Assistant General Manager

WNDR Museum – Assistant General Manager 

ABOUT THE ROLE

WNDR is seeking an Assistant General Manager who is passionate about delivering joy and delight to guests, who will be responsible for the operations and overall guest experience of WNDR visitors, who will help oversee the merchandise and food & beverage experience, and will assist in executing on WNDR Chicago’s growth plans.

WNDR’s Assistant General Manager will work closely with the WNDR GM and will help manage personnel (WNDR Ambassadors, Floor Managers, Events, Facility Maintenance, and others), oversee strategic and tactical enhancements of the guest experience, and oversee activity related to WNDR artworks (including routine maintenance, condition reports, and installation). Additional responsibilities include (but are not limited to): (1) Interaction with guests to address any on-site concerns/needs, (2) Overseeing managers on duty, (3) Developing ongoing training programs for all personnel, and (4) Ensuring the facilities are maintained with high standards for safety, cleanliness, and appearance.

Desired Skills and Experience, and Expectations related to Role:

• 2+ years experience managing others (with accountability for all operations); hospitality (entertainment venue, F&B, museum, lodging, etc.) or retail background a plus
• Flexible working schedule to include day, evening, and weekend shifts, including on-site presence for special events, installations, or other museum related activities.
• Integrity must be at the core of your values
• Passion to represent WNDR with professionalism, clear communication, high integrity, and enthusiasm for our purpose and mission
• Excellent interpersonal skills
• Ability to work in a fast-paced, team-oriented environment
• Ability to organize, direct, and manage projects, work independently, and demonstrate sound judgment – holding yourself accountable for activity and results under your leadership
• Technology Skills: Knowledge of computer hardware and software, including MS Word, Excel, Outlook; Familiarity with project management software (Asana/Basecamp); Proficiency with retail and restaurant software applications (POS/Aloha/Opentable/Resy); Familiarity with CAD or other design software a plus.
• Ability and initiative to establish and maintain effective working relationships with co-workers, volunteers, supervisors, and public officials

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Unlimited Paid Time Off, Commuter Benefits, Potential Bonuses

HOW TO APPLY

Please submit the following:

· Resume detailing prior professional / creative experience

· Cover letter describing your interest and explaining why you’re perfect for this role

· Any additional information (portfolio links, etc) that demonstrate your awesomeness

About WNDR Museum

WNDR Museum is an immersive experience blending technology and art, inviting guests to interact with artworks and play a role in the museum’s ‘look and feel’ – breaking the boundaries of the ‘museum’ experience. WNDR believes in challenging traditional frameworks in order to spark imagination and a sense of possibility. 

WNDR Museum was named by USA Today readers the #5 Best Immersive Art Experience in the United States and has become a must-see destination in Chicago. WNDR is an immersive experience blending technology and art, inviting guests to interact with artworks and play a role in the museum’s ‘look and feel’ – breaking the boundaries of the ‘museum’ experience. WNDR believes in challenging traditional frameworks in order to spark imagination and a sense of Possibility.

WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions and backgrounds to join our team. WNDR Museum is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage and grow with our talented team.

WNDR Museum