Donor Relations Coordinator

We have a non-profit in the San Francisco Bay Area seeking a strong Donor Relations Coordinator who can support the Executive Director with Administrative tasks as well.

Position is 100% remote

Pay is $25-$28/hr

Ideal candidate has non-profit experience and can work PST hours between 9-5pm.

A great opportunity to make a difference and impact the lives of Individuals with Developmental Disabilities.

The Operations Assistant/Donor Relations Coordinator will be part of a growing entrepreneurial team responsible for the operation of Helpers Community’s administrative needs and programs serving Individuals with Developmental Disabilities. As the Assistant to the Executive Director (ED) and marketing support for the Retail Marketing Director, the Operations Assistant will execute daily operations and special projects as prioritized by the ED and the Retail Marketing Director (RMD). Initiative, ability to take direction, attention to detail, flexibility, outstanding written communication skills, excellent knowledge of computer systems, preferred experience with Neon or CRM systems, some graphic skills, organizational skills, and professionalism required.

Executive Assistance:

• Execution of daily administrative operations
• Schedule and coordinate board meetings – zoom or in person
• Special projects: Manage compilation of Grant Requests
• Execute / Distribute Strategic Marketing Planning Decks
• Integrate Development and Marketing Calendars
• Assist with organization of administrative binders, policy materials, compilation of materials
• Availability to respond to Group Living Home requests as needed
• Other duties as needed

Development/Fund Raising:

• Research, organize, create first drafts of potential grants, grant applications
• Maximize use and management of Neon: (Process, manage all incoming gifts, monitor and ensure acknowledgement letters issued on Neon)
• Manage pledges, tracking, and coordinate processes
• Manage correspondence on Neon
• Provide analysis, spread sheets of donor donations as needed
• Coordinate and generate reports as needed from Neon database
• Maintain donor relationship management database, including updating donor records, compiling biographical information, data entry, and pulling reports/queries
• Process incoming gifts and ensure that gifts are accurately recorded and thanked
• Coordinate donor mailings, including direct mail appeals
• Track pledges and monthly gifts to ensure on-time payment
• Analyze donor giving patterns to increase donor retention, upgrading, and conversion rates
• Assist with individual donor stewardship including acknowledgement letters, thank you cards, donor appreciation gifts, and other communications via phone and email
• Assist with preparation of the annual report and other reports to donors as needed
• Coordinate logistics for fundraising events, such as local and national house parties, donor cultivation events, and annual fundraisers
• Conduct research on donor prospects and other acquisition strategies to expand donor base nationally

Background & Experience:

• BA/BS or Associates degree
• Prior business experience, experience and passion for nonprofit sector
• Outstanding written and verbal communication
• Experienced and comfortable with computer systems, CRM, and ability to learn software applications, canva, adobe skills
• Familiarity with coding Neon (Nice to Have)
• Problem Solver
• Ability to interact with internal and external stakeholders
• Ability to work independently, take initiative
• Ability to take direction

Nortia Staffing – Human Resources and Administrative Staffing