Customer Relationship Manager, Customer Success, Customer Advocate
Audubon, PA (Hybrid, open to Remote)
SUMMARY:
- I am representing my client, Infinite Blue, who is the leading platform for enterprise resilience, business continuity and disaster recovery planning and response. We are in search of a Customer Advocate to join our expanding team.
- We are relentless in our pursuit of customer satisfaction in helping build, mature, and maintain resilient organizations. As a Customer Relationship Manager, you will serve as serve as the primary relationship owner for assigned accounts and work with the customer on their holistic account needs.
- Specifically, You will onboard new customers and help make their organization’s resilience programs successful over the long role. Your primary focus should be on providing exceptional customer service. This involves being highly attentive to customer needs, possessing excellent communication and support skills, and anticipating their requirements. You will be the voice of the customer and liaison back to Infinite Blue Support and technology teams in escalating/resolving issues, coordinating new project-scoped work, and shepherding projects to completion while ensuring customer satisfaction. Building and maintaining strong relationships is critical to success.
- The primary goal is to drive business growth and retention through high level customer satisfaction.
QUALIFICATIONS:
Required Qualifications
- At least 3 years experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role, ideally in B2B SaaS environment
- Proficiency in MS Office (particularly MS Excel)
- Demonstrable ability to communicate, present, negotiate with, and influence key stakeholders at all levels of an organization
- Experience delivering/presenting client-focused solutions to customer needs
- Proven ability to manage multiple complex activities at a time
- Customer-focused and superior follow-up skills
- Effective problem resolution (proactively) and decision-making abilities.
- Excellent time management skills
- Meticulous attention to detail in both communications and data tracking.
- Proficiency in English
Preferred Qualifications
- Exposure to Business Continuity and/or Disaster Recovery
- Possess a diverse range of industry experience, working with accounts of varying complexity and maturity levels.
- Solid experience with CRM software (i.e., HubSpot/Salesforce)
- Proficiency in Smartsheet and/or project management software
- Understanding of relationship databases and data models
- Multi-lingual
COMPANY PERKS
- Generous Base Salary + Bonus
- Generous Vacation Package
- Employee Benefits offered for full time employees and include: Medical/Dental/401K/etc.
Infinite Blue is an Equal Opportunity Employer.
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req22-01649
Pop-Up Talent
Related jobs:
Crew Needed for Vertical Shoot
Job Description
A production team is hiring experienced crew members for an upcoming vertical-format shoot. This project requires creative, reliable professionals who can collaborate effectively and support a smooth, visually strong production. Crew will work closely with the director and department leads to help execute this multi-day shoot.
Job Responsibilities
-
Contribute to a professional vertical-format production
-
Collaborate with the director and production team
-
Execute job-specific duties based on assigned position
-
Maintain efficiency, communication, and professionalism throughout the shoot
Requirements
-
Experienced professionals for the following roles:
-
Wardrobe Stylist
-
Production Designer
-
First Assistant Director (First AD)
-
Hair & Makeup Artist (HMU)
-
-
Must be available for the full shoot window, Dec 5–13
-
Able to work collaboratively in a fast-paced environment
Compensation
-
Rate based on experience (provide in submission)
Camera Crew for Short Production Shoot
Job Description:
A small production is seeking a three-person camera crew for a short filming session. This project requires reliable crew members who can work efficiently, collaborate smoothly, and capture high-quality footage within a fast-paced environment. Ideal applicants should have experience operating camera equipment and working as part of a coordinated production team.
Job Responsibilities:
-
Film a short project over a 4–5 hour session
-
Operate cameras and support equipment as needed
-
Work collaboratively with the team to capture clean, usable footage
-
Follow direction from the production lead
-
Maintain professionalism and efficiency throughout the shoot
Requirements:
-
Three-person camera crew
-
Experience in filming or production preferred
-
Able to work collaboratively and take direction
-
Must be available for the scheduled shoot
Compensation:
-
Paid opportunity (rate provided upon selection)
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities