Los Angeles Dance Casting Calls & Acting Auditions

We are seeking an innovative and strategic Marketing Campaign Manager to drive brand recognition, cultivate high-quality leads, and spearhead targeted marketing and sales initiatives of diverse complexity. In this role, you will play a pivotal part in advancing our client’s wealth business by fortifying existing client relationships while also attracting potential prospects.

REQUIREMENTS

• ONSITE in St. Louis, Missouri
• Bachelor’s degree in Marketing, Communications, Business Administration, or an equivalent blend of education and experience.
• A minimum of 5 years of experience in marketing or related fields.
• Profound expertise in marketing and communications, encompassing the ability to craft compelling marketing copy for campaigns and promotional materials.
• Proficiency in sales strategy support, with a comprehensive grasp of the sales process.
• Competency in content management systems and customer relationship management workflows to seamlessly execute campaigns and funnel leads to sales.
• Capacity to blend strategic campaign planning with efficient delivery and execution.

DESIRED SKILLS

• 5+ years of experience in wealth management and/or investment management sectors.

Content Development & Management

• Google Docs
• Microsoft Word

Design & Production

• Microsoft PowerPoint

Marketing, Advertising & Account Services

• Microsoft Excel

Creatives On Call

Company Overview:

BondiBoost offers a range of haircare products dedicated to the biology of healthier, stronger, and thicker hair. Each BondiBoost formula contains carefully selected essential oils and organic antioxidants that stay true to the original formulas developed on the shores of the iconic Bondi Beach.

https://bondiboost.com/

Job Summary:

Multi-brand beauty company seeking a highly analytical, driven and creative Senior Brand Manager. This is a key role within the organization and the individual will be responsible for planning and executing brand go-to-market strategy for all new and existing innovations from initial planning through to successful retail launches. An excellent opportunity to gain strong exposure in propelling the growth of a high potential brand. This position primarily focuses on owning the development and implementation of commercial marketing strategies with cross functional and external partners to drive brand growth.

Essential Job Duties & Responsibilities:

· Plan, deliver, and execute go to market strategy for all innovation alongside marketing team for consumer and professional channels.

· Help in conducting regular business analysis by synthesizing consumer and market insights to help inform brand strategy and portfolio management.

· Actively manage and execute day to day marketing activities to drive brand awareness and key initiatives, plans and programs to implement all elements of the marketing mix including track results against key KPIs and report learnings.

· Own the PR agency relationship to ensure that editorial, affiliate, gifting and event support ladders into overall global brand strategy.

· Drive key launches with cross functional partners to support key sales needs through concepting, creating campaign briefs and positioning, conducting competitive research, and own marketing copy and all collateral.

· Own internal support of the marketing mix with launch toolkits and sales and training presentations

· Assist with internal creative briefs, monthly reporting, yearly budgeting and marketing strategy presentations and external retail presentations as needed.

· Help to develop creative briefs for creative and social team, participate in brand castings, photo and video shoots and help to provide brand feedback.

· Attend external retailer presentations and meetings where necessary to help sell in innovation and talk through marketing plans to bring the brand to life.

· Own tracking of invoices for brand budget, ensure programs are within established budget plan and keeping track of monthly flow to submit to finance.

· Manage, guide and mentor brand coordinator(s) on the team to help complete projects in a timely manner.

· Conduct competitive analysis regularly, while keeping a constant pulse on the competitive landscape, key competitors, and category trends as it pertains to breakthrough campaigns, communication and initiatives.

Essential Cross-Functional Responsibilities:

· Collaborate with internal cross-functional teams that include but are not limited to – Product Development, Trade, Sales, Finance, Forecasting, Planning, Education, Creative, Social, Content, Ecommerce, Int’l and Research – to ensure that all major marketing initiatives are leveraged through a 360° strategy.

· Work with Sales team to aid in development of retailer specific support, helping to implement tactics by co-executing projects and providing brand input for merchandising, creative, copy, social and content needs, dotcom support and paid media campaigns.

· Aid in all brands creative needs, working with Creative, Education, and Sales teams on development of brand artwork needs, marketing campaigns, video/digital/print content and all other marketing asset requests.

· Manage Sales team requests incl. the execution of campaign toolkits, creating and sharing effective marketing materials and leading training presentations.

· Support dotcom team as needed with brand campaign toolkits providing feedback and guidance for ads, blogs and other lead generation needs as well as oversee website re-platforming needs for all content.

· Lead relationship with social team to review and provide feedback on social calendars, ensuring content is on brand and consistent with overall brand marketing calendar themes, activations, and promotions.

· Collaborate with Education & Sales team to provide brand guidance and feedback for all professional needs while creating and updating professional assets as needed for salon, distributors, trade show etc.

Required Skills/Qualifications:

· Demonstrated ability to own brand strategy and day to day management of the brand.

· Strong interest in the beauty, fashion and retailer categories

· Creative thinker who can bring new ideas and help propel the growth of the brands.

· Strong analytical skills with the ability to balance short term versus long term strategies.

· Excellent interpersonal and communication skills, with the ability to effectively interact, communicate, influence and negotiate.

· Ability to effectively manage expectations across competing internal/external needs and find creative solutions to problems.

· High level of communication with and understanding of cross functional business needs

· Demonstrated entrepreneurial spirit and motivation to work in a fast-paced environment with pivoting priorities and plans.

· Highly organized, detail-oriented, flexible, and agile

· Ability to project manage and multi-task to meet various deadlines.

Education / Experience Requirements:

· Four-year college degree (in related field preferred)

· 4-5+ years’ experience in marketing role required

· Previous beauty category, CPG brand marketing experience is a plus.

· Must have demonstrated budget management experience.

· Previous experience managing creative and social campaigns highly preferred.

· Experience working on a premium brand and or professional product a plus.

· An understanding of data reporting (Spate, PowerBI etc.) and sales data analysis is a plus.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· Employee is regularly required to talk or hear

· Employee frequently is required to stand, walk, use hands and arms to reach for items and / or materials

· Employee is occasionally required to lift office products and supplies, up to 20 pounds.

Travel and Hours:

· This is a full-time salaried position

· Travel up to 25% of the time

· Legally able to work in the United States

Compensation:

· Competitive Base Salary

· Annual Performance Bonus

· Company Benefits Plan

EEO Statement:

It is Company to provide equal opportunity in employment, development and advancement for all qualified persons without regard to age (40 and over), ancestry, sex/gender (including gender identity, gender expression, pregnancy, childbirth and related medical conditions), color, marital status, registered domestic partner status, medical condition, genetic characteristics/information, national origin, physical or mental disability, race, religion (including religious dress and grooming practices), sexual orientation, military and veteran status, or any other classification protected by applicable law.

BondiBoost

The International Franchise Association (IFA) seeks a professional with strategic communications, digital marketing, and email development experience. This person will join a fast-paced, growing marketing team with responsibility for digital content delivery through email, website, and social channels.

Reporting to the VP of Operations and Growth, the Digital Marketing Coordinator will work across teams to support organization growth, revenue generation and advocacy priorities primarily through maximizing the use of digital marketing tools.

Ideal candidates will exhibit a keen understanding of Constant Contact, Buffer, Monday.com, or similar email marketing technology or social networking tools. They will possess a natural attention to detail, intellectual curiosity to understand question data and reports in order to help make better informed decisions and adapt tactics to achieve the organizational goals.

Key Responsibilities:

• Execute and report on the IFA email marketing strategy
• Execute and report on the IFA social media marketing strategy
• Develop and suggest new innovations in social media and email marketing
• Collaborate with cross-functional teams, including marketing, sales, events and Government Relations, to ensure effective use of marketing technology tools.
• Perform data analysis and provide insights to optimize marketing strategies and improve ROI.
• Develop key metrics, and maintain tracking and regular reporting frameworks to measure performance KPIs.
• Stay updated on industry trends and emerging technologies, recommending innovative solutions to enhance marketing efforts.
• Stay informed about data privacy regulations and ensure compliance in data collection and usage.

Ideal Experience:

• Two years’ experience in marketing technology
• Bachelor’s degree in marketing, computer science, or a related field.
• Proven experience in marketing technology implementation and management.
• Knowledge of email and social marketing tools.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work in a fast-paced, deadline-driven environment.

To apply, send resume and cover letter including salary requirements to [email protected].

The International Franchise Association is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, genetic information, veteran status, marital status, sexual orientation, gender identity, disability status, or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, promotion, compensation, benefits, and termination. IFA is firmly committed to achieving an inclusive, diverse workforce that values every individual. We firmly believe that hiring individuals with varying perspectives and backgrounds contributes to our success as an organization, and we strive to create an environment that fosters inclusiveness.  

About the International Franchise Association: 

Celebrating over 60 years of excellence, education, and advocacy, the International Franchise Association (IFA) is the world’s oldest and largest organization representing franchising worldwide. IFA works through its government relations and public policy, media relations, and educational programs to protect, enhance and promote franchising and the approximately 790,492 franchise establishments that support nearly 8.4 million direct jobs, $825.4 billion of economic output for the U.S. economy, and almost 3 percent of the Gross Domestic Product (GDP). IFA members include franchise companies in over 300 different business format categories, individual franchisees, and companies that support the industry in marketing, law, technology, and business development. 

International Franchise Association

Are you interested in high-quality, natural, and tasty nutrition? We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10,000 dedicated employees in more than 70 countries share one common goal – to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Role

The Market Segment Manager – Alcoholic Beverages is responsible for both internal and external facing initiatives supporting the growing North America business. This role supports the execution of the overall strategy to drive profitable growth across the foodservice channel.

Key Responsibilities

• Executes day-to-day marketing activities that move business forward:
• Creation and execution of selling tools for focus accounts, to support sales initiatives and customer presentations
• Develop relationships with focus accounts to understand their operations, plans and objectives, to capitalize on future business opportunities by delivering value
• Understand regional market trends and customers’ needs to identify new market opportunities.
• Track and translate data and trend reports into customer-relevant opportunities that align to Doehler’s custom development and manufacturing capabilities
• Key Industry news communications – prepare and monitor marketing briefings for relevant growth opportunities incl. major commercial and market relevant elements (chain growth/declines, trend reports, shorts/recalls, etc.)
• Collaborate in strategic account planning process
• Collaborate with the cross-functional team to ensure rapid and effective stage gate development of market segment initiatives / customer project development requests to help build a strong pipeline of opportunities to support Gross Sales growth
• Coordinate and set up customer tradeshow or convention events – aligning with sales and on products to include; take the lead on menu/booth design, coordinate shipment of booth materials & product samples
• Manage and maintain product portfolio in internal system to enable global leveraging of beverage solutions

Your Profile

• Graduate in Business Administration/ Marketing
• 5+ years of professional experience in marketing and/or category management
• Extensive knowledge of Microsoft Office Suite
• Excellent verbal and written skills
• Food, Beverage category management or marketing experience, Alcohol experience preferred

Location

The incumbent for this role must be within a commutable distance to Cartersville, GA.

Equal Opportunities for All

We welcome applicants, who are just as diverse as we are – regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

DöhlerGroup

Are you interested in high-quality, natural, and tasty nutrition? We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10,000 dedicated employees in more than 70 countries share one common goal – to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Role

The Market Segment Manager – Alcoholic Beverages is responsible for both internal and external facing initiatives supporting the growing North America business. This role supports the execution of the overall strategy to drive profitable growth across the foodservice channel.

Key Responsibilities

• Executes day-to-day marketing activities that move business forward:
• Creation and execution of selling tools for focus accounts, to support sales initiatives and customer presentations
• Develop relationships with focus accounts to understand their operations, plans and objectives, to capitalize on future business opportunities by delivering value
• Understand regional market trends and customers’ needs to identify new market opportunities.
• Track and translate data and trend reports into customer-relevant opportunities that align to Doehler’s custom development and manufacturing capabilities
• Key Industry news communications – prepare and monitor marketing briefings for relevant growth opportunities incl. major commercial and market relevant elements (chain growth/declines, trend reports, shorts/recalls, etc.)
• Collaborate in strategic account planning process
• Collaborate with the cross-functional team to ensure rapid and effective stage gate development of market segment initiatives / customer project development requests to help build a strong pipeline of opportunities to support Gross Sales growth
• Coordinate and set up customer tradeshow or convention events – aligning with sales and on products to include; take the lead on menu/booth design, coordinate shipment of booth materials & product samples
• Manage and maintain product portfolio in internal system to enable global leveraging of beverage solutions

Your Profile

• Graduate in Business Administration/ Marketing
• 5+ years of professional experience in marketing and/or category management
• Extensive knowledge of Microsoft Office Suite
• Excellent verbal and written skills
• Food, Beverage category management or marketing experience, Alcohol experience preferred

Location

The incumbent for this role must be within a commutable distance to North Brunswick, NJ.

Equal Opportunities for All

We welcome applicants, who are just as diverse as we are – regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

DöhlerGroup

Product Marketing Manager

As a Product Marketing Manager your job is to drive the adoption of our solutions with new and existing customers. In this role you will help to craft a vision and messaging strategy for the products and solutions we build. You will help drive adoption by having a strong understanding of our customer’s pain points, partnering across product teams, creating compelling narratives and developing effective go-to-market strategies.

Primary Responsibilities:

• Lead cross-functional and collaborative campaigns and launch programs to ensure successful product rollouts with the highest commercial impact. Monitor results and make recommendations for future enhancements.
• Take a value-based approach to creating sales and marketing content that is aligned to various stages of the sales cycle, including: sales decks, case studies, brochures, event collateral, conference presentations, datasheets, web pages, and videos.
• Fundamentally understand the audience, buyer personas and identify specific industry, regional, and partner-based requirements and share those insights with the company.
• Create thought-leadership content in the form of whitepapers, blogs, webinars, event presentations.

To be considered for this role, you’ll need the following:

• Please link to 3 of your favorite pieces/or portfolio in your resume
• 4+ years of product marketing experience focused on procurement, supply chain, risk management or a related field.
• History of a variety of content created that supports the product line (white papers, case studies, web copy, emails, social posts, sales PPTs, internal training, etc.)
• Proven ability to understand and simplify complex, technical topics for non-technical audiences.
• Exceptional ability to build relationships with everyone. Clients, product, analysts, your neighbors, everyone!
• Outstanding deck-building and presentation skills.

About apexanalytix:

apexanalytix is the leading provider of trusted supplier data; supplier portal software; controls, audit and analytics software; and AP recovery audit services. We protect over $5 trillion in spend and prevent or recover over $3 billion in overpayments annually, and our client portals actively support over 3 million suppliers. Our software and audit services are built on our SmartVM® database of over 20 million supplier records with contacts, scored for accuracy and age, based on integration with over 650 external data sources and over 10 million communications with suppliers each year. apexanalytix Archimedes™, an advanced cognitive technology and innovation system, supported by IBM Watson®, is integrated into apexanalytix software and services to harness the power of the future through smarter recoveries, controls, analytics, working capital and supplier data. We serve over 250 Fortune 500/Forbes Global 2000 clients around the world and are fluent in languages covering 98 percent of global trade.

Our Culture:

At apexanalytix, our culture drives everything! We live our culture of performance, respect, candor, and fun—in that order. Performance is measured by delivering value to our clients, generating goodwill, trust, and partnership. Sincere respect for each other, our diverse backgrounds and our well-being are our cornerstones. We value open and honest relationships with each other, our clients, and our communities. And life is too short to not have fun! We look for team players who possess the qualities of being humble, hungry, and smart. We recruit candidates who will strive for accountability in performance and career growth, serving our clients in long-term respectful relationships, and working in a diverse and caring environment.

apexanalytix

Job Title: FIERCE Senior Social Media Manager

Employer: NGLmitu (nglmitu.com)

Classification: Full-Time, Exempt

Reports to: Director of Brands

Location: Hybrid in Los Angeles, CA

Salary Range: 75K – 90K

About the Company:

NGLmitú is the leading media and entertainment company for reaching US Latinos. Our ComScore top-rated digital network reaches over 30 million viewers, ranking in the top 20 of all media companies delivering US Hispanics in digital. Our consumer-facing brands wearemitu, Somos mitú, FIERCE, crema, and Hispanic Kitchen reach 35 million consumers across social and owned and operated channels. We are experts in delivering an audience of Latinos 18-49 across social, mobile and video, including our FAST channel mituTV. We serve the majority segment of Latinos who are English-first and digital-first with culturally relevant content that appeals to the largest cultural audience of today and tomorrow.

About the Role:

We’re looking for a FIERCE Social Media Manager who embodies the FIERCE brand to join our team. This person will lead the charge on further developing the FIERCE brand. They will be looked to as a tastemaker; someone who identifies who to feature, how to incorporate topics across podcasts, video, articles and social posts, and they will be responsible for maintaining a cohesive aesthetic on FIERCE’s social feeds and beyond.

The person in this role will develop a robust social media content strategy. This will include the planning of content calendars to ensure the FIERCE content pillars and key dates are covered across all social media platforms and formats. Data and analytics will play a large part in this role and the social media manager must have a good understanding of how to leverage social insights for content.

The ideal candidate isn’t afraid to use their voice. This person is well-connected with the Latinx community, is hyper-aware of social issues affecting Latinas and women of color and has the creativity and drive to translate these topics into social media formats that will spark open dialogue.

On a day-to-day level, the social media manager will curate social content to feature on FIERCE’s feeds, create thoughtful copy and schedule posts across all social media platforms while maintaining a strong brand voice. The person in this role will also oversee the execution of branded and partnership posts in collaboration with our Branded team.

Primary Responsibilities:

• Responsible for all content that falls under the FIERCE brand
• Strategize social media content calendar ~8 months in advance
• Develop and evolve the FIERCE brand to reflect its growth
• Create and execute highly engaging social posts on FIERCE’s various social platforms that will spark engaging conversations and drive awareness
• Ideate for branded social media campaigns and events
• Have a pulse on social media, pop culture and social trends and execute into creative assets that fit the FIERCE voice and brand
• Lead on-camera conversations
• Community manage social channels, respond to mentions on social feeds
• Maintain relationships with talent, partners and community influencers
• Measure the performance of FIERCE content to track against KPIs
• Provide weekly analytics reports based on results

Experience and Qualifications:

• 5+ years of work experience as a social media manager
• Experience creating content visually appealing and highly engaging content from inception to publishing for Facebook, Instagram, TikTok, Pinterest and Twitter
• Basic video editing skills to create highly engaging videos on but not limited to TikTok and Instagram Reel
• Proficiency using Photoshop
• Proven track record of driving growth on social media platforms
• Strong understanding of analytics and data
• Ability to efficiently multitask in a fast-paced environment and execute flawlessly
• Commands grammar and spelling and has strong organizational skills
• Experience managing direct reports
• Has the sensitivity to create content on different social issues, backgrounds and cultures without being tone deaf
• Has thought-leadership skills and is confident in making decisions

NGLmitú is a GoDigital Media Group company and we operate with the following core values:

1. Personal Improvement & Wellbeing
2. Empowered Thinking
3. Integrity & Fairness
4. Service

Company Benefits:

At NGLmitú, we offer an industry leading benefits package that includes a variety of benefits including unlimited paid time off, ability to work 100% remotely, health insurance, dental insurance, tax deferred retirement plans, and access to experts in preventative care. We also offer fun items such as access to GDMG University which is our internal training program that is hosted by entertainment, music, and other industry leaders and company events/excursions.

Additional Information:

NGLmitú is a GoDigital Media Group company that is committed to creating an inclusive work environment that reflects the diversity of our community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race (or traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age (40 and over), sexual orientation, veteran or military status.

mitú

General Summary

The Associate Brand Manager position offers a range of projects requiring creativity, solid analytical experience and strong interpersonal/communications skills. As a key contributor to Reser’s marketing team, the Associate Brand Manager is responsible for the planning, execution and analysis of various brand, marketing, and business initiatives.

Principal Duties and Responsibilities

1. Assists the Sr. Brand Marketing Manager in developing and executing marketing plans and brand/marketing initiatives across multiple categories.
2. Coordinates with cross-functional teams, including external agencies, on brand and category projects.
3. Researches and analyzes data to monitor product, brand, and promotional performance.
4. Assists in the development of new product ideas and product improvements; aids in the coordination of new product launches.
5. Mines data to generate relevant category performance metrics, identify opportunities and make recommendations to ensure goals are reached consistently.
6. Analyzes 3rd party store scan data, shipment sales, panel data along with industry, consumer, & category trends to provide strategic product, pricing, promotional, placement, and competitive recommendations.
7. Project manages and tracks key consumer and customer projects programs including traditional / digital media, national platforms, consumer programs, promotions, shopper programs, social media efforts, trade tactics, etc.
8. Coordinates, proofs, and assists in managing new item and packaging projects.
9. Collaborates with Sr Communications Manager, Sr Customer Manager, and Sr Trade Manager on consumer communications related to area of responsibility, including media, sponsorships, consumer programs, shopper programs, social media, influencers, trade tactics, etc.
10. Provides support for corporate and industry events.

Job Specifications

1. 3-5 years of in Marketing; consumer packaged goods/retail food industry experience is preferred.
2. Bachelor’s Degree in Marketing or a related field is required; MBA is preferred.
3. Strong analytical experience is required.
4. IRI/Nielsen data experience are required.
5. Strong organizational skills and exceptional attention to detail is required.
6. Project management experience is essential.
7. Excellent written and verbal communication skills.
8. Strong PC skills (including expertise in MS Office).
9. Ability to take initiative, to work well both autonomously and as part of a team.

Working Conditions

1. Office environment
2. Travel up to 15% of the time
3. Occasional lifting of packages in excess of up to 20 lbs is required

Benefits and Culture

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser’s offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career.

Visit our website to learn more about our competitive benefit programs – https://www.resers.com/careers/#benefits

Recipe for Success

Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser’s has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser’s family of brands include Reser’s American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser’s operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.

Reser’s Fine Foods

Company Overview:

HomeServe is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last three years. What does HomeServe do and what makes it so great? Well, we’re glad you asked!

We put people at the heart of everything we do. That’s priority number one for all of us. For the 4.7 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. For our Contractors – more than 2,000 small businesses employing tradespeople working on our behalf throughout North America – it means providing them a steady stream of business and helping them grow. And for the more than 2,500 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none.

No matter your role at HomeServe, you’re part of a growing global team that’s collectively working to make home repairs and improvements easy. From our businesses in the U.S. and Canada, to those in the U.K., Belgium, France, Japan, Portugal and Spain, we have a shared vision is to be the world’s largest, most trusted provider of home repairs and improvements. Our ambition is to do every job, in every home.

Job Description:

The Associate Product Operations Manager will report to the Manager, Product Operations and is responsible for the coordination and execution of all HomeServe’s products. The responsibilities of the position include managing the process for creating, approving, and implementing HomeServe’s Terms and Conditions across the business. This role will work with multiple parts of the business (including but not limited to: Product Management, Legal, Marketing, Finance, Account Management, IT, and Call Center) to ensure our products are set up accurately.

Responsibilities Include:

• Develop Terms & Conditions and manage the process from inception to execution. Ensure all products are set up accurately and in a timely manner.
• Complete data product set-ups in internal systems. Develop and maintain data integrity to ensure consistency and accuracy – The “single source of truth”
• Manage product timelines and provide weekly updates to the business.
• Manage and execute product migrations to support business price increase initiatives and move customers to better products.
• Work closely with Legal and Compliance on Template and State Amendatory updates. Work with impacted internal and external stakeholders to facilitate and manage changes.
• Collaborate with necessary teams across the business to research, fix, and resolve exceptions and ensure accuracy and consistency.
• Assist Manager with any adhoc process improvement initiatives, including the continuous development of Salesforce and Workfront.
• Act as the SME on all HomeServe Terms & Conditions
• Develop and maintain documentation to support the system, processes, and the users
• Support business initiatives and participate as a Marketing Operations representative
• Drive Marketing Operations initiatives such as audits and data validation across the business, training inter-department resources and measuring results

Qualifications:

• Bachelor’s degree required
• 2-4 years of experience in a Product, Operations, or Marketing role
• Proven time management skills in a deadline driven environment
• Ability to work in a fast-paced team environment while maintaining a high degree of accuracy
• Excellent Communication skills
• High Attention to detail
• Ability to work independently with minimal direction while communicating back to management as required
• Ability to assume a leadership role within workgroups as necessary
• Strong attention to detail, process management experience is a plus
• Proficient with Microsoft Office and Adobe

Desired skills:

• Salesforce Experience
• Process Improvement Experience
• Ability to multi-task
• Strong planning & organizational skills
• Collaborative, team player capable of building relationships throughout the organization
• Strong attention to detail to appropriately manage the complexity of the processes involved
• Experience working with individuals at all levels of an organization
• Demonstrated analytical and decision-making skills

In Return we Offer:

• Competitive compensation
• Career development and advancement opportunities
• Casual attire throughout the week
• Friendly, open and team oriented work atmosphere
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match

HomeServe USA is an equal opportunity employer.

HomeServe USA

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
• Improve efficiency of accounts and optimize existing processes.
• Bring new ideas to the table about how we can better serve our clients.
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
• Establish a trusted and strategic advisor relationship to help drive continued value of our services.
• Maintain existing customer success metrics and data as directed.
• Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
• Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

• Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
• Includes approximately 60-70% travel based on client needs.
• 5+ years of sales and account management experience.
• Strong knowledge and understanding of the sales planning process.
• Ability to interface with all required levels at a customer (entry level to senior executive)
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Strong negotiation skills with proven closing ability.
• High energy and genuine passion for “selling”.
• Ability to function independently with little or no supervision as well as function in a team environment.
• Experience working in the transportation industry is preferable.
• College or university degree in a marketing or business-related field is an asset.

Benefits

• Competitive Salary
• Career Growth

Charger Logistics Inc.