Manager, Org Development

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group,

world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

The OD Manager supports OD survey and process administration and is responsible for data analysis, research and systems/process implementation and administration for the L&OD Team. The OD Manager interfaces with clients to gather, deliver, and interpret confidential data using both in-person methods and online systems/programs, providing process/system guidance. The role reports to the Sr. Director of L&OD and works closely with the L&OD Team, HR Business Partners and Department Leaders.

Responsibilities Include

• Manages the planning and execution of major surveys/assessment processes (e.g., Team Member Engagement – TSAT, Life Cycle Surveys and ad hoc surveys) to identify individual and organizational improvement opportunities that will achieve USH goals and objectives.
• Researches and analyzes team and organization needs and trends through collection, analysis and interpretation of data and written comments.
• Provides coaching, consulting and facilitation to leaders and work groups to understand key organizational issues and offers support to help leaders drive engagement. Researches and analyzes critical HR issues and proposes viable solutions to enhance organizational performance and productivity.
• Markets OD products and services internally to Universal clients and provides guidance and direction to leaders regarding Organization Development strategies and initiatives to lead organization to increased effectiveness.
• Supports the OD Representative with the planning, communication and administration of Performance Management and Talent processes such as goal setting, evaluation, Talent Review and development tracking.
• Under the guidance of the Department Head, implements and administers customized assessment and data gathering tools (e.g., workbooks/databases, online survey tools, etc.) to measure the effectiveness of USH Team Members and teams.
• Acts as the expert analyst of data from various HR related systems, including those housed at Universal Studios Hollywood and those housed at UPR, NBCU or with 3rd party vendors.
• Applies statistical techniques and critical thinking to identify themes, trends and issues to ultimately generate insights and recommendations for clients and internal HR partners that inform decision-making and action planning.
• Plans, manages and completes assigned projects based on requests from senior level executives through the Sr. Director of L&OD. The projects require detailed analysis of data, translation of data into visual representations (org charts, graphs, tables, etc.) and translation of rough drafts into presentable material. These projects require the utmost confidentiality and sensitivity and may require immediate completion.
• Provides overall project management and systems and technology support for critical OD initiatives outlined above to support needs across USH.
• Perform other duties as assigned.

Qualifications

Qualifications/Requirements:

• 1-3 years Human Resources experience required; or equivalent combination of education/experience in an analytical role.
• Bachelor’s Degree Required (Psychology, I/O Psychology, Statistics/Analytics, Educational Psychology, Organization Development, Org Communications, Org Leadership, Performance Technology, Human Resources Development, Market Research, Human Resource Management or Business Management with an emphasis in HR is preferred.).
• Excellent knowledge and proficiency in Excel, Power Point and Statistical software (e.g., SPSS)
• Strong analytical, statistical, & survey design skills, strong database & data management/interpretation skills, strong verbal & written communication, detailed planning & organizing, ability to prioritize and manage change, strong technical skill and ability to learn online systems, strong partnering and teamwork, comfortable presenting to groups.

Desired Characteristics

• Excellent communication and interpersonal skills with all levels of executives and management
• Ability to apply statistical techniques and critical thinking to identify themes, trends and issues to ultimately generate insights and recommendations for clients and internal HR partners that inform decision-making and action planning
• Tech-savvy with a strong command of statistical software.
• Strong attention-to-detail and project management skills.
• Friendly and positive demeanor; team player who enjoys interacting with people and has a demonstrated ability to work with internal and external clients building strong relationships.
• Proven ability to drive and successfully execute on strategic content objectives.

Salary Range: $85,000 – $110,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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