TicketManager

Live events are fun.

Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.

The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI.We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.

TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.

TicketManager serves a who’s who of global brands including Fortune 500s, local businesses and even the NBA and NFL.

Desired Skills and Experience:

• BA/BS degree required
• 1-3 years of administrative/executive assistance experience preferred
• A people person who likes working with people! Negotiating, influencing, and dealing effectively with people
• High personal integrity, ethics, and credibility
• Proven ability to work with all levels of management and staff, as well as outside clients/vendors/partners
• Excellent communication and organizational skills with the ability to manage multiple projects simultaneously
• Strong communication, organizational, interpersonal, computer (MS Office), and research skills
• Ability to work with all levels of management and staff, as well as outside clients/vendors
• Self-Motivated, takes ownership, and thrives in an entrepreneurial, autonomous environment
• Sensitivity to confidential matters is required

Responsibilities:

• Office Management
• Support in the day-to-day administration, office management, operational and strategic needs of all TicketManager Offices nationwide while ensuring our award winning culture
• Assist on maintenance and execution of company policies, procedures, investment, and compliance needs
• Work closely with the Head of Business & People Operations to assist in all HR and People Operations initiatives
• Act as the first face our staff, customers, and visitors see when contacting or visiting TicketManager; which includes receiving and directing visitors
• Manage calendars, and strategic needs for our Executive Team
• Make travel, meeting, and event arrangements including working with Marketing on our conference sponsorships and arrangements
• Aide in event planning for TicketManager’s monthly & quarterly outings and meetings
• Customer Relations with top customers and our Customer Success team
• Work closely with finance on AP/AR and all mailing needs
• Creating spreadsheets, reports, drafting letters and documents, transcribing notes, copy/printing documents, and file/manage paperwork
• Maintaining office supply inventory

TicketManager Highlights:

• $45k-$55k DOE
• Bonus Eligibility
• 401k & Company Match
• Health Benefits (Medical, Dental, Vision)
• Monthly Happy Hours & Volunteering
• Fun Company Perks
• Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row
• Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
• 4.6 out of 5 Glassdoor rating
• Amazing health benefits, office culture & unlimited PTO
• Used by over 4,000 globally known companies including ~15% of the Fortune 500

TicketManager

Live events are fun.

Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.

The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.

TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.

TicketManager serves a who’s who of global brands including Fortune 500s, local businesses and even the NBA and NFL.

Responsibilities:

• Support the VIP Sales team in sourcing ticket options for customers

• Own the administrative tasks of the sales process including but not limited to: sourcing ticket options, purchasing tickets from sellers, processing customer orders, delivering tickets to customers, processing payments

• Communicate options to clients and discuss recommendations

• Provide customer service for purchased tickets

• Review, track, and follow up on accounts receivable

Desired Skills and Experience:

• Bachelor’s Degree Required

• Entry Level: 0-2+ years of work experience in a collaborative, data-driven environment 

• Customer service experience in a sports & entertainment setting

• Ticketing industry experience preferred

• Proven ability to work under pressure to deliver on time-sensitive tasks

• Demonstrated organization skills

• Comfortable with being on the phone – potentially dozens of calls each day

• Experience working with Dynamics or similar CRM

• Excellent verbal and written communication skills

• Ability to multi-task, prioritize, and manage time effectively

TicketManager Highlights:

• $45,000-$55,000 DOE

• $10,000 Annual Bonus Eligibility

• 401k & Company Match

• Health Benefits (Medical, Dental, Vision)

• Unlimited PTO

• Monthly Happy Hours & Volunteering

• Fun Company Perks

• Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row

• Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal

• 4.6 out of 5 Glassdoor rating

• Used by over 4,000 globally known companies including ~15% of the Fortune 500

TicketManager

Live events are fun.

Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.

The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI.We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.

TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.

TicketManager serves a who’s who of global brands including Fortune 500s, local businesses and even the NBA and NFL.

We are proud to be the fulfillment partner of choice for many of the Global 2000, includingVerizon, and FedEx. We process millions of tickets annually with over 99.95% fulfillment accuracy. This position is not only critical to our success and reputation as the leader in the industry but the success of our software customers.

Desired Skills and Experience:

• BA/BS degree required
• 0 – 1 year of related work experience
• Previous Box Office/Ticketing experience a plus
• Excellent communications skills, both oral and written
• Process-driven, creative thinker with proven ability to articulate, and implement innovative solutions
• Must have exceptional follow-through, possessing a high level of attention to detail
• Experience with Outlook and Excel
• Comfortable with learning new software programs
• Possess the highest level of ethics and integrity!

Responsibilities:

• Distribution of physical and electronic ticket orders
• Working with key customers on all shipping needs and issues
• Building relationships with TicketManager’s customer base
• Organize and maintain fulfillment space daily
• Maintaining relationships with shipping providers (FedEx, UPS, etc…)

TicketManager Highlights:

• $18-$20 per hour DOE
• Bonus Eligibility
• 401k & Company Match
• Health Benefits (Medical, Dental, Vision)
• Unlimited PTO
• Monthly Happy Hours & Volunteering
• Fun Company Perks
• Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row
• Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
• 4.6 out of 5 Glassdoor Rating
• Used by over 4000 globally known companies including 15% of the F500

TicketManager