Store Manager – Boston

THE COMPANY

ABOUT VINCE

Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.

Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 44 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.

Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

SUMMARY

Vince is seeking a dynamic, customer service driven Full-Time Store Manager.

The Store Manager is responsible for the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The Store Manager will hire, train and manage store associates to achieve the sales and profit goals, while also ensuring that store maintains excellent visual presentation and housekeeping standards. The Store Manager operates the store in accordance with the company’s operational guidelines while also following all loss control procedures and ensuring proper floor coverage to maximize store volume.

KEY AREAS OF RESPONSIBILITY:

· Achieve and exceed productivity and sales plan expectations

· Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage

· Set an example of exceptional customer service by leading sales efforts on the selling floor

· Teach and monitor each associate to do client development

· Recruit, train, motivate and retain quality sales associates. Have bench strength for potential open positions.

· Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business

· Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.

· Maintain a high level of visual merchandising and housekeeping standards

· Perform daily paperwork reconciliation and other operational tasks

· Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.

· Implement company policies and procedures

QUALIFICATIONS FOR POSITION:

· Minimum three years experience in retail management

· Full understanding of specialty retail, including business development, visual merchandising and store operations

· Computer skills to include operation of retail point of sale system, Word, Excel and email

· Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

· Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.

· Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives

· A positive, outgoing, high-energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels

· A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.

· A trainer able to teach skills in customer service, selling, and operations

Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:

Healthcare

· Elective Medical, Dental, Vision Insurance

· Flexible Spending Accounts (Healthcare FSA & Dependent Care FSA) and/or Health Savings Account (HSA)

· Employer-paid telephonic mental health counseling & other types of mental health support

· Up to $600 Annual Gym Reimbursement

Financial

· 401(k) auto-enrollment with employer match (Traditional and/or Roth)

· Employer-paid Life Insurance, AD&D Insurance, and Short-Term Disability Insurance (additional coverage available at a buy-up)

· Travel & Entertainment Discounts

· Elective Employee Stock Purchase Plan

· Elective Discounted Pet Insurance, Home & Auto Insurance, Legal Insurance

· Elective Accident & Critical Illness coverage

· Elective pre-tax commuter benefits for transit and parking

Time Off

· A minimum of 12-weeks fully paid parental leave with those with over 1 year of tenure

· Competitive Paid Time Off including Vacation, Sick, Personal & Company Holidays, minimum vacation starts at 3 weeks annually

Product

· Clothing Allowance & Merchandise Discounts

Pay Range for this role: $75-$95K Annual Salary plus bonus

Vince is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Vince