WE Communications

About Us:

Codeword is an agency of creative problem solvers who believe marketing doesn’t have to suck. 

We are a fast-growing, fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. We have an incredible roster of big and small tech clients for whom we manage editorial and social channels, develop smart marketing strategies, drive news coverage, and create big ideas.

Codeword is a remote-first agency, though we have physical offices in NYC, SF, and SLC that we won’t make you visit. 

About You: 

• At least 3+ years of experience 
• Proficient in Adobe Creative Suite –  Illustrator, Photoshop, Premiere, and InDesign
• Proficient with the Google Workspace ecosystem – Docs, Slides, Sites, etc. 
• Familiarity with After Effects and Figma
• Art Direction
• Aptitude for vector illustration, layout, type design
• Understanding principles of UI design

About This Role: 

This designer/art director will be working most directly with Michelle Huynh, Senior Art Director on the team, and reporting to Sean Slavin, a Design Director at Codeword. You’ll be part of the wonderful design department at Codeword, led by Ana Macias, a team made up of art directors, animators, UI designers, illustrators, and all around creative people! 

From a day-to-day perspective, you will be working directly with an internal design & marketing team at a major tech brand, providing design production, creative exploration, and art direction on an ongoing basis. 

You will be involved in concepting new ideas and producing work with a healthy amount of independence. This role will require the ability to stay on top of multiple open projects without the aid of a traditional account team, and communication is crucial as you will be working directly with our client stakeholders. We’re looking for someone who loves the process of conceptual thinking and strategy as much as the design and is able to communicate these great ideas clearly! Everything from brainstorming ideas, to layout design to illustration is seen in this role. 

You’ll also be tasked with pushing the boundaries of collaboration tools & non-design platforms, such as Google Workspace (Docs, Slides, Google Sites, etc.). 

What You’ll Be Doing:

• Adapting already existing brand guidelines to new and existing projects
• Creating icons and illustrations for suites of internal communications
• Developing mini brand identities for one-off projects and programs
• Working closely with our stakeholder to pitch and present creative ideas
• Create one pagers and deck presentations for internal marketing use
• Find ways to optimize and audit already existing creative
• Work on event promotion and collateral for team building programs and offerings

Your Compensation:

People –  that’s you! – are the heart of our business, and we believe in pay transparency.

Our budget for this role is $70K – $89K, depending on experience.

Your Benefits:

• Flexible work hours
• Minimum 15 days paid vacation annually
• 401k + financial wellness support
• Health Insurance (medical, dental, life, pet, mental health services) 
• Home office allowance
• Bi-annual Wellness Credits
• Monthly Technology Credit (to offset internet / phone costs)
• Every role is bonus eligible  
• Comprehensive Parental Leave Policy

A few more things you should know about Codeword:

• The Codeword dream: Make good money doing work you care about with people you like. 

• We love our clients (they write the checks!), which means maintaining a high bar for the creativity, smarts, responsiveness, and communication skills we offer them. 

• We’re around 100 people, big enough to handle large-scale marketing programs, small enough that you’ll have an impact on our culture. 

• We’re a friendly team, we look after each other, and we grow our careers together. 

• We respect everyone’s personal life. After-hours emails are strongly frowned upon, night and weekend work is very rare, and employees are encouraged to pursue their side-hustles. 

• We’re all grownups here, and we trust each other to get the work done, whether at home or in an office or a time zone on the other side of the world. 

• We believe in defaulting to openness. Our calendars, our salary tiers, and our doors are open for all to see. (Except for secret client stuff, which we guard with our lives.) 

• We’re a proud member of the global WE Communications family.

WE Communications

ABOUT WE

WE is one of the largest communications and integrated marketing agencies in the world, with 23 offices globally and more than 1,400 employees who love bringing communications to the next level. We’re independent, we’re all about our people — both our clients and our employees — and we believe in the power of communications to move audiences to positive action.

For more than 30 years, we have been helping translate complex innovations into powerful, persuasive stories. Our sector expertise across key verticals — including technology, healthcare, consumer, and brand purpose — translates into insights and strategies that are informed, current and credible. We work with companies that are embracing the ever-evolving digital world to reinvent themselves, to deliver new value to their customers or reach them in new ways and ultimately improve people’s lives.

When you work at WE, you will find compelling work, global partnerships, worthwhile professional development, outstanding benefits and the opportunity to make a difference. We value those who share our belief in the power of change, discovery and innovation. We invest in our future by creating an open and welcoming workplace full of bright, skilled and determined people.

In London, WE is committed to a fully hybrid working model, to enable us to nurture a culture of collaboration, flexibility and inclusivity. Whether you work from our office in Southwark or from home we trust you to manage your week in the way that best suits you.

ABOUT THE ROLE

We are looking to hire a fearless Associate Director to spearhead a number of the marque clients within our award-winning technology practice. The ideal candidate will be a superstar technology communicator who wants an environment where passion, creativity and curiosity are valued. We are looking for someone who has experience running profitable international accounts in the B2B Tech sector.

Successful candidates will have a knack for first-class client service, mentoring and growing direct reports, excellent presentations skills and an interest in being part of a growing practice (including the agency opportunities and responsibilities that might entail).

If you’re passionate about working for innovative clients and have proven success in managing large-scale accounts, know how to make clients happy and are able to effectively build and lead an account team, we’d love to hear from you.

RESPONSIBILITIES

Client service

• Overall team and client leadership (reporting into a Director), including:

• Account planning and strategic direction

• Providing strategic counsel to direct clients and senior stakeholders to help retain and grow the business

• Issues resolution

• Results oversight inc. defining KPIs and service agreements

• Budget management, team resourcing (in conjunction with AM) and coaching on commercial aptitude

• Identifying and converting opportunities for organic growth

Press office

• Using established network of national/business media contacts (with a particular focus on senior level influencers) to deliver strategic analysis and tier one media opportunities

• Leading significant media campaigns (inc. developing plans and advising on approach)

• Proactive story leadership/supervision using strong industry, trends and technology knowledge

• Advising on more complex inbound media enquiries

• Reviewing materials (as needed)

Social media

• Partnering with account social/digital leads to drive integrated comms strategies

New business

• Leading new business pitches, developing a pipeline of prospects and managing the process – helping to develop the strategic insight, messaging and creative concepts

Agency & technology practice leadership

• Involvement in the WEUKAD peer group

• Involvement in the UK Tech Leads group

• Oversight of AM peer group

• Managing career development and performance of direct reports

• Training junior level staff

PREVIOUS PROVEN EXPERIENCE

• SAD experience within B2B clients inc. technical, across multiple sectors

• Experience in running business critical multi-market and UK accounts, and a proven track record in organic growth

• Proven track record of delivering successful integrated campaigns

• Proactive and effective team leader, able to run efficient and motivated teams, get ahead of issues

• Proven ability to develop strong senior media relationships, which they use to develop powerful media narratives and secure tier one opportunities

• Experience conducting successful business development for both new and existing clients

• Demonstrated ability to drive strong client relationships, providing strategic & tactical advice, drafting/executing plans, providing thoughtful analysis

• In-depth understanding and management of client budgets – and ability to discuss/negotiate authoritatively with clients

CULTURE

• Fast paced (frequent tight deadlines, multitasking, etc.)

• Strong customer service orientation

• Spirited (look for inquisitive employees who will ask questions, challenge and get stuck in)

• Non-hierarchical, open working environment (ability to work in a team, contribute to meetings)

• Social (willing to get involved in agency life and with your peer group)

Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.

Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.

WE Communications

ABOUT WE

WE is one of the largest communications and integrated marketing agencies in the world, with 23 offices globally and more than 1,400 employees who love bringing communications to the next level. We’re independent, we’re all about our people — both our clients and our employees — and we believe in the power of communications to move audiences to positive action.

For more than 30 years, we have been helping translate complex innovations into powerful, persuasive stories. Our sector expertise across key verticals — including technology, healthcare, consumer, and brand purpose — translates into insights and strategies that are informed, current and credible. We work with companies that are embracing the ever-evolving digital world to reinvent themselves, to deliver new value to their customers or reach them in new ways and ultimately improve people’s lives.

When you work at WE, you will find compelling work, global partnerships, worthwhile professional development, outstanding benefits and the opportunity to make a difference. We value those who share our belief in the power of change, discovery and innovation. We invest in our future by creating an open and welcoming workplace full of bright, skilled and determined people.

In London, WE is committed to a fully hybrid working model, to enable us to nurture a culture of collaboration, flexibility and inclusivity. Whether you work from our office in Southwark or from home we trust you to manage your week in the way that best suits you.

ABOUT THE ROLE

We are on the hunt for a Director to join our technology team on a permanent basis. A critical role in WE UK, the new hire will report directly to the MD and be charged with working closely with other senior tech leadership to build on existing client relationships and drive new business acquisitions in the market. Ideally, you will come from a Corporate/B2B Technology background.

RESPONSIBILITIES & ATTRIBUTES

Portfolio Development

• Working closely with the sector lead, builds/leads a client portfolio that delivers immediate- term revenue and long-term local and regional portfolio strength in line with our brand

• Identifies, cultivates, and secures relevant new business opportunities in terms of the brands we work with and the services we offer

• Provides senior counsel to C-Suite client stakeholders around strategy and issues/crisis management

• Generates and develops organic growth and diversification opportunities with existing clients by bringing in relevant specialist capabilities and new services

• Identifies opportunities to connect our work for clients across multiple markets in APAC, EMEA and North America

• Has responsibility for ensuring client satisfaction on the businesses within their portfolio – making sure high quality work is delivered and collaborating with relevant account managers/leads to constantly optimize performance

• Delivers great work for clients that exceeds expectations, is creative and makes positive business impact for clients and the agency

Agency & Team Leadership

• Experience managing teams, with a passion for developing talent and building career paths

• Thinks about the right team capabilities for the future to cultivate new and organic growth

• Creates a sense of community in the team to foster knowledge development and sharing.

• Conducts effective line management of senior team members

• Works with the broader leadership team to support the effective running of the agency – managing a number of cross-agency initiatives and contributing to ongoing business planning/discussion

• Contributes to P&L, forecasting and divisional budgeting

• Demonstrates global leadership perspective and builds productive relationships with peers, clients and partners across regions

Thought Leadership in Service Offer Development

• Work to promote WE’s external reputation through involvement in agency marketing initiatives and within own network

• Advocates for agency IP and helps teams use ‘Brands in Motion’ (BIM) to deliver greater client insight and unlock new opportunities

• Is able to articulate key trends at global, regional and local market levels; able to identify future needs of the sector as well as the short- and long-term requirements for brands

PREVIOUS PROVEN EXPERIENCE

• Experience in C-level communications – CEO transitions, M&A, crisis/ issues management

• Comfortable discussing corporate strategy as well as implementing campaigns, evidencing delivery of innovative, integrated and sustained campaigns

• Highly networked and respected within the communications industry in the UK and proven track record of signing new clients and cultivating relationships in the right circles

• Able to drive revenue growth and deliver profitability across their client portfolio

• Strong understanding of the future of integrated communications and how agency IP can present a roadmap for the future

• Experience working across multiple markets, heading up client accounts with revenue of £1m plus

• An impactful communication style that motivates others

• Diplomatic, high influencing capability and persuasive approach to change

CULTURE

• Fast paced (frequent tight deadlines, multitasking, etc.)

• Strong customer service orientation

• Spirited (look for inquisitive employees who will ask questions, challenge and get stuck in)

• Non-hierarchical, open working environment (ability to work in a team, contribute to meetings)

• Social (willing to get involved in agency life and with your peer group)

Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.

Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.

WE Communications