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- Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
- Proactively drives business through focusing on the customer at the core of all decisions
- Supports company initiatives
- Participates in team training to execute business results
- Utilizes “More Ways to Shop” to drive business results and supports use of new technology
- Represents the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Champion of RL core values
- Supports a collaborative environment with the customer at its core
- Engages in networking to start to build a clientele
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
- Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
- Proactively drives business through focusing on the customer at the core of all decisions
- Supports company initiatives
- Participates in team training to execute business results
- Utilizes “More Ways to Shop” to drive business results and supports use of new technology
- Represents the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Champion of RL core values
- Supports a collaborative environment with the customer at its core
- Engages in networking to start to build a clientele
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
- Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
- Proactively drives business through focusing on the customer at the core of all decisions
- Supports company initiatives
- Participates in team training to execute business results
- Utilizes “More Ways to Shop” to drive business results and supports use of new technology
- Represents the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Champion of RL core values
- Supports a collaborative environment with the customer at its core
- Engages in networking to start to build a clientele
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
- Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
- Supports the store in the execution of company initiatives
- Supports and participates in team training to execute business results
- Creative in thinking of new way to engage clients and reach out to a wider client base
- Is the ideal representative of the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Engages in store client initiatives and community outreach
- Champion of RL core values
- Embraces RL “More ways to shop” and new technology
- Supports a collaborative environment with the customer at its core
- Engages in networking and sourcing talent
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
- Maintains exceptional productivity standards through store execution
- Upholds all company policies and procedures
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
- Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
- Proactively drives business through focusing on the customer at the core of all decisions
- Supports company initiatives
- Participates in team training to execute business results
- Utilizes “More Ways to Shop” to drive business results and supports use of new technology
- Represents the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Champion of RL core values
- Supports a collaborative environment with the customer at its core
- Engages in networking to start to build a clientele
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
- Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
- Proactively drives business through focusing on the customer at the core of all decisions
- Supports company initiatives
- Participates in team training to execute business results
- Utilizes “More Ways to Shop” to drive business results and supports use of new technology
- Represents the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Champion of RL core values
- Supports a collaborative environment with the customer at its core
- Engages in networking to start to build a clientele
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
- Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
- Proactively drives business through focusing on the customer at the core of all decisions
- Supports company initiatives
- Participates in team training to execute business results
- Utilizes “More Ways to Shop” to drive business results and supports use of new technology
- Represents the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Champion of RL core values
- Supports a collaborative environment with the customer at its core
- Engages in networking to start to build a clientele
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
We are seeking an experienced and strategic leader to drive our corporate storytelling and public relations initiatives across brands and on a global scale. This role is pivotal in shaping how our company and brands are perceived, enhancing stakeholder engagement, and ensuring our messaging aligns with corporate strategy, objectives and values.
Salary Range: $160,400-$188,800 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we’ll consider the successful candidate’s location, experience, and other job-related factors.
Responsibilities:
Strategy
- Develop and execute a comprehensive global storytelling and public relations strategy that aligns with corporate goals and enhances brand reputation.
- Establish executive visibility strategies, in partnership with brand communications team, and oversee the strategy execution.
- Create evaluation tools and process approaches to advance enterprise and brand narratives while effectively collaborating across the enterprise on storytelling opportunities.
- Ensure consistency and coherence in messaging across all communications, adhering to regulatory requirements and corporate governance standards.
External Public Relations
- Cultivate and manage relationships with key media outlets, journalists, influencers, and industry analysts to secure positive coverage and amplify the company’s brand presence globally.
- Act as a spokesperson and ambassador, representing the company at events, conferences, and media engagements.
- Monitor industry trends, news cycles, and competitive landscape to identify opportunities for proactive storytelling and in support investor relations.
Cross Functional and Cross Brand Leadership
- Collaborate with legal and investor relations teams to ensure accurate and transparent communication of financial results, corporate governance matters, and key investor communication materials, including annual reports, shareholder letters, and presentations, to support investor relations initiatives.
- Collaborate closely with senior executives, brand communication and marketing teams, and subject matter experts to uncover and articulate the company’s achievements, innovations, and thought leadership.
- Provide strategic counsel to senior leadership on public perception, crisis communications, and reputation management.
Team Leadership and Development
- Lead a team of talented storytellers, PR professionals, and communications experts to create and disseminate compelling narratives across various platforms and channels.
- Oversee the creation of content engaging content including press releases, articles, blogs, social media posts, videos, and other materials to effectively communicate key messages and reinforcing company achievements, innovations, and thought leadership.
Education and Experience:
- Bachelor’s degree in communications, journalism, public relations or related field.
- Minimum of 12 years of PR/media relations communications experience within a large, global corporation; ideally multi-brand.
- Minimum of 7 years in a leadership role within a large, global organization, directing a team of 3+ full-time employees.
- Strong written and verbal command of the English language.
Preferred Qualifications:
- Experienced employee communications leader with proven track record of driving innovation to realize meaningful impact for the enterprise.
- Advanced verbal and written (storytelling) communications skills. Ability to stay ahead of the changing communications landscape and adapt as necessary to improve effectiveness.
- Demonstrated ability to effectively manage strong working relationships, counselling and coaching executives and other senior leaders.
- Demonstrated ability to translate business objectives, goals, and strategies into comprehensive communications strategies, plans and tactics.
- Demonstrated ability to influence decisions, build consensus and work collaboratively in multi-disciplinary environments.
- Demonstrated ability to manage third-party resources and vendors.
- Demonstrated ability to apply measurement and analytics to measure impact and inform prioritization.
- Strong leadership qualities including superb people management skills.
- Be able to attract, motivate, empower, coach and retain staff.
Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! –Click here.
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
US Job Seekers/Employees – Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.
This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.
- Assist in creating and distributing press releases, media alerts, and other PR materials.
- Support the development and execution of public relations campaigns.
- Help maintain media lists and build relationships with journalists and influencers.
- Monitor media coverage and compile media reports.
- Assist with coordinating and managing press events and interviews.
- Prepare and edit communication materials, such as newsletters and presentations.
- Support the PR team with administrative tasks and project coordination.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Ability to work independently and collaboratively within a team.
- High attention to detail and creativity.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with media monitoring tools and social media platforms is a plus.
- Ability to handle multiple tasks and prioritize effectively.
- Bachelor’s degree in Public Relations, Communications, Journalism, or a related field preferred.
- Previous internship or work experience in public relations is a plus, but not required.
- Strong interest in public relations and a desire to grow within the industry.
- Comprehensive training and mentorship programs.
- Opportunities for professional growth and career advancement.
- A dynamic and supportive work environment.
- Competitive salary and benefits package.