Live events are fun.
Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.
Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.
The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI.We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.
TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.
TicketManager serves a who’s who of global brands including Fortune 500s, local businesses and even the NBA and NFL.
Desired Skills and Experience:
- BA/BS degree required
- 1-3 years of experience in SaaS or Internet based products and services – Enterprise SaaS a plus
- Insanely curious and data-driven
- Ability to develop and defend strong point-of-views with data and analytics
- Passionate about solving customer problems
- Capable of deconstructing a big vision into incremental steps in delivery
- Knowledge of project management tools such as Jira
- Excellent interpersonal, organizational, verbal, and written communication skills
- Self-motivated, takes ownership, and thrives in an entrepreneurial, autonomous environment
Responsibilities:
- Conduct research to identify client needs and market gaps, working closely with Engineering, Marketing, Sales, Operations, and Customers
- Suggest and write product enhancements with user stories, use cases, and acceptance conditions to improve user experience
- Prioritize the implementation of new features, set specific timelines, owning parts of the product roadmap
- Coordinate and clarify requirements with design and engineering to deliver functional solutions, and roll out improvements to clients
- Perform quality assurance controls on products
- Create support and training documents for internal and external users
- Monitor and report on users’ reactions after launching
TicketManager Highlights:
- $50-55k Base Salary DOE
- Bonus Eligibility
- 401k & Company Match
- Health Benefits (Medical, Dental, Vision)
- Unlimited PTO
- Monthly Happy Hours & Volunteering
- Fun Company Perks
- Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row
- Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
- 4.6 out of 5 Glassdoor rating
- Used by over 4,000 globally known companies including ~15% of the Fortune 500
TicketManager
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