Web Producer

About GLAAD

As the world’s largest LGBTQ media advocacy organization, GLAAD is at the forefront of accelerating acceptance to ensure fair, accurate, and inclusive representation that leads to cultural change. For over 35 years, GLAAD has been a dynamic media force rewriting the script for LGBTQ acceptance. Our work tackles tough issues that shape the narrative and provoke dialogue that leads to cultural change.

The work of GLAAD is a campaign-style work environment that operates on a breaking news cycle; there is always a high level of energy and rapid activity for everyone in the organization; preparing for the next events/activities to accomplish our important media advocacy work, challenging anti-LGBTQ rhetoric, and changing hearts and minds about our need for full equality. Staff members are expected to consciously and continuously promote the mission, values, programs, and impact of the organization when presented with opportunities for participating in membership development and reaching out to personal connections on behalf of GLAAD.

The Opportunity

Reporting into the Director of Digital Communications, the Web Producer maintains all aspects of production related to GLAAD’s website (GLAAD.org) and is in charge of ensuring GLAAD’s work and initiatives are represented on GLAAD’s site in engaging and creative ways. Working with various departmental staff, this role will develop, test and launch new sections and pages. The Web Producer will create new content and work across various departments to source and generate content. This position will create and execute strategies around growing web traffic and also develop and manage the technology to support GLAAD’s site.

This role is part of GLAAD’s Communications Department which operates in a high-paced and ‘always on’ campaign style. The Web Producer will add site content in a breaking news cycle and meet deadlines that are often unexpected, immediate, and occur at off-hours.

The Web Producer will also manage special projects and updates to the organization’s web presence including: search engine optimization, reporting on usage analytics, as well as design, update, and maintain websites in HTML, CSS, Java, and other programming languages.

GLAAD will soon perform a significant update on the design and functionality of our site, so candidates with experience in overseeing migration to new platforms are preferred.

As the world’s largest LGBTQ media advocacy organization, GLAAD is at the forefront of accelerating acceptance to ensure fair, accurate, and inclusive representation that leads to cultural change. For nearly 35 years, GLAAD has been a leading foruce in growing LGBTQ visibility and acceptance. As Web Producer of the world’s most visible LGBTQ advocacy organization, there is high opportunity and expectation to leverage our site to create real change for LGBTQ people.

GLAAD operates with support from foundations, corporations, and individuals from every corner of the United States. Our highly skilled team of more than 35 staff work out of our Headquarters in New York and an office in Los Angeles.

Candidate Profile | Competencies | Personal Qualities

Responsibilities

• Maintain, update, optimize, and improve GLAAD’s website, including event promotions and registration, press resources, as well as campaign pages, and other programmatic content
• Develop and maintain GLAAD’s website, to include: creating and modifying themes as well as expanding functionality and running tests
• Design and implement test plans, metrics, and multivariate split tests for website content
• Work with GLAAD’s Development and Fundraising, Operations, and GLAAD Media Institute teams to create registration forms, fundraising pages, and other pages as needed
• Compile statistics, analysis, and reports on the performance of the website
• Work with our graphic design team to develop content that maximizes engagement
• Update and refresh older pages and sections of the site; assign updates to text to relevant staff members across the organization
• Lead work to consistency in branding and style across website
• Manage multiple tasks simultaneously in a fast-paced work environment
• Support other functions of GLAAD’s across all departments
• Foster and manage website related relationships, including external vendors
• Troubleshoot all things on the backend of the website
• Continually managing a functioning site and ensuring that all departmental requests are taken care of in a timely manner

Qualifications

• 5 years related experience as a web manager/designer or equivalent experience, including experience with web content management systems (CMS)
• Ability to code HTML with and without an HTML editor; must have a proficient understanding of web markup, including HTML5, CSS3, and Javascript
• Ability to troubleshoot HTML errors and test across platforms
• Ability to work well under pressure and meet deadlines
• Experience with Photoshop, donor databases (e.g. Raiser’s Edge, Salesforce), and Google tools (Analytics, AdWords)
• Excellent organizational skills, attention to detail, and project management skills
• Excellent communication and proofreading skills
• Demonstrated commitment to LGBTQ issues; commitment to GLAAD’s mission, goals, and work, including experience with LGBTQ language and terminology

GLAAD Is An Equal Opportunity Employer

GLAAD is committed to providing equal opportunity to all employees and applicants for employment without regard to race, religious creed, color, gender identity, gender expression, age, national origin, ancestry, citizenship status, physical or mental disability, medical condition, pregnancy, marital or veteran status, sexual orientation, height and weight, or other personal characteristics as may be protected by applicable law.

Commitment to Diversity:

GLAAD was established with the premise that expanding diversity within the organization enhances the work experience and furthers the understanding of the entire mission that GLAAD is based upon. An atmosphere of civility and mutual respect towards difference is indispensable to the work process and enables the free interchange of ideas that is the basis of a successful organization. These differences may be cultural, ethnic, religious, intellectual, ideological, or political. Each of these qualities is integral to the identity we form as individuals, and all are essential to creating a vibrant workforce here at GLAAD composed of individuals with unique perspectives and backgrounds. GLAAD has committed itself to a workforce of inclusion, respect for difference, and fairness, and guarantees the same rights to all its employees to ensure the fullest degree of success within the organization.

GLAAD is also committed to providing equal opportunity to all employees and applicants for employment without regard to race, religious creed, color, gender identity, gender expression, age, national origin, ancestry, citizenship status, physical or mental disability, medical condition, pregnancy, marital or veteran status, sexual orientation, height and weight, or other personal characteristics as may be protected by applicable law. We especially encourage members of historically underrepresented communities to apply, including LGBTQ people, women, people of color, and people with disabilities.

Compensation

Competitive salary commensurate with experience $75,000-$80,000. Benefits include 403(b) retirement plan participation; escalating vacation beginning with 17 days, paid sick and personal days and holidays; and organization-paid health benefits, including medical, dental, vision healthcare and dependent options; flex spending accounts, and life and long-term disability insurance.

Web Producer

Compensation

Competitive salary commensurate with experience $75,000-$80,000. Benefits include 403(b) retirement plan participation; escalating vacation beginning with 17 days, paid sick and personal days and holidays; and organization-paid health benefits, including medical, dental, vision healthcare and dependent options; flex spending accounts, and life and long-term disability insurance.
GLAAD