Our client is a growing collection agency looking to fill multiple positions for experienced Legal Collection Managers and Commercial Collection Managers. Position can be on site, hybrid or remote.
Please do not apply if you don’t have management experience at a 3rd party collection agency or a collection law firm.
This is an excellent growth opportunity providing good work/life balance for a motivated Legal or Commercial Collection Manager. Competitive base salary plus bonus plan. Medical benefits. Good technology, stable and well capitalized company with solid client list.
Responsibilities:
- Coach collectors regarding collections policies and procedures.
- Assist collectors with difficult calls.
- Ensure compliance with FDCPA, TCPA, FCRA and other government regulations and company policies.
- Monitor performance metrics.
- Provide leadership in quality and process improvement initiatives.
- Assist in hiring and training.
Requirements:
- Minimum 2-3 years recent experience as a legal collection manager or 3rd party collection supervisor or collection manager at a collection agency or law firm.
- Hands-on with ability to mentor new hires and existing collections staff.
- Strong on collection strategy and tactics.
- Able to manage portfolios to hit targeted liquidation rates.
- Analytic abilities including working knowledge of Excel.
All replies strictly confidential.
Apply today for rapid consideration.
Executive Alliance
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