Log InSign Up
HomeCustomer Success Manager (CSM)

Customer Success Manager (CSM)

$$$

About WelcomeHome

WelcomeHome is an Atlanta-based start-up SaaS company with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space.

In this fast growth industry, WelcomeHome has launched a product that is the first to (a) leverage AI and machine learning, (b) be designed for mobility and (c) integrate across email, phone and complementary platforms.

With this clear differentiation, since launch in 2019, we have experienced incredibly rapid growth, expanding from 4 to 40+ employees.

WelcomeHome’s differentiation extends beyond the best software in the space. Clients receive white glove support, from the migration from their legacy CRM platform to ongoing day to day training and troubleshooting.

About The Role

As a Customer Success Manager, you will work directly with our Director of Customer Success to ensure customers quickly adopt WelcomeHome and then continue to use and love our system. For assigned clients, you will serve as the face of the company, to both the senior-most executives to the community users. Responsibilities include:

  • Onboarding new clients by configuring the software to match the communities’ sales standards and terminology
  • Training community Sales Directors, whether on-site or via video conference
  • Elevating key needs to the company’s senior leadership
  • Mining industry data and insights and client metrics to advise sales leaders on opportunities to drive improve performance
  • Conducting Quarterly Business Reviews with our clients’ senior sales leaders

This position is based in our Atlanta office. While WelcomeHome supports remote work, employees are only eligible after 6 months of full-time employment.

About You

The ideal candidate is an organized, thoughtful, and detail-oriented individual who is inspired by innovation and our customer’s success. In addition, you will have:

  • 2+ years in customer success in a software environment (required)
  • Strong problem-solving ability
  • Excellent written and interpersonal communication skills
  • Critical thinking and data analysis skills
  • Prior experience in a start-up a plus

What You’ll Get

WelcomeHome values all of its employees and strives to provide a competitive compensation package. Benefits include health, vision and dental coverage, 401(k) matching, and unlimited PTO.

But, on top of that, you’ll be surrounded by awesome people who care deeply about what they do and will do whatever it takes to help you succeed.

Get In Touch

If interested, please apply via LinkedIn or reach out to [email protected].

WelcomeHome Software

Related jobs:

Job Description

A film production team is seeking Production Assistants for a one-day union shoot in Peekskill, New York. This is a great opportunity for individuals looking to gain hands-on experience on set and work closely with a professional film crew. The selected candidates will assist in various on-set operations and contribute to the smooth running of the production.

Job Responsibilities

  • Support the production team during filming.

  • Assist with setup, organization, and coordination on set.

  • Perform general production duties as assigned.

  • Maintain a positive, professional attitude while working with cast and crew.

  • Follow directions efficiently in a fast-paced environment.

Requirements

  • Must be available for the one-day shoot in Peekskill, NY.

  • Prior production experience preferred but not required.

  • Must be punctual, reliable, and professional.

  • Ability to work well under direction and as part of a team.

Compensation

  • Paid opportunity (Union rate)

Job Description

A dynamic film production is seeking experienced and motivated crew members to join the team. This is an excellent opportunity to gain hands-on experience and contribute to a professional production with Barrington Marson Productions.

We are currently hiring for paid positions, and applicants must be flexible with pay. Ideal candidates are passionate about filmmaking, work well under pressure, and thrive in a collaborative environment.


Available Positions

  • Gaffer – Responsible for designing and executing the lighting plan in collaboration with the Director of Photography.

  • First Assistant Director – Oversees the shooting schedule, manages the set, and ensures smooth coordination between departments.

  • Script Supervisor – Maintains script continuity, tracks daily progress, and ensures consistency across scenes.


Job Responsibilities

  • Collaborate with the production team to meet creative and technical goals.

  • Maintain professionalism, punctuality, and attention to detail on set.

  • Communicate effectively with the director and crew to ensure smooth production operations.

  • Execute assigned duties according to industry standards and safety guidelines.


Requirements

  • Previous experience in film or television production preferred.

  • Strong understanding of on-set procedures and communication.

  • Must be adaptable, reliable, and organized.

  • Willingness to work flexible hours based on production needs.


Compensation Details

  • Paid Positions

  • Flexible Pay (rates discussed based on experience and availability)

This is a great opportunity to work with a creative team and gain valuable credits in professional filmmaking.

Job Description:
Casting directors are seeking passionate and creative crew members for a series of short film reel projects in Austin, TX. This is an excellent opportunity for emerging filmmakers and production talent to gain hands-on experience, build credits, and collaborate with directors on professional-grade projects. Final films will be showcased publicly upon completion, offering valuable exposure for participants.

Job Responsibilities:

  • Collaborate with directors and production teams to bring short film projects to life

  • Assist in key departments such as cinematography, sound, lighting, art direction, and editing

  • Support day-of production needs, setup, and coordination

  • Contribute creatively and professionally to the overall success of each project

Requirements:

  • Open to cinematographers, sound designers, lighting crew, editors, art department members, and production assistants

  • Must be reliable, collaborative, and enthusiastic about filmmaking

  • Based in Austin, TX or able to self-report to set

  • Open to working on short, single-day shoots

  • Ideal for students, emerging filmmakers, and those building their reel

Compensation:

  • Unpaid volunteer positions

Crew Call for Lioness Season 3

Job Description
The hit Paramount+ series Lioness is gearing up for Season 3 and is now hiring crew members. This is an exciting opportunity to join a major television production and contribute to a high-profile project. Multiple crew positions, including Production Assistants, are available.

Job Responsibilities

  • Support production team on set during filming

  • Assist with daily tasks and logistics to ensure smooth operations

  • Work collaboratively with cast, crew, and department heads

  • Maintain professionalism and flexibility in a fast-paced production environment

Requirements

  • Must have a valid Texas driver’s license

  • Must have a personal vehicle for reliable transportation

  • Previous experience on professional productions is a plus

  • Strong organizational and communication skills

Compensation

  • Paid positions, compensation details provided upon booking

Model Recruiters for Fashion and Talent Agency

Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.

Job Responsibilities

  • Identify and recruit potential modeling talent through online platforms and personal networks
  • Build and maintain a pipeline of qualified candidates for agency representation
  • Conduct initial outreach and guide talent through the application process
  • Attend weekly calls and monthly virtual meetings for team updates and support
  • Stay informed on trends in the modeling and entertainment industries

Requirements

  • Must be 18 or older
  • Familiarity with the fashion or modeling industry preferred
  • Self-driven, organized, and results-oriented
  • Smartphone and/or computer required for daily communication
  • Able to work independently with minimal supervision

Compensation

  • Commission-based pay structure with unlimited earning potential
  • 90% remote flexibility
  • Access to an established network within the Atlanta modeling market
  • Ongoing mentorship and brand-building opportunities

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
08-30-2023

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!

Stay Safe in the Industry

Simple steps to protect your career and avoid scams.