Product Manager

Title: Product Manager

Position Type: Full-Time/Permanent/Direct hire/Hybrid

Responsibilities:

The Product Manager will represent Prendio by building meaningful relationships with customers, internal teams, partners, and other stakeholders to get feedback on products and services. They will identify product gaps and problems, analyze the market and competition, gather requirements, and define key metrics in order to drive product growth.

Key Functions:

• Gain a deep understanding of customer experiences, and identify, document, and generate new ideas aimed at improving those experiences
• Advocate for customers and users in the product direction and prioritization of the backlog.
• Build and maintain an advanced prioritization matrix to prioritize activities based on customer feedback and impact
• Evaluate enhancements to ensure that customer problems are effectively solved based on prior feedback
• Assist in maintaining the backlog of epics, enhancements, and bugs in Jira
• Understand markets, competition, and user requirements/problems in depth
• Create and maintain a product competitive analysis
• Drive planning sessions and prioritize work based on customer needs, product strategy and business impact; track and communicate progress
• Identify and develop product positioning that uniquely differentiates Prendio, work with marketing to develop product whitepapers, presentations, videos, website updates and social media posts, to communicate the value proposition of our products
• Drive product launches including communication to customers, internal teams, executives, and other product management team members
• Communicate changes and improvements to the platform, usage and operational analytics, gaps, and escalations to internal stakeholders in order to drive strategic decisions

Requirements:

This role requires a customer-centric, organized, hands-on individual who pays close attention to detail and can handle multiple projects at once. Additional qualifications include:

• Bachelor’s Degree in Product Management, Business Administration, Computer Science, or another related field
• 5+ years of professional experience in Product Management preferred
• Prior experience with SaaS
• Demonstrated experience in gathering and documenting product requirements
• Excellent written and communication skills, including experience presenting to customers and other stakeholders
• Experience working and delivering product or services in an agile environment preferred
• An affinity for learning new programs and software applications
• Must be self-motivated, inquisitive, and persistent
• A friendly, upbeat personality
• Extensive experience with MS Office
• Experience with Jira/Confluence

Compensation and Benefits:

• Competitive salary
• Blue Cross Blue Shield Health Insurance – 100% of employee premiums paid
• BCBS Dental insurance – 100% of employee premiums paid
• VSP Vision Coverage – 100% of employee premiums paid
• Flexible Spending Account – Healthcare
• Health savings account
• 401K/Roth 401k with generous company match
• Short- & Long-Term Disability and Life Insurance – premiums paid
• Paid holidays
• Unlimited vacation
• Complimentary subscription to the Calm app, pet insurance, legal assistance and more

Perks:

• On-Site Gym
• Standing Desks
• Regular catered lunches
• Work sponsored social clubs and activities
• Quarterly employee appreciation events
• Full kitchen stocked with snacks and coffee
• Unique and beautiful office space
• A fun, friendly, and engaging work environment

This is the fun and exciting challenge you’ve been looking for! Apply today to join the team at one of the fastest growing software startup companies in the greater Boston area!

Prendio