Job Title: Project Manager
Company: Leff Communications
Location: Hybrid in Chicago – onsite one day a week
Since its founding in 2010, Leff has helped businesses and organizations around the world conceive, develop, design, and market content that captures and holds the attention of their target audience.
Our clients range from start-ups and large corporations to government agencies, nonprofits, and universities.
Project Manager
As a Project Manager, you will help manage and cultivate client relationships, acting as a liaison between clients and internal teams while directly managing their projects. The Project Manager will work across all Leff’s service lines—editorial, design, social, web, and strategy—to ensure that together we meet client needs and think creatively about how to solve their challenges. The Project Manager will tap a variety of skills as they collaborate with stakeholders and drive a high volume of overlapping projects from intake through delivery. This role is ideal for someone who thrives in a fast-paced environment; has great organizational skills and keen attention to detail; thinks proactively; and communicates clearly. The Project Manager should be an expert in marketing and/or agency project management and related systems and be a single source of information for their assignments at any point in their lifecycle.
Key responsibilities and tasks:
- Partner with key clients and internal colleagues, including the following tasks: collaborating on strategy and planning, preparing status reports, proactively communicating, leading purposeful and organized meetings followed by clear and concise contact reports, end to end resourcing, problem solving, and project delivery
- Be a strong leader in a cross-functional team, driving initiatives in collaboration with all internal departments and external stakeholders
- Effective and strategic project management of a high volume of overlapping projects, including building and maintaining timelines, estimating, kickoffs, job entry and updates, reporting, and performing quality assurance on deliverables
- Coordinate resources to ensure projects are done on time, on budget, and with unparalleled levels of quality
- Ensure projects adhere to process and all documentation is properly maintained
- Utilize and drive continuous improvement and best practices of process, workflow software and other systems used to manage projects, assets, resources, and reporting
- Provide lateral support to team members during periods of high volume and lead by example with a positive and goal-oriented approach
REQUIREMENTS:
- Two or more years of experience in project management, client service, or marketing roles in an agency or professional services environment
- Expertise in client service and a commitment to the success of high-volume small client projects, goals, and relationships
- A deep interest in the content production process for various formats and channels, including editorial, design, and video projects
- A professional demeanor and general level of comfort being proactive and dealing with demanding, sometimes ambiguous projects
- Strong analytical skills and comfort dealing with data
- Crazy attention to detail
- The ability to meet deadlines and balance multiple projects without sacrificing quality
- Curiosity, creativity, and enthusiasm for working in a start-up, team-oriented environment
- Humility—our main goal is to serve our clients and make them look good
- Some travel may be required – 10%
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