Director of Student Financial Services

The Director of Student Financial Services is a collaborative partner of the Lee University leadership team and is responsible for managing the cashiering, billing, and centralized accounts receivable systems for the university. The director also leads and coordinates the activities of a team engaged in keeping complete records of tuition, fees, and other receipts for the institution.

The Director of Student Financial Services will work closely with the Vice President for Business & Finance and interacts with other senior administrators, deans, directors, faculty, staff, and community members to direct and strengthen Lee University’s business, financial, administrative policies, and strategies to achieve the institution’s goals. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the overall operations of student financial services to include billing, receivables, and cashiering functions of the university.
• Plan, develop, and implement strategies for managing student accounts receivable for the university.
• Design, establish, and maintain an organizational structure and staffing to effectively accomplish the organization’s goals and objectives; recruit, employ, train, supervise, and evaluate unit staff.
• Counsel and assist students and parents on financial matters.
• Oversee the function and maintain the accuracy of information that is a part of the university’s database as it relates to student accounts receivable and cash receipts.
• Provide direction and leadership in financial management and fiscal policies review and changes as they relate to student financial services; conduct special studies as required; ensure compliance with university, state, and federal regulations and standard accounting procedures.
• Interact with internal and external auditors, participate in auditing projects, or provide information and access to accounting records as required.
• Coordinate procedures, balance all transactions, and oversee financial reporting relating to the registration process and 1098-Ts (Tuition Statements).
• Serves on various committees as appointed. 
• Other duties as assigned by the Vice President for Business and Finance.

KNOWLEDGE, SKILLS, AND ABILITIES

• Considerable working knowledge of policies, rules, and regulations of the institution as it applies to Accounts Receivables.
• Knowledge of FERPA and federal cash management regulations.
• Strong interpersonal skills to effectively lead and sustain a strong Student Financial Services team, while also providing a positive customer friendly environment to the institution. 
• Ability to interact, negotiate, and communicate effectively with internal and external constituents.  
• Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment; interacting with individuals with discretion and can manage issues of a confidential nature. 
• Time management skills to handle multiple projects simultaneously and prioritize according to deadlines.  
• Flexibility to improve and adapt to the needs and demands of the institution. 
• Knowledge of Excel to build and illustrate financial reports, comparisons, and/or projections.
• Ability to collect, analyze, and synthesize data into a user-friendly format.

EDUCATION & WORK EXPERIENCE

• Bachelor’s degree in business administration, finance, accounting, or related field required; Master’s degree preferred. 
• Five years of experience in a managerial, supervisory position with an emphasis in accounts receivable (higher education experience preferred). A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. 

To apply, please submit a resume and cover letter electronically to Human Resources at [email protected].

Lee University