozy 75-95°F heated room. An advanced infrared heating system achieves evenly distributed warmth to mimic the healing rays of the sun and energize the body from within. Mats, equipment, and towels are provided at no cost for each guest to achieve an elevated experience — a premium no other studio in Detroit currently provides. 

A bone broth bar, located in the lobby, offers signature beef, chicken, and veggie bone broth drinks — a culinary concept that has gained immense popularity in major cities around the country. 

Together, the classes and bone broth position HOT BONES a wellness destination for health- and fitness- minded audiences. We’re dedicated to partnering and collaborating with Detroit-based brands, experts, and thought leaders, and host workshops, training, and interesting programming throughout the year. 

ABOUT THE ROLE

We are looking for an entrepreneurial-minded individual to become a part of the founding team and help manage the operations at HOT BONES. Being a core member of a small business means you’ll be wearing multiple hats, get a front-row-seat on how to run and manage a business, work hand-in-hand with the leadership team, and have endless opportunities to turn your creative ideas into reality. 

Our studio manager will be the day-to-day face of the business. You’ll be the first to welcome guests to the space, answer email and phone inquiries, forge partnership opportunities with surrounding businesses and wellness practitioners, oversee special events, and ensure that the full customer experience is luxurious, elevated and seamless. 

Together, we will build a culture that is:

• Hardworking — get it done, but have fun doing it. 
• Entrepreneurial — feel empowered to change how things are done.
• Creative — transform ideas and passions into reality. 
• Transparent — over communicate truths.
• Proactive — mitigate issues before they arise. 
• Professional — set a new standard.
• Thoughtful — fiercely champion others with kindness and respect. 

STUDIO MANAGER OVERVIEW 

• Manage and oversee daily operations at HOT BONES with integrity, confidence, and responsibility
• Foster the HOT BONES community and culture at the studio and beyond
• Build and foster relationships with the studio, instructors, and community 
• Proactively identify and address conflicts within HOT BONES under pressure
• Be open minded and excited about change and growth 
• Provide exceptional hospitality and professional service for all guests 
• Become an expert for all company-wide operational procedures and policies 
• Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
• Develop checklists and operational schedules to ensure that all aspects of the space are maintained
• Be future oriented with a strong ability to plan for projects
• Work alongside leadership team to identify business opportunities for growth
• Must be available to work early mornings and evenings 

RESPONSIBILITIES 

The following responsibilities are not exhaustive to the role, as we are launching a new business and need a proactive team player that will help identify new areas of oversight. 

Classes

• Welcome new guests to HOT BONES
• Learn and become proficient in the Momence platform 
• Work within the Momence platform to check students in, process payments, request substitute teachers, schedule new classes
• Clean studio and equipment between classes
• Ensure studio standards are maintained 
• Ensure that the studio is secure before, during and after class
• Help students with any questions regarding packages
• Have a strong understanding of HOT BONES classes and have the ability to sell that information to potential new students
• Be fully engaged when students are on-site. Refrain from using your personal cell phone while people are in the space
• Capture photo and video social media content of classes throughout the day

Bone Broth 

• Ensure health and safety guidelines and process and adhered to
• Educate customers about the benefits of bone broth
• Warm up bone broth at the beginning of the day
• Facilitate bone broth sales and serve customers 
• End-of-day closing procedures 

Venue Rental 

• Respond to venue inquiries via email 
• Share customized proposals and pricing 
• Oversee walk throughs and coordinate build and break-down with teams
• Oversee on-site event
• Facilitate close out discussion and invoicing 

Special Events 

• Negotiate terms with partners and develop a run-of-show for special events
• Facilitate close out discussion and invoicing 
• Capture photo and video social media content of special events 

COMPENSATION

The Studio Manager is a part-time independent contractor (1099) position paid hourly based on experience.

Additional perks include:

• Free unlimited HOT BONES membership 
• Free HOT BONES bone broth
• Discounted use of private studio for private clients, photoshoots, and personal projects 
• Discounted HOT BONES merchandise
• Opportunity to join HOT BONES led trainings at a discounted price
• Opportunity to bring spouse/significant other to class for free 2 x p/month

START DATE

We are looking for a candidate who can begin to onboard, develop processes, and support the launch of HOT BONES as needed with an anticipated hard launch date and regular shift hours starting in November 2023. 

APPLICATON

Please send your resume and a cover stating why you’d be a good fit for HOT BONES to [email protected]

HOT BONES