Log InSign Up
HomeEngagement Manager

Engagement Manager

$$$

JOB TITLE: Associate Member Engagement Manager

REPORTS TO: Executive Director, TRA Texas in Regional Office of Houston

INDIRECTLY REPORTS TO: Director of Membership

Exempt, Full-Time

JOB SUMMARY:

Membership is the core of the Texas Restaurant Association (TRA). Critical to an effective member acquisition, engagement, and retention strategy to build a strong association to support our mission, Associate Member Engagement Managers are based across the Association’s four regional offices (Austin, Dallas, Houston, San Antonio) to provide frontline support to its membership. This position requires a detail-oriented person with strong sales, interpersonal, and organizational skills to support membership needs and retention and help manage a regional office. Qualified individuals must be outgoing, eager to make personal phone calls and engage with in-person communications. This position will also assist with special events and functions as they relate to Texas Restaurant Association (TRA) and its chapters in the region within they are based.

DUTIES:

Member Acquisition, Benefits Products & Services Adoption (50%)

Core to the success of the TRA is a strong membership, counted not only in number of members, but strength of engagement and use of available benefits, products, and services. Associate Member Engagement Managers play an integral role in the success of membership development and retention. Key activities include:

· Collaborate with the Director of Membership to execute all membership related acquisition strategies and promotions across the region and support any member-acquisition partnerships.

· Promote the adoption of TRA member benefits, products, and services, with the goal to improve immediate adoption by new members and increase overall adoption penetration amongst existing members.

· Collect, analyze, and review member input on products and services with the Director of Membership and Director of Partnerships to refine member offerings to best serve the needs of TRA membership.

· Identify, approach, and confirm new restaurant/foodservice operator members in the chapters within the region, achieving set member growth targets (both ARR and % YOY member growth).

· Collaborate with the regional Executive Director and Director of Membership to execute membership growth events and targeted follow-up with non-member attendee opportunities.

· Respond to referrals from local members and Chapter board members.

· Earn commission on member acquisition, retention, and products & services adoption.

Member Engagement & Retention (40%)

As the TRA has evolved, engagement and retention with membership has expanded beyond issuing and collecting dues invoices. Regular contact with members across the State is critical to maintaining an engaged and involved membership, along with executing a strong and robust marketing and communications strategy. The Associate Member Engagement Manager will be responsible for:

· Execution of a robust internal (chapters) and external (members and non-members) communications strategy to engage with industry and convert new members and provide existing members with invaluable information. This includes social media, informative blogs, newsletters, webinars, and more, and is always in coordination with the TRA Marketing & Communication team.

· Assist in managing all local association functions, invitations, registration, RSVP lists, documents, name badges, etc. (committee meetings, board meetings, organization functions, and special events).

· Executing elements of the engagement plan for new (1styear) and continuing members, including key contact points and maintaining the integrity of members’ information (locations, location managers, etc). Success is measured by meeting the annual member retention goal (% of retained members).

· Support news alerts and other up-to-the-minute pushes to members, keeping them appraised of relevant information.

· Aggregating Chapter events and activities across the region into the unified calendar and supporting Association and Foundation Chair travel during a given board term, including opportunities to meet with new members in the region’s chapters.

· Managing internal chapter development programs, including member referral incentive opportunities and other similar programs that both grow membership and ensure that all Chapters maintain minimum membership levels.

Supporting Regional Office Management (10%)

Supporting a strong member acquisition/growth and engagement/retention requires a well-organized and effective regional office team led by the Executive Director. Associate Member Engagement Managers also play a key role ensuring this and supporting the Chapters within their region, all helping to ensure the goal that the TRA maintains its position as the leader providing Texas’ foodservice industry information and support. Duties in this category may be adjusted based upon the skills of the candidate and those of other Associate Member Engagement managers based in that regional office, and at the discretion of the Executive Director, but may include:

· Answering phones, processing incoming and outgoing mail, managing and ordering all office supplies, and keeping important files organized and current.

· Attend functions and special events sponsored by the Association or its Chapters within region, ensuring contract obligations met and payments current, and leveraging opportunities for member acquisition as detailed above.

· Assist Chapter Board support of local Texas ProStart educators, students, and the Texas Restaurant Foundation within the Region.

And all other duties as assigned.

QUALIFICATIONS:

· Bachelor’s Degree and minimum 3 years’ experience in membership engagement and sales, or minimum

5 years minimum special events/sales experience in the hospitality industry.

· Strong competency with Microsoft Office Suite (Office 365), iMIS experience preferred.

· Excellent verbal and written skills, Comfortable presenting to large crowds.

· Proven attention to detail, highly organized, and able to handle multiple tasks simultaneously.

· Ability to maintain a consistently positive outlook towards all members and fellow staff.

· Previous experience in the hospitality/restaurant and/or association management/leadership is a plus.

· Job has some local travel required (not exceeding 30%) and some weekend work as events require.

Job Type: Full-time

Salary: 42K – 48K Plus commissions

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Work Location: In person

Texas Restaurant Association

Related jobs:

Job Description

A YouTube episodic series is seeking two Production Assistants (PAs) to support a two-day shoot in Dallas, TX. This is an excellent opportunity for individuals looking to gain hands-on production experience while working alongside a professional crew.

Job Responsibilities

  • Assist the production team with setup, breakdown, and daily operations.

  • Support cast and crew with tasks as directed by production leads.

  • Manage on-set needs such as equipment handling, organization, and logistics.

  • Ensure smooth workflow throughout the shoot.

Requirements

  • Previous production experience preferred but not required.

  • Strong communication skills and ability to take direction.

  • Reliable, punctual, and professional.

  • Ability to work in a fast-paced environment and handle multiple tasks.

Compensation

  • Rate: $250 per day for 8 hours.

  • Duration: Two days of work.

Job Description
A new independently financed series is seeking non-union writers from Chicago, or writers with a deep understanding of Chicago’s culture, to join an upcoming narrative TV series set to film in Summer 2026. The show will highlight everyday life in Black Chicago through authentic, character-driven storytelling.

Job Responsibilities

  • Collaborate with producers and creative teams to shape compelling scripts

  • Develop vibrant, original narratives rooted in Chicago’s culture and community life

  • Write 30-minute episodic content that blends drama, comedy, and family themes

  • Deliver scripts that resonate with youth while honoring traditions and values

Requirements

  • Strong writing bio that demonstrates experience and unique voice

  • Familiarity with Chicago’s cultural landscape and community life

  • Ability to create stories that challenge stereotypes and celebrate creativity, family, and entrepreneurship

Compensation

  • Paid opportunity, rate based on experience and project budget

$$

Film Crew for Feature Production

Job Description
A feature film is finishing production and seeking skilled crew members to join the team. Positions are open for technical and production support roles to help bring this project to completion.

Job Responsibilities

  • Operate sound equipment and ensure high-quality audio recording

  • Manage lighting setups and technical rigging on set

  • Provide grip support for camera and equipment handling

  • Assist with daily set operations as a production assistant

  • Pilot drone equipment to capture aerial footage

Requirements

  • Previous experience in film crew roles preferred

  • Ability to collaborate in a fast-paced production environment

  • Strong technical knowledge in assigned department

  • Reliable, punctual, and detail-oriented

Compensation

  • Paid opportunity, rates dependent on role and experience

Job Description

A romantic musical comedy feature film titled In Another Life is currently in mid-production in Boston and seeking passionate collaborators to join the team. The project requires skilled crew members to support the final stretch of production.

Job Responsibilities

  • Work closely with the director and production team to bring the film to completion.

  • Fulfill assigned crew roles with professionalism and creativity.

  • Ensure smooth day-to-day operations on set.

  • Collaborate effectively with cast and crew in a fast-paced production environment.

Roles Needed

  • 1st Assistant Director

  • Line Producer

  • Sound Mixer (with equipment)

Requirements

  • Prior experience in the respective role.

  • Ability to work in a collaborative, creative team environment.

  • Availability for the scheduled production period.

Compensation Details

  • Compensation details will be discussed with selected candidates.

$$

Job Description
The indie short film Through Your Eyes is seeking talented post-production professionals to join the team. This emotionally driven sci-fi drama runs approximately 12 minutes and follows a desperate granddaughter who tries an experimental treatment to save her grandmother from Alzheimer’s.

Job Responsibilities

  • Sound Designer: Create immersive soundscapes that elevate the storytelling and capture the emotional tone of the film.

  • Colorist: Deliver polished color grading to enhance the sci-fi aesthetic and overall mood of the short film.

  • Composer: Score an original soundtrack that underscores the emotional depth of the narrative.

Requirements

  • Experience in post-production with strong portfolio samples

  • Ability to collaborate with directors and production team to maintain creative vision

  • Passion for storytelling and sci-fi drama content

  • Availability to begin work immediately

Compensation

  • Paid opportunity, rates to be discussed based on experience and portfolio

Crew for Short Film Production

Job Description
A short film production in Broward County is assembling a passionate and reliable crew for an upcoming shoot. This is an excellent opportunity for filmmakers and production professionals looking to gain valuable on-set experience and contribute to a creative project.

Job Responsibilities

  • Assistant Directors (ADs): Keep the set running smoothly with strong communication and organizational skills.

  • Second Camera Operator (FX3): Capture cinematic coverage using Sony FX3 with a creative eye.

  • Production Assistants (PAs): Support across departments with energy, flexibility, and reliability.

Requirements

  • Must have relevant experience for the role applying to.

  • Strong teamwork and communication skills.

  • Availability for the full shoot schedule.

Compensation

  • Paid opportunity; details provided upon selection.

Job Description
A high-octane action film with strong production value is seeking an experienced camera operator to join the crew. This project is a fast-paced, dynamic shoot requiring handheld expertise and familiarity with advanced cinema equipment.

Job Responsibilities

  • Operate the camera for action-packed sequences and dynamic scenes
  • Collaborate closely with the director and cinematography team to execute the creative vision
  • Capture handheld shots with precision and control
  • Ensure professional quality footage using the Red Raptor X camera

Requirements

  • Proven experience as a camera operator, particularly with handheld shooting
  • Strong technical knowledge of the Red Raptor X or similar cinema cameras
  • Ability to work collaboratively with a fast-paced production team
  • Availability for two weekends in late September

Compensation

  • Paid opportunity (rate discussed upon hire)
  • Work on a professional film production with industry-standard equipment
  • Gain experience on a high-energy, action-focused project

Women’s Board Assistant

Job Description
An exciting opportunity is available for a Women’s Board Assistant to support daily operations and talent management. The ideal candidate will be organized, detail-oriented, and capable of thriving in a fast-paced environment. Previous agency experience is preferred but not required.

Job Responsibilities

  • Provide administrative support to the Women’s Board team

  • Coordinate scheduling and communication with talent and clients

  • Maintain and update talent portfolios and records

  • Assist with bookings, contracts, and follow-ups

  • Handle general office duties as needed

Requirements

  • Strong organizational and multitasking skills

  • Excellent written and verbal communication abilities

  • Proficiency in office software and scheduling tools

  • Previous agency or entertainment industry experience preferred

Compensation

  • Competitive pay (details provided upon application)

Film Crew and Equipment Needed for Upcoming Production

Job Description
A film production is seeking experienced crew members and essential equipment support for an upcoming shoot. The production requires a package truck and a skilled crew to ensure a smooth and professional filming process. This is a great opportunity for film professionals to join a collaborative set and contribute their expertise to a successful project.

Job Responsibilities

  • Provide and operate a fully equipped package truck for production needs

  • Work collaboratively with the production team to execute lighting, grip, and set requirements

  • Assist with setup, operation, and breakdown of production equipment

  • Ensure all gear is properly maintained and functioning throughout the shoot

  • Support all departments in meeting production deadlines and creative goals

Requirements

  • Experience as a gaffer, key grip, swing, or HMU on professional film sets

  • Access to necessary tools and gear for assigned role

  • Strong teamwork and communication skills

  • Ability to work in a fast-paced production environment

  • Reliable and punctual with a commitment to the project schedule

Compensation

  • Pay based on role and experience

  • Meals and on-set amenities provided

  • Networking opportunity with other industry professionals

Wardrobe Assistants – Freelance Opportunities

Job Description
Casting directors are seeking skilled wardrobe assistants for freelance opportunities aboard Color Magic. This role focuses on costume care, including laundry, repairs, and minor alterations, ensuring all garments are performance-ready.

Job Responsibilities

  • Handle costume laundry, ensuring all pieces are clean and performance-ready

  • Perform repairs and minor alterations as needed

  • Maintain costume quality and organization throughout the contract

  • Collaborate with the production team to meet wardrobe needs efficiently

Requirements

  • Experience in costume or wardrobe management preferred

  • Ability to perform sewing, repairs, and alterations

  • Flexibility to work within an onboard schedule

  • Professional and detail-oriented approach to costume care

Compensation

  • Flexible onboard schedule

  • Contractor status (not crew)

  • Private cabin accommodation

  • No cruise duties, crew drills, or IPM requirements

Job Description

Seeking a skilled Sound Recordist and a Driving Production Assistant for an upcoming documentary/PSA project. The production will take place in Philadelphia, PA and Pittsburgh, PA, requiring a small but dedicated crew to capture high-quality audio and ensure smooth production logistics on set.


Job Responsibilities

Sound Recordist:

  • Record and monitor high-quality production sound during filming.

  • Operate boom microphones, lavaliers, and other audio equipment.

  • Maintain organized sound files and deliver daily backups.

  • Troubleshoot audio issues quickly and effectively.

Driving Production Assistant:

  • Safely transport crew, cast, and equipment between locations.

  • Assist with on-set tasks, including equipment setup and breakdown.

  • Support production team with errands, pickups, and deliveries.

  • Ensure production vehicles are clean, fueled, and ready for use.


Requirements

Sound Recordist:

  • Previous experience in documentary or commercial production.

  • Proficiency with professional audio gear and field mixers.

  • Strong attention to detail and ability to adapt to on-location challenges.

Driving Production Assistant:

  • Valid driver’s license with a clean driving record.

  • Previous on-set production experience preferred.

  • Ability to lift and move production equipment.

  • Strong work ethic, reliability, and problem-solving skills.


Compensation

  • Paid positions; rates to be discussed based on experience and role.

Marketing Coordinator – Team Socials

Job Description
A dynamic and creative Marketing Coordinator is needed to lead innovative social media campaigns and elevate the voice of a sports entertainment brand. This role is perfect for someone who thrives on breaking the rules of traditional marketing, creating unique fan experiences, and bringing a bold vision to life. You’ll collaborate with a passionate creative team to develop engaging social content, grow the brand’s presence, and inspire audiences year-round.

Job Responsibilities

  • Plan, create, and schedule high-impact social media content across multiple platforms.

  • Drive brand storytelling with fun, engaging, and unconventional ideas.

  • Collaborate with the creative team to bring unique fan experiences to life online.

  • Monitor trends on TikTok, Reels, Threads, and other platforms to keep content fresh and relevant.

  • Engage with the fan community to foster interaction and loyalty.

  • Maintain brand standards while experimenting with creative concepts.

Requirements

  • Proven passion for social media marketing and creative storytelling.

  • Strong understanding of trending social platforms and digital engagement strategies.

  • Ability to work under tight deadlines while maintaining high-quality output.

  • Collaborative spirit with excellent communication skills.

  • Self-driven, adaptable, and committed to pushing creative boundaries.

Compensation

  • Competitive pay, commensurate with experience.

  • Opportunity to work in a high-energy, innovative sports entertainment environment.

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
01-16-2024

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!

Stay Safe in the Industry

Simple steps to protect your career and avoid scams.