YOUR ROLE
In this role, you will be managing a wide variety of digital and social projects and your project team will look to you as a technology subject matter expert who delivers best in class executions and is specifically responsible for managing production resources (internal & external). You will leverage your deep understanding of the digital process and requirements to coach and guide teams and clients through a project lifecycle. You will manage and mentor digital production coordinators in digital best practices and production workflow. This role requires an ability to communicate strongly and effectively with internal and client teams to drive decisions and next steps.
YOUR RESPONSIBILITIES
- Fulfills the role of digital project manager or digital producer in project-related processes
- Work directly with client teams to understand the overall business objectives and strategies and how each digital project interrelate with each other
- Balance and manage scope, time, cost, process, risk and quality
- Manage multiple digital projects for multiple clients with the ability to prioritize on the fly
- Troubleshoot conflicts directly with all stakeholders
- Assign and engage the appropriate resources throughout the project lifecycle to promote a high performing and effective team
- Manage client and partner relationships from inception to launch by conducting regular calls, monitoring and escalating project risks, soliciting client/partner feedback, making modifications to deliverables
- Manage third party vendors or offshore partners as necessary in the delivery of projects, including gathering estimates
- Performs other duties as assigned
REQUIRED SKILLS
- 3+ years of experience in digital project management/production including website projects with technical complexities
- Excellent communication skills, both written and verbal
- Basic HTML/CSS knowledge
- Experience working in Content Management Systems
- Experience working with design software (Photoshop/InDesign/other)
- Knowledge of web sites, social platforms and applications
- Strong experience managing project financials and resourcing
- Effective negotiation and conflict management skills
- Strong interest in creative best practices and emerging technologies
- Strong process and documentation skills
- Calm and solution focused
- Desire for growth (for individual and team)
- Eagerness to learn/manage new skills and processes
- Resourceful and creative problem solver that operates efficiently within a given situation
- Possess strong organizational and time management skills with the ability to set priorities, multi-task and meet deadlines
- Strong organization and communication skills, as well as the ability manage the expectations of the internal McCann partners and clients
- Expertise and experience with digital deliverables, including but not limited: web site development, animated banners, static posts, and Digital Displays
- Expertise and experience with digital platforms, including but not limited to: Instagram, Facebook, TikTok, and Twitter
- Well versed with current social trends of digital advertising and future developments
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
McCann Detroit
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