Title: Marketing Communications Coordinator
Location: San Diego, CA
Duration: 15+ Months
Job Description: General Summary
We are looking for a social media coordinator to join the digital marketing team to manage the day-to-day operations of our social media channels. The ideal candidate will have experience engaging with fan communities, writing and responding to social media posts, and working on corporate social campaigns. Reporting to the Manager of Social Media, the right candidate must have the ability to quickly identify engagement opportunities and be able to translate brand messages into social-friendly comments
Principal Duties & Responsibilities
Monitoring brand channels on Reddit, Discord, TikTok, Twitter, Facebook, LinkedIn, and Instagram and recommending appropriate engagements and ideating opportunities to nurture community
Responding to social inquiries and replies, writing and editing social copy as appropriate, and drafting responses that follow the tone/voice and brand guidelines
Strategically following and engaging with customer, partner influencer, and media accounts, independently recommending opportunities for amplification
Surfacing trends from within the community and communicating insights to the team, developing listening reports
Training internal team members on community management triage process, and getting answers from technical experts from the product teams
Social channel maintenance, including regularly updating profiles (photos, bios, etc.)
Leading daily social media post publishing process and manages social media management platform usage
Supporting social media content creation, including TikTok
Facilitating community giveaways selecting candidates and fulfilling orders
Minimum Qualifications no standard job description text
1-3 years of social media experience working on corporate brand channels
Bachelors degree or equivalent experience
Experience managing social communities on Reddit, Discord, Facebook, Twitter, & Instagram
Strong copywriting skills and the ability to understand what content works on social media
Preferred Qualifications
Experience working with a social media management system like Sprout Social
Experience with social media in the tech industry
Solid project management skills & strong attention to detail
Ability to travel and work non-traditional hours as needed
Responsive, responsible, and able to use data to make smart decisions
Willingness to learn and interest in problem-solving
Ability to thrive in a fast-paced environment
eTeam
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