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Service Operations Manager-US

$$$

GoodWe, founded in 2010, is one of the top 5 leading global solar inverter and battery storage manufacturers. Our team at GoodWe USA Inc. is growing quickly and we need support in service and after sales. This is a unique opportunity to enter the quickly growing renewable energy segment.

Job Purpose: Responsible for training, field support, and case management with solar installers and distributors in the renewable energy segment. The candidate will provide technical support in the North American market. The work environment is hybrid (1-4 days in office), and the candidate is based in the Denver area.

Responsibilities

  • Service and support on solar inverters and battery energy storage systems.
  • Provide daily technical support over phone, email, face to face, or through CRM.
  • Solve and manage technical escalations.
  • Provide on-site commissioning, troubleshooting and replacement support.
  • Manage local repair center operation / contract management.
  • Perform firmware upgrades and minor rework.
  • Provide technical installation and end-user training courses.
  • Reporting.
  • Manage RMA logistics.

Qualifications

  • More than 3-years in electronics, PV industry experience preferred or graduated in technical area in renewables.
  • Excellent English communication skills.
  • Good MS Office skills, in particular EXCEL MS.
  • Relevant technical degree with experience, or B.S. in Electrical Engineering preferred.
  • Experience with board level troubleshooting and chip level firmware diagnosis and updating.
  • Must have valid driver’s license.
  • Wiling to travel in the US and Canada.
  • Must be willing to travel, max. 20%, also on short notice.
  • Management experience preferred.

GoodWe

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Job Description:
An ultra-low-budget (ULB) TV movie is seeking dedicated crew members for a 13-day shoot in the metro Atlanta/Marietta, GA area. This is a local hire or work-as-local opportunity, with no lodging or travel provided. We’re looking for passionate professionals ready to bring their expertise to a collaborative environment.

Open Positions:

  • Coordinator
  • Production Designer & Props
  • Costume Designer
  • Sound Mixer
  • 1st & 2nd Assistant Directors (AD)
  • Gaffer & Key Grip
  • 1st & 2nd Assistant Camera (AC)
  • Hair & Makeup Artists
  • Production Assistants (PAs)

Job Responsibilities:

  • Collaborate with the production team to execute a high-quality TV movie within budget constraints.
  • Deliver professional and efficient work in your designated department.
  • Maintain a positive and adaptable attitude on set.
  • Follow the production schedule and meet all deadlines.

Requirements:

  • Previous experience in your respective role is highly preferred.
  • Must be local to the metro Atlanta/Marietta area or willing to work as a local.
  • Reliable transportation to and from set.
  • Strong work ethic, attention to detail, and a team-oriented mindset.

Compensation Details:

  • Ultra-low-budget rates in accordance with ULB guidelines. Specific rates will be provided upon offer.

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Expiration date:
11-10-2023

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