Georgia Casting Calls & Acting Auditions

Robert Half is working with a client who is seeking a Brand Communication Manager to join their team for this role based out of Atlanta. Candidate must be sitting in Atlanta in order to be considered. We are looking for a candidate that has is a strong storyteller and in external communications, messaging, project management, and thought leadership!

Primary Responsibilities

– Responsible for the communication functions of planning and delivering multi-faceted content for the compnay’s website, brand catalogs, social channels, and retail e-commerce sites

– Work with product managers to develop compelling content that illustrates the value and key features of the company’s products, including how to best represent these products in a digital environment.

– Write clear product titles and descriptions using best-in-class search engine optimization terminology

– Collaborate with product managers to understand their vision, brand voice, and target audience for products

– Interpret creative direction and technical information of products for consumer and retail marketing needs

– Ability to follow the company’s editorial strategy as well as write for different brand voices

– Proactively leverage existing assets for use across retail partners and e-commerce websites

– Ensure clear detailed timelines are established and due dates are met with accurate deliverables

– Analyze and report on the performance and efficiency of campaigns

The ideal candidate will have the following skills

– BA/BS in marketing or communications

– 3+ years of marketing communications experience in a digital marketing, direct-to-consumer function

– Strong project timeline management and prioritization abilities

– Search engine optimization understanding and experience are key

– Strong creative and technical writing, editing, and proofreading skills

– Great attention to detail, ability to establish procedures, and to work independently as a self-starter

– Creativity, adaptability, and the ability to work collaboratively with a team

– Self-motivated, eager, inquisitive, and enthusiastic

– Good eye for design and visual aesthetics

– Strong computer skills

o Word, Excel, PowerPoint

o Canva

o Experience with digital asset management systems

Robert Half

Plaid Enterprises is a leading manufacturer of consumer products in the Craft and DIY category with national brands including Mod Podge, FolkArt, Apple Barrel, and Bucilla. We are a fully integrated in-house creative marketing team. The Brand Communications Manager will have experience in traditional marcom and e-commerce marketing with strong copywriting and storytelling skills to bring Plaid products to life across all marketing channels. Duties include developing, implementing, and tracking marketing programs for retail and e-commerce including in-store merchandising displays, e-commerce product display pages, DTC email, social media, and digital website campaigns. This role will work closely with the communications and content team, marketing product managers, graphic & design teams, and sales.

Primary Responsibilities

–         Responsible for the communication functions of planning and delivering multi-faceted content for Plaid’s website, brand catalogs, social channels, and retail e-commerce sites

–         Work with product managers to develop compelling content that illustrates the value and key features of Plaid products, including how to best represent these products in a digital environment.

–         Write clear product titles and descriptions using best-in-class search engine optimization terminology

–         Collaborate with product managers to understand their vision, brand voice, and target audience for products

–         Interpret creative direction and technical information of products for consumer and retail marketing needs

–         Ability to follow the company’s editorial strategy as well as write for different brand voices

–         Proactively leverage existing assets for use across retail partners and e-commerce websites

–         Ensure clear detailed timelines are established and due dates are met with accurate deliverables

–         Analyze and report on the performance and efficiency of campaigns

The ideal candidate will have the following skills

–         BA/BS in marketing or communications

–         3-5 years of marketing communications experience in a digital marketing, direct-to-consumer function

–         Strong project timeline management and prioritization abilities 

–         Search engine optimization understanding, and experience are key

–         Strong creative and technical writing, editing, and proofreading skills

–         Great attention to detail, ability to establish procedures, and to work independently as a self-starter

–         Creativity, adaptability, and the ability to work collaboratively with a team

Plaid Enterprises

Communications & PR Assistant (Entry-Level Marketing & PR)

Have you ever worked as a customer service assistant, marketing advisor, customer service representative, communications assistant, customer acquisition specialist, PR supervisor, marketing team leader, customer service manager, PR, sales & marketing rep or in any other customer-facing role? Jab would like to meet with you!

Location: Atlanta, GA – This role is not remote therefore we are unable to accept out of state or international applications at this time

Compensation: $35,500 – $54,000 including base pay, bonuses and incentives

Start Date: Immediate – Notice periods will be taken into consideration

Employment Type: Full-Time, Part-Time and Intern roles available

Job Summary:

The Communications & PR Assistant serves as the face of Jab. In most cases, they are the primary company representatives that communicate with our clients. As a result, it is important for each representative to deliver a positive customer service experience. This is accomplished by listening to each potential donor in order to gain an understanding of their individualized needs and build and maintain relationships.

As a Communications & PR Assistant you will be working on one of our lead projects, instantly having the opportunity to impress us with your ability to hit marketing and sign up targets.

Working directly with our client’s target audience within a retail events setting you will act as a brand ambassador – providing outstanding customer services while completing the full circle new donor process, including capturing of personal data.

We want a smart, proactive team member so if you have a vision of where you want your career to go, we can get you there – APPLY NOW!

Job Responsibilities:

• Respond to communications from internal and external customers and where necessary resolve and escalate issues as needed.
• Work on a face to face basis at our private site events within a retail setting raising awareness of our clients’ products/services
• Collection of new customer information including sensitive data
• Improve the customer friendliness and ease of use of Customer Facing Solutions.
• Handle additional administrative responsibilities, reports and/or projects that involve Customer Support at management discretion.
• Uses product knowledge to provide alternative solutions to customers’ issues

Benefits of Working with Jab:

• Opportunities to Travel
• Personal Growth and Development
• Cross-training in sales and consulting
• Opportunities for Advancement
• We only promote within our company

Qualification:

• Bachelor’s Degree preferred but not required
• Customer service and in-person campaign experience preferred
• Ability to multi-task and prioritize
• Critical thinking and problem solving skills
• Proficient with Microsoft Office (Word and Excel)
• Superior interpersonal and written/oral communication skills
• Team player

What’s Next?

If you have a great attitude, a fantastic work ethic and want something new don’t hold back, make this the first move to your next opportunity and send us your Resume today! We will be contacting shortlisted candidates within the next 24/48 hours so please ensure to include your email address and cell number!

JabMarketing

Atlanta Dream (WNBA): Atlanta, Georgia, United States

The Atlanta Dream is a professional Women’s Basketball Team based in Atlanta Georgia and is a place where our team, our fans and our great city come together to represent the community we seek to serve. With new ownership and new leadership in 2021, the organization has made a commitment to investing in and building the best place to work and play in all sports. We celebrate diversity, represent Atlanta, reward innovation and imagination and aim to empower women both on and off the court.

Position Overview: The Atlanta Dream is looking for a dedicated and enthusiastic Director of Communications to manage the image and public perception of the team and serve as the primary communications contact for the organization.

This role will lead all strategic cross-functional communications for the team, the Dream brand, and the organization, focusing on helping the Dream shape and implement the brand voice. This includes developing communication strategies as well as proactive story mapping / pitching that will help build the Dream’s presence in Atlanta and on a national scale. This right person for this role will need to be a values-based leader focused on building deep relationships with media and influencers, producing consistent positive local and national media coverage, and developing and integrating key messaging across platforms.

The role is full-time, exempt and will serve as a part of the senior leadership team reporting directly to the President & COO.

Responsibilities:

• Establish and drive a multi-channel communications strategy for the team, the business, and the Dream brand.
• Prepare, manage, and review communications materials including but not limited to media-related briefing documents, press releases, newsletters, advisories, impact reports, pitches, etc. This also includes working closely with marketing, strategic partnerships, community impact and others to ensure all brand, team and business messaging is aligned.
• Act as a corporate spokesperson to a wide range of media outlets where necessary.
• Building comprehensive communications plans that share objectives, timelines, customer information and data and key performance indicators
• Implement the brand voice and maintain brand integrity across all platforms
• Create business and brand guidelines and ensuring all team members follow proper messaging techniques before publishing marketing or sales materials
• Plan, coordinate all media related events, interviews, etc. together with communications staff.
• Assist in implementing all public facing events, including annual tip off event, panel discussions, community events, etc.
• Oversee Communications team including full time, part time, interns and gameday communications staff
• Establish, maintain, and foster deep relationships with media members, influencers, and community leaders to help raise the Dream’s profile both locally and nationally.
• Work with the Marketing, Content and Creative team to assist in the creation of digital, video, audio, and print content for media purposes.
• Develop crisis communications strategies and plans and to manage foreseeable issues
• Assist Marketing team with large scale event production, branding, extensive content creation for all channels.
• Develop and manage Communications budget.

Required Skills/Abilities:

• Minimum 7 years of proven work experience in public relations, communications management, brand management, or similar role
• Experience responding to emergencies such as crises or setbacks with an eye on accuracy, consistency, and organizational values.
• Demonstrated knowledge and proficiency with all communications technologies.
• Demonstrated ability as an accomplished storyteller with impeccable copywriting and copy-editing skills, understanding on graphic design, layout, and publishing.
• Full understanding of broadcasting and video production, media rights deals at both team and league level, and movie/documentary production and editing.
• Extensive web/social media experience as well as working with radio, print, TV producers, reporters, etc.
• Clear understanding of the importance and timing of the message, delivery, and setting.
• Clear understanding of industry news cycles including organizational headwinds and tailwinds
• Minimum: Bachelor’s degree in communications, marketing or a related discipline is required; Master’s degree or related experience preferred.

• Must be fully vaccinated for COVID-19 and provide verification of vaccination prior to start date

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Atlanta Dream WNBA

Be the Creative Force – Marketing and Public Relations Assistant Wanted!

Ready to take your marketing and public relations skills to the next level? We’re on the lookout for a dynamic Marketing and Public Relations Assistant to join our team.

Responsibilities:

• Assist in the development of persuasive communication materials for sales and events, including presentations, proposals, and sales scripts
• Support the coordination and logistics of various events, such as trade shows, conferences, and promotional activities
• Assist in crafting engaging and informative event invitations, promotional materials, and follow-up communications
• Collaborate with internal teams and external partners to ensure smooth event execution
• Analyze event feedback and data to identify areas for improvement
• Work closely with cross-functional teams to maintain consistent messaging and branding
• Stay up-to-date with industry trends and best practices in sales and event coordination

Requirements:

• Bachelor’s degree in Marketing, Public Relations, Communications, or a related field
• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Attention to detail and commitment to delivering high-quality work
• Proficiency in Microsoft Office Suite
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams
• Strong analytical skills with the ability to interpret data and draw insights
• Previous experience or internships in marketing, events, or public relations are a plus

Join our team and gain valuable experience in marketing, events, and public relations. This role provides a unique opportunity to contribute to our success in various aspects of our business. Apply now to become our Marketing and Public Relations Assistant and embark on an exciting career path!

Artis Print

Communications & PR Assistant (Entry-Level Marketing & PR)

Have you ever worked as a customer service assistant, marketing advisor, customer service representative, communications assistant, customer acquisition specialist, PR supervisor, marketing team leader, customer service manager, PR, sales & marketing rep or in any other customer-facing role? Jab would like to meet with you!

Location: Atlanta, GA – This role is not remote therefore we are unable to accept out of state or international applications at this time

Compensation: $35,500 – $54,000 including base pay, bonuses and incentives

Start Date: Immediate – Notice periods will be taken into consideration

Employment Type: Full-Time, Part-Time and Intern roles available

Job Summary:

The Communications & PR Assistant serves as the face of Jab. In most cases, they are the primary company representatives that communicate with our clients. As a result, it is important for each representative to deliver a positive customer service experience. This is accomplished by listening to each potential donor in order to gain an understanding of their individualized needs and build and maintain relationships.

As a Communications & PR Assistant you will be working on one of our lead projects, instantly having the opportunity to impress us with your ability to hit marketing and sign up targets.

Working directly with our client’s target audience within a retail events setting you will act as a brand ambassador – providing outstanding customer services while completing the full circle new donor process, including capturing of personal data.

We want a smart, proactive team member so if you have a vision of where you want your career to go, we can get you there – APPLY NOW!

Job Responsibilities:

• Respond to communications from internal and external customers and where necessary resolve and escalate issues as needed.
• Work on a face to face basis at our private site events within a retail setting raising awareness of our clients’ products/services
• Collection of new customer information including sensitive data
• Improve the customer friendliness and ease of use of Customer Facing Solutions.
• Handle additional administrative responsibilities, reports and/or projects that involve Customer Support at management discretion.
• Uses product knowledge to provide alternative solutions to customers’ issues

Benefits of Working with Jab:

• Opportunities to Travel
• Personal Growth and Development
• Cross-training in sales and consulting
• Opportunities for Advancement
• We only promote within our company

Qualification:

• Bachelor’s Degree preferred but not required
• Customer service and in-person campaign experience preferred
• Ability to multi-task and prioritize
• Critical thinking and problem solving skills
• Proficient with Microsoft Office (Word and Excel)
• Superior interpersonal and written/oral communication skills
• Team player

What’s Next?

If you have a great attitude, a fantastic work ethic and want something new don’t hold back, make this the first move to your next opportunity and send us your Resume today! We will be contacting shortlisted candidates within the next 24/48 hours so please ensure to include your email address and cell number!

JabMarketing

Description
A Career at Rheem: Where Comfort Is Your Calling
At Rheem, we’re dedicated to bringing comfort to people’s lives. And, as a leading global manufacturer of heating, cooling and water heating equipment, we’re innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It’s an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact people’s lives—every day.
This exciting role as a Communication Manager – US Water will work closely with the Sr. Manager of Communications for U.S. Water to develop a comprehensive communications strategy which leverages multimedia tools and channels to drive awareness, alignment, and stakeholder engagement regarding business performance, important updates to key initiatives and consistency of priorities. The incumbent will be responsible for the development and implementation of the US Water multimedia communications from both a strategic and operational perspective.
Top Line Deliverables:

• Accountable for developing and executing division-wide communications across various mediums for primary stakeholders across U.S Water
• Manage messaging, communication cadence, sequence, and tone of communications for top line initiatives
• Track success of communications using key metrics and suggest optimization strategies. Compile reports for leadership showing results.

This position will serve our Water Division located in Roswell, GA.
What You’ll Do

• Oversee both internal and external communication initiatives throughout the organization, harnessing the expertise of internal subject matter experts (SMEs) to deliver tailored communications across diverse mediums and to various stakeholders.
• Foster active engagement and elevate the employee experience by collaborating with the Senior Manager of Communications and key stakeholders to develop and implement streamlined, impactful communications that consistently enhance effectiveness. Continuously strive for improvement in communication practices.
• Formulate and implement a comprehensive communications strategy that encompasses the creation and dissemination of informative and captivating content, aimed at educating and involving employees and other stakeholders of WHD. Deliver high-quality materials punctually while anticipating their requirements.
• Ability to create a thorough communications plan with complimentary editorial calendar, identifying audiences and key messaging, along with the appropriate distribution channel and timing.
• Craft and deliver effective messaging across multiple mediums, including executive leadership bylines, intranet content, presentations, change management updates, sales communications, press releases, external channel communications, trade messages, organizational announcements, scripts, e-newsletters, and other relevant communications in support of critical initiatives.
• Actively explore innovative methods, tools, and platforms for communication, while continuously improving the utilization of existing tools for enhanced effectiveness.
• Serve as a strategic thought partner and communication advisor to internal stakeholders, providing counsel on the development and implementation of communication plans for new programs, transformational initiatives, change management programs, and potential crisis situations. Collaborate with business partners to offer communication guidance and coaching, fostering stakeholder engagement.

Job Qualifications
WHAT YOU NEED

• Hold a bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
• Demonstrate a proven track record of over 7 years in external communications, specializing in the development and management of omnichannel strategic communications that effectively target and engage customers in market-facing initiatives.
• Possess a minimum of 2 years’ experience in both strategic and technical management of intranets, with a preference for expertise in SharePoint.
• Demonstrate skill in technology and digital platforms, with expertise in executing digital email campaigns using tools like Salesforce and Acoustic.
• Hold experience in digital content creation, showcasing the ability to craft compelling and engaging digital materials.
• Exhibit a strong aptitude for working autonomously and taking personal responsibility for tasks and outcomes.
• Possess exceptional storytelling abilities, showcasing outstanding verbal and written communication skills, as well as expertise in editing and proofreading.
• Demonstrate exceptional stakeholder management skills, including the ability to establish and cultivate strong relationships, while effectively collaborating with individuals at all levels of an organization.
• Possess the capability to assess and evaluate the effectiveness of content, including the proficiency to generate reports on communication medium analytics.
• Exhibit a demonstrated aptitude for strategic thinking and problem-solving.
• Demonstrate the ability to thrive in a collaborative work environment, with prior experience in navigating matrix organizations. Display a keen awareness of cross-cultural communication challenges and opportunities, including sensitivity to diverse work locations and remote populations.
• Possess strong organizational and project management skills, with an inherent ability to plan strategies and tactics effectively.
• Demonstrate the capability to handle confidential communications with tact and diplomacy, while working efficiently under pressure.
• Less than 20% travel.

How To Stand Out

• Language proficiency in both English and Spanish is a plus
• Experience within OEM/Manufacturing or a similar industry
• External communications experience within wholesale, commercial, retail, trade, supplier communications
• Instrumental in developing and shaping transformational, change management communications
• Digital communication experience with digital tools such as SharePoint, and SMS and Cloud-based email expertise

Rheem is an Equal Opportunity Employer
Notice to Third Party Recruitment Agencies:
Please note that Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
In the event a recruiter or agency submits a resume or candidate without an agreement, Rheem and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Rheem.
Primary Location
US-RC_US_GA-Roswell
Work Locations
Rheem Water Heating – Roswell (GA)
Job
Communication & External Affairs
Organization
U.S. Water Heating
Schedule
Full-time
Shift
Day Job
Employee Status
Regular
Job Type
Standard
Job Level
Non-Management
Travel
Yes, 25 % of the Time
Job Posting
Jul 12, 2023, 10:58:49 AM
Rheem Manufacturing

Communications Platforms Operations Coordinator

Long-Term Contract

Atlanta, GA

Qualifications:

A minimum of 1-2 years of experience in the field of digital production, communications or marketing

SharePoint Online and HTML experience

Adobe Analytics experience

Understanding of the digital landscape and trends

Inquisitive nature and a passion for learning

Be able to navigate a highly matrixed, complex organization, develop strong peer relationships and challenge the status quo while driving alignment

Be highly responsible, team-oriented, collaborative

Bring creativity, innovation, industry knowledge and team priorities to every assignment and be able to identify opportunities to use data to improve our work

Thrive in a fast-paced environment with the ability to readily adjust to changing workload and priorities

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

Experience with Corporate Communications, Marketing, or Internal Communications

SailPoint or SSGM experience

Responsibilities:

Our Corporate Communications team is seeking a Platforms Operations Coordinator who is passionate about site presentation, governance, process and building author relationships. This professional will support the upkeep and development of multiple sites and pages.

As part of the Platforms & Content Strategy team, the work will align with overall team priorities while balancing what’s needed by the site owners and authors. This person will report to the Senior Manager of Corporate Communications Platforms.

• Manage author requests including tracking, author permissions, troubleshooting, and executing solutions sometimes with urgency
• Review and post content from internal clients Assist with corporate and divisional intranet websites within branding standards
• Help maintain Author Hub including site governance to preserve consistency across 1K+ authors
• Collaborate daily with team members to ensure alignment across site projects
• Support testing of new or updated platform-related technologies
• Maintain consistency across internal websites
• Offer recommendations on how to improve any digital platforms, especially those managed by Corporate Communications and Employee Communications Project and task management
• Participate in continuous growth and learning around tools used, tools available, content operations, industry standards, industry innovations, and content management
• Participate in after-hours on-call support including publishing to external site, News Hub

Datum Technologies Group

The Client Success Coordinator (CSC) will work directly with assigned Customer Success Managers to provide them with relevant and actionable reporting, analytics, and consultation, so they are able to best inform and support our customers. The CSC will take ownership of client status tracking, data analysis, and monthly reporting. They will also work closely with the sales team to ensure that we are providing a favorable customer journey to increase repeat business and customer retention.

What You’ll Do:

· Partner with assigned pod to deliver best-in-class service to dedicated book of business.

· Proactively and regularly communicate with clients for creative approvals, revisions, and status checks.

· Report to clients on active campaigns with extensive knowledge of digital marketing channels, client goals, benchmark metrics, audiences and messaging.

· Manage progress, performance, and reporting of recently added campaigns or budget increases for assigned book of business.

· Provide first line of support and troubleshooting with the client – work closely with technical support team to escalate and follow through on Customer Support cases.

· Conduct data analysis projects to utilize data for client consultations.

· Manage customer data and reports requests, and assist in making adjustments/changes to client info in Salesforce.

· Perform account management activities to attain higher product adoption, customer satisfaction and client engagement.

· Assisting in the preparation of Business Reviews with client stakeholders and identify ROI and opportunities

· Assist in communicating with clients regarding product releases, marketing event attendance, webinar schedules, for example.

· Be a part of creating a Client Success culture by advocating for the client cross-functionally and translating business/product needs to internal teams.

· Responsibly received, transmit and handle consumer and customer data per company data handling agreements, work procedures and policies.

· Review and follow data privacy practices, and company policies and guidelines.

· Additional duties as assigned

What You Bring:

• Bachelor’s degree with 1-3 years of experience, or equivalent combination of education and/or experience.
• 2+ years in customer-service oriented role, at least 1 year in marketing or account management based role preferred
• Salesforce experience is a plus
• Strong empathy for customers and passion for revenue and growth
• Understands and sees value in client success activities: onboarding, training, engagement, revenue expansion, and support
• Innovative in process and technology
• Excellent organization, project management, and time management skills
• Superior communication and presentation skills – orally and in writing
• Must be eligible to legally work in the United States.

Force Marketing and its family of brands is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Force Marketing

Organizational Overview:

Solmax develops solutions and systems infrastructures in environmental market applications transportation, building sites, water management, natural resources, agriculture, horticulture, and other industrial applications. The company’s value is delivered to the market through its knowledge of synthetic extruded liner, woven, nonwoven, knitted, and netting products in customer applications. Solmax is organized regionally with management teams and production locations in the Americas, Europe/Middle East and Asia.

The Solmax Americas business services the North and South American markets through manufacturing locations in Quebec, Georgia, Texas, South Dakota, and South Carolina.

Position Overview:

Solmax’s Civil Infrastructure (CI) Customer Service Group provides industry-leading service through diligent and proactive work both internally, among different departments, and externally, to our customers. The Assistant Customer Service Manager (ACSM) will support the Customer Service Manager (CSM) in managing the CI Customer Service group. Responsibilities include management of personnel, policies, systems, and training, all in a manner to provide excellent customer service, increase customer satisfaction, loyalty, and retention.

Essential Job Functions:

• Promote a “Service Mentality” within the group through by leadership by example
• Improve customer service experience, create engaged customers, and facilitate organic growth.
• Take ownership of customers issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused on that mission.
• Develop and implement service procedures, policies, and standards.
• Keep accurate records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Recruit, mentor and develop customer service representatives and nurture an environment where they can excel through encouragement and empowerment.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to, and manage, the approved budget.
• Ability to solve problems in a timely manner.

Basic Qualifications:

• Strong “Service Mentality” – have a keen, personal interest in developing and mentoring people, resolving issues quickly and professionally, and demonstrating a sincere commitment to support those around you: “I want to help you”
• Bachelor’s Degree in an applicable field
• Minimum 5 years of relevant experience as a Customer Service Manager or Assistant Manager
• Experience in providing customer service support.
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases, and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• Proficient in technical tools and applications for efficient communication (Microsoft Office Suite apps, ERP System, Teams).

Solmax