POSITION SUMMARY:
Special Events Sales Manager – Provides business development to the Sales Department through targeted market outreach for specific venue, as well as develops and maintains community and client relations; performs special projects as delegated by the GM and Director of Sales.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Increase awareness and drive additional business to specific venue through outreach
- Actively solicits new business opportunities by conducting effective sales calls, makes off-site sales calls, mailers, emails and presentations to potential clients
- Generate new leads
- Generate sales and maximizes revenue while developing and maintaining long term relationships with clients
- Create and maintain positive community relationships
- Develop relationship with local industry
- Become involved in outside organizations directly related to industry
- Monitors sales and continually develops strategies to improve and adjust to those changes
- Achieves monthly sales goals
- Attend local trade shows, participate in sales blitzes and other off-site sales efforts
- Maintains TAO Group Company Standards and exhibits gracious hospitality
Booking Special Events / Administration
- Handle initial inquires in a timely manner
- Send information packets, letter writing, email and menu / events proposals to clients
- Update Tripleseat daily with tentative and definite business
- Special Event Orders-distribute Information to Operations Team including floor plan
- Work with Event Operations team regarding set up, staffing, layout, event production needs etc.
- Ensure all accounting paperwork is accurate, responsible for collecting all monies prior to event, handle the invoicing
- Sales Manager to greet the client, introduce client to the Manager on Duty and assist with the beginning of event
- Attend weekly meetings/conference calls with operation management and sales team to review upcoming events for the week and attend pre-shift with the staff on nights of events
- Participate in sales training as directed by Director of Sales
- Conducts in person site inspections of any and all Vegas venues
Reports / Financial Revenue
- Assists in building the yearly Sales Plan
- Understand and assist with the monthly revenue reports
EDUCATION/WORKING KNOWLEDGE:
- Must have comprehensive knowledge of food and beverage, service standards, guest relations and etiquette
- Microsoft Office knowledge, strongly proficient in Excel, and Word
- Basic understanding of legal contract language
- Experience with Tripleseat Catering Software
- 3+ years of experience in high-volume entertainment or hospitality event sales and operations
- Strong network of corporate and social clientele
- Written and verbal communication; time management skills
- Ability to plan, prioritize and organize in a fast-pace, high volume environment
- Written and verbal communication skills, exceptional time management and proven sales ability while maintaining a positive, persuasive, client-focused and professional manner is essential
- Candidates must demonstrate strong problem solving and solutions-oriented decision making skills
- Candidates must be willing and available to work Monday through Friday in addition to weekends when neccissary
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must have strong problem-solving skills
- Ability to work under pressure and meet deadlines
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- Excellent written and verbal communication skills required
- Must have good positive energy throughout the day
- Must be able to read the computer monitors and print legibly
- Must be able to sit and/or stand for extended periods of time
- Must be able to move quickly through work and set the pace in the office
- Must be able to push and lift up to 25 lbs.
- Small to Medium office environment
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- 5-25% Local Travel (United States)
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Ability to maintain a high level of confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
DISCLAIMER:
This job description is a summary of duties, which are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As a Team Member, you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any Team Member may be asked and expected to perform additional duties, responsibilities, or projects without notice.
Tao Group Hospitality
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