- Are you an experienced Customer Service professional who has a background in a manufacturing environment? Are you a self-starter who enjoys interacting with others, organization, and pays extreme attention to detail? Apply Today!Pay Range: $50,000 – $60,000
- M-F, 8am – 5pm
- On-Site near Shawnee, KS
Growing manufacturing client located in Shawnee, KS is looking to add a Customer Service Coordinator to their team! Looking for a high-energy individual to handle customer orders, confirmations, pricing quotes and more. This is a critical and highly visible role that reports directly to executive leadership.
Job Details
- Lead customer communication involving initial set up, order status, ship confirmation, etc.
- Set goals and expectations for navigating customer communications via phone, email, and video contact
- Process customer orders and create reporting for both internal and external customers
- Gather all required information necessary for quoting and bidding projects
- Review all projects to maintain quality standards and customer expectation
- Manage multiple project simultaneously, both long-term and short-term
Experience and Skills
- Experience working in a manufacturing environment
- High-level interpersonal skills and overall positive attitude
- Confident working with both internal and external customers
- Proficient in MS Office Suite – especially Excel
- Comfortable solving problems and digging into new technologies
- Adapts easily to change and has the ability to work independently
- Skilled in attention to detail and organization
- High sense of urgency and ability to work in a fast paced environment
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