We are looking for an experienced Customer Success Manager to join the team and support our rapid growth. You will partner closely with analysts, product, engineering and business leaders to drive the successful adoption of Novisto to help customers realize the business value of our partnership and offerings. the expansion and engagement of our growing customer base
Your responsibilities will include:
- Partnering with customers to define success and to build a joint plan with defined objectives, milestones, and metrics needed to achieve their goals.
- Creating deep relationships with your customers and understanding their evolving business needs
- Designing and executing programs to expand and deepen Novisto usage and satisfaction across your customers, including training, enablement, evangelism, and customer internal marketing initiatives;
- Managing the customer projects (scope of work, roles, and responsibilities, deliverables, timelines) with clear status reporting, pro-active challenges identification, and resolution by working with cross-functional teams
- Influencing the positive evolution of our product by sharing insights with the team which thoughtfully represent our clients’ needs, wants, and desires for our product;
- Serving as the liaison between the client and the product organization to manage client’s expectations, share Novisto’s product roadmap with the client portfolio;
- Showcasing the compelling impact on your clients’ business made possible by their use of Novisto, and share those stories internally.
What we are looking for:
- 5+ years of relevant work experience in building and managing high performing Customer Success or Account Management teams or experience in Project Management
- Deep caring about customers and a natural ability to empathize with and advocate for them;
- Passion for the ESG industry;
- Strong communication and presentation skills in English (French is an asset)
- Ability to independently prioritize work and autonomously manage a large workload;
- Track record of excellence; demonstrated excellence in work;
- Structured and analytical approach to any work plan;
- Entrepreneurial approach to testing hypotheses and quickly iterating on ideas;
- Startup, software development industry and-or SaaS experience
What we offer:
- The opportunity to join an early-stage, well-financed company
- Opportunity to work remotely at your convenience
- The chance to have an impact by creating a product that is bringing positive change around the world
- Generous health benefits
- Beautiful office, in the heart of Old Montreal, steps from the metro.
Novisto
Related jobs:
Job Description
An independent dark comedy/drama short film is seeking a dependable, proactive Grip to join a small, focused production team. This non-union crew opportunity is ideal for grips who enjoy hands-on work in character-driven indie films and thrive in organized, collaborative environments. The role plays a key part in maintaining efficient setups and a safe, smooth workflow during interior-heavy scenes.
Job Responsibilities
-
Support camera and lighting setups, including stands, modifiers, and basic rigging
-
Assist the Director of Photography and G&E team to keep setups moving efficiently
-
Help maintain a safe, organized set during company moves and resets
-
Contribute positively to a collaborative indie film environment
Requirements
-
Non-union crew members
-
Prior on-set experience as a Grip (student, indie, or short film experience welcome)
-
Comfortable working on a tight, performance-driven production
-
Reliable, punctual, adaptable, and team-oriented
Compensation
-
Unpaid role
-
Meals provided
-
IMDb credit
-
Copy of the film provided
Job Description
A comedy short film is seeking an Art Department / Set Dresser to help bring a fun, stylized apartment setting to life. The project centers on a group of close-knit female friends hosting multiple pre-parties in one apartment, with humor inspired by The Office and Arrested Development. The visual tone leans toward funky, playful, and purposefully messy “girlhood” vibes. This is a collaborative indie production ideal for creatives looking to build experience and credits in narrative filmmaking.
Job Responsibilities
-
Lead and manage the art department for a short-form comedy project
-
Collaborate with the director and creative team to develop the overall visual concept
-
Dress and style multiple apartment-based set-ups (approximately six variations)
-
Source, arrange, and adjust props and décor to support story and comedy beats
-
Ensure visual continuity across all scenes
-
Help maintain a visually engaging and camera-ready environment throughout the shoot
Requirements
-
Interest or experience in art department work, set dressing, or production design
-
Strong creative eye with an understanding of comedic and stylized environments
-
Ability to work collaboratively in a fast-paced indie film setting
-
Comfortable working within a limited art department budget
-
Reliable, organized, and able to problem-solve on set
Compensation Details
-
Unpaid position
-
On-screen credit provided
-
Meals provided during production
-
Excellent opportunity for portfolio building and hands-on experience
Job Description
An upcoming low-budget indie psychological drama feature film is seeking an experienced Behind-the-Scenes (BTS) Photographer to join the production team. This role focuses on capturing candid moments on set, documenting the filmmaking process, and creating high-quality BTS imagery for promotional and portfolio use. This is an unpaid opportunity offering valuable on-set experience and professional screen credit.
Job Responsibilities
-
Capture behind-the-scenes photos during active film production
-
Document cast, crew, and key moments on set in a professional manner
-
Work efficiently in low-light, fast-paced shooting environments
-
Coordinate with the director and production team to avoid disrupting filming
-
Deliver usable BTS images for marketing and archival purposes
Requirements
-
Prior BTS or on-set photography experience
-
Comfortable working in low-light and fast-moving environments
-
Professional attitude, reliability, and strong communication skills
-
Own camera gear preferred
-
Ability to provide portfolio samples or prior film set work
Compensation Details
-
Unpaid position
-
Official screen credit
-
Meals provided on set
-
Access to a professional film set
-
Permission to use BTS photos in your portfolio with proper credit