Design Shop Order Coordinator
The Design Shop Order Coordinator will play an essential role in the management of Design Shop communication and issue resolution as well as customer service maintenance. The role will act as a liaison between Home Office and Design Shop teams and report directly to the Retail Operations Manager. The position requires a mindset of customer service and superb interpersonal skills.
Key Accountabilities:
- Monitor and communicate order status updates to the sales team (including availability issues and backorder notifications).
- Partner with Retail Operations to complete required order updates.
- Monitor and reconcile order payment issues.
- Partner with Retail Support on delivery challenges.
- Partner with Customer Care in regard to order consolidation requests.
- Process COM and Custom Upholstery Orders.
- Assist with inventory receipt and organization; perform regular cycle counts.
- Manage system Inventory Dashboard (for prompt receipts and fulfillments).
- Any other tasks and responsibilities as assigned by Leadership.
Essential Skills Required:
- Strong communication and interpersonal skills
- Willingness to ask questions and seek solutions; self – starter
- Microsoft Windows proficiency, especially Word and Excel
Qualifications:
- 1-3 years of retail experience, interiors/home furnishings field preferred or 1-3 years as a Store Associate at Serena & Lily
- Inventory management or warehouse experience preferred
- Ability to work in a team environment
- Strong sense of personal style
Essential Physical Requirements:
- Ability to process information and merchandise through computer system and POS system.
- Ability to communicate with associates and clients.
- Ability to read, count and write to accurately complete all documentation.
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Ability to operate and use all equipment necessary to run the store.
- Ability to climb ladders.
- Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.
- Ability to work varied hours/days to oversee store operations
Serena & Lily
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Job Description
A vertical series production is seeking a talented Wardrobe Stylist and Production Designer to join the creative team. This project will be shot in Los Angeles and requires professionals with a strong eye for detail and proven experience in designing for vertical format productions.
Job Responsibilities
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Wardrobe Stylist: Curate and manage costumes that align with the series’ tone and characters
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Production Designer: Develop visual design concepts and oversee the set’s creative look
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Collaborate with directors and producers to ensure visual consistency
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Organize and present creative decks for approval before execution
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Manage on-set adjustments and troubleshoot design-related needs
Requirements
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Previous experience with vertical video projects
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Strong portfolio demonstrating past work in styling or production design
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Professional resume highlighting relevant experience
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Ability to work within the shoot schedule provided
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Creativity, organization, and adaptability in fast-paced environments
Compensation
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Paid opportunity; rate to be discussed based on experience