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Summary
The Client Manager II applies experience and critical thinking skills to anticipate client needs. The Client Manager II demonstrates an ability to understand and articulate expanded and/or alternative methods of managing the clients benefit programs, to include current trends such as consumer driven healthcare, alternative funding arrangements, and health & productivity management. Introduce plans designed to support the clients’ organizational strategic initiatives and make recommendations accordingly based on client feedback/interest level.
Essential Duties & Responsibilities
- Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive.
- Acting in the capacity of the project manager, further refine strategy with the client’s input and as carrier data/feedback is received.
- Develop marketing strategy for clients based on their needs, history and a strong knowledge built over time regarding carriers which can provide the best possible benefit designs and premiums.
- Negotiate with carriers on client’s behalf, drawing on knowledge of the client’s historical trends, claims history and making judicious use of internal underwriting expertise to question carrier rate decisions.
- Manage the client’s annual timeline to include the renewal and Open Enrollment process.
- Actively participate in, and frequently lead, the strategic planning and renewal meetings to learn client needs, challenges and concerns.
- Orchestrate the installation of benefit package(s) to include managing multiple vendor and carrier communications simultaneously, resolving systems compatibility and the resolution of issues.
- Create the strategy and branding under which the benefit package will be presented to the client’s workforce to include the key areas of focus to be messaged during Open Enrollment meetings and in plan specific communications.
- Develop the client’s Open Enrollment communication campaign in a manner that creates understanding and value of the benefits programs while enriching employees to be knowledgeable healthcare consumers.
- Develop analytical, customer service and communication skills needed to perform as a Client Executive.
- Manage the book with minimal supervision from the Client Executive to include tracking renewal dates and following up with the team throughout the renewal process, instructing the team to begin gathering necessary renewal information and update presentations.
- Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
- Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
- Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems.
- Through regular, daily interaction with and observation of the service team, assess the skills and knowledge of service team member(s) and recommend formal training and developmental opportunities needed to grow their abilities.
- Based on knowledge of team member(s) skills and abilities, delegate tasks as appropriate.
- Responsible for ensuring project is on time and deadlines are being met.
- Ensure good file maintenance with documentation of account issues and maintenance of the Agency Management System.
- Establish and consistently maintain effective and positive working relationships with internal associates and clients.
Education and/or Experience
- Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 – 7 years of experience servicing group health and benefits sales or service at a brokerage or carrier. At a minimum, 3 of these years must be at a brokerage servicing large client groups (50+ lives).
- A successful work history of strong client service skill with progressively greater levels of responsibility is required.
- Bachelor degree strongly preferred.
- Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
- Strong knowledge of employee health insurance carriers, their strengths and weaknesses, and plan design features as well as the factors which affect cost and plan design.
- Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
- Maintain a valid driver’s license and dependable transportation.
- Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.
Work Environment & Physical Demands
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
- Travel to client sites is required. Travel is usually within driving distance of the office, but on regular occasions will require a 2 – 3 night stay out of town.
- Extended work hours (10 – 12 hrs/day) required on occasion during peak workload periods and to participate in networking and industry functions that begin before the workday, and may extend into the evening.
The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: https://marshmma.com/careers.
Marsh McLennan Agency
Summary
The Client Manager II applies experience and critical thinking skills to anticipate client needs. The Client Manager II demonstrates an ability to understand and articulate expanded and/or alternative methods of managing the clients benefit programs, to include current trends such as consumer driven healthcare, alternative funding arrangements, and health & productivity management. Introduce plans designed to support the clients’ organizational strategic initiatives and make recommendations accordingly based on client feedback/interest level.
Essential Duties & Responsibilities
- Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive.
- Acting in the capacity of the project manager, further refine strategy with the client’s input and as carrier data/feedback is received.
- Develop marketing strategy for clients based on their needs, history and a strong knowledge built over time regarding carriers which can provide the best possible benefit designs and premiums.
- Negotiate with carriers on client’s behalf, drawing on knowledge of the client’s historical trends, claims history and making judicious use of internal underwriting expertise to question carrier rate decisions.
- Manage the client’s annual timeline to include the renewal and Open Enrollment process.
- Actively participate in, and frequently lead, the strategic planning and renewal meetings to learn client needs, challenges and concerns.
- Orchestrate the installation of benefit package(s) to include managing multiple vendor and carrier communications simultaneously, resolving systems compatibility and the resolution of issues.
- Create the strategy and branding under which the benefit package will be presented to the client’s workforce to include the key areas of focus to be messaged during Open Enrollment meetings and in plan specific communications.
- Develop the client’s Open Enrollment communication campaign in a manner that creates understanding and value of the benefits programs while enriching employees to be knowledgeable healthcare consumers.
- Develop analytical, customer service and communication skills needed to perform as a Client Executive.
- Manage the book with minimal supervision from the Client Executive to include tracking renewal dates and following up with the team throughout the renewal process, instructing the team to begin gathering necessary renewal information and update presentations.
- Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
- Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
- Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems.
- Through regular, daily interaction with and observation of the service team, assess the skills and knowledge of service team member(s) and recommend formal training and developmental opportunities needed to grow their abilities.
- Based on knowledge of team member(s) skills and abilities, delegate tasks as appropriate.
- Responsible for ensuring project is on time and deadlines are being met.
- Ensure good file maintenance with documentation of account issues and maintenance of the Agency Management System.
- Establish and consistently maintain effective and positive working relationships with internal associates and clients.
Education and/or Experience
- Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 – 7 years of experience servicing group health and benefits sales or service at a brokerage or carrier. At a minimum, 3 of these years must be at a brokerage servicing large client groups (50+ lives).
- A successful work history of strong client service skill with progressively greater levels of responsibility is required.
- Bachelor degree strongly preferred.
- Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
- Strong knowledge of employee health insurance carriers, their strengths and weaknesses, and plan design features as well as the factors which affect cost and plan design.
- Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
- Maintain a valid driver’s license and dependable transportation.
- Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.
Work Environment & Physical Demands
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
- Travel to client sites is required. Travel is usually within driving distance of the office, but on regular occasions will require a 2 – 3 night stay out of town.
- Extended work hours (10 – 12 hrs/day) required on occasion during peak workload periods and to participate in networking and industry functions that begin before the workday, and may extend into the evening.
The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: https://marshmma.com/careers.
Marsh McLennan Agency
POSITION TITLE: Client Success Manager
LOCATION: Orange County, CA
COMPENSATION: 70-75K
GENERAL JOB DESCRIPTION:
As Client Success Manager you will play a key role in servicing and growing our professional and commercial staffing business. In this role, you will be responsible for the day-to-day coordination of Eastridge client-facing operations and supporting procedures to facilitate organizational effectiveness and efficiency, as well as introducing new service lines and staffing solutions to our current clients.
WHAT MAKES EASTRIDGE WORKFORCE SOLUTIONS DIFFERENT:
Eastridge Workforce Solutions is a 100% Employee-Owned (ESOP) company, empowering employees to earn meaningful equity in the company they build and continue to grow. Through our core belief in servant leadership and fostering career growth, we have remained dedicated to our original mission of providing opportunity and enrichment through work, while innovating technology and services to help our clients and candidates thrive.
When working with Eastridge, you will find we care deeply about our employees and the people we serve. All of our efforts are delivered with people-centric thoughtfulness—for ourselves, our customers, and the greater community.
Eastridge has a strong commitment to diversity, equity, and inclusion (DE&I) in the workplace. We host multiple affinity and employee resource groups, led by our diverse team members, to welcome valuable discussions in a safe place. Visit our website to learn more about B.L.A.C.K. @Eastridge, LGBTQ+ Committee, Woman of Wonder (WOW), LatinXellence, and more!
Eastridge Workforce Solutions was founded to help individuals find careers that offer fulfillment. For over 50 years, companies have relied on Eastridge to deliver professional and volume recruiting, payrolling solutions, recruitment process outsourcing, and MSP/VMS solutions to make attracting and managing the workforce simple and scalable. Powered by our proprietary technology platform, Eastridge Cloudâ„¢, we offer the most comprehensive suite of workforce solutions in the US and globally.
Glassdoor: tinyurl.com/2p9e95f2
Why Eastridge: www.eastridge.com/why-eastridge
Employee Ownership: www.eastridge.com/esop
Diversity: www.eastridge.com/diversity
Careers Page: www.eastridge.com/careers
RESPONSIBILITIES & EXPECTATIONS:
- Manage and lead new client onboarding to include client and recruiter orientations, system implementations, and system requirements set up required to service and deliver excellence to our customers
- Establish productive, professional relationships with key personnel in assigned customer accounts, including the development of a relationship matrix for each account.
- Coordinate the involvement of Eastridge divisions, including recruitment support, service, and management resources, in order to meet account performance objectives and customer’s expectations. Engage client contacts in the Net Promoter Score (NPS) Process and maintain high levels of account scores appropriate for the client industry.
- Responsible for review and escalation to Eastridge VP or Branch Manager if requisitions are not addressed timely or if other fulfillment issues arise that the Client Success Manager is unable to resolve.
- Collaborate with Recruitment on Client Specific delivery models and recruitment strategies.
- Manage and oversee assigned accounts operational compliance and client contractual compliance to ensure delivery of all contractual and service, including but not limited to:
- Facilitation of quality surveys and regularly scheduled business reviews
- Internal onboarding documentation compliance audits on assigned accounts
- Client payments in terms of bonuses, pay rates, timecard process to ensure compliance with applicable international, federal, state, local, and/or company policies and procedures
- Client contract compliance, including partnering with client and Eastridge legal team to modify, amend, or add as needed due to business or compliance changes
- Quality checks with both the client and workers assigned
- Regular safety assessments to include annual safety tour compliance and participation in injury reviews for assigned clients
- Act as the main point of contact for client account needs. Responsible for regular scheduled client outreach as well as appropriately directing escalations as needed.
- Lead all new customer reviews with business contacts, or re-introductions to new stakeholders in partnership with the designated Recruitment Partners. Collaborate appropriately with the sales team to ensure an efficient and thorough handoff to the operations team.
- Drive cross-selling initiatives in partnership with recruitment and sales teams to maximize existing client utilization and increase revenue across service lines. Coordinate with stakeholders on both teams to ensure client satisfaction and cohesion. Regularly request referrals for additional introductions across client network.
- Proactively share thought-leadership content and industry insight with relevant client contacts with a focus on account growth/penetration, additional service line potential, and new client referrals.
- Maintain a positive and proactive work environment. Model and reinforce Eastridge’s cultural values.
MINIMUM REQUIREMENTS:
- Minimum of 3 years in people/process management in a similar industry.
- Comfortable with developing and maintaining operating procedures.
- Proven track record of management, training, and continuing education.
- Detail-oriented with a focus on customer satisfaction.
- Problem-solving skills with compliance-driven methodology.
- Comfortable thinking and problem-solving on the fly.
- Enthusiastic about building relationships and finding new value-added ways to connect and build rapport with client contacts.
It would be great if you had these:
- 3+ years of similar contingent workforce operations experience.
- 1+ year of recruiting in Talent Acquisition, Human Resources, or Agency setting.
- Knowledgeable about U.S. and various international employment norms and laws.
- Great at multitasking while prioritizing changing deadlines.
- Value and use technology to aid with accomplishing tasks.
- Appreciate open communication and teamwork while practicing great listening skills to build and enhance relationships.
- Committed to self-improvement by embracing and receiving feedback.
- Act as a leader and change agent by asserting yourself in a professional and respectful manner.
- Enthusiastic and self-motivated.
- Enjoy being part of a fun team that is committed to a common goal.
PERKS & BENEFITS:
At the center of Eastridge Workforce Solutions values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits that are listed below.
- Eastridge has an Employee Stock Ownership Plan (ESOP) which is a tax-qualified retirement benefit plan.
- Medical, Dental, Vision, Life Insurance
- 401(k) plan, Roth IRA, and Flexible Spending Account offerings
- Paid Time Off and Sick time
- 12 Paid Holidays annually
- Tuition Reimbursement Program
- Health and Wellness benefits
- Pet Insurance
- Company-sponsored Volunteer Events
- Corporate Discounts – 20-60% off on certain movies, hotels, concerts, sporting events, and more!
- #INDHR
Eastridge Workforce Solutions
**THIS IS NOT A JOB WITH FORCEBRANDS**
S.CA MARKET MANAGER: Territory OC/San Diego/Riverside/Palm Springs
The S.CA Market Manager will serve as the dedicated local representative for the brand, assisting with building brand equity and accelerating volume growth, and playing a key role in delivering sales goals. The position will develop and maintain relationships with key accounts, and local distributor sales teams to drive momentum via training, increasing placements, menu listings, executing product tastings, and conducting local programs and events. The position is focused on planning, selling, executing programs, communicating and reporting.
The S.CA Market Manager is responsible for all aspects of the brands’ business in the OC/San Diego/Riverside/Palm Springs Markets. This includes all segments of the business in the off premise and on premise.
The brand has a competitive compensation package with significant opportunity for individuals to grow based on performance.
Responsibilities:
- Establish superior product knowledge of the Tequila brands, including key product attributes, pricing and category trends. Be knowledgeable on agave spirits and the competitive set to help identify market opportunities.
- Rapidly expand distribution and depletion growth in key on and off premise accounts in the territory. Includes cold call selling and formal sales presentations with key account buyers.
- Develop and execute a business plan for each channel of business that includes quarterly performance KPIs that contribute to delivering the CA state goals.
- Work with the S.CA State manager to execute national and local brand programs.
- Ensure brand visibility and merchandising standards are maintained.
- Conduct education seminars, staff training at trade and consumer events and promotions.
- Develop direct relationships with distributor sales reps and managers through work-withs and key acct mgmt. Be their source for brand knowledge and selling tools.
- Attend and represent the brand at GSM’s, conduct routine distributor team sales meetings.
- Conduct regular account surveys and market analysis to understand the competitive set.
- Recap monthly KPI measurements, market successes and opportunities.
- Act profitably, manage the budget to deliver the highest results.
Position Requirements:
- 3+ years of sales experience preferred background in the wine & spirits industry
- College experience and degree preferred but not required
- Must be over 21 years old and a legal US citizen with a valid driver’s license
- Must own and maintain a clean, safe, registered and insured vehicle for business purposes
- Must be proficient in Microsoft Office, (Excel, Word, PowerPoint)
- Ability to read and interpret data and to prepare routine reports and documents
- High energy team player with strong social and relationship building skills
- High level of integrity and social responsibility
- Available to travel throughout SoCal and work some evenings and weekends
- Available for occasional out of state travel for company meetings
- Ability to occasionally lift and carry product cases and promotional materials
- Detail oriented and ability to adhere to budget, deadlines and reporting needs
ForceBrands
Here at Cromatic, we are on a mission to make it possible for companies to conduct research from anywhere. Much like how the personal computer enabled a flood of creation in the software space, Cromatic will enable a flood of innovation in the biotech space at a speed never observed before and you will be a part of this movement.
As the product manager, you will be leading the product strategy and development of the Cromatic platform, ensuring that it continues to meet the needs of our growing customer base. You will work closely with our engineering, design and science teams to bring innovative products to market.
Responsibilities
- Lead the ideation, development, and launch of innovative software products in areas of significant strategic ambiguity.
- Establish a shared vision for the product across the company by building consensus on priorities and driving product execution. Communicate the product strategy, goals, and progress to key stakeholders.
- Stay up-to-date with industry trends, particularly in the biotech and CRO (Contract Research Organization) spaces. Gain deep understanding of customer needs, pain points, and preferences to drive product innovation and differentiation.
- Thrive in a fast-paced, startup environment where the process is fluid and creative solutions are encouraged. Adapt quickly to changing priorities and effectively manage ambiguity.
Qualifications
- Bachelor or master degree in computer science, biotechnology, or a related field
- 5+ years of experience in product management, with experience in biotech software startups
- Experience analyzing, interpreting, leveraging data, understanding user behavior and handling ambiguity to make business decisions
- Deep understanding of SaaS go-to-market and effective customer engagement
- Familiarity with Agile product management methodology and product management tools
- Ability to thrive in a multidisciplinary environment with cross-functional teams
- Deep understanding of the CRO and biotech spaces
- Interest in biotech, startups, and technology development
Benefits
- Competitive salary with high equity-based compensation
- Early founding member of the Cromatic team
- Opportunity to work with executives from large pharma and biotech companies as well as established Biotech venture partners
- Collaborative, highly motivated team tackling the next big thing
- Deep dive into the field of TechBio
Equal Opportunity Employment: Cromatic is an equal opportunity employer that celebrates diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Cromatic
Job Type – Contract Position
Work Location – Palo Alto, California, United States
Pay: $75/hr – $85/hr.
Job Description:
- Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact.
- Act as key participant in large-scale planning.
- Review and analyze complex digital strategy for product/functionality/experience area. Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors.
- Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements.
- Lead a broad team of digital professionals to meet deliverables and drive new initiatives.
- Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals.
- Potentially lead projects, teams or serve as a peer mentor.
Required Qualifications, US:
- 5 plus years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Additional Skills:
- Digital Analytics: Hypothesize driven design and development, experimentation, behavioral and performance analytics, segmentation, and cohort analysis.
- AI/Machine Learning
Pay Range: $75/hr – $85/hr.
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.
Pinnacle Group, Inc.
Job Title – Sr. Brand Manager
Pay rate – $60.00 – $66/hr
Job Location – 6220 America Center Drive, Suite 100, San Jose, CA 95002
Duration : 6 onths Contract
Job Description –
The newly formed brand team at BILL is on a mission to take the brand to the next level of growth. If you’re a strategic thinker and an active doer that can push programs to sprout and excel within change, then this might be your gig.
We are seeking a Contractor to help the team expand its impact over the course of the next 3-6 months. Some of the many things you will do in this role – naming and brand architecture, brand education, brand guidelines, driving consistency of application of our brand, etc. This is a new team and the opportunities to have impact are boundless. You will report to the Senior Director of Brand Marketing.
If you have a passion for building iconic brands and are a strategic thinker and problem solver who is adept at working cross functionally to deliver strong team results, we’d love to hear from you!
Responsibilities
- Brand Architecture and Naming:
- Lead the development of product/feature/initiative names, working closely with product, engineering, marketing, customer experience and legal
- Work closely with the Sr. Director of Brand to facilitate the execution of brand sunsets and brand acquisitions across the organization.
- Brand Consistency:
- Educate employees across the organization on our BILL brand by developing training materials for new and existing employees.
- Work with teams across the organization to ensure our brand is being applied consistently across our owned and non-owned experiences; identify areas where we have gaps/inconsistencies and quickly drive to solutions to address those gaps
- Rewrite our brand guidelines in partnership with the creative team to help drive consistency of application and understanding of our brand.
- Collaborate closely with partners throughout the organization on ad hoc initiatives that affect perceptions of our brand (including Product Marketing, Marketing Insights, Product Management, and Legal)
Minimum Requirements
- 10+ years of experience in brand management and strategy
- Bachelor’s degree or equivalent professional experience
Preferred Qualifications
- Experience leading naming initiatives either within an agency or in-house
- Experience working in-house on brand sunsets and brand acquisitions
- Experience working at an emerging brand that is expanding its product portfolio
- Experience working at a brand strategy agency and ideally in-house within a brand team
- Experience accurately prioritizing and ensuring key initiatives move forward, managing programs at the same time, and working with many different internal and external teams through execution
- Experience working in highly-cross functional organizations, collaborating with creative, research, measurement and marketing counterparts, where influence as well as direct responsibility matter in equal measure
- Skilled at taking charge of a problem/situation and creating order
- Can think strategically, but also handle details with accuracy
- Flexible, resourceful and adaptable to change
- Demonstrated ability to simultaneously manage multiple projects in parallel and manage a wide array of internal and external stakeholders
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
SUNA Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.
Suna Solutions
About us:
Botrista provides beverage solutions to foodservice operators by leveraging easy-to-use equipment (the DrinkBot) alongside a line of pre-packaged ingredients (BiBs) to deliver a variety of craft beverages, including infused teas & lattes, flavored lemonades, iced coffees and more! Botrista enables brands to add a mini-tea shop to their menu without the operational complexities. Operators can now offer high margin items without the investment in a full bar. Our system takes up just 5-sq ft and enables customizable drink recipes at the touch of a button. We automate the portioning, dispensing and mixing process to deliver a fresh and consistently blended product in under 20 seconds. www.botrista.com
Position Summary:
We are looking for an extremely motivated, passionate and energetic Market Development Manager (MDM) in San Francisco to join our growing Sales team here at Botrista! The MDM position develops, maintains, and grows On Premise business within an assigned territory. This position will be responsible for new account acquisition & account development and retention within an assigned territory.
Position Responsibilities may include, but not limited to:
- Generate new sales opportunities through outbound cold calling, email and in-person visits
- Manage current accounts in market to successfully expand across the brand, both at a local and national level
- Effectively prospect assigned territory and qualify prospects – utilize prospecting tools to generate leads
- Tracks daily, weekly and monthly call activity and performance measurements against assigned goals and expectations
- Focus on single outlet & small business chains in the local area
- Follows the sales process for new account acquisition and account development and retention
- Develop good customer relationships to identify and drive product opportunities for future sales
- Review business results with customers
- Assure account and customer standards are met
- Activate local sales initiatives, programs, and tools to accelerate growth opportunities
- Acquire specific number of accounts based on assigned territory opportunity Other projects or duties as assigned.
Minimum Qualifications:
- Bachelor’s degree
- Preferably 3 years of sales or business development experience.
- Proactive, motivated, and interested in working in a fast-paced startup environment
- Highly effective communication skills, with ability to build rapport
- Time management/organizational skills
- Valid Driver’s License and Car required
Salary Range:
- Pay: $70,000.00 – $80,000.00 per year. (Position will be eligible for individual commissions and bonuses.)
Benefits:
- 401(k), Dental and Health Insurance, Paid Time Off, Vision Insurance
Botrista Technology, Inc.
POSITION SUMMARY:
Responsible for managing the Supply Chain contract process, vendor relationship and category management functions for various food, beverage and supply products; maintain continuous supply at the best possible price consistent with acceptable quality and food safety standards, quantity, and reliability of a source, including assuring the timeliness of delivery and accuracy of orders.
KEY DUTIES/RESPONSIBILITIES:
- Through the Category Management process, manage food, beverage and supply categories to minimize company food cost and reduce potential risk to the success of the organization. Strategically evaluate and manage the supplier selection process including the issuance of request for proposals and the resulting analyses of the proposals. Effectively negotiates, approves, and qualifies vendors within limits of authority. Continually ensures that strategic supplier sourcing methods, inclusive of the identification, evaluation, and recommendation of global sources of supply, are developed and implemented to support effectively evolving business requirements.
- Manages all facets of the business relationship with the supplier community. Drives product innovation in working collaboratively with Product Marketing, Research & Development, Quality Assurance, Food Safety and other departments to ensure successful cross-functional execution of new products and promotions. Identifies new suppliers that support strategic innovation; manages existing suppliers to bring innovation to their products and processes through production efficiencies, value engineering and continuous improvement to systems and costs within their organizations; manages alternative product sources and ensures standards are met across vendors. Develops supplier metrics that identify strengths and opportunities to improve performance; tracks vendor performance and identifies areas of improvement.
- Performs supply risk assessments of raw materials, production, suppliers, regulatory issues, economic and other issues to identify trends and opportunities; assesses data; creates strategic plans to improve cost and ensure supply
- Develops and provides ongoing forecasts and supply position recommendations regarding all assigned commodity categories. With minimum direction, recommends futures positions and hedging strategies, if applicable. With minimal supervision, identifies and implements rational forward positions which reduce cost or minimize future cost exposure, resulting in effective cost management.
- Oversees annual ingredient cost budget and period forecast projections within assigned areas of responsibility.
- Supports Technical Services and/or R&D in the development and testing of new products and value-added products for all promotions and menu additions. Ensures new products and optimized products are successfully tested and implemented, as appropriate. Manages projects within all areas of the supply chain to achieve continual improvements in efficiency and elimination of non-value added costs. Works in coordination with Technical Services to address and resolve ongoing supply chain quality issues.
- Effectively manages cross functional projects and relationships to ensure all appropriate projects have necessary cross-functional representation, inclusive of franchise involvement. Communicates and involves appropriate franchise and company personnel to obtain proactive input, to ensure project parameters are effectively established. Provides timely and thorough updates to appropriate franchise and company personnel to ensure ongoing project alignment and that feedback is received and acted upon as appropriate.
QUALIFICATIONS:
Education – Bachelor’s degree or equivalent, preferably in Business Administration, Economics, Agricultural Economics, Finance or related field.
Experience – 4+ years related purchasing experience, preferably in a foodservice chain headquarters procurement organization.
Skills/Knowledge/Abilities – Strong analytical, decision-making, negotiation, interpersonal, customer service, and oral and written English communication skills. Proficient knowledge of the food manufacturing/distribution industry and purchasing practices and procedures. Working knowledge of personal computers and related software applications (Microsoft Office preferred).
Physical Requirements – Ability to speak/hear clearly in person and on the telephone. Ability to type on a computer keyboard. Ability to travel to various locations approximately 20-25% of time as business needs require.
The range for this position is $92,400 – $129,400 and is based on an employee located at our corporate headquarters in San Diego. If the candidate is hired in a different city to work remote, we will apply a geographic pay differential based on the cost of labor in the market in which the employee resides.
Jack in the Box
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Director of Product Development
Job Description
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Location
Vernon, CA
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Job Type
Full-time, In-house
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About the Company
Many clients have a vision to grow apparel collections, but lack the knowledge, resources, and experience to do so in an impactful way. Reach’s mission is to provide clients with a turn-key solution to grow seasonal apparel businesses by designing, developing, and delivering high quality, on-trend apparel and accessories.
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Reach is made up of a team of highly motivated individuals with a genuine passion for product. We have decades of combined experience in building brands and equipping clients with the tools to thrive. We’re in constant pursuit of perfecting our craft, and work as a team to solve problems, overcome challenges, and celebrate victories together.
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About the Position
Reach is looking for a Director of Product Development who will play a vital role on the leadership team. This role will report to the Director of Business Development and will lead the development, innovation, and execution of all products for Reach. They will have 3 direct reports and be responsible for the management and leadership of the product development team. This person will work closely with the sales and creative departments to make sure our product offering is aligned with our target market and overall business objectives.
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Big picture responsibilities include developing the systems and procedures for product development that align with the overall business objectives. This includes creating and implementing a thorough QA process for our internal team and 3rd party vendors, developing a channel for product innovation and refinement, and professional development of the product development team.
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Daily tasks will likely include managing timelines to ensure product launches meet deadlines, inspection of samples, creative concepts, and other materials are being produced within spec and in accordance to our quality assurance standard. They will also be responsible for the management and oversight of the product development team as well as our overseas factories.
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What We Are Looking For
The ideal candidate needs to be extremely organized, and comfortable with ambiguity. We know exactly where we want to go, we just need help forging the path to get there. This person will need excellent communication and interpersonal skills in order to build strong relationships with team members across departments as well as overseas factories and vendors.
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The Director of Product Development will need to be extremely creative to consistently innovate product categories. Developing new materials, hardware, and other creative product details that are market specific will help us stay at the forefront of custom apparel and accessories.
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On the flip side, comfortable managing complex projects simultaneously as well as keeping other people on schedule. Without strong analytical and problem-solving skills, product development will fall off track and cause issues for every other department in the business.
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Skills and Qualifications
·     5+ years in product development with at least 3 years in leadership role
·     Natural leadership skills, including the ability to motivate and manage teams
·     Experience and understand of the headwear, apparel, and accessories product development
·     Be able to effectively collaborate cross functionally to ensure market specific product is being produced
·     Passion for product development with a keen eye for design and innovation
·     Excellent time management skills and being able to execute within tight deadlines
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Next Steps
If this job description sounds like something you have the passion and capability to do, send us your resume. If your resume stands out, we will set up a phone call. From there we will do two in-person interviews and then present an offer letter to the ideal candidate. Simple as that!
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Salary and Benefits
$110,000 – $130,000 per year depending on experience
$500 monthly healthcare credit
PTO
Reach MFG