BBB National Programs
BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.
Manager, Media Relations
Who We Are
We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. We are the home to more than a dozen self-regulation programs that set high standards for businesses and provide third-party accountability and dispute resolution services that help ensure a fair marketplace for consumers. BBB National Programs has worked with industry leaders and government regulatory agencies since 1971 to establish the standards that guide best practices in advertising, privacy, children’s and teen’s marketing, consumer warranty issues, dispute resolution, and other emerging issues.
ABOUT THE MARKETING + COMMUNICATIONS DEPARTMENT
The Marketing and Communications (MarCom) Department at BBB National Programs is a high-performing, mission-driven team of marketing and communications professionals who play a vital role in supporting the organization’s operations and mission. MarCom is an agile, agency-like team responsible for the cohesive communication and promotion to external audiences of BBB National Programs and its more than a dozen self-regulatory, accountability, and dispute resolution programs.
YOUR IMPACT
As the Manager, Communications at BBB National Programs, you will make a difference by helping to:
- Strategically grow the organization’s media relations initiatives through the placement of earned media coverage and op-eds.
- Cultivate and expand the BBB National Programs brand by sharing content over our various platforms and marketing channels.
- Grow and enhance BBB National Programs’ presence with influential media, particularly those who cover government regulation and industry self-regulation, advertising and advertising law (including children’s issues), and global and domestic privacy issues and policies (also including children’s issues).
Essential Duties And Responsibilities
- Develop outreach initiatives and campaigns to introduce BBB National Programs, as represented by executive leadership, program leaders and subject matter experts, to members of the print, electronic (television and radio), and digital media
- Write BBB National Programs press releases and other key “pitch” components, such as fact sheets
- Develop narratives, messaging platforms, and talking points that increase positive visibility for BBB National Programs
- Interview subject matter experts and write articles, blogs, and self-regulatory information for all appropriate distribution channels
- Work collaboratively with MarCom team to maintain current content platforms and explore outreach and expansion opportunities for BBB National Programs messaging
What You Will Bring
Must have:
- Bachelor’s degree (B.A.) in communications, journalism, or a related field
- 4+ years’ experience working with and writing materials, such as press releases and other editorial content, targeted to members of the media and other public audiences
- Proven success writing for multiple platforms—including print, digital, and social media
- Ability to take complex issues and create digestible content for the media, BBB National Programs’ stakeholders, and the public
- Proven track-record creating key messages and executing communications and press campaigns that influence public opinion and create more visibility for the organization and its mission
- Sound judgment in communications with the media, as well as other external and internal parties
- Excellent time and project management skills and ability to effectively prioritize and manage work
- Strong communication, presentation, and persuasion skills
- Strong interpersonal communication and organizational skills
- Ability to coordinate, prioritize, and accomplish multiple tasks in a fast-paced environment
- COVID-19 Vaccination
Let us know if you have:
- Working on the Hill or in an Administration in a press or communications role
- Experience drafting press releases relating to legal matters
- Crisis communications and internal communications skills
- Fortune 500 experience
- Current list of media contacts
WHAT WE OFFER:
At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do.
- Health & Welfare Benefits : You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance.
- Financial Well-Being : Build your retirement savings with our 401k plan matching up to 6% of your contributions.
- Time Off : You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and sick leave.
- Wellness : We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program.
- Environment : Our modern headquarters in McLean, VA provides the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive mindset and diverse workforce are strengths in fulfilling our mission; therefore, we continuously work to engage and develop diverse and inclusive talent and leaders.
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