Sr. Director, Corporate Communications

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

JOB SUMMARY: Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways at its theme parks, through its licensed experiences and consumer products. With innovations inspired by some of the most creative minds in entertainment, Universal’s theme parks are where amazing technology, cinematic greatness and sheer ingenuity come together to bring guests inside the world’s most loved stories.

The Senior Director, Corporate Communications is a key leadership role that requires an experienced communications strategist and tactician who embraces fast pace, new and stimulating challenges, and who will help lead the global implementation of strategies designed to position Universal Parks & Resorts as a global employer of choice, a premium destination for our guests and visitors world-wide, industry leader and disruptor, and a strong community citizen and good neighbor.

• MAJOR RESPONSIBILITIES:
  Develops and executes corporate communication strategies to support external and internal corporate initiatives; external community, diversity, and government activities; new products, content, ventures; and corporate-level crisis/issues communication. Measures effectives of programs and establishes KPIs for programs to deliver impact to organization.
• Serve as a supporting company spokesperson, responding to media requests and crafting statements. Member of the crisis communications team, participating in crisis and issues response and supporting Parks crisis and business issues world-wide.
• Foster relationships with key external stakeholders including media, PIOs, community leaders and develop proactive, compelling corporate-level stories and related content that promote, enhance, and protect the UPR’s brand reputation. Contribute to corporate owned channels including UPR Linked-In, Corporate Communications website and Connect Community Newsletter. Maintain critical NBCU Comm relationships and support content development for NBCU-level initiatives.
• Share best practices, activity calendars, global media coverage, etc. and provides consultative role to global PR teams and partners. Amplifies destination-level initiatives at the global level as appropriate.
• Supports execution of executive communication strategies through external media and thought leadership. Serve as trusted advisor to leaders on communications strategy.
• Build and manage vendors and oversee contacts for communications toolsets. Oversee and deliver weekly global corporate communications calendar to ensure alignment.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION: Bachelors degree from a four-year college or university in Communications, Public Relations, Journalism or related field required. Masters Degree a plus.

EXPERIENCE: 10+ years related experience required; 3+ years of supervisory experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS: APR certification a plus.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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