General Staff Jobs

POSITION SUMMARY:

Special Events Sales Manager – Provides business development to the Sales Department through targeted market outreach for specific venue, as well as develops and maintains community and client relations; performs special projects as delegated by the GM and Director of Sales.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Increase awareness and drive additional business to specific venue through outreach
• Actively solicits new business opportunities by conducting effective sales calls, makes off-site sales calls, mailers, emails and presentations to potential clients
• Generate new leads
• Generate sales and maximizes revenue while developing and maintaining long term relationships with clients
• Create and maintain positive community relationships
• Develop relationship with local industry
• Become involved in outside organizations directly related to industry
• Monitors sales and continually develops strategies to improve and adjust to those changes
• Achieves monthly sales goals
• Attend local trade shows, participate in sales blitzes and other off-site sales efforts
• Maintains TAO Group Company Standards and exhibits gracious hospitality

Booking Special Events / Administration

• Handle initial inquires in a timely manner
• Send information packets, letter writing, email and menu / events proposals to clients
• Update Tripleseat daily with tentative and definite business
• Special Event Orders-distribute Information to Operations Team including floor plan
• Work with Event Operations team regarding set up, staffing, layout, event production needs etc.
• Ensure all accounting paperwork is accurate, responsible for collecting all monies prior to event, handle the invoicing
• Sales Manager to greet the client, introduce client to the Manager on Duty and assist with the beginning of event
• Attend weekly meetings/conference calls with operation management and sales team to review upcoming events for the week and attend pre-shift with the staff on nights of events
• Participate in sales training as directed by Director of Sales
• Conducts in person site inspections of any and all Vegas venues

Reports / Financial Revenue

• Assists in building the yearly Sales Plan
• Understand and assist with the monthly revenue reports

EDUCATION/WORKING KNOWLEDGE:

• Must have comprehensive knowledge of food and beverage, service standards, guest relations and etiquette
• Microsoft Office knowledge, strongly proficient in Excel, and Word
• Basic understanding of legal contract language
• Experience with Tripleseat Catering Software
• 3+ years of experience in high-volume entertainment or hospitality event sales and operations
• Strong network of corporate and social clientele
• Written and verbal communication; time management skills
• Ability to plan, prioritize and organize in a fast-pace, high volume environment
• Written and verbal communication skills, exceptional time management and proven sales ability while maintaining a positive, persuasive, client-focused and professional manner is essential
• Candidates must demonstrate strong problem solving and solutions-oriented decision making skills
• Candidates must be willing and available to work Monday through Friday in addition to weekends when neccissary

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem-solving skills
• Ability to work under pressure and meet deadlines
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• Excellent written and verbal communication skills required
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 25 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States)
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

DISCLAIMER:

This job description is a summary of duties, which are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As a Team Member, you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any Team Member may be asked and expected to perform additional duties, responsibilities, or projects without notice.

Tao Group Hospitality

Employment Type: Seasonal (August – November)

Job Functions: Event Production

Employer: Bigsley Event House

We are Bigsley, a worldwide event production and experience design company. Our mission is to bring people together through shareable moments and exceptional experiences, and to make the world a happier, healthier place. After the great success of our first product, The Color Run, we decided to expand our happiness portfolio by creating Pumpkin Nights.

About Pumpkin Nights:

Pumpkin Nights was founded in 2016 at the Minnesota State Fairgrounds with a mission to showcase local artists, and celebrate the most magical time of year without the spooks and scares. Pumpkin Nights is an outdoor, family-friendly pumpkin festival for the whole family. Spread over a half-mile walking path is 7 fantastical lands built using over 3,000 hand-carved pumpkins and funkins.

This season we’re producing Pumpkin Nights in Dallas and Austin Texas.

We’re looking for local Event Directors to work with our in-house team to create the on-site magic. The contract work will begin in August and run through mid-November. We have positions for Dallas, TX and Austin, TX.

Work Hours:

• Minimum number of hours committed to fulfilling the Services:
• Before set up: 8 hours/week
• During set up: 64 hours/week
• During festival: 42 hours/week
• During tear down: 64 hours/week, unless able to tear down installations quicker than one week.

Required Qualifications:

• Self starter
• Entrepreneurial (problem solving and opportunity capturing)
• Directed events from start to finish
• Good connections within market
• Ability to sell and close
• Great communication skills
• Ability to recruit, train, and lead teams
• Honesty and Integrity
• Logistics and Operations
• Hospitality experience and customer service skills

Preferred Qualifications:

• Own or have owned your own business
• Directed large scale events (Min. 1k+ participants)

Job Description:

Training & Pre-event Prep

• Visit Bigsley Event House in Salt Lake City for an in-depth training on Bigsley Event House and Pumpkin Nights – who we are and what we do.
• Includes training on experience design/participant experience, on-site logistics, electrical, foam structure repair, and all standard operating procedures
• Work closely with Bigsley Event Directors to learn everything you can from them about onsite logistics, strategy, and best practices.
• Book all subs, entertainment, and suppliers for the festival – contact information for past vendors used will be given to you at the training.

Venue & Personnel Management

• Develop a strong relationship with the venue team
• Recruit and hire local staff to work the festival
• Set up team (10-14 ppl – mix of Bigsley Road Warriors and local help)
• Festival team (26-32 ppl – all local help)
• Take down team (10-14 ppl – mix of Bigsley Road Warriors and local help)
• Direct the Bigsley and local help during the 3 week set up
• Direct the local help during the festival
• Direct the Bigsley and local help during the 2 week take down
• Identify, Solve and Implement (ISI) problems and solutions where/when necessary to improve the participant’s on-site experience
• Stay in close communication with the Bigsley Team to implement on-site activations, strategies, and changes
• Scout out a local warehouse to store PN installations (if necessary) – if in existing market, create a strong relationship with warehouse owner

Vendor & Sponsorship Management

• Work closely with the Bigsley Partnership Team to ensure all vendor, sponsorship, and corporate group agreements are being fulfilled on-site
• Help generate leads for local sales and partnerships

Merchandise & Cash Handling

• Responsible for leading a team to setup and manage a pop up Pumpkin Nights Shoppe with branded merchandise
• Report daily sales and submit cash deposits from the store, box office, parking, etc.

Manage & Optimize Event Budget

• Gain an understanding of the budget and financial goals for the event – ensure we’re hitting targets, within budgets, etc.
• Manage the budget during the event – are we on target? Are there actions to take to increase our ROI?

Marketing & PR

• Be the go-to (or train a specific person) for all news interviews before and during the festival (Bigsley will let you know when and where these are located. Must be flexible as these might be during very early mornings)
• Participate at the local State Fair or other events (if applicable) to promote Pumpkin Nights
• Implement grassroots campaigns to promote Pumpkin Nights

Local Event Team

• Create a schedule for each member of your team during the festival (limit to 40 hours per week)
• Train and manage team (25-32 staff members per night) for duration of festival

Weekly Call with Bigsley

• Event Director and Bigsley will chat daily about the festival – ISI (Identify, Solve, Implement), talk about what’s working well, what can be improved, and best practices
• Event Director implements action items from meeting before event & on-site (as needed)

Daily & Post Event Analysis

• Event Director to email PN Product Manager a daily recap
• Event Director meets with Bigsley Team to debrief experience (the good, the bad, the ugly) mid-November, shortly after teardown

Bigsley

Reporting to the Director of Catering and Events, the Catering & Events Manager is a key member of the critical Catering team of 6 who are collectively responsible for managing all of our Club events to the highest attainable standard.

While coordinating numerous events simultaneously, this role is the liaison between the ROCC Members for all aspects of their events. Ensuring success by identifying event resources, coordinating pre-event details, effectively managing all on-site logistics and recommending the most appropriate food and beverage are critical success factors for this high profile, dynamic role.

Duties and Responsibilities

• Preserve the River Oaks Country Club Member experience without hindering the event experience for hosting Member and guests
• Conceptualize, budget, contract, plan, and coordinate all aspects of the events falling under your purview, including Member events such as wine program, tennis, golf, and aquatics areas of the club, as well as holidays, socials, corporate, nonprofits and weddings.
• Clear room diagrams and detailed event orders noting all food and beverage requirements, timeline, set up, and decor details.
• Assist members with hiring and coordinating outside vendors for event elements such as entertainment, linens, florals and audio visual.
• Build and maintain positive relationships with Members, event hosts, internal partners, and vendors.
• Addresses Member and Guest inquiries, questions, concerns, complaints. Partner with vendors during planning and execution.
• Undertake site visits with events host and vendors as required.
• Manage financial requirements for an event including budgeting, deposits, final payments and processing vendor invoices.
• Make informed and experienced decisions that exceed Member and guest expectations while always considering the best interest of the ROCC
• Provide onsite support for set-up/teardown, event flow, registration while acting as liaison between the ROCC Members, guests and internal support staff.
• Effectively manage time between long-term and short-term planning requirements.
• Ensure internal and external partners are set-up for success by including historical event details, dietary restrictions, anticipating the needs of the Member/guest and utilizing applicable industry trends.
• Participates in all ancillary functions and organizations which enhance job performance, maintain industry knowledge, current trends as well as personal professional development.

Qualifications

• Three to five years’ experience in a hospitality/catering and event environment responsible for planning and executing sophisticated events
• Previous experience at a private club in the Catering/Events team
• Bachelor’s degree preferably with an emphasis in Hospitality and/ or Event Management
• Experience and interest in managing wedding events
• Knowledge of the logistics involved in planning and executing complex events.
• Proven track record of spearheading new projects or assigned responsibilities on time and within budget with minimal supervision.
• Strong, analytical and problem solving skills
• Demonstrated ability to communicate effectively, including proficiency in clear, concise and compelling written and verbal communication skills, as well as listening and proof reading
• Excellent administrative, telephone, organizational and interpersonal skills, strong working knowledge of computer software such as Microsoft Office, Adobe Acrobat and internet capabilities
• Able to flex work schedule each week to include evenings, weekends and holidays as per the event calendar
• Experience with Delphi and Social Tables a plus

Personal Characteristics

• Adapts easily to fast paced, ever-changing situations, member expectations and short term event announcements
• Builds rapport well and maintains positive win-win relationships with internal partners, external vendors, Members and guests
• Attains a high level of professional presentation including attire, attitude, judgement, attention to detail and discretion.
• Able to confidently work with a diverse group of people and interface with all levels of management.
• Seen as honest, possessing integrity, strong sense of ethics and act as a team player
• Possesses an eye for detail and willingness to roll up sleeves and pitch in
• Resourceful, efficient with sense of urgency, quick learner and dependable
• An advocate for superior member/customer service
• Able to effectively manage time between long-term and short-term planning requirements

The Club and Our Benefits: We offer excellent benefits for full-time positions including: Medical, Dental, Vision; 401(k) Matching & Safe Harbor Contributions; Group/Voluntary Life Insurance; Paid Time Off; Short and Long Term Disability; Annual Christmas Bonus*; Employee Meals*; Complimentary Parking*; Employee Scholarship Program*. (*benefits available to all current employees)

Founded in 1923, River Oaks Country Club is considered among the nation’s premier private clubs and is ranked number 56 of the Top 100 Golf and Country Clubs globally by Platinum Clubs of the World. Situated on 183 acres, the Club has a long-standing reputation of providing members, their families and guests with an exceptional club experience and unparalleled service.

River Oaks Country Club is an Equal Opportunity Employer: River Oaks Country Club grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state or local law.

Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilitiesthat are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Adapts easily to fast paced, ever-changing situations, member expectations and short term event announcements

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

River Oaks Country Club

The General Manager is responsible for the overall day to day management, promotion and operation of the facility, identify capital projects and equipment for Conference Center, review and approve all  booking agreements, CVB leads and assist the sales team in negotiations, liaison with marketing for consumer shows and general PR, review and approve monthly financials, conduct monthly financial reviews with Executive Team, develop Center budget, liaison with human resources, develop revenue generating ideas with food and beverage, liaison with box office for consumer shows, liaison with security for pro-active client and venue needs, develop operational expectations, liaison with parking and related operations by performing the following duties personally or through subordinates.

• Maintains active contact with the Client Administrator. Monitors Oak View Group’s compliance with all provisions of the management contract as it pertains to the Conference Center.
• Aggressively works in coordination with the CVB in promoting the use of the facility to maximize its utilization.
• Reviews all lease agreements and adds to the negotiations as determined necessary and in the best interests of the facility.
• Reviews all negotiated contracts and agreements with event organizers, hosts, managers and agents and works collaboratively with the sales team to ensure interests of the facility are taken into account.
• Establishes and maintains effective working relationships with Client/Contract Administrator, government departments and agencies, Meetings/Conference/Convention industry, community and civic organizations to encourage continual and regular use of the facility.
• Coordinates facility involvement with the Convention and Visitors Bureau, as well as other appropriate destination marketing agencies.
• Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include: matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas needed.
• Develops and implements facility goals in accordance with the management contract, the client’s objectives, corporate policy, and good business practice.
• Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office.
• Plans, organizes, coordinates and directs as part of an Executive Team all activities and personnel engaged in maintaining and operating the facility.
• Directs development of the annual operating calendar, activity schedules, and projections for the attendance and/or revenue.
• Conducts Center focused marketing, budgeting and weekly staff meetings or as needed
• As part of the Executive Team directs the development and administers the execution of operating and marketing financial plans and documents; to include, operating revenue and expense budgets; capital expense plans budgets.
• Provides for control of day-to-day operations; assuring the coordination of plan, programs and events; conducts post-event operational financial review and analysis.
• Provides approval of all Conference Center contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility when needed.
• Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments and individuals; assures and maintains the integrity of the facility and Oak View Group in all forms of communication and personal contacts.
• Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state and federal regulations.
• Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operation, in compliance with the Oak View Group policies and procedures.
• Responsible for recruiting, training, supervising and evaluating administrative staff, Event Managers, Utility Services and having a role in oversight of all other areas that work within the Center.
• Establishes and maintains effective working relationships with tenants, employees, union representatives and the general public.

SUPERVISORY RESPONSIBILITIES:

Manages and Coaches Directors and Managers who supervise employees in the Finance, Operation, Food & Beverage Departments or other facility departments. Is responsible for the overall direction, coordination, and evaluation of full time employees. Works with the Executive Team in oversight of all other areas. Carries out supervisory responsibilities in accordance with Oak View Group’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree (BA) from a four-year accredited college or university with major course work in business or      public administration or related fields.
• Minimum 5 years progressively responsible experience in supervision and/or management of a facility of   similar size and description.
• Or, equivalent combination of education and experience.
• Experience in contract negotiation, business law, purchasing procedures, and supervising personnel.
• Experience in labor relations and union contracts, if applicable.

SKILLS AND ABILITIES:

• Excellent communication and interpersonal skills and organizational ability.
• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment for employees
• Demonstrated knowledge of the principles and practices used in the successful management of Conference facilities of a similar description.
• Ability to anticipate problems and implement immediate corrective action.
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the Conference industry.
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations.
• Strong orientation towards hospitality/customer service for the meeting, Convention, Conference and entertainment industry.
• Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management.
• Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions.
• Ability to manage a facility of same size and type.

COMPUTER SKILLS:

To perform this job successfully, an individual should be proficient in Microsoft Office; knowledge of Spreadsheets and Word Processing and standard office equipment is required. Prefer some knowledge of Ungerboeck software.

Comcast

Are you ready to join our Rockin’ band? Hard Rock Cafe is seeking talented Open to Relocation General Managers!

Relocation provided.

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.

Responsibilities

The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rock’s business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.

• Demonstrate the ability to grow the business by generating consistent year-over-year entrée count
• Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rock’s brand standards and core
• Attain a level of top-line sales performance that ranks as #1 in your market place competitive
• Communicate a clear direction to your team by understanding the business’ strengths, weaknesses and
• Empower your team with a consistent mission regarding cafe goals to achieve desired results.
• Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand
• Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the
• Champion change, ensuring all local and company initiatives are implemented successfully.
• Foster an environment of customer advocacy in which all team members put the guest first in very
• Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking
• Be responsive and hospitable to guest feedback from all sources, including social media and
• Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum
• Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.
• Actively nurture your team’s development and advancement along well-defined career paths.
• Consistently demonstrate that you have an enduring passion for your own continuous learning and professional

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.
• Bachelor’s Degree in HRM or Culinary preferred.

Skills

• Strong leadership and interpersonal skills
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.
• Genuine enthusiasm and aptitude for serving people
• Excellent verbal and written communication skills
• High level of business acumen and common sense
• Demonstrates strong problem solving skills through ability to diagnose and implement solutions

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hard Rock International

Are you ready to join our band? Hard Rock Cafe is seeking Rock Star General Managers open to relocation.

Relocation assistance provided.

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.

Responsibilities

The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rock’s business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.

• Demonstrate the ability to grow the business by generating consistent year-over-year entrée count
• Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rock’s brand standards and core
• Attain a level of top-line sales performance that ranks as #1 in your market place competitive
• Communicate a clear direction to your team by understanding the business’ strengths, weaknesses and
• Empower your team with a consistent mission regarding cafe goals to achieve desired results.
• Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand
• Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the
• Champion change, ensuring all local and company initiatives are implemented successfully.
• Foster an environment of customer advocacy in which all team members put the guest first in very
• Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking
• Be responsive and hospitable to guest feedback from all sources, including social media and
• Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum
• Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.
• Actively nurture your team’s development and advancement along well-defined career paths.
• Consistently demonstrate that you have an enduring passion for your own continuous learning and professional

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.
• Bachelor’s Degree in HRM or Culinary preferred.

Skills

• Strong leadership and interpersonal skills
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.
• Genuine enthusiasm and aptitude for serving people
• Excellent verbal and written communication skills
• High level of business acumen and common sense
• Demonstrates strong problem solving skills through ability to diagnose and implement solutions

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hard Rock International

Job Title: Guest Experience Coordinator

Job Highlights

The Guest Experience Coordinator will collaborate with the Director of Patron Experience and Guest Experience Manager to ensure the customer experience is memorable. Develop plans and support training/policies to ensure the elimination or reduction of hassle factors. Continually seek to improve and innovate for the benefit of our customers by reacting to feedback and collaborating with partners internally and externally.

Join Us!

We are looking for talented, passionate, dedicated people who are eager to make contributions to our

community and our mission.

Concerned you do not meet every single requirement listed? Apply! We know that some people are less likely to apply for a job if they don’t think they meet 100% of the requirements. At HGO, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this position but your experience doesn’t align perfectly, we encourage you to apply! You may be just the right candidate for this position or another role at HGO.

About the Houston Grand Opera

The mission of HGO is to enrich our diverse community through the art of opera. We do so by creating, curating, exploring, and producing outstanding experiences centered around the human voice. HGO has received a Tony Award, two Grammy Awards, and three Emmy Awards – we are the only opera company in the world to win all three honors.

Our strategic focus is two-fold: creating profoundly enriching experiences for our diverse audiences and clearly defining and positively promoting the HGO brand.

We are passionate about building and sustaining an inclusive and equitable working environment for all company members. We believe every team member enriches our diversity by exposing a broad range of ways to understand and engage our community and discover, design, and deliver enriching experiences.

Compensation and Benefits

The starting salary for a candidate who meets the minimum requirements of the position is $42,000. We offer robust benefits to full-time employees, including:

• Comprehensive and affordable health benefits, including medical, dental, and vision insurance; a high-deductible healthcare plan with an employer funded health savings account; a flexible savings account; an employee assistance program; and employer-paid life, short-term and long-term disability insurance.
• Generous paid time off including vacation, wellness, parental leave, and scheduled and flexible holidays.
• 403b retirement plan with employer match.
• Flexible work schedule.
• Hybrid work environment.
• Professional development fund and opportunities.
• Discounted parking in the Theater District garage and nearby lots plus easy access to Metro transportation.
• Free tickets to our mainstage and community productions and events.

Key Responsibilities

• Work with Guest Experience Manager to manage the front of house team (including liaison of a House Manager, Assistant House Manager, and team of Guest Services Representatives) by communicating policies and procedures to ensure that HGO customers have the best experience possible during events.
• As requested, serve as the organization’s customer service lead at events, dealing with any escalated issues and making decisions as needed.
• Schedule all front of house staff for performances including Guest Services. EMTs, and police officers. Ensure all parties are knowledgeable about their responsibilities and the elements particular to each event. Help create a welcoming and inspiring environment for these parties on event nights.
• Process invoices and payroll for all front of house staff including timely and accurate approval of timesheets and invoices.
• Support Guest Experience Manager, Human Resources and partners in recruiting and hiring staff.
• Support training for those who interact with HGO customers, including part-time and contract staff, internal colleagues, and external partners. Execute process for auditing operations, providing actionable feedback, and reinforcing desired performance.
• Assist the Guest Experience Manager in efforts to create a memorable, share-worthy, and entertaining experience for guests.
• Communicate with Houston First, Levy, and other building partners to ensure all are informed of HGO needs and plan for circumstances related to each performance.
• Work with the Guest Experience Manager to create post-event recaps that track the overall experience, capturing data from the day, best practices, opportunities for improvement and issues that need immediate resolution. Ensure recaps are appropriately distributed and appropriate actions are taken in a timely manner.
• Lead inventory management efforts for Opera Cues, our event program.
• Assist Customer Care Center in answering customer inquiries and finding solutions for feedback we receive via surveys, staff feedback, etc.
• Provide activation and event support to entire Audiences team when needed, including efforts to expand to new audiences, sell tickets, or deliver on Subscriber benefits.
• Provide Administrative support to the Patron Experience team as requested including data entry, report generation, inventory, organizing, accounting tasks, and other office management duties as requested.
• Additional responsibilities as assigned by the Chief Marketing and Experience Officer, Director of Patron Experience and Guest Experience Manager.

Qualifications

• Bachelor’s degree preferred.
• 1-3 years of experience in guest services, event services, hospitality or relevant field required.
• Proficient in the use of computers to include knowledge of Microsoft Office software.
• Experience managing part-time and contract staff a plus.
• Experience working in a theater, concert hall, or similar venue a plus.
• Must be available to work a flexible work schedule to include nights and weekends.

Other Skills and Abilities

Must be a highly motivated and meticulous self-starter with ability to balance numerous tasks and deadlines within a brisk day-to-day pace. Must be able to communicate effectively at all levels. Must be a team player and creative thinker. Must be flexible and able to manage their schedule and prioritize workflow.

Physical Demands

The physical demands described here are representative of those we consider important for an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Guest Experience Coordinator will need to be able to stand for long periods of time and lift up to 25 lbs. Coordinator positions also require sitting for long periods of time, repeating the same movements, and use of their hands to handle, control, or feel objects and tools. It is important for Coordinators to be able to see details of objects that are less than 20 (twenty) inches away, communicate clearly so listeners can understand, and understand the speech of another person.

Equal Opportunity

Houston Grand Opera is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at HGO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by federal, state, or local laws or regulations. HGO will not tolerate discrimination or harassment based on any of these characteristics. HGO encourages applicants of all ages.

Houston Grand Opera

Nine PBS: Events Manager

Who We Are: As an essential community institution, Nine PBS magnifies and deepens understanding of our community to help our region flourish. We convene meaningful conversations, we share thought-provoking content, and we host events that engage and inspire our region. Our unique facilities and connections offer opportunities for memorable experiences for audiences of all ages.

Our History: We are a community-licensed public media station. For nearly 70 years, we have been a foundational pillar in the St. Louis community by providing trusted, community-centered content and resources. Our core purpose is to magnify and deepen understanding of our community to help our region flourish.  

Our Values: Nine PBS is rooted in our four values: Community, Trust, Equity, and Learning. These guide every aspect of our work – both in how we interact with one another as teammates, as well as how we engage with the community.  

Our Culture: Nine PBS is an equal opportunity employer with a leadership team and culture that prioritizes diversity, equity, inclusion, and belonging. For the past three years, Nine PBS was identified by the Women’s Foundation of Greater St. Louis as a top place for women to work.

Our Team: One of our strategic goals is to create and sustain a positive, high-performing, inspiring, and inclusive culture that prioritizes the well-being and belonging of every member of our team. Get to know the amazing individuals you will be working alongside if you are selected for this position: https://www.ninepbs.org/ourteam/.

Position: Nine PBS is searching for an enthusiastic Events Manager with a positive attitude to lead our events to enhance our brand and grow our audience.

Nine PBS hosts numerous events annually, ranging from public screenings and PBS KIDS events to donor appreciations and occasional meet-and-greets with national PBS personalities. The Events Manager will function within a fast-paced, high intensity environment and will be responsible for planning and scheduling events, working with vendors, assisting with event marketing, and managing the execution of events. Responsibilities include timely booking and communication with vendors, invitation list management, compiling staff talking points, creating event diagrams and run-of-shows, coordinating with colleagues across the organization, creating and monitoring timelines and budgets, and leading all day-of tasks and a small group of support staff to execute seamless and memorable experiences.

The ideal candidate for this role should demonstrate exceptional project management, organizational abilities, interpersonal skills, oral and written communication skills, multi-tasking skills, and excellent time-management. This position reports to the Director of Communications on the marketing team, and works closely with the Production Facilities Manager to fully execute station events.   

Job Responsibilities

·      Supervise the Events Coordinator position, leading with integrity, self-awareness, clear direction, and a collaborative approach

·      Identify and fulfill event goals

·      Establish and manage event budgets

·      Envision and achieve creative event plans and long-term strategies

·      Collaborate across departments to deliver on event objectives

·      Prepare timelines and manage event logistics

·      Create and manage run-of-shows

·      Manage correspondence with guests

·      Book and maintain relationships with vendors, including caterers and entertainment

·      Negotiate quotes and agreements with vendors

·      Oversee vendors’ activities throughout the event

·      Manage day-of event flow

·      Lead day-of events staff and volunteers

·      Manage event layouts by creating and implementing design plans

·      Manage event sponsor needs

·      Coordinate event production with appropriate teams to identify audiovisual needs and other details

·      Manage virtual events on Zoom, Facebook Live, or other platforms in coordination with appropriate teams

·      Manage use of event equipment and technology (iPads, cash registers, credit card readers, etc.)

·      Provide post-event reporting and analysis

·      Approve and ensure timely payment of invoices

·      Oversee and maintain event supply inventory

·      Secure trade agreements with vendors

Required Skills

·      Ability to represent Nine PBS in a friendly, knowledgeable, and professional manner

·      Ability to effectively communicate to all levels within the organization

·      Ability to anticipate challenges and recommend solutions

·      Efficient project management skills

·      Effective problem-solving skills

·      Strong written and verbal skills

·      Ability to handle multiple tasks, with a focus on detail and follow-up

·      Highly organized

·      Team player

·      Commitment to the mission of Nine PBS

·      Must meet deadlines, stay organized, and think creatively

Qualifications

·      At least 3 years of event management experience

·      BA or BS in communications, hospitality management, or related field preferred

·      Computer proficiency (Microsoft Office including Word, Excel, and PowerPoint)

·      Basic writing experience

Work Environment

·      Flexible schedule with a mix of in-person and remote work, as agreed upon with supervisor and based on the day-to-day needs of the team

·      Weekend and evening availability based on the scheduling of events

·      Community-centered, culturally inclusive, and collaborative

·      Occasionally drive and/or travel on company business required

·      Regular, active participation in team meetings expected, either virtually or in person as determined by supervisor

·      Stand up for extended periods of time, both indoors and outdoors

·      Lift and carry 25 pounds

Application Process and Timeline

Company: Nine PBS

Vacancy Type: Full-Time

Job Location: St Louis, MO, US

Salary Range: $60,000 to $65,000

Application Timeline: June 15-30, 2023

Application Process: For a candidate to be considered for employment, the following materials must be submitted as a complete application to [email protected]:

·      Resume

·      Cover Letter

·      3 Professional References

Word document that provides responses to the following three questions:

1.)  What have you read in this job posting that is interesting and inspiring to you? (no more than 150 words)

2.)  How are you uniquely qualified to enhance the Nine PBS team and our work? (no more than 150 words)

3.)  One of Nine PBS’s organizational priorities is to foster an inclusive culture that values belonging and connection. Please provide an example of a time when you reinforced these priorities. (no more than 150 words)

Nine PBS

As an essential community institution, Nine PBS magnifies and deepens understanding of our community to help our region flourish. We tell stories that move us. We meet people where they are the most comfortable consuming content. Nine PBS’s platforms include four distinct broadcast channels (Nine PBS, Nine PBS KIDS®, Nine PBS World, and Nine PBS Create), ninepbs.org, social media, the free PBS Video App, streaming services, live and virtual events, and the Public Media Commons. Since 1954, Nine PBS has accepted the community’s invitation into their homes, schools, and businesses. Follow Nine PBS on Twitter, Facebook, Instagram, LinkedIn, and TikTok. 

Nine PBS

SSA Group at Brookfield Zoo is looking for a talented Director of Catering and Events to join our team!

Director Of Catering & Events

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.

Position Title:Director of Catering & Events

Reports to:The General Manager

Responsibilities

• Coach, supervise, direct Catering Department so operational needs (financial, staffing, product, merchandising, client expectations, etc.) are met on a daily basis.
• Fostering a close relationship with direct Client report and the client’s staff to ensure a positive working relationship.
• Motivate, direct and train the sales and operations department with a focus on prospecting, closing of a sale, and maintaining mutually beneficial business relationships.
• Responsible for management of all sales and operations related functions, including communicating with staff on a daily basis, developing new business techniques and maintaining client relationships.
• Attends Client meetings and reports weekly to the Resident Area General Manager or as necessary.
• Ensure open and constructive working relationships with all other internal departments involved in servicing group sales business, including maintaining a strong working relationship with key opinion leaders and contacts with the Client.
• Professionally represent the Client in all sales transactions and at related industry functions, meetings and trade shows.
• Remains knowledgeable of and manages in accordance with all applicable local, state and federal laws.
• Upholds and maintains a clean, safe and organized work environment.
• Uphold and demonstrates a complete understanding of company policies and procedures.
• Operate with SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Engage with Department Managers on ensuring EXTRA Guest Service at all levels of team.
• Maintains knowledge and implementation of contract between SSA and Client with professional discretion.
• Supports employee life-cycle management, inclusive of progressive discipline documentation in field through ongoing establishment with management team and staff.
• Manage the details of the ‘day of’ the event. Including vendor/rental orders, etc. as needed.
• Leads cost negotiation for all Catering & Event proposal process as given through Client as necessary.
• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
• Implement and update the ongoing group sales strategic plan, including systems and processes.
• Monitor and control marketing (subject to Client approval), design and printing expenses for department.
• Respond empathetically and professionally to any customer complaints, seeking advice from the Resident Area General Manager as necessary either before, during or post event.
• Assumes an active role in the long-range planning for Catering & Events department programs.
• Accountable for Catering Department’s financial management through budgeting, forecasting, and management of sales/per cap and controllable expenses.
• Provides precise flash reporting to Resident Area General Manager for weekly and monthly forecasting.
• Completes business assessment with comparable market pricing to assess business model and drive per cap revenue.
• Forecast weekly sales, complete and maintain sales analysis monthly sales.
• Contribute to the team effort by efficiently managing the ‘key’ client accounts with concentration on establishing relationships with large corporate clients containing 100 or more employees.
• Oversee payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc. through coaching of Catering Operations Manager.
• Set precedent to achieve Sales, Per Cap & Controllable Budget.
• Minimize controllable costs associated with the operation. Continually strategize on revenue avenues, areas of opportunity, and negotiation necessary to achieve goals with Client.
• Promote an inclusive & supportive approach at the Unit.
• Assure editorial role on all unit publications (newsletters, calendars, memos, etc.)
• Ensures unit strives to be an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
• Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
• Perform other tasks as deemed necessary.

Job Requirements

• Strong interpersonal and communication skills, including the ability to articulate to our partner, Resident Area General Manager and HQ personnel.
• Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
• Exceptional problem solving/decision making skills that are combined with the ability to be organized.
• Demonstrates financial management, merchandising, analytical, planning and leadership skills.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Computer knowledge and skill level for basic office functions.
• Physical ability to stand for extended periods and to move and handle boxes (up to 35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience

• Six five years of experience in relationship sales and operations; Management experience in cultural, iconic, entertainment, hospitality or museum attraction a plus.
• Must be adept at negotiating and closing sales.
• Comprehension of catering and event coordination procedures and processes.
• Bachelor’s Degree in the Hospitality field or equivalent experience.
• Must be 18 years or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Compensation and Benefits

• Full-Time
• Salary – based on range in consideration of relevant job experience and certification/education; if position is physically in Colorado or California, salary range will be posted above following EPFEW Act
• Bonus eligible based on company guidelines
• Vacation or TAFW (time away from work) Plan – we want our team to take time as they need, so don’t accrue hours but rather give you freedom to schedule within scope of the business and your needs
• Medical, Dental, Vision, Life Insurance; employee premiums applicable
• Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
• Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on birthing event
• (4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing Parent Plan to extend above timeline
• 401k program, eligible for enrollment after (1) year of employment during January or June open enrollment periods, company is not matching at this time
• $75 monthly cell phone stipend

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (“Notice”).

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the “Fair Chance Ordinance – Know Your Rights” document for more information. By submitting your job application, you agree you have reviewed the “Fair Chance Ordinance – Know Your Rights” document.

SSA Group

Job Title: Membership Manager (Internship)

Location: Venice, CA

Internship Period: June – September 2023 (3 Month Internship)

Expected Hours: Avg 20 hrs/week, Flexible hours, Occasional nights and weekends to support events

Reporting to: KINN Founder and Operations Team

KINN Overview

The KINN is a membership for conscious entrepreneurs to accelerate positive change. Our diverse community is made up of leaders in tech, media, hospitality, wellness, impact and entertainment, with the shared desire to make a difference. 

Our collaborative workspace, located in the heart of Venice, includes a private member lounge and tea bar, dedicated workspace, conference rooms, podcasting studio and a 2500 ft wellness studio. Members have access to various business and personal growth workshops, masterclasses and panels with some of the world’s great thinkers and leaders.

Position Overview

We are seeking a Membership Manager to join our team on a part-time basis. As our Membership Manager, you will join our operations team to help service KINN members, increase membership experience, engagement, and customer retention. You will help manage our onboarding process and internal membership portal. In addition, you’ll help connect and expand our local partnerships in Venice with businesses, entrepreneurs, innovators and community organizations. 

Job Responsibilities

• Assist on the onboarding of KINN members 
• Handle membership support requests  
• Support internal operations and workflows 
• Update the membership management portal with the latest events, postings and communications 
• Outreach to businesses in Venice (and neighboring areas) for collaborations and partnerships.
• Collaborate with the KINN team to ensure all communication strategies align with overall business objectives.
• Other duties as assigned.

Requirements

• Enjoys operational, administrative and customer service 
• Can demonstrate technical skills 
• Strong written and verbal communication skills with excellent attention to detail.
• Ability to work independently and collaboratively with team members in a fast-paced environment.
• Passion for system flows, marketing, and staying current with industry trends.
• Motivated to build something special

Benefits:

• Gain hands-on experience in member support and operations within a start-up environment.
• Surround yourself with conscious entrepreneurs and founders making a difference in the world.
• Build a strong portfolio of system workflows and support handling
• Opportunity to network with industry professionals and potential future employers.
• Potential for a full-time or part-time position after successful completion of the internship.

This is a paid internship with flexible hours and the option to work remotely and on-site. If you are passionate about community building, social media marketing and excited to gain valuable experience in a dynamic and collaborative environment, we encourage you to apply!

If this sounds like something you might be interested in, please send your resume along with what sparked your interest in The KINN and the position, to [email protected].

The KINN