Account Manager – Luxury Events

ACCOUNT MANAGER, Luxury Events; Sports; Entertainment – Black Flower Agency

LOCATION: Must be based in the New York City or Tri-State areas. 

Hybrid position: will be in the NYC office up to four days a week.

If you meet the following qualifications, please submit a cover letter including salary expectation and resume.

• 6 years of agency or client-based account management experience (specific disciplines must include event management or hospitality)
• Passion for events, hospitality, luxury lifestyle sectors, and digital marketing and/or strategic communications. Interest/ knowledge in luxury fashion, culture, entertainment, wellness, or sports is a plus.

Black Flower Agency, www.blackfloweragency, is a NYC-based experiential marketing and

events agency and a key United States business unit of global company MCI Group (www.mci-group.com) which is based in Geneva, Switzerland. We innovate live and digital strategies creating brand engagement with the greatest emotional impact. With the highest level of servicing at our core, we define success through uncompromised excellence in everything we do.

We innovate live and digital strategies creating brand engagement with the greatest emotional impact. With the highest level of servicing at our core, we define success through uncompromised excellence in everything we do. The candidate must have a strong passion with a desire for career growth in the event production, luxury event hospitality, experiential marketing, and client servicing. 

Primary Job Duties

• Collaborative efforts with an existing experiential events account team with focus on luxury fashion, sports, entertainment, and lifestyle

• Conceptualize, manage, and organize high-end experiential event activation from intimate to broadscale, inclusive of engaging with clients, primary event partners, venues, vendors, internal and external teams

• Assist on hospitality event activations tied to white-glove VIP ground transportation logistics, five-star hotel room block management, gifting, guest hospitality and interaction with high net-worth and/or high-profile individuals, and premium guest activity conceptualization, planning, and activation

• Develop client relationships and maintain ongoing communication throughout experiential planning and execution 

• Work across a diverse set of projects simultaneously, planning and executing assignments that are on strategy, on time and on budget

• Ideating and pitching new experiential concepts and programming that align with brand strategy by delivering thoughtful, polished client presentations 

• Leveraging existing contacts and utilizing independent research to identity new contacts; outreach to potential partners to develop experiential programming for clients  

• Oversee event related responsibilities including but not limited to: research, logistics planning, proposal development, venue and vendor sourcing, creative/collateral development, ticketing management, project timeline tracking, budget tracking and reconciliation 

• Development and submission of event marketing, promotional copy and imagery

• Development of program/event materials: production reports, safety protocols, sales submission forms, training documents, registration forms, tickets/credentials, guest lists, guest itineraries, recaps, etc.

• Ensure event concepts and creative are aligned with brand guidelines 

• Development and production of event creative elements: branding, décor, tablescapes, lighting design, floral, gifting, signage, menu selection, print collateral, etc.

• Assist with event ramp-up and on-site set-up/breakdown

• On-site event management and point of contact for attending clients and high net worth guests, ensuring level of service is impeccable and adheres to best practice standards

• Assist with the management of junior account staff

Account Manager should possess the following minimum qualifications and skills:

• 6 years of agency or client-based account management experience (specific disciplines must include event management or hospitality)

• Passion for events, hospitality, luxury lifestyle sectors, and digital marketing and/or strategic communications. Interest/ knowledge in luxury fashion, culture, entertainment, wellness, or sports is a plus.

• Creative and “outside the box” thinking 

• Ability to anticipate and quickly respond to the needs and requirements of Agency clients  

• Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically changing environment

• Outstanding customer service and firm understanding of white glove guest hospitality  

• “In-event” troubleshooting skills

• Ability to collaborate in a team environment but also exercise and act upon independent judgment with vision, confidence, and a discerning eye towards delivering “experiences” and not just events

Travel

Ability to travel – both domestically and internationally – and work nights and weekend events required

Salary: $75,000 to $90,000

Benefit Summary

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities. 

• PTO
• Paid Company Holidays, including closure Christmas Eve – New Year’s Day
• 401K
• Medical, Dental, Vision and Supplementary Insurances
• Employer paid Group Life Insurance, Short-Term and Long-Term Disability
• Employer paid Family Building Benefit (fertility, adoption, & surrogacy)
• Employer paid Mental Health Benefit
• Pet Discount Program

 

Candidates must be authorized to work in the United States for any employer without sponsorship.

MCI USA is an Equal Opportunity Employer and is committed to Diversity, Equity, and Inclusion.

BIPOC applicants are strongly encouraged to apply.

 

Black Flower Agency