Sharesale
Log InSign Up
HomeDirector, Learning & Org Development

Director, Learning & Org Development

$$$

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

At Universal Studios Hollywood, we want to develop the best leaders and be known for it. The Director of Learning & Organization Development requires a strong background in OD processes, talent and leadership development, and operational/technical skills development for our frontline workforce. This hands-on role will oversee all OD/talent processes related to employee engagement and internal growth, design, develop and deliver enterprise-wide leadership and talent development programs, and onboarding processes for all levels of the organization. This role will also partner closely with senior leaders to consult on team effectiveness challenges and facilitate interventions, workshops and off-sites that can address the required needs.

Organization Development: Design, develop and deliver effective performance management, talent management and OD systems, strategies and practices.

  • Partners with UPR on the design, development and execution of UPR Talent Review (succession planning) process and associated assessments and analytics.
  • Partners with UPR on the development and execution of UPR performance and development feedback tools in integrated online platform (e.g., goals, evaluations, development plans, internal resumes, etc.). Is responsible for managing annual processes and ensuring compliance.
  • Is responsible for assisting the organization in driving Team Member Engagement strategies and consulting with organizational leaders on results interpretation and action planning. Partner with UPR on the design and execution of annual engagement surveys and ad hoc employee research. Analyzes results and produces company and department level reports. Provide overall content analysis to Sr. Leadership team regarding results.

Leadership & Talent Development: Design, development, implementation and evaluation of all USH leadership programs to ensure consistent practices and alignment with the overall business goals.

  • Drives the strategy, design, development and delivery of core USH competency-based training programs for exempt, emerging leader pipeline, new leader, supervisor, experienced leader, high potential and executive training programs. Analyzes Org Development metrics against business objectives to ensure all leadership development programming is aligned to the key business objectives/levers.
  • Develops, maintains and delivers key Pipeline Talent programs such as “DLT” and “FOLO” and supports the overall development of capability across the organization. Supports the HR Operations team in further developing talent processes.
  • Supports the design and delivery of open enrollment workshops and learning series.
  • Partners with Comcast/NBCUniversal in the integration and delivery of core corporate programs. Facilitates USH nomination process for corporate programs and serves as learning lead supporting NBCU Talent Lab.
  • Works closely with senior business leaders to identify gaps in productivity, and performance, recommends targeted business solutions to build individual and team competence, and builds impactful programs/processes that link to individual development and increased business performance.
  • Partners with Comcast|NBCU compliance team to ensure USH Team Members are assigned and in compliance with corporate requirements. Designs and develops creative delivery solutions for park hourly population to meet spirit and intent.

Operational Training: Design, development, delivery, and evaluation of operations-focused onboarding and training programs, processes, and associated initiatives to ensure newly hired and current frontline Team Members are fully prepared to successfully perform their job responsibilities.

  • Leads a team of learning professionals in providing strategic performance consulting services for front of house operating divisions. Works closely with senior business leaders to identify gaps in productivity, performance and service, recommends targeted business solutions.
  • Drives the strategy, design, development, and delivery of USH training programs to support cultural assimilation as well as programs to drive functional capability for hourly, non-exempt, and emerging leadership within our operating divisions.
  • Builds guest service delivery strategy and annual tactics based on company metrics/measures to support increased improvement. Supports both global guest service initiatives as well as functional support.

General Duties

  • Provides leadership to direct staff to motivate and achieve work accountabilities, goals and personal development needs.
  • Provides performance and organizational development consulting and serve as an adviser to HR Business Partners, other HR functions and the business.
  • Plans and manages operating budgets and capital resources.
  • Develops measures and processes to continually assess transfer of knowledge and content/program effectiveness.
  • Applies LMS and digital technologies in the ongoing design and delivery of existing and future training programs and products; use tools that motivate and engage learners and learning across a diverse landscape.
  • Delivers key business activities, including internal leadership meetings and team events/off-sites
  • Develops and manages external vendor/partner relationships resulting in high-quality, cost-effective learning solutions.
  • Understands and actively participates in Environmental, Health & Safety and compliance responsibilities by following established USH policy, procedures, training and team member involvement activities.
  • Builds and maintains strong client, and subject matter expert relationships to gather ongoing needs assessment information and build curriculum content and OD solutions.

Qualifications

  • Must have excellent leadership, change management, consulting and influence skills while demonstrating the ability to think strategically and translate business performance gaps into learning and development strategies.
  • 10+ years’ experience designing, developing, and implementing diverse learning solutions. At least 5 years’ experience in a management/leadership role; or equivalent combination of education and experience
  • Bachelor’s degree is required in Business, Human Resources, Organizational Development. Master’s degree is preferred in Psychology, Instructional Design, or Organizational Development.
  • Classroom instruction & facilitation: Excellent skills in stand-up instruction, presentation and facilitation
  • Advanced interpersonal skills, ability to communicate effectively and represent the USH brand across all levels in the business.
  • Ability to work both collaboratively as a team across various functions and work independently in an ambiguous, constantly-changing environment with a relentlessly positive attitude.
  • Ability to manage multiple projects to ensure on-time delivery and quality using both internal and external resources.
  • Superb interpersonal and communication skills (verbal and written)
  • Creative approach to problem solving
  • Knowledgeable of various personality and organizational assessments (e.g. DISC, Social styles, 360, etc.) Outstanding focus, flexibility and ability to work independently
  • Translate strategy to action and drive accountability for progress to key milestones
  • Proven track record of leading and developing others
  • Ability to execute high-impact OD/learning strategies that enhance people and business performance
  • Results focused; a consultative leadership style that builds high-performing teams across multi-disciplined projects that consistently meet targets and realize organizational benefits.
  • Ability to collaborate with HR Business Partners and line leaders internally
  • Skilled communicator through written reporting and verbal presentation
  • Proficient in Microsoft Office suite: Word, Excel, PowerPoint, Publisher and Outlook
  • This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Desired Characteristics

  • Solution driven and flexible in his/her interpersonal style
  • Ability to collaborate across functions to ensure consistency of people-related processes
  • Effective planning and management skills
  • Excellent written and verbal communication skills
  • Prior experience with design, creation and implementation of computer-based training.
  • Humble and curious with an ability to partner across multiple disciplines

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 – $165,000 plus bonus

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Related jobs:

Job Type:
Actor
Skills:
Acting

Young Boy Stand-In – Feature Film “By Any Means”

Job Description

A feature film production is seeking a male stand-in to double for a young boy character. This position requires a small build and previous stand-in experience. It’s a great opportunity to work closely with the crew on a professional set while helping to bring a major production to life.

The role involves supporting the camera and lighting teams with technical setups, rehearsals, and scene continuity. Applicants must match the actor’s size and be fully available for the scheduled shoot day.

Job Responsibilities

  • Stand in for a young boy actor during scene blocking and lighting adjustments

  • Follow specific direction from the production team

  • Match the height and movements of the actor being doubled

  • Be dependable, focused, and professional on set

Requirements

  • Male, white, age range: 18–35

  • Height: under 5’5”

  • Small build required to match a minor’s frame

  • Must have previous stand-in experience

  • Must be local to the Atlanta, GA area and available for a full day shoot

Compensation

  • $175 for up to 12 hours guaranteed

  • Non-union production

  • Opportunity to work closely with industry professionals on a feature film

Job Type:
Actor
Skills:
Acting

Female Stand-In – Feature Film “By Any Means”

Job Description

A new feature film production is seeking an experienced female stand-in for a lead actress. This is a great opportunity for talent with previous stand-in experience to join a professional, fast-paced set and work closely with the camera and lighting departments.

Job Responsibilities

  • Stand in for the lead actress during lighting and camera setups

  • Follow detailed direction to maintain continuity and blocking

  • Be present for rehearsals and adjustments with crew

  • Maintain focus and professionalism during long shoot hours

Requirements

  • Female, white, age range: 18–35

  • Height: 5’6″ to 5’8″

  • Weight: 140–165 lbs

  • Brown hair preferred

  • Must have previous stand-in experience

  • Must be local to the Atlanta, GA area and available for a full shoot day

Compensation

  • $175 for up to 12 hours guaranteed

  • Non-union project

  • Work on a high-quality feature film set with experienced crew

Job Type:
Actor
Skills:
Acting

Male Stand-In for Greg Jr – Feature Film “By Any Means”

Job Description

A feature film production is casting a male stand-in for the character Greg Jr. This opportunity is ideal for experienced stand-ins who closely match the lead actor’s physical profile and are comfortable working behind the scenes in a fast-paced film environment.

Job Responsibilities

  • Stand in for the actor playing Greg Jr during lighting and technical setups

  • Follow precise blocking and marks as directed

  • Collaborate closely with crew to ensure visual consistency

  • Be present and professional for long on-set days

Requirements

  • Male, white, age range: 18–30

  • Height: 5’5″ to 5’7″

  • Weight: 120–130 lbs

  • Dark hair preferred

  • Must have prior stand-in experience

  • Must be local to the Atlanta, GA area and available for a full day of filming

Compensation

  • $175 for up to 12 hours guaranteed

  • Non-union project

  • Work on a feature film with a seasoned production team

$$
Job Type:
Actor
Skills:
Acting

Child Photo Double – Upcoming Comedy Series

Job Description

A new comedy series is now casting a photo double for one of its featured child actors. This is a great opportunity for young performers with a matching look and flexible availability to work behind the scenes on a professional production.

Job Responsibilities

  • Stand in for the child actor in rehearsals and technical setups

  • Remain still and follow direction from the crew

  • Match movement and appearance as needed for continuity

  • Be available for multiple scheduled dates with flexibility

Requirements

  • Female, Caucasian

  • Age range: 9–21 (must match youth size 12/14)

  • Height: approximately 5’4”

  • Blonde hair preferred (wig provided if needed)

  • Must have a flexible schedule from late May through early July

  • Must be local to Atlanta or able to self-report

Compensation

  • $196 per 12-hour day

  • Multiple booking dates across May, June, and July

  • Work on a professional comedy production filming in Trilith and surrounding areas

Job Type:
Extra
Skills:
Acting

Police Officer and Firefighter Types – Multi-Day Casting Call

Job Description

A gripping multi-day shoot is now casting talent to portray police officers and firefighters in a high-intensity scene. Real first responders are strongly encouraged to apply. This is a fantastic opportunity for those with a commanding presence to contribute to an immersive, action-driven production.

Job Responsibilities

  • Portray a police officer or firefighter in an action-driven scene

  • Take direction from the production team and respond with precision

  • Maintain continuity and realism across multiple shoot days

  • Arrive on time and stay in character throughout filming

Requirements

  • Male or female, age 18+

  • All ethnicities welcome

  • Must be available for all four shoot days (Tuesday through Friday)

  • Real police or firefighter experience is a plus

  • Must be local to Atlanta or able to self-report

Compensation

  • Base rate: $104 for 8 hours ($13/hr)

  • Overtime: $19.50/hr after 8 hours

  • Four consecutive days of work on a professional production

College Instructor – Commercial Casting Call

An educational commercial is casting a male actor to portray a college instructor in a classroom scene. This non-speaking role will showcase the presence and professionalism of a teacher guiding students through their academic journey.

Job Description

The role requires a mature, knowledgeable look and confident body language that conveys authority and approachability without spoken lines.

Job Responsibilities

  • Portray a college instructor leading a classroom setting

  • Follow direction to deliver believable, expressive non-verbal performance

  • Represent the role of a respected educator

  • Maintain continuity and professionalism throughout the shoot

Requirements

  • Male, age range: 30–60

  • Any ethnicity

  • Must be a local hire to Baldwin County, AL

  • Should have a clean, polished appearance and comfortable classroom presence

  • No dialogue required

Compensation

  • $450 per full day / $250 per half day

  • Non-union commercial with full buyout for web, internal, and social media use

  • Opportunity to represent a pivotal character in an educational campaign

Pregnant Female – Commercial Casting Call

Job Description

A commercial project is casting a female actor to portray a pregnant college student working toward a brighter future. This non-speaking role represents strength, resilience, and hope, highlighting the journey of balancing education and motherhood.

The role will depict moments in the classroom and personal life, capturing the emotional depth and determination of a young woman building a better future. A pregnancy belly prosthetic will be used.

Job Responsibilities

  • Portray a pregnant student navigating school and life transitions

  • Follow direction to express emotion and purpose without dialogue

  • Appear in classroom and lifestyle settings

  • Wear a pregnancy belly prosthetic comfortably throughout filming

Requirements

  • Female, age range: 20–30

  • Any ethnicity

  • Must be local to Baldwin County, AL

  • Comfortable wearing a pregnancy belly prosthetic

  • Must bring emotional presence through facial expression and body language

Compensation

  • $450 per full day / $250 per half day

  • Non-union commercial with full buyout for web, social, and internal use

  • Feature in an inspiring educational and life-transition campaign

Traditional Student – Commercial Casting Call

Job Description

A new educational commercial is casting a female actor to portray a traditional student in a classroom setting. This non-speaking role captures the spirit of academic focus, youthful ambition, and the everyday college experience.

The role highlights a familiar path of academic pursuit and personal growth, featuring scenes in classroom environments. This is a great opportunity for talent with a clean, natural look and strong on-camera presence.

Job Responsibilities

  • Portray a traditional student attentively participating in class

  • Follow direction to deliver subtle, expressive non-verbal performance

  • Represent the typical student experience with authenticity

  • Maintain professionalism and consistency throughout the shoot

Requirements

  • Female, age range: 18–22

  • Any ethnicity

  • Must be a local hire to Baldwin County, AL

  • Comfortable on camera and able to take direction well

  • No lines required; expressive presence a must

Compensation

  • $450 per full day / $250 per half day

  • Non-union project with full buyout for internal, web, and social media use

  • Ideal for talent seeking commercial credits and visibility

Single Dad – Commercial Casting Call

Job Description

A new commercial celebrating non-traditional educational paths is casting a male actor to portray a single dad returning to school. This is a non-speaking but emotionally resonant role that highlights personal growth and determination both in life and in the classroom.

The character will be shown in classroom settings, symbolizing resilience, dedication, and a desire to build a better future for his family. No dialogue is required, but the performance must convey authenticity and depth.

Job Responsibilities

  • Portray a single father engaged in college-level learning

  • Follow direction to express emotion and focus through facial expression and body language

  • Participate in classroom scenes and everyday life moments

  • Represent the strength of adult learners through visual storytelling

Requirements

  • Male, age range: 30s

  • Any ethnicity

  • Must be a local hire to Baldwin County, AL

  • Comfortable working in a classroom setting

  • Strong screen presence without the need for spoken lines

Compensation

  • $450 per full day / $250 per half day

  • Non-union project with full buyout for web, social media, and internal use

  • Meaningful opportunity to portray a relatable, inspiring character

High School Graduate – Commercial Casting Call

Job Description

A new commercial is casting a young female actor to portray a recent high school graduate preparing for the next chapter in life. This non-speaking role highlights the excitement, pride, and ambition of a student transitioning into adulthood and higher education.

Job Responsibilities

  • Portray a recent high school graduate with authenticity and optimism

  • Participate in classroom and celebratory scenes

  • Take direction from the production team to deliver expressive, non-verbal performance

  • Help visually tell a story of academic success and transition

Requirements

  • Female, age range: 18–20

  • Any ethnicity

  • Must be a local hire to Baldwin County, AL

  • Comfortable on camera with a natural, expressive presence

  • No acting experience required; no lines involved

Compensation

  • $450 per full day / $250 per half day

  • Non-union commercial with full buyout for web, social media, and internal use

  • Opportunity to appear in a meaningful educational campaign

Farmer – Commercial Casting Call

Job Description

A new commercial celebrating educational milestones is casting a young actor to portray a farming student. This non-speaking role will be featured in both classroom and farm settings, highlighting the balance between agricultural work and academic life.

Job Responsibilities

  • Portray a farming student in both classroom and farm environments

  • Follow direction from the commercial’s director and crew

  • Convey commitment and work ethic through body language and expression

  • Participate in visual storytelling without delivering lines

Requirements

  • Male, age range: 18–22

  • Any ethnicity

  • Must be a local hire to Baldwin County, AL

  • Comfortable appearing in both indoor and outdoor scenes

  • No previous acting experience required, but must take direction well

Compensation

  • $450 per full day / $250 per half day

  • Non-union commercial with full buyout for web, social media, and internal use

  • Great opportunity for new talent to gain professional experience

Waitress – Commercial Casting Call

Job Description

A new commercial is casting a young female actor to portray a waitress balancing work and education. This non-speaking role will be featured in both restaurant and classroom settings, showcasing the dual commitment of student-workers in today’s world.

Job Responsibilities

  • Portray a waitress in a restaurant environment with natural movement

  • Participate in classroom scenes as a student

  • Follow direction from the production team with professionalism

  • Use expressive body language to convey focus and determination

Requirements

  • Female, age range: 18–22

  • Any ethnicity

  • Must be local to Baldwin County, AL

  • Comfortable in both restaurant and academic-style settings

  • No dialogue required, but must show strong screen presence

Compensation

  • $450 per full day / $250 per half day

  • Non-union commercial with full buyout for web, internal, and social media usage

  • Great opportunity to gain experience in a professional shoot environment

Share this job:

Job overview

Location:
Production type:
Job type:
Ethnicity:
Body type:
Expiration date:
03-18-2023

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!