JOB DESCRIPTION
Summary/Objective
The Product Manager is a critical role responsible for guiding the product’s roadmap, leading the software launch, and driving the go-to-market strategy. This role requires strong leadership, technical understanding, and product management skills that align with the company’s strategy. The Product Manager will work closely with cross-functional teams to ensure successful delivery and execution of key strategic initiatives.
Responsibilities
Strategic Planning:
- Translate product strategy into detailed requirements, product specifications, and manage the product roadmap.
- Manage product launch projects and creates alignment across all functions to understand the product strategy and develop messaging frameworks that support value drivers and customer stories.
- Conduct competitive analysis to identify opportunities and threats and align product strategies accordingly.
- Define and monitor key performance indicators to evaluate the success of the product, adjusting as necessary.
Leadership:
- Collaborate with other project managers, engineers, and business leaders to synthesize complex product requirements.
- Serve as product SME for the target market and maintain market buyer and user personas.
- Lead the Software Development team, help keep timelines, and industry best practices in Project Management.
- Full hands-on ownership of the product’s roadmap.
- Act as a liaison between various stakeholders, ensuring alignment and clear communication of product goals and objectives.
Customer Engagement:
- Work with customers, partners, and professional services teams to obtain feedback and product feature recommendations.
- Assist the Commercialization team with go-to-market collateral related to our products to drive top-of-funnel engagement and accelerate the buyer’s journey.
- Conduct product demonstrations for key clients and stakeholders to showcase features and benefits.
Technical knowledge:
- Develop a strong technical understanding of the product by working closely with the team and customers.
- Research and curate insights internally and externally to inform strategy, product sets, capabilities, offers and pricing, and competitive positioning.
- Oversee the creation and maintenance of technical documentation, ensuring that it meets industry standards.
Execution:
- Identify potential risks in product development and create strategies to mitigate them.
- Drive cross-functional teams to execute the product development plan, ensuring quick time-to-market and high product quality.
- Work with QA teams to ensure that the product meets quality standards and customer expectations.
- Communicate product roadmaps both internally and to clients.
Innovation:
- Identify, evaluate, and integrate new features and enhancements to drive business value.
- Keep abreast of market trends, maintain knowledge of the aesthetic industry and competitive landscape to help inform the product roadmap.
- Explore emerging technologies that could be leveraged to enhance the product’s capabilities.
- Ensure adherence to company policies, methodologies, and best practices, including compliance with SOC II requirements.
Communication:
- Regularly report to senior management on product status, milestones, and challenges.
- Maintain consistent communication with customers, partners, and internal stakeholders.
- Partner with Product Leadership and Finance on budget and planning expenses.
- Represent the company at industry events, conferences, and webinars, speaking about the product and its place in the market.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Occasionally will be required to travel.
Competencies
- Knowledge of Database Architecture, Data Modeling, API/ETL, SQL, Python
- Project Management Skills (Agile Methodology or similar)
- Experience with SOC II Compliance
- Application Security (SaaS Security)
Desired Qualifications:
- Bilingual: English – Spanish speaker.
- Proven experience working in B2B SaaS industry.
- Project Management Expertise.
- Experience with business case development for product.
- Experience with product launch, strategy and execution.
- Experience with software product roadmaps.
- Experience in liaising with Marketing for product positioning, Voice of the Customer (VOC).
Required Education and Experience
- B.S. in Computer Science, Mathematics, Computer Engineering or equivalent; MBA preferred.
- 5+ years of technical product management experience
- Proven experience delivering B2B SaaS platforms.
- Experience with SOC II Compliance
- Familiarity with current technologies and products used in the industry.
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