Social Media Coordinator

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that

customers, employees, and stakeholders feel proud to be associated with. Optima’s Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts. Currently, we are hiring for the following position;

Title: Social Media Specialist and Administrative Lead

Function: Program Executive Office (PEO), Defense Healthcare Management Systems (DHMS) Location: Remote

POSITION SUMMARY: We are looking for a Social Media Specialist and Administrative Lead to support the Communications Team within the Defense Healthcare Management Systems (DHMS) Program Executive Office (PEO). This role will manage the team’s social media and web presence, as well as provide administrative and operational support for the team’s day-to-day working rhythm. This person should drive work independently, accurately prioritize responsibilities, and develop informed recommendations.

JOB RESPONSIBILITIES: Oversees social media publishing

•Develops social media content calendars and ensures deadlines are communicated to cross-functional teams

•Collaborates with internal partners, subject matter experts and leadership to ensure accuracy and appropriateness of content

•Supports design and development of social media graphics for effective communication •Leverages analytics to guide content strategy and optimize content positioning

•Improve web presence and social media followers, website traffic and engagement

•Tracks brand sentiment through media monitoring and prepare weekly media report to leadership •Conducts website content mgmt. and coordinates publication, maintenance and updates of orgs website and database

•Convert long-form content into microcontent for Facebook and LinkedIn

Communications Administrative Lead

•Ensure backlog (Trello) is up-to-date with all Comms activities across Program Offices

•Monitor attendance of weekly staff meetings and take notes

•Support Communications Team Lead with compiling documents and drafting deliverables

Serve as Action Officer for the Enterprise Task Management Software Solution (ETMS2)

•Create, submit and track Taskers on behalf of the Communications Team

•Receive and provide status updates to Task Management Team

Perform special projects and/or other duties as assigned or required.

BASIC JOB REQUIREMENTS:

•Minimum 3-5 years of experience managing Social Media content (Facebook and LinkedIn) •Minimum 1-3 years experience in administrative and/or operational support

•Experience with health information technology is a plus

•Outstanding written communication skills, strong interpersonal skills

KEY COMPETENCIES:

•Meticulous attention to detail and follow-through is a must; performs tasks with high degree of accuracy, efficiency, and timeliness

•Excellent organization and time management skills; ability to meet deadlines

•Ability to handle competing priorities and work effectively in a challenging, fast-paced environment

•Ability to work independently, set priorities, plan workflow, and take initiative

•Able to team with others and to persuade effectively, influence and negotiate, as appropriate •Recognize and maintain highest levels of confidentiality

•Strong interpersonal and communication skills to develop effective working relationships with staff while demonstrating a positive, personal and professional image; highly responsive

•Ability to represent the Fed brand well to a variety of external audiences, including search firms and candidates

•Ability to analyze and present data in a meaningful way

•Project self-confidence, authority, and enthusiasm

•Flexible, positive team player; outstanding customer service orientation

•Ability to handle difficult situations with poise, tact and to maintain confidentiality at all times and exhibit good judgment

•Ability to work independently, to take initiative and to overcome obstacles •Excellent verbal and written communication skills

Interested candidates, please apply online with a detailed resume and contact information. Thank you.

Optima Global Solutions Inc.