Clarity

Account Director – New York

Clarity is a different kind of marketing and communications agency, built to meet the needs of today’s businesses driving change through technology: rebellious startups, ambitious scaleups, visionary corporates, and industry titans.

We are a global agency that creates and delivers truly integrated communications programs for companies. We solve business challenges, seize market opportunities and deliver tangible results.

We’re looking for an Account Director to join our team based in New York. You can’t make it in New York City without understanding hustle, and our local team is no different! Our team has its ears to the ground, with deep industry connections and the expertise to promote client stories. Global, proud and forever fearless – join our team building the agency of tomorrow.

The ideal candidate

Account Directors are true leaders, both for the agency’s clients and our teams.

You have mastered the art of client communication and are adept at building long-lasting relationships and delivering creative, impactful campaigns.

You inspire trust and confidence in others, through your ability to listen and persuade by providing thoughtful, considered counsel.

You’re comfortable with both B2B and B2C communications, and know what it takes to tell a good story. You also have a good understanding of how integrated campaigns work and how to demonstrate success.

As a future agency leader, you have a keen managerial acumen and you’re a role model and mentor for junior staff.

The successful candidate will:

• Act as the main senior counsel to some of our largest and most exciting clients, oversee high-level strategy, ensuring alignment and delivery against communication and commercial goals
• Be able to think and plan ahead, anticipating client needs while proactively recommending strategic, creative solutions
• Perform as a fearless, inclusive and positive leader for account teams, inspiring junior colleagues, mentoring and leading by example
• Exhibit a global mindset: build connections and work with colleagues throughout the agency, our partner network and beyond, to ensure seamless client service, effective team collaboration, and successful delivery of internal campaigns and initiatives
• Be responsible for resourcing: ensure account teams are correctly staffed, recommending changes where this will improve the client experience, teamwork and the success of the program
• Have a proven track record of leading and executing integrated campaigns
• Support new business development and proactively seek opportunities to expand the agency’s scope with clients, through the addition of new services and/or geographies, or pursue opportunities with colleagues from across the business
• Keep abreast of developments and innovations in the communications industry, making time to learn about new thinking or techniques that may be applied to our client work
• Work with a wide range of B2C and B2B brands, from household names to startups
• Have the ability to work successfully in a hybrid model – we love meeting up in person and working together twice a week, and also believe in remote work flexibility.

Benefits

We offer a competitive salary and incredible benefits including healthcare, phone allowance, a flexible remote work policy, unlimited paid time off (and we mean it!) paid time off for volunteering, summer Fridays, generous paid family leave policies, and much more.

Clarity is committed to promoting equality of opportunity for all staff and for our clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or clients on the basis of age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Salary range

New York: $95,000 – $120,000

Other information

Unfortunately, due to the high volume of applications, we receive it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. In addition, the length of the recruitment process varies based on the vacancy needs.

How to apply

Send your resume to [email protected]. If you’d like to have an informal, confidential, no-strings conversation about the role before applying, please reach out to us at [email protected]

Clarity

Account Manager

Location: New York, San Francisco or Los Angeles

Working Schedule: Hybrid (2 days per week in the office)

Do you want to be part of a global team working to drive positive change through technology?

Our work combines storytelling with innovation, ingenuity, entrepreneurialism and creativity.

We work with clients to deliver integrated communications programs for companies at every stage of their journey, from rebellious startups, ambitious scaleups, visionary corporations to industry titans.

Clarity provides fearless marketing and communications consultancy to the world’s most progressive companies. We do this by helping to solve their biggest challenges, and supporting their rapidly changing needs, with a strategic creative mindset and constantly expanding best-in-class, full-funnel, specialist services and expertise. We’re a global company with an entrepreneurial mindset, meaning agility, growth and a positive culture are essential to who we are.

We’re growing – and we’re growing fast. Significant growth opportunities have created the need for a stellar Account Manager to join one of our US offices in either New York, San Francisco or Los Angeles. Interested? Read on to find out more information about the role and the fantastic benefits available to take advantage of here at Clarity!

Working as part of our account management team and closely alongside our SEO, paid media, creative and design/development teams, you’ll manage relationships with key clients, ensuring quality, managing expectations, maintaining satisfaction, spotting opportunities and achieving client objectives.

What you’ll do:

• Act as point of contact and relationship manager between our clients and our team, building strong client relationships all while gaining a deep understanding of their business and needs
• Write and execute development/account plans and oversee the strategic direction for key client accounts
• Support expansion of new service offerings and global presence
• Work closely with our wider team to identify growth opportunities to help our clients achieve their goals
• Take part in supporting new business pitches/proposals and prepare briefs, proposals and decks for existing clients
• Manage the onboarding and kick off processes for key new accounts and projects
• Proactively identify and look to solve potential issues or blockers and act as an escalation point for client concerns or troubleshooting.

The successful candidate will:

• Have a passion for technology, B2B and B2C. Bonus points if you have enterprise, media & entertainment, sustainability and/or health, with previous agency or in-house experience
• Be fearless about giving strategic counsel to clients and have the ability to deliver against communication outcomes
• Enjoy the creative and fast pace of agency life, thriving in an environment of flexibility and change
• Have a proactive and global mindset, and ability to work with global colleagues from around the world
• Have superior people and communication skills, both verbal and written
• Have strong organizational and time management skills
• Be a team player
• Have the ability to work successfully in a hybrid model – we love meeting up in person and working together twice a week, and also believe in remote work flexibility.

Working with us

We combine the fun and pace of working in a small local firm with the opportunities of a global agency. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Salary Range

Account Manager $80,000 – $95,000*

*may vary depending on the level and location

Benefits

We offer a competitive salary and some great benefits including healthcare, phone allowance, an incredible flexible remote work policy, unlimited paid time off (and we mean it!) paid time off for volunteering, summer Fridays, generous paid family leave policies and much more.

Clarity is committed to promoting equality of opportunity for all staff and for our Clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or Clients on the basis of age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Clarity

Account Director – New York

Clarity is a different kind of marketing and communications agency, built to meet the needs of today’s businesses driving change through technology: rebellious startups, ambitious scaleups, visionary corporates, and industry titans.

We are a global agency that creates and delivers truly integrated communications programs for companies. We solve business challenges, seize market opportunities and deliver tangible results.

We’re looking for an Account Director to join our team based in New York. You can’t make it in New York City without understanding hustle, and our local team is no different! Our team has its ears to the ground, with deep industry connections and the expertise to promote client stories. Global, proud and forever fearless – join our team building the agency of tomorrow.

The ideal candidate

Account Directors are true leaders, both for the agency’s clients and our teams.

You have mastered the art of client communication and are adept at building long-lasting relationships and delivering creative, impactful campaigns.

You inspire trust and confidence in others, through your ability to listen and persuade by providing thoughtful, considered counsel.

You’re comfortable with both B2B and B2C communications, and know what it takes to tell a good story. You also have a good understanding of how integrated campaigns work and how to demonstrate success.

As a future agency leader, you have a keen managerial acumen and you’re a role model and mentor for junior staff.

The successful candidate will:

• Act as the main senior counsel to some of our largest and most exciting clients, oversee high-level strategy, ensuring alignment and delivery against communication and commercial goals
• Be able to think and plan ahead, anticipating client needs while proactively recommending strategic, creative solutions
• Perform as a fearless, inclusive and positive leader for account teams, inspiring junior colleagues, mentoring and leading by example
• Exhibit a global mindset: build connections and work with colleagues throughout the agency, our partner network and beyond, to ensure seamless client service, effective team collaboration, and successful delivery of internal campaigns and initiatives
• Be responsible for resourcing: ensure account teams are correctly staffed, recommending changes where this will improve the client experience, teamwork and the success of the program
• Have a proven track record of leading and executing integrated campaigns
• Support new business development and proactively seek opportunities to expand the agency’s scope with clients, through the addition of new services and/or geographies, or pursue opportunities with colleagues from across the business
• Keep abreast of developments and innovations in the communications industry, making time to learn about new thinking or techniques that may be applied to our client work
• Work with a wide range of B2C and B2B brands, from household names to startups
• Have the ability to work successfully in a hybrid model – we love meeting up in person and working together twice a week, and also believe in remote work flexibility.

Benefits

We offer a competitive salary and incredible benefits including healthcare, phone allowance, a flexible remote work policy, unlimited paid time off (and we mean it!) paid time off for volunteering, summer Fridays, generous paid family leave policies, and much more.

Clarity is committed to promoting equality of opportunity for all staff and for our clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or clients on the basis of age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Salary range

New York: $95,000 – $120,000

Other information

Unfortunately, due to the high volume of applications, we receive it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. In addition, the length of the recruitment process varies based on the vacancy needs.

How to apply

Send your resume to [email protected]. If you’d like to have an informal, confidential, no-strings conversation about the role before applying, please reach out to us at [email protected]

Clarity