Assistant Manager, WW TV New Media Servicing

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group,

world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Division Profile

NBCUniversal is a leader in providing entertainment programming to the US and international marketplaces. The Global Television Distribution division is responsible for the distribution of NBCUniversal products to all forms of linear and digital media. This includes the distribution of current and library theatrical movies, direct-to-video movies, documentaries, and specials, plus all forms of television products – scripted TV series, non-scripted TV series, mini-series, animation, and TV movies.

Overview

The Assistant Manager will be responsible for servicing current broadcast and library TV materials to a select group of Worldwide Electronic-Sell Through, Video-On-Demand, Subscription Video on Demand, and Ad-Supported Video-On-Demand clients who license products from NBC Universal Television. This position will be responsible for setting up the delivery in a timely fashion and in accordance with contractual terms.

This individual will report to the Manager, WW New Media Platform TV Servicing

Responsibilities

• Research availability of materials needed to service clients within provided timeline, including time sensitive launches per contractual terms.
• Investigate and resolve material rejections.
• Deal with inquiries from clients, responding to all questions and concerns regarding NBC Universal product within division SLA.
• Complete status reports and research projects as requested by Sales, Account Management teams and Supervisor.
• Maintain reports of all products licensed, delivery requirements, and status of servicing across clients assigned. Update purchase order and inventory systems with relevant delivery and invoice information in a timely manner.
• Interact with Sales, Sales Administration, Legal, Marketing, Publicity, Technical Services and outside Post Production and storage facilities to prioritize asset creation and delivery for one or more of the following media: EST, VOD, SVOD, and AVOD.
• Coordinate with Supervisor, Sales, Finance and Legal to insure that license agreements are properly approved before proceeding with delivery.
• Assist in metadata and art delivery when needed.
• Perform other related duties as requested by management.
• Work long hours as needed, including weekends .
• This position will include a company cell phone.

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the company.

Qualifications

Basic Qualifications

• Bachelor’s degree required
• Minimum of one year’s experience in videotape and/or digital operations.
• Proficient in Microsoft 365 – including but not limited to Outlook, Word, and OneNote.
• Intermediate knowledge of Excel, including Macros (VBA)and, Pivot Tables; experience with database systems and advanced Formulas.

Eligibility Requirements

• Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered.
• Must be willing to work in Universal City, California.
• Must have unrestricted work authorization to work in the United States.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.
• In select work settings or where jurisdictionally mandated, must submit an attestation disclosing your COVID-19 vaccination status and be fully vaccinated against COVID-19 or adhere to enhanced protocols.
• This position has been designated as a hybrid, generally contributing from the office a minimum of three days per week.

Desired Characteristics

• Knowledge of videotape, digital encoding formats, and electronic delivery methods.
• Experience servicing EST/VOD Worldwide Platform Clients, i.e. Google, and Amazon.
• Must work effectively under own initiative, self-direct, prioritize tasks and maintain focus under the pressure of strict deadlines.
• Excellent attention to detail and organizational skills.
• Demonstrates ability to communicate clearly and professionally with both internal and external clients/customers.
• Team player – able to multitask and deal with different clients simultaneously.
• Ability to adapt quickly to new technologies, changing priorities, and processing systems.
• Positive work ethic with a high degree of integrity and professionalism.
• Foreign Language Skills a plus, but not required.
• Fundamental knowledge of XML is a plus, but not required.

Salary Range: $62,000-$70,000

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
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