Job Description: Director, Product Management
About ChargeItSpot | ARC
ARC™ is a division of ChargeItSpot, working to build an unrivaled ecosystem of enterprise solutions that solve real-world problems in mobile device security, charging, and management. ARC is a device management solution that stores, secures, tracks and charges company-owned handheld devices that employees use to do their jobs. With ARC, companies reduce device shrink, recover lost productivity, and eliminate wasted payroll consumed by managers and associates.
At ChargeItSpot/ARC, we surround ourselves with independent thinkers who are detail oriented and customer obsessed. Our clients have routinely called us “the most talented team they’ve ever worked with.” We value determination, resourcefulness, imagination, and follow through; we want people who are ready to get things done.
Check out our core values to learn more!
Role Responsibilities
- Lead and mentor a growing team of product managers and UX designers
- Implement and maintain agile processes to support efficient day-to-day functioning of Product initiatives, ensuring projects are broken down into manageable chunks, timelines are defined and commitments are met
- Collaborate with SVP and VP of Product to define and prioritize our roadmap
- Own feature development from end-to-end, gathering specific requirements from user research and internal teams, prototyping and designing features, preparing detailed product specs, collaborating with the development team, and supporting the product through to launch
- Deploy a strong understanding of UX and design principles to shape all aspects of our product
- Develop processes to communicate roadmap and backlog across departments
- Develop a deep and nuanced understanding of our product, business, customers, competitors and market trends
Qualifications
- Bachelor’s Degree required. MBA or equivalent preferred.
- 7 – 10 years of prior experience in product management, including proficiency with agile and other state-of-the-art PM methodologies and processes
- Demonstrated success in product leadership, team management, and cross-functional collaboration
- Excellent written, verbal and presentation skills. You are an attentive listener and compelling explainer with the ability to focus on a problem, ask the right questions, and gain expertise quickly
- Strong user experience instinct: you have delivered products that leverage UX principles
- Demonstrated experience with Product Management tools such as Jira, Confluence, Trello, UsabilityHub, Productboard, etc.
- Demonstrated experience working directly with customers to understand needs and translating them into clear software requirements
- Experience working at the intersection of hardware and software is a big plus
- Experience working at a startup is a plus
Location
We are headquartered in Philadelphia, PA, and have an office-optional work environment. However, due to the hardware-software aspect of our product, we have a strong preference for candidates who are able to spend some time in the office each week to interact with the product. For non-office days, we expect employees to work East Coast business hours. Remote candidates may be considered. You must be authorized to work in the United States.
Benefits
- Health, dental and vision insurance
- Health care FSA
- 401k plan with matching company contributions
- Paid time off
- Hybrid or remote work environment
Check us out at www.chargeitspot.com and www.arc-kiosk.com
If you have the unique combination of skills and qualities we are looking for, please submit your resume and a cover letter expressing your motivation to apply to this position to [email protected].
ChargeItSpot is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.
ARC | ChargeItSpot
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