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Who We Are
With a legacy spanning 20 years, IPS is the market leader in practice management software for chiropractic, optometry, and therapy practices across the United States. We stay ahead of the pack by constantly innovating, growing, and developing new products and services that serve the health and wellness profession. Our vision – to be the most loved, most essential software and service provider for every practice – is not just words. They reflect who we are as a company, and who we are as people.
Marketing Department Overview
The Marketing department serves as a primary growth engine for all of IPS’ business verticals. We are the fuel that drives customer acquisition, conversion and retention through increasing brand awareness and promoting IPS’ products and services. We are the face and voice that represents IPS and its brands. We care as much about our team as we do about our products. If you are looking for a role in a team that is the voice of IPS and has the mentality of a start-up with the resources of a legacy brand, then the Marketing department is right for you.
Your Career Opportunity
We are seeking an experienced Customer Marketing Manager with experience in a B2B SaaS company. The successful candidate will be an integral part of the Marketing Team and play a critical role in helping to support the growth of the organization through community engagement across our social media platforms that will capture the hearts, minds and loyalty of our prospects and customers.
Your Areas of Accountability
- Social Reputation Management:
- Manage social reputation of IPS’s companies on primary social media platforms and review sites to ensure consistent acquisition of positive customer reviews and social commentary.
- Customer Service:
- Provide exemplary customer service by responding to customer inquiries and comments on social platforms in a timely manner.
- Quickly, and knowledgeably field questions and comments about products and services, answer them appropriately and provide a course of action or solution.
- Respond to potentially negative feedback with poise, grace, and respect.
- Internal Social Liaison:
- Monitor and provide feedback on engagement, conversations, and commentary on social media channels to appropriate internal departments and leadership.
- Maintain solid relationship with Sales, Product and Customer Success Teams to pass along leads and provide product or customer service feedback.
- Coordinate with Product and Customer Service departments to stay current on any issues that may affect customers’ experience.
- Social Community Management
- Build relationships with IPS’ online communities.
- Be able to communicate with prospects and customers at each stage of the buying and customer life cycle.
- Seed community discussions with relevant thought-provoking questions.
- Enforce community guidelines.
- Social Media Management
- Manage Social Media campaigns for various social media platforms to align with marketing strategies.
- Create and share social and product-specific content that generates leads.
- Copywrite, create and adapt written content for specific social media networks for each of IPS’ lines of business – Facebook, LinkedIn, Instagram, Twitter.
- Understand and represent brand voice and appropriate positioning across social platforms.
- Create and use multi-media and visual assets as part of social media strategy, i.e., video.
- Social Analytics
- Monitor, track and report on social media and community metrics.
- Analyze social media data for actionable insights and informed decision-making.
- Maintain & increase followers on specific social media platforms.
- Success measurements and primary KPIs
- Brand Awareness
- Audience Growth Rate
- Engagement Rate
- Conversion Rate
- Cost per Conversion
Competencies for Success:
- Bachelor’s or Master’s degree in writing, English, Journalism, Marketing, Communications, or related discipline.
- 2 to 3 years’ experience in social community or social media management, preferably for a B2B SaaS company.
- Experience managing Facebook, Instagram, LinkedIn, Twitter, and YouTube platforms mandatory.
- Knowledge of Sprout Social or similar social media management tool
- Proficient in Google Analytics.
- Strong writing and verbal communication skills.
- Knowledge of marketing trends and techniques.
- Superb time management skills.
At Integrated Practice Solutions, we carefully consider a wide range of compensation factors to determine our offers of employment. This includes internal and external market factors as well as your individual experience and skills. These considerations can cause compensation to vary but we reasonably expect to pay between $60,150-$82,000 for this position.
Integrated Practice Solutions is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state, or local law.
ChiroTouch
At Marqo we’re building an open source tensor-based search and analytics engine. We backed by top VCs from around the world. You can check us out on GitHub at https://github.com/marqo-ai/marqo and at marqo.ai
We are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.
Responsibilities
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Create buy-in for the product vision both internally and with key external partners
- Develop product pricing and positioning strategies
- Translate product strategy into detailed requirements and prototypes
- Scope and prioritize activities based on business and customer impact
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources
- Drive product launches including working with the public relations team, executives, and other product management team members
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
- Act as a product evangelist to build awareness and understanding
- Represent the company by visiting customers to solicit feedback on company products and services
Requirements
- MS/BS degree in Computer Science, Engineering or equivalent
- Proven work experience in product management or as an associate product manager
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
- Skilled at working effectively with cross-functional teams in a matrix organisation
- Excellent written and verbal communication skills
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
Marqo
Global Product Line Manager – Lake Forest, CA Area
RESPONSIBILITIES:
- Shape and drive the strategic direction of product development to drive revenue through the category. This role is the main stakeholder of the R&D team and a core member of the sales leadership team.
- Shape and lead product line strategy, roadmap development and life cycle management.
- Identify product category adjacencies and related OEM acquisition potential.
- Develop breadth of understanding of related (seal) product applications on active core revenue concentrations as well as top projects. Drive bi-weekly top project review meetings with management.
- This role will build and shape knowledge through active customer engagement with sales leaders and related segment expert teams.
- Develop and Drive product market combinations to bolster business development to drive share growth in target market applications.
- Keep abreast of competitive dynamics in the market.
- Act as the field liaison between the market and the factory. This role is the main stakeholder of the R&D team and early product shaping. This will role will also heavily influence and define (with Eng. VP) internal testing and data collection to support product growth.
- Shape and lead product line strategy, roadmap development and life cycle management.
- Primary steward of product development, shaping and testing support unto your product family.
- Primary dashboard oversite in the forthcoming product development process via stage gate intra-company software program.
- Be exposed to the full seal manufacturing process to better grasp capabilities and limits with the manufacturing operations.
- Represent company with external partners in matters such as patents, trade associations & industry collaboration efforts.
- Identify product adjacencies and related OEM acquisition potential.
- In close concert with the VP Sales and Marketing, build out growth strategy from an in-organic (acquisitional) lens.
- Identify potential acquisition candidates that meet the acquisition profile.
- Be a key part of the acquisition team as we further profile, engage, close and integrate new assets.
BACKGROUND PROFILE:
- Degree in relevant technical or business degree; MBA a plus but not required.
- Demonstrated track record of business development; from market/customer engagement to shape product/solution development to ultimately drive revenue unto a product family.
- Strong technical aptitude, presentation skills and interpersonal soft skills.
- Ability to network and build your personal brand across department level VPs, as this is a highly visible role within the organization.
- Possess an open and analytical mindset; a change agent who is able to challenge the status quo and influence process and practice.
- Ability to travel up to 30% on a global level.
- Proficiency in Microsoft Word, Power Point and Excel including handling of pivot tables.
- Minimum of 7 years demonstrated track record of business development; from market/customer engagement to shaping product/solutions to ultimately drive revenue unto a product family.
- Demonstrated experience and track record in the following areas:
- Driving product and solutions through a global sales team on a B2B level.
- Contract negotiations
Critical Fit Recruiting
Do you thrive on project management, balancing multiple priorities, executing with strong attention to details, and taking initiative while following a plan? Are you passionate about developing products, perfecting formulations, and elevating the consumer experience? Our team is fun, fast-paced, detail-oriented, and accountable to serving our clients.
Our fast-growing personal care custom development team is seeking a Director of Product Development. As an expert formulation, packaging, and brand concept design agency, we create and deliver bespoke in-room, retail, and spa collections for discerning hotels and their guests.
LATHER Custom, a pioneer in custom travel wellness, specializes in natural hair and body products, offering aromatherapy-based personal care to guests of some of the country’s most prestigious hotels and resorts. As a specialized division within LATHER, Inc., our focus is on developing tailored, bespoke products. LATHER, a woman-owned company, was recently selected as Forbes Travel Guide’s Official Bath and Body Provider.
Join our dynamic, supportive team, which is committed to providing the highest levels of product quality and client service in hospitality. At LATHER Custom, our client experience is built on a solid foundation of talented, positive, and motivated individuals who contribute to a culture of continuous improvement, creativity, and exceptional service.
As the Director of Product Development, you will report to the President and work closely with the Creative Director, Sales, Client Service, and Operations, while managing the Product Development team in Pasadena, California.
This position will generally be responsible for understanding the markets and trends (hospitality, personal care, product design), developing new product ideas, sourcing products and components from existing and new supplier partners, and contributing to the overall growth and development of the company.
In this role, you will be charged with managing the design and development of new hotel bath amenity and retail products as well as enhancements to existing collections. You will take on key responsibilities such as:
- Creating and managing timelines to ensure timely development
- Intentionally developing each element of custom products
- Reviewing production and development samples to ensure quality
- Analyzing pricing, designing to a budget, and negotiating costs
- Researching ingredients and developing brand stories
Skills and Experience:
- Project management experience including strong planning and organizational skills (at least 5 years similar experience)
- Small team management (at least 2 years similar experience)
- Familiarity and knowledge of personal care ingredients, formulations, and regulatory compliance
- Self-starting, highly motivated, and able to work well independently as well as in a team environment
- Able to handle multiple projects under tight deadlines
- Excellent interpersonal and written communication skills
- Aesthetic sensibilities and creativity
- Technical aptitude to thoroughly understand our offerings, processes, and capabilities, including packaging options and ingredients
- Ability to represent the company in a professional, positive manner
- Accountable, positive, and resourceful
- Enthusiasm and a passion for the personal care and travel/hospitality industries
Knowledge:
- Bachelor’s degree is required
- Proficient in MS Office: Word, Excel, PowerPoint
Location and Schedule:
- Hybrid position, in-office (Pasadena, CA) 3 days per week with flexibility to work from home 2 days per week
Please see lathercustom.com for additional information about our company.
To apply, please provide a resume and a cover letter including the word “accountable”, along with your desired salary. Please also take this brief work style survey: https://go.cultureindex.com/p/Ixaa3QX6pPSbbZu
Thank you!
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
LATHER
Company: MOSH
Job Title: Manager, Strategic Finance & Analytics
Start Date: ASAP
Location: Must be located in or around the Los Angeles area and willing to work out of an office the majority of the week.
Application instructions: Please email your resume, cover letter and favorite Excel keyboard shortcut to [email protected]. Applying solely through LinkedIn will result in automatic disqualification of your candidacy 🙂
Manager, Strategic Finance & Analytics:
We are seeking a talented Manager, Strategic Finance & Analytics to join our lean but dynamic team at MOSH. We believe in a data-driven approach that forms the backbone of our decision-making process and business growth. This role is pivotal in driving insights across all our operations, from customer acquisition to retention, unit economics, and perhaps even influencing our future product pipeline. Reporting directly to the Chief Operating Officer, the ideal candidate will have a comprehensive business skillset that includes data analytics, finance, accounting, project management expertise.
Key Responsibilities:
· Collaborate with the COO to develop and manage the company’s budget, forecast future financial performance, and provide strategic financial planning guidance to the management team.
· Conduct financial analysis to evaluate the company’s financial performance and identify opportunities for growth and improvement. This includes analyzing raw sales data, pricing, cost of goods sold, cash conversion cycles, and other key financial metrics.
· Prepare and present financial reports to the management team and board of directors, including monthly, quarterly, and annual financial statements.
· Lead high-priority projects in collaboration with our marketing, sales and operations leaders, including retention optimization initiatives, forecasting optimization, and margin improvement opportunities.
· Manage and optimize data dashboards and trackers, such as LTV, cohort analysis, retention curves, acquisition performance, and executive KPI dashboards.
· Prepare financial reports for investors and board of directors’ meetings.
· Lead ad-hoc analyses to support our business with data-driven insights.
· Lead strategic assessment of future product innovation pipeline, including market assessment, competitive landscape, and consumer research/surveys.
· Collaborate with the COO to develop a comprehensive data stack and business intelligence framework and automate KPI dashboards.
Requirements:
· 4-6 years of experience in startups, banking, private equity, VC, management consulting, or a similar field.
· Strong technical skills, including proficiency in SQL, Python, and experience using BI/Analytics tools.
· Excellent analytical and modeling skills, preferably with experience in Excel. You must know all the keyboard shortcuts.
· Deep understanding of best-in-class accounting practices.
· Experience managing rigorous A/B testing projects.
· Strong project management skills, showcasing extensive experience working collaboratively with multiple stakeholders on cross-functional initiatives.
· Highly collaborative and constructive working style that strives for excellence.
· Experience in Consumer Goods, Subscription eCommerce, and/or Digitally-Native business (strongly preferred).
· Excitement for both analytical problem-solving and driving execution.
· Positive attitude and willingness to jump in on all kinds of projects.
· Strong desire to learn, complemented by openness to coaching and development.
MOSH
Established in 2009, Alibaba Cloud is the digital technology and intellectual backbone of the Alibaba Group. It offers a comprehensive suite of cloud services to customers worldwide, including elastic computing, database, storage, network virtualization services, large-scale computing, security, management and application services, big data analytics, machine learning, and IoT services, creating value for thousands of enterprises, developers, and organizations in more than 200 countries and regions. The Alibaba Cloud International Americas Region team is focused on growing the business across the region by supporting enterprises with their digital transformation and cloud technology needs.
Job Description
1. KA CSM will play the main contact point of key customers, accompany customers, understand enterprise planning, tackle customer pain points from a business perspective, deliver customer success value concepts, and coordinate internal & external resources to support customer success.
2. Responsible for creating success plans for key accounts, with industrial customers biz planning ability, being familiar with industrial solutions and customer business processes, and supporting our customers to achieve digitalization strategy.
3. The role is required to refine your account service plan based on in-depth business insights and the analysis of customer pain points. Highly participate in new projects’ pre-sales stage to achieve renewal and upselling targets.
4. Actively coordinate with Alibaba’s cross-functional team, drive relevant resources to support customers to achieve their business goals, and influence the internal product team to iterative productization with business requirements.
5. Rich project management experience, including but not limited to building customer success organization with clients, building trusted working relationships with internal functions and external partners to drive the project achievements, delivering projects on time with adaptable quality, and creating value for customers, etc.
6. Proactively and optimize project implementations. a quick learner (industry awareness, related products, knowledge, and solutions), business acumen is necessary
Job requirements:
1. For KA customers and major projects, you will be responsible for customer s satisfaction and customer experience indicators during the project delivering stage, and you need to be able to alert and mitigate the risks, which might have an impact on project delivery and customer satisfaction.
2. Excellent customer-facing ability and outstanding communication skills with high-level clients, and normally at least 8 years of related working experience.
3. Align with national managers & industry SAs to maximize KA client value’s continued growth, and be responsible for cloud client renewal rates, new purchases from existing customer products, hybrid cloud upsell, and customer reputation.
4. As a client representative (VOC), work with the internal team to identify and share technical capabilities, impediments, and feedback collected from customers. Using relevant tools to respond to feedback, so that we can improve internal products and solution capabilities
5. Candidates with digital projects manager, chief architecture, or IT consultants background in the industries of Electronic retail, manufacturing, automobile, or finance, are preferred.
The pay range for this position at commencement of employment is expected to be between $128,760/year and $210,600/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Alibaba Cloud
**No Agency Hires Please**
Job Title: Local Marketing Coordinator
Job Summary:
Are you seeking a role to exercise creativity, work in a startup environment and deliver real results? We are seeking a highly motivated and experienced individual to join our team as a Local Marketing Coordinator for the San Jose, CA region. This role will be responsible for developing new ideas and tests, The candidate will plan, execute, and manage our grassroots and referral marketing programs in the home services trade sector (50+ trades across plumbing, heating, cooling, flooring, electrical, landscape, pest control, etc). The ideal candidate will have a background in grassroots marketing or experience working in the home services trade sector, demonstrating a deep understanding of the industry and the ability to reach and engage with local contractors and customers. Whether it’s sponsoring a taco truck, or a technical clinic at a trade school, we want you to create the most creative, effective grass roots program possible.
Responsibilities:
- Develop and implement a set of localized grassroots marketing campaigns to drive awareness and customer acquisition in the home services trade sector taking strategic input from leadership
- Plan, coordinate, and execute marketing campaigns and initiatives targeting local contractors and consumers
- Collaborate with cross-functional teams to align marketing efforts with overall business objectives
- Identify and establish partnerships with local organizations, trade schools, supply stores, and community organizers to maximize program reach and impact
- Create and distribute marketing materials, including flyers, direct mailers, and other promotional collateral
- Manage and track program performance, including the number of referrals and conversions, and provide regular reports and updates to the management team
- Maintain strong relationships with local contractors and customers, acting as a brand ambassador for our company
- Stay up to date with industry trends, competitive landscape, and customer insights to inform marketing strategies and optimize campaign performance
Requirements:
- Bachelor’s degree or equivalent experience in Marketing, Business Administration, or a related field
- Experience in events, grassroots marketing or working in the home services trade sector
- Knowledge of the local market and understanding of the home services industry
- Excellent communication and interpersonal skills to build relationships with local contractors and customers
- Ability to think creatively and develop innovative marketing strategies
- Proficient in using marketing tools and platforms to track and measure campaign performance
- Self-motivated with the ability to work independently and manage multiple projects simultaneously
- Detail-oriented with strong organizational and time management skills
- Flexibility to work in a fast-paced, dynamic startup environment
If you are passionate about grassroots marketing, have a solid understanding of the home services trade sector, and are driven to make an impact in a growing company, we encourage you to apply for this exciting opportunity. Join our team and contribute to the success of our local marketing initiatives.
SERVCommerce
Contract REMOTE Arizona
Pay $43-$45hr
M-F 40 hours per week
Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.
A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.
Responsibilities:
- Maintain an accurate record of work in progress across internal creative and agency teams.
- Proven success as a Digital Asset Manager or similar in a creative production environment
- Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
- Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
- Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
- Input creative Jira tickets and manage the requests against sprint process.
- Provide daily, full-traffic management of internal creative teams.
- Provide daily workflow for Global agency approvals.
- Be the conduit for communication across teams to ensure efficient workflow.
- Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
- Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
- Escalate roadblocks to management as necessary.
- Ensure that all pieces of the request are delivered within the expected timeframe.
- Keep tickets updated to include the most accurate information.
- Ensure creative outputs are aligned to briefs.
- Ensure final deliverables are archived within a database.
Requirements:
- 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
- Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
- Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
- Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
- Familiarity with managing large scale projects using JIRA and Confluence
- Experience working with technical teams.
- Able to prioritize varying demands and multitask as needed.
- Excellent organizational skills with very high attention to detail
- Exceptional interpersonal and communication skills
- Self-motivated. Able to work independently with minimal supervision.
- Experience working in a fast-paced, deadline-driven organization.
- Highly tech literate, should be able to master software and tools quickly.
- Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)
Health and Vision Benefits offered
Calabria Group dba Dynamic Staffing Inc
Contract REMOTE Arizona
Pay $43-$45hr
M-F 40 hours per week
Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.
A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.
Responsibilities:
- Maintain an accurate record of work in progress across internal creative and agency teams.
- Proven success as a Digital Asset Manager or similar in a creative production environment
- Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
- Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
- Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
- Input creative Jira tickets and manage the requests against sprint process.
- Provide daily, full-traffic management of internal creative teams.
- Provide daily workflow for Global agency approvals.
- Be the conduit for communication across teams to ensure efficient workflow.
- Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
- Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
- Escalate roadblocks to management as necessary.
- Ensure that all pieces of the request are delivered within the expected timeframe.
- Keep tickets updated to include the most accurate information.
- Ensure creative outputs are aligned to briefs.
- Ensure final deliverables are archived within a database.
Requirements:
- 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
- Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
- Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
- Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
- Familiarity with managing large scale projects using JIRA and Confluence
- Experience working with technical teams.
- Able to prioritize varying demands and multitask as needed.
- Excellent organizational skills with very high attention to detail
- Exceptional interpersonal and communication skills
- Self-motivated. Able to work independently with minimal supervision.
- Experience working in a fast-paced, deadline-driven organization.
- Highly tech literate, should be able to master software and tools quickly.
- Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)
Health and Vision Benefits offered
Calabria Group dba Dynamic Staffing Inc
Contract REMOTE Arizona
Pay $43-$45hr
M-F 40 hours per week
Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.
A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.
Responsibilities:
- Maintain an accurate record of work in progress across internal creative and agency teams.
- Proven success as a Digital Asset Manager or similar in a creative production environment
- Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
- Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
- Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
- Input creative Jira tickets and manage the requests against sprint process.
- Provide daily, full-traffic management of internal creative teams.
- Provide daily workflow for Global agency approvals.
- Be the conduit for communication across teams to ensure efficient workflow.
- Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
- Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
- Escalate roadblocks to management as necessary.
- Ensure that all pieces of the request are delivered within the expected timeframe.
- Keep tickets updated to include the most accurate information.
- Ensure creative outputs are aligned to briefs.
- Ensure final deliverables are archived within a database.
Requirements:
- 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
- Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
- Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
- Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
- Familiarity with managing large scale projects using JIRA and Confluence
- Experience working with technical teams.
- Able to prioritize varying demands and multitask as needed.
- Excellent organizational skills with very high attention to detail
- Exceptional interpersonal and communication skills
- Self-motivated. Able to work independently with minimal supervision.
- Experience working in a fast-paced, deadline-driven organization.
- Highly tech literate, should be able to master software and tools quickly.
- Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)
Health and Vision Benefits offered
Calabria Group dba Dynamic Staffing Inc