Senior Account Manager

Join our powerful and diverse team at Jellyfish as a SeniorAccount Manager and contribute to our global network of talented individuals who are dedicated to inspiring clients, partners, and each other through exceptional client management.

We are seeking someone who can effectively lead discussions about the solutions we provide for a client, how it affects them, and how it impacts the wider business.

Key Responsibilities:

• Articulates client business objectives and how our work delivers on those objectives.
• Supports the client team by independently implementing defined client management expectations.
• Nurtures positive, collaborative working relationships with clients, colleagues and third-party suppliers.
• Supports client brief development and execution.
• Understands Jellyfish best practices and takes action to improve the quality of service provided to their clients.
• Coordinates across capabilities autonomously to manage client needs.
• Understands one or more Jellyfish products and has a prioritized plan for developing expertise in other areas.
• Collaboratively works across teams to deliver Jellyfish value propositions for their clients.
• Attending and facilitating key account meetings with Account Management Team.
• Achieving continuous improvement by proactively assessing Jellyfish’s working relationships, practices and methods.
• Takes execution ownership for a particular area of our work with a client, such as serving as the main point of contact on a brand or channel.
• Supports client brief development and execution.
• Understands Jellyfish best practices and takes action to improve the quality of service provided to their clients,

Qualifications

• Passionate about fostering client success and building lasting partnerships.
• Thrives in a fast-paced and collaborative environment and possess a strong drive for continuous improvement.
• Articulates client business objectives and how our work delivers on those objectives.
• Is commercially astute, identifies and suggests opportunities to theDirectors.
• Proven experience (5-7 years preferred) in digital marketing account management; with previous accountability for annual billings in excess of $1M.
• An in-depth knowledge of the content strategy, asset production, social media and reporting processes involved in running content marketing campaigns,
• Experience with entertainment, lifestyle, and hospitality brands is a plus.
• Advanced knowledge and experience with G-Suite products and project management tools

Additional Information

All your information will be kept confidential according to EEO guidelines.

Jellyfish positions are open to everyone that fits the qualifications. All backgrounds and diverse talents are cherished and welcomed.

Equal Opportunity Employer:Jellyfish is committed to making adjustments in our recruitment process to enable you to demonstrate your full potential. Should you require reasonable accommodation, please fill out the formhere.

• Flexible working
• Annual Bonus
• Training and Development
• Life Assurance
• Employee Assistance Programme – Counseling

Jellyfish