Company Overview:
HomeServe is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last three years. What does HomeServe do and what makes it so great? Well, we’re glad you asked!
We put people at the heart of everything we do. That’s priority number one for all of us. For the 4.7 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. For our Contractors – more than 2,000 small businesses employing tradespeople working on our behalf throughout North America – it means providing them a steady stream of business and helping them grow. And for the more than 2,500 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none.
No matter your role at HomeServe, you’re part of a growing global team that’s collectively working to make home repairs and improvements easy. From our businesses in the U.S. and Canada, to those in the U.K., Belgium, France, Japan, Portugal and Spain, we have a shared vision is to be the world’s largest, most trusted provider of home repairs and improvements. Our ambition is to do every job, in every home.
Job Description:
The Associate Product Operations Manager will report to the Manager, Product Operations and is responsible for the coordination and execution of all HomeServe’s products. The responsibilities of the position include managing the process for creating, approving, and implementing HomeServe’s Terms and Conditions across the business. This role will work with multiple parts of the business (including but not limited to: Product Management, Legal, Marketing, Finance, Account Management, IT, and Call Center) to ensure our products are set up accurately.
Responsibilities Include:
- Develop Terms & Conditions and manage the process from inception to execution. Ensure all products are set up accurately and in a timely manner.
- Complete data product set-ups in internal systems. Develop and maintain data integrity to ensure consistency and accuracy – The “single source of truth”
- Manage product timelines and provide weekly updates to the business.
- Manage and execute product migrations to support business price increase initiatives and move customers to better products.
- Work closely with Legal and Compliance on Template and State Amendatory updates. Work with impacted internal and external stakeholders to facilitate and manage changes.
- Collaborate with necessary teams across the business to research, fix, and resolve exceptions and ensure accuracy and consistency.
- Assist Manager with any adhoc process improvement initiatives, including the continuous development of Salesforce and Workfront.
- Act as the SME on all HomeServe Terms & Conditions
- Develop and maintain documentation to support the system, processes, and the users
- Support business initiatives and participate as a Marketing Operations representative
- Drive Marketing Operations initiatives such as audits and data validation across the business, training inter-department resources and measuring results
Qualifications:
- Bachelor’s degree required
- 2-4 years of experience in a Product, Operations, or Marketing role
- Proven time management skills in a deadline driven environment
- Ability to work in a fast-paced team environment while maintaining a high degree of accuracy
- Excellent Communication skills
- High Attention to detail
- Ability to work independently with minimal direction while communicating back to management as required
- Ability to assume a leadership role within workgroups as necessary
- Strong attention to detail, process management experience is a plus
- Proficient with Microsoft Office and Adobe
Desired skills:
- Salesforce Experience
- Process Improvement Experience
- Ability to multi-task
- Strong planning & organizational skills
- Collaborative, team player capable of building relationships throughout the organization
- Strong attention to detail to appropriately manage the complexity of the processes involved
- Experience working with individuals at all levels of an organization
- Demonstrated analytical and decision-making skills
In Return we Offer:
- Competitive compensation
- Career development and advancement opportunities
- Casual attire throughout the week
- Friendly, open and team oriented work atmosphere
- Excellent benefits including generous medical, vision, dental and life & disability insurance
- 401(k) plan with a company match
HomeServe USA is an equal opportunity employer.
HomeServe USA
Related jobs:
Freelance Casting Assistant
Exciting opportunity for a Freelance Casting Assistant in Dallas, Texas! Seeking a detail-oriented and motivated individual to join a dynamic casting team ASAP.
Job Responsibilities
- Assist with organizing and coordinating casting calls
- Communicate with talent and industry professionals
- Maintain casting databases and documentation
- Support casting directors in administrative and creative tasks
Requirements
- Must be based in Dallas, TX
- Strong organizational and communication skills
- Ability to work efficiently in a fast-paced environment
- Prior experience in casting or production is a plus
Compensation
- Competitive freelance rate
- Flexible work schedule
Hiring: Casting Assistants, Bookers, and Interns – Remote & NY-Based Preferred
Seeking experienced bookers, part-time assistants, and interns to support casting direction and talent management. These positions offer an opportunity to work in a fast-paced, creative environment, helping with talent coordination, industry communication, and organizational tasks.
Job Responsibilities
- Assist in casting coordination and talent management
- Communicate effectively with clients and industry professionals
- Manage administrative tasks and scheduling
- Maintain organization within casting projects
- Support booking and talent submissions
Requirements
- Highly organized and detail-oriented
- Strong communication and people skills
- Passionate about the entertainment industry
- Ability to manage multiple tasks efficiently
- Prior experience required for non-intern roles
- New York-based preferred, but remote opportunities available
Compensation
- Competitive pay based on experience
- Flexible remote work options for select positions
Casting Call: Agency Assistant
Join an exciting opportunity in the entertainment industry as an Agency Assistant. This role is ideal for individuals passionate about working behind the scenes in a fast-paced agency environment. If you’re organized, proactive, and have a knack for supporting dynamic teams, this could be your next big career move.
Job Responsibilities
- Provide comprehensive administrative support to the agency team.
- Manage scheduling, correspondence, and general office duties.
- Coordinate communication between clients, agents, and external partners.
- Assist in the preparation and organization of meetings and events.
- Handle confidential information with professionalism and discretion.
Requirements
- Minimum 2 years of experience in an agency or assistant role.
- Strong organizational and multitasking skills.
- Must reside in Los Angeles for in-person duties.
- Excellent communication and interpersonal skills.
Compensation
- Competitive salary based on experience.
- Opportunities for professional growth within the agency.
- Collaborative and engaging work environment.
Studio Assistant for Creative Projects
Looking for a detail-oriented and organized Studio Assistant to support a dynamic creative team. This is an excellent opportunity to be part of exciting, high-profile projects and gain valuable industry experience.
Responsibilities
- Assist in day-to-day studio operations, including scheduling and organization.
- Maintain studio equipment and ensure all tools are ready for use.
- Support team members during creative sessions and project execution.
- Handle administrative tasks such as coordinating meetings and maintaining files.
- Foster a positive and efficient work environment.
Requirements
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Familiarity with creative processes and studio operations is a plus.
Compensation
- Competitive pay and potential growth opportunities within the team.
- Chance to work closely with industry professionals on innovative projects.
Designers for Creative Projects
Seeking innovative and skilled Designers to join a dynamic team working on cutting-edge creative projects. This is your chance to bring bold ideas to life and shape unique visual narratives in a collaborative environment.
Responsibilities
- Develop creative concepts and designs for a variety of high-profile projects.
- Collaborate with architects, engineers, and project leads to execute cohesive visions.
- Produce sketches, layouts, and final designs that align with project goals.
- Stay up-to-date on industry trends and integrate fresh ideas into projects.
Requirements
- Proven experience in design with a strong, diverse portfolio.
- Expertise in design software such as Adobe Creative Suite or equivalent tools.
- Ability to think creatively and deliver visually stunning results.
- Strong attention to detail and excellent communication skills.
Compensation
- Competitive pay based on skills and project contributions.
- Opportunity to work on influential, creative projects with a collaborative team.
Architects for Innovative Design Team
Seeking talented and visionary Architects to join a groundbreaking team working on high-profile creative projects. This is an opportunity to bring bold ideas to life in a collaborative and forward-thinking environment.
Responsibilities
- Design and develop architectural concepts for innovative projects.
- Collaborate with designers and project leads to execute creative visions.
- Prepare detailed drawings, plans, and models using industry-standard tools.
- Ensure designs align with project requirements, timelines, and regulations.
Requirements
- Proven experience in architecture with a strong portfolio of creative work.
- Proficiency in CAD software and architectural design tools.
- Strong understanding of design principles and construction processes.
- Ability to think critically and bring unique solutions to complex challenges.
Compensation
- Competitive pay based on experience and project contributions.
- Opportunity to work on impactful, innovative projects.
AI Engineers Wanted for Innovative Creative Projects
Join an elite creative team as an AI Engineer, contributing to cutting-edge projects across art, technology, and design. This role is perfect for AI specialists passionate about merging innovation with creativity.
Job Responsibilities
- Design and implement AI-driven solutions for creative and technical challenges.
- Collaborate with a multidisciplinary team, including designers, architects, and editors.
- Optimize algorithms for efficiency and scalability across various platforms.
- Stay updated on AI trends to implement innovative technologies into projects.
Requirements
- Strong background in AI development, machine learning, and programming.
- Experience in developing AI systems for creative applications is a plus.
- Excellent problem-solving and teamwork skills.
- Must provide a portfolio and CV showcasing past projects and achievements.
Compensation
- Competitive salary and opportunities to work on groundbreaking projects.
- Collaborate with industry leaders in an inspiring environment.
- Potential for long-term career growth in an innovative team.
Assistant Needed for Event in Miami
An exciting opportunity is available for a reliable assistant to support an event in Miami, FL. This is a one-day role, offering a chance to gain hands-on experience in a professional environment.
Job Responsibilities:
- Provide general assistance during the event.
- Support event coordinators and ensure smooth operations.
- Perform assigned tasks efficiently and professionally.
Requirements:
- Dependable and organized individual.
- Comfortable working in a fast-paced event setting.
- Ability to follow instructions and adapt to on-the-spot changes.
Compensation:
- $18/hour for the event.
- Gain valuable experience in event support.
- Work with a professional team in a dynamic environment.
Lower & Mid Hudson Valley Film Crew Jobs
We’re seeking skilled, passionate local talent for a heartfelt short film production. This SAG project tells a touching story of female friendship, loss, and the power of a home-cooked meal. It’s a 3-day shoot requiring dedicated professionals ready to contribute their expertise.
Job Responsibilities:
- Collaborate effectively to bring a compelling story to life.
- Deliver high-quality work within your specialized role.
- Maintain professionalism and adaptability on set.
Requirements:
- Experience in your field with a strong work ethic.
- Availability for the entire 3-day shoot.
- Based in or willing to work in the Lower & Mid Hudson Valley region.
Compensation:
- Competitive pay based on role.
- Opportunity to work on an SAG production.
- Gain valuable experience and expand your network in the film industry.
Social Media Internship Opportunity
We are seeking a passionate and creative individual to join our team as a social media intern. This is a fantastic opportunity to gain hands-on experience in social and digital content creation while working with an innovative brand.
Job Responsibilities:
- Assist in managing and creating content for various social media platforms.
- Collaborate with the team to develop engaging social media campaigns.
- Monitor analytics to measure engagement and provide insights for optimization.
- Stay updated on current social media trends to ensure relevance and innovation.
Requirements:
- Strong interest in social media and digital marketing.
- Creativity and an eye for detail.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Compensation:
- Gain valuable industry experience in a professional setting.
- Opportunity to build your portfolio and develop your skills.
Studio Head – Rushing Tap Studios
Job Description:
Rushing Tap Studios is seeking a Studio Head to lead all operations within the studio facility. This leadership role requires a dynamic individual with strong facility management and project management skills. The Studio Head will oversee multiple projects, allocate resources effectively, and manage external vendors and personnel for various productions. This is an exciting opportunity to play a key role in a fast-paced, creative environment while driving new business and ensuring the facility operates at peak performance.
Job Responsibilities:
- Lead the studio’s operations and team.
- Oversee day-to-day management of the studio facility and ongoing projects.
- Ensure the studios and related spaces are maintained in excellent condition for rental purposes.
- Manage bookings of studio spaces and equipment using studio software.
- Prepare quotations, timelines, and budgets for both studio-based and field projects.
- Promote the studio facility to attract new customers.
- Provide regular reports on studio activities.
- Build and retain client relationships, ensuring the studio grows its customer base.
Job Requirements:
- Proficient in computer usage and relevant software.
- Minimum of a few years of experience in facility management or a similar role.
- Strong organizational and time-management skills.
- A creative thinker with innovative problem-solving abilities.
- Exceptional interpersonal and communication skills.
Casting Call: Gaffer and Editor Needed for Major MLS Event in Miami
Job Description:
A major MLS event is seeking experienced crew members, specifically a gaffer and editor, for two days of work in Miami, FL. This exciting project requires professionals with reliable transportation.
Job Responsibilities:
- Gaffer: Handle lighting setups and ensure optimal visual quality during the shoot.
- Editor: Edit footage to produce high-quality final deliverables.
- Collaborate with the production team to maintain a smooth workflow.
Requirements:
- Proven experience as a gaffer or editor in professional productions.
- Reliable transportation to the Miami location.
- Submit full name, phone number, email, location, portfolio or website, and desired rate.
Compensation:
- Competitive pay based on experience and position.