General Staff Jobs

TITLE: Event Manager

POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports & Entertainment

LOCATION: SAP Center at San Jose, San Jose, California

REPORTS TO: Senior Manager, Booking & Events

POSTING DATED: 6/7/2023

Summary

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the NHL’s San Jose Sharks, the AHL’s San Jose Barracuda, SAP Center, Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. We are continually growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether; we are Team Teal.

Position Overview

The Event Manager will be responsible for managing, monitoring, and supervising event logistics and planning of assigned games, concerts, family shows, ice shows, and more at both SAP Center at San Jose and Tech CU Arena in San Jose, CA. In addition to event specific responsibilities, the Event Manager is responsible for supervising and providing daily direction to the Event Coordinators.

This position is critical to the daily operations at Sharks Sports & Entertainment. Tasked with being the SSE representative to both external clients and internal stakeholders, this position is the conduit of information for all front of house and back of house activities, ensuring success across all aspects of the business. Relationships are critical to the success of our business, and this position is a primary contributor both developing and maintaining those relationships with all parties.

Essential Duties and Responsibilities

• Manages relationships between the arenas and all stakeholders such as the hockey team staff, clients, promoters, partners, and vendors and serve as the primary building contact for all event-related needs.

Evaluate and provide support for requested set-ups and logistics during advance:

• Generate event CAD(s) to support the ticket office in generating on-sale maps and production kills, and building operations for stage builds, chair set, and alike.
• Obtain technical/production riders, security riders, rigging information, and other pertinent details of the event.
• Order any special request items such as furniture, heavy equipment, show gas, runners or other approved items.
• Develop and disseminate event notes/event outlines for assigned events at least 5-days prior to event.

Primary Event Day Responsibilities:

• Supervise and coordinate facility safety and readiness prior to event day/event arrival while maintaining SSE’s best interests and enforcing all facility policies as needed.
• Direct Building Services & Conversions with the floor and arena set-up to ensure all is set correctly in accordance with building policy and life safety code.
• Enforce all facility policies and government/legal regulations such as ADA law and life safety code.
• Provide all event expenses to the booker for settlement in a timely manner (may also include pre-settlements).

Primary Post-Event Responsibilities:

• Supervise inventorying, cleaning, and re-setting of house equipment for the next event.
• Manage event expenses to include closing and processing all outstanding purchase orders and financial obligations post-event.
• Produce a post-event report documenting key information about the event capturing details centered around the specific production and show

• Assist with running the Operations Managers Meetings to provide pertinent details and direct other operations groups in their responsibilities for upcoming events.
• Attend department meetings to discuss staffing of Event Coordinator group, general building procedures, event assignments, issues and assigned tasks, and PMP (People Management Plan of frontline staff) meetings.
• Oversee the Booking & Events storage cage and equipment, maintaining existing inventory, replacing old or broken inventory, and researching new inventory for procurement.
• Manage between 6 and 8 Part-Time Event Coordinators to include onboarding, assigning daily tasks for event shifts, scheduling, payroll approvals, and disciplinary actions.

Minimum Qualifications

• Bachelor’s degree or comparable work and/or educational experience
• Two (2) or more years related experience and/or training in the public assembly industry, arenas preferred
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, safety regulations and laws, event-related services and technical requirements for the types of events anticipated at the facility
• Ability to read, understand, and implement various show riders
• Engage in problem solving and decision making that is generally governed by procedure and guided by policy
• Possess or be willing to obtain any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility
• Operate equipment such as light trucks, pallet jacks, forklifts or other light power-driven equipment
• Operate standard office equipment including but not limited to a personal computer using Windows, Microsoft Office software, applicable event software (Event Booking/VenueOps & AutoCAD) and be able to use a handheld/portable radio
• Follow oral and written instructions and communicate effectively with others in both oral and written form, and work independently without supervision
• Event staff supervisory experience preferred for management of 4 to 6 part-time Event Coordinators
• Must be able to pass a background and credit check

Physical Requirements

• Ability to sit, stand and utilize a computer for extended periods of time
• Communicate via phone and email with a variety of individuals
• Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

What We Offer

• Competitive compensation (base salary and variable incentive plan)
• Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
• Pretax Transportation Benefit
• 401K (pre-tax and Roth options)
• Unlimited Paid Time Off
• Minimum of 10 Paid Holidays and Wellness Days per year
• Complimentary or discounted sports and concert tickets
• Other League & partner discounts
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
• An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
• Potential for flexible scheduling and telework opportunities

This position is not eligible for U.S. work authorization sponsorship

Pay Range

The pay for this role is $70,000 per year

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency

San Jose Sharks

PRIMARY JOB TITLE : Special Events Coordinator

SUPERVISOR: Development Director

CLASSIFICATION: Non-Exempt, Full Time

POSITION SUMMARY: The Special Events Coordinator is responsible for planning, implementation and coordination of Ronald McDonald House Charities of Central PA’s (RMHC-CP) internal and external special events. This position will support advancing the organization’s brand and increasing community and donor engagement with RMHC-CP. Our ideal candidate will be able to provide outstanding customer service and support memorable events that meet the organization’s intended goals and expectations.

COMPETENCIES: Communication and writing skills, interpersonal/team effectiveness, self-starter, administrative/organizational excellence, action-oriented and results-driven, ability to manage multiple projects efficiently, computer competency, and personable demeanor.

JOB DUTIES and RESPONSIBILITIES:

• Support, develop and execute strategies for successful special event programs and initiatives within budget and timeline

• Coordinate all event efforts from conception thru completion, considering target audience and event objectives including, but not limited to event locations and details such as décor, catering, entertainment, transportation, location, invitee lists, special guests, equipment, etc.

• Generate traffic, attendance and interest in the organization through successful execution of events

• Assist Marketing & Communications Manager with developing event marketing materials, website content and social media content

• Contract annually with event platform company and handling event page set-up, uploads and settings on platform for each event.

• Lead event committees, attract, coordinate, engage and support committee volunteers

• Organize post event activities to evaluate success and challenges

• Meet or exceed financial goals for each event that are established annually with Development Director

• Prepare event budgets and ensure adherence

• Source and negotiate with vendors and event suppliers

• Maintain and manage event databases, timelines and electronic files

• Lead any additional special event components as directed by the Development Director

• Perform additional development tasks including grant writing and graphic design as time allows with primary focus being on special events

QUALIFICATIONS and EXPERIENCE:

• Proficient knowledge of event planning best practices

• Strong project management and problem-solving skills

• Excellent written and verbal communication skills

• Minimum of one to two years related experience

• Proficient working knowledge of Microsoft Office

• Passion for the RMHC-CP Mission

• An Associate degree is preferred

• Valid driver’s license, auto insurance, and cellular phone are required.

COMPENSATION:

Compensation commensurate with experience. Salary range is $40,000-$45,000

APPLICATION PROCESS:

Apply by submitting your resume, cover letter and application for employment to [email protected]. Application for employment is available at https://www.rmhc-centralpa.org/who-we-are/careers/

Ronald McDonald House Charities of Central PA

Crunch Fitness in Florida is ready to dominate the fitness industry while changing the lives of our members. Are you ready?

Crunch Fitness is seeking a Group Fitness Manager to be part of the greatest growth story ever told in the fitness industry! With 20 locations currently and 50 locations planned, our Group Fitness Manager position offers a tremendous opportunity for development & personal achievement.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

What We Look For In Our Group Fitness Manager:

• A desire for personal growth
• Team oriented individual with outgoing personality
• Organized
• Service minded
• Professional
• Be willing to go above and beyond
• Efficient and effective communication skills
• Experience teaching classes for clients of all levels
• Ability to travel
• Valid CPR Certification
• Nationally Accredited Group Fitness Certification:  AFAA, ACE or NASM preferred

Some responsibilities of our Group Fitness Manager:

• Respond to all member issues concerning GF classes
• Prepare and maintain club schedules.  Ensure all classes are covered and facilitates sub procedures.  Reports class tracking numbers on a monthly basis to management
• Submit payroll information in accordance with payroll schedule
• Responsible for submitting all quarterly schedule changes to Group Fitness Director.
• Facilitate the implementation of new programs
• Provides seasonal inventory of all equipment to Ownership Team
• Supervises all group fitness publicity at club level so that it is current and replenished

The Ways you Benefit:  

• Exciting team environment
• Free Crunch Fitness membership
• Health, dental, vision, life, short term disability and 401k plan, available to eligible employees.

If you’re ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch! Let’s do this! 

Crunch Fitness

Crunch Fitness in Florida is ready to dominate the fitness industry while changing the lives of our members. Are you ready?

Crunch Fitness is seeking a Group Fitness Manager to be part of the greatest growth story ever told in the fitness industry! With 20 locations currently and 50 locations planned, our Group Fitness Manager position offers a tremendous opportunity for development & personal achievement.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

What We Look For In Our Group Fitness Manager:

• A desire for personal growth
• Team oriented individual with outgoing personality
• Organized
• Service minded
• Professional
• Be willing to go above and beyond
• Efficient and effective communication skills
• Experience teaching classes for clients of all levels
• Ability to travel
• Valid CPR Certification
• Nationally Accredited Group Fitness Certification:  AFAA, ACE or NASM preferred

Some responsibilities of our Group Fitness Manager:

• Respond to all member issues concerning GF classes
• Prepare and maintain club schedules.  Ensure all classes are covered and facilitates sub procedures.  Reports class tracking numbers on a monthly basis to management
• Submit payroll information in accordance with payroll schedule
• Responsible for submitting all quarterly schedule changes to Group Fitness Director.
• Facilitate the implementation of new programs
• Provides seasonal inventory of all equipment to Ownership Team
• Supervises all group fitness publicity at club level so that it is current and replenished

The Ways you Benefit:  

• Exciting team environment
• Free Crunch Fitness membership
• Health, dental, vision, life, short term disability and 401k plan, available to eligible employees.

If you’re ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch! Let’s do this! 

Crunch Fitness

Hours M-F or Tuesday-Sat hours are flexible with candidates.

This is a fun and exciting role that relies heavily on communication, attention to detail, organization, and lots of creativity. The ideal candidate is a highly motivated team player who can develop long-term beneficial relationships for the Club.

• Being the main point of contact and working with event hosts and planners through telephone, digital communication, and in-person meetings from the date of contract signing through the event date.

Coordination both social/corporate banquets for members and non-members, as well as club events for membership.

• Communicating with clients and internal teams in a timely and efficient manner, including working in tandem with internal departments such as Culinary, Food & Beverage Operations, Amenities (i.e. Golf, Tennis, Pool, etc.), and Club Ownership.

• Maintaining Banquet Event Orders (BEOs) in Clubessentials (sales/banquets software) and event diagrams in AllSeated (floor plan software).

• Coordinating menus, tastings, and all other event details.

• Working closely with Seawane’s preferred vendors on décor, entertainment, and other services and rentals, maintaining as well as establishing new preferred vendor relationships.

• Leading weekly BEO meetings and day-of event checks with the operations and culinary teams, as well as occasionally attending functions to meet hosts and oversee the start of an event on a case-by-case basis, ensuring everything is as expected and adjusting as needed.

• Creating new event experiences for membership to drive event participation for all age groups and interests.

Other duties as assigned Specific skills, abilities and qualifications of the Event Coordination Director include but are not limited to:

• Strong organizational skills and high-level of attention to detail.

• Must be able to work in a high pace environment balancing many different tasks.

• Have a high-energy and outgoing personality with professional presence and appearance.

• Quickly problem solve while maintaining composure with guests.

• Being a diplomatic team player who can foster relationships with members, guests, staff, and vendors.

• Professional and responsive communication to all members, clients, and staff.

• Networking inside and outside the Club to build relationships with new and existing clients.

• Maintaining and updating accurate files.

• Strong computer skills including use of programs such as Microsoft Office (Outlook, OneDrive, Teams, Excel), Banquet Sales Software, and Floor Plan Programs.

• Ability to learn, comprehend, and effectively use software systems.

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Phaxis

Are you an outstanding Event Manager who loves the operational side of events as well as being the main point of contact? Would you like to collaborate with an amazing team who will mentor and encourage you in your event management career? Our client is a nationwide Destination Management Company who is highly respected in the industry. This role will drive and contribute to the processes for their events in the Punta Gorda/Charlotte Harbor area.

• You will work 100% from a home office but must live in or commutable to the Punta Gorda/Charlotte Harbor area because you could be onsite 3 days or more a week for various events.

What They Can Offer to You:

• Multiple and varied career opportunities both in Operations and/or Sales
• The chance to work for a well-recognized and respected DMC who has structure, processes, and procedures all in place to make your job easier
• Be part of an upbeat, fun-loving, collaborative team that thrives on supporting each other and your clients
• Excellent base salary with added commissions and perks
• Robust benefits package including healthcare, match on 401k, paid vacation, cell phone reimbursement, paid holidays, top of the line computer equipment and more!

Who You Are:

• Have a strong work ethic and are dedicated to events!
• Love being a part of a collaborative team who works and plays hard- you have each other’s backs
• Can think quickly on your feet, roll with the punches in the constantly evolving event space, and always deliver a high level of customer service
• 3+ years in Program/Event/Operations management- all in the event space
• Enjoy being a diligent, high-energy, phenomenal teammate with strong attention to detail
• Have a creative eye for design of events
• Proficient computer experience in Microsoft Word, Excel, Outlook, and PowerPoint

What You Will Do:

• Once the Sale Manager receives the signed contract from the client you will take it over
• Handle all the details and logistics leading up to the event, onsite during the event, and following up with post-event billing and wrap up
• Help the client build the design- select menus, chose entertainment, decor, build a production timeline, arrange transportation between events- draw out the entire blueprint for the event

We are an equal opportunity employer who values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Spot On Talent

Crunch Fitness in Florida is ready to dominate the fitness industry while changing the lives of our members. Are you ready?

Crunch Fitness is seeking a Group Fitness Manager to be part of the greatest growth story ever told in the fitness industry! With 20 locations currently and 50 locations planned, our Group Fitness Manager position offers a tremendous opportunity for development & personal achievement.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

What We Look For In Our Group Fitness Manager:

• A desire for personal growth
• Team oriented individual with outgoing personality
• Organized
• Service minded
• Professional
• Be willing to go above and beyond
• Efficient and effective communication skills
• Experience teaching classes for clients of all levels
• Ability to travel
• Valid CPR Certification
• Nationally Accredited Group Fitness Certification:  AFAA, ACE or NASM preferred

Some responsibilities of our Group Fitness Manager:

• Respond to all member issues concerning GF classes
• Prepare and maintain club schedules.  Ensure all classes are covered and facilitates sub procedures.  Reports class tracking numbers on a monthly basis to management
• Submit payroll information in accordance with payroll schedule
• Responsible for submitting all quarterly schedule changes to Group Fitness Director.
• Facilitate the implementation of new programs
• Provides seasonal inventory of all equipment to Ownership Team
• Supervises all group fitness publicity at club level so that it is current and replenished

The Ways you Benefit:  

• Exciting team environment
• Free Crunch Fitness membership
• Health, dental, vision, life, short term disability and 401k plan, available to eligible employees.

If you’re ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch! Let’s do this! 

Crunch Fitness

The Director of Food & Beverage/Executive Chef is responsible for overseeing the direction of the entire Food & Beverage department activities in accordance with OVG360’s policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is solely responsible for the effective management and operation of the culinary team including event planning support, scheduling, food preparation and production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight, culinary proficiency and operational/personnel support to ensure the smooth running of all food outlets and events.

The Director of Food & Beverage serves as the Executive Chef and is responsible for ensuring quality food and beverage is served to the guests. The Director of Food & Beverage will assist the kitchen staff in preparing and cooking meats, soups and sauces as needed, and supervise all other aspects of the food and beverage operations. During events the Director of Food & Beverage will be visible in the front of house area and will ensure all OVG360’s service standards are met. The Director of Food & Beverage is responsible for the training of all assigned staff.

This is a key position for the effective and profitable operation of the business. The Director of Food & Beverage must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.

OVG360, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about OVG360 at www.oakviewgroup.com.

Salary: $65,000 – $70,000yr

For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

• Responsible for coordinating and supervising the work of staff to include creating a positive work environment for all staff members.
• Displays knowledge of culinary preparation skills and teaches others proper preparation and food presentation.
• Manages the control of food and labor costs through proper scheduling and purchasing.
• Conducts regular inspections to assure cleanliness and maintenance meet company standards.
• Oversees and manages monthly inventory.
• Responsible for providing high quality, fresh food products in a timely manner for delivery to guests.
• Assists kitchen staff in preparing hot and cold foods following portioning requirements as needed.
• Assists front of house team in delivering high quality service and products.
• Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product.
• Coordinates the storage, maintenance and repair of all kitchen equipment to ensure operational readiness.
• Maintains sanitation, health and safety standards and training in work areas.
• Responsible for observing and testing foods to ensure proper cooking.
• Responsible for consulting with managers to plan menus and estimate expected food consumption.
• Must be a visible presence working on the kitchen floor and event floor with staff to ensure quality, efficiency, and overall management of operations.

• Minimum of 2-3 years experience in the food & beverage industry.
• BA or BS with business-related major; accounting minor or credits preferred; equivalent job experience can be substituted for educational requirements.
• Must have various experience levels in volume feeding, ala carte, fine dining, catering and purchasing storage and handling.
• Ability to communicate effectively to all levels of staff.
• Demonstrated and verifiable track record of meeting projected costs.
• Professional appearance and presentation required.
• Knowledge of and skill in using computer software, including MS Word/Excel/Outlook.
• Maintains a current Food Handler’s card and alcohol service permit if required by state or local government.
• Working knowledge of employee scheduling in a hospitality environment.
• Must possess excellent organizational and communication skills.
• Well skilled in all technical and sanitary aspects of food preparation and presentation.

 Knowledge, Skills and Abilities:

• Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods.
• Ability to supervise staff.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment.
• Ability to cost out menus and create new menu items when needed.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.
• Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.
• Possess valid food handling certificate if required by state and federal regulations.

 INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

While performing duties of this job, the employee is continuously asked to multi-task under time constraints. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant use of interpersonal skills including: ability to motivate and inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate clearly and concisely in writing and verbally with clients.

Physical demands:

While performing duties of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will frequently move about inside and outside various areas of the facility and surrounding businesses to interact with internal/external clients.  Employee must constantly communicate via telephone, email and in-person with others and exchange accurate information.  Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds.

Work environment:

The duties of this position are performed primarily indoors in an office environment. The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days. Sales Calls may require transportation both locally and out of town.

Comcast

The Surf Synergy is looking for an experienced and dedicated Sales Manager. The right candidate will be responsible fore sourcing, developing, and closing new business for our surf retreat in Jacó, Costa Rica. Candidates with expertise in destination surf retreats, destination wellness resorts, or hospitality operations as well as proven leadership experience are invited to apply for a career with Surf Synergy. As a member of the Sales team, the Sales Manager works across disciplines to deliver an exceptional experience. 

Responsibilities 

• Source and develop accounts and customers (new and existing) by mapping specific business and buying tendencies. Include individual, transient, and leisure travelers and group profiles for each retreat; maintain organized and professional plan for correspondence and follow up. 
• Identify and execute agreements with GDS, OTA’s, and other effective marketing and distribution channels as well as associated adventure travel associations, social media groups and influential partnerships while including localized promotional opportunities to raise awareness and attract potential guests for new and repeat bookings. 
• Perform daily telephone solicitations to new and existing accounts/customers in defined geographic regions, including travel advisors, tour and travel operators, corporate accounts, sports and wellness organizations, and group travel planners.  
• Distribute marketing materials to wholesalers, corporate, incentive and adventure tour and travel markets via digital channels and in-person sales meetings.
• Maintain communication/relationship with surfing clubs, adventure travel and wellness tourism networks for specific market segments, as well as other Costa Rican resorts and local surf clubs toward achieving pre-determined revenue goal. 
• Create and execute direct sales plan specific to market assignment and sales goals. 
• Promote Surf Synergy awareness through maintaining relationships with complimentary Costa Rican resorts, local CVB’s, destination management companies, and tourism authorities for cross-promotion and referrals. 
• Conduct tours of the retreat to travel advisors, tour operators, press and other potential customers while informing of all coaching, training, wellness and retreat services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate. 
• Work closely with retreat hosts and the coaching team through execution of defined programs; keep the Sales & Marketing Director and Co-founder/lead coaches promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate. 
• Coordinate all sales related activity through the direction of Sales & Marketing Director; negotiate contract specifics to achieve maximum profitability and minimize attrition while satisfying customer needs and service expectations. 
• Utilize PipeDrive and SynXis as sales enablement and account organizational tools.
• Collaborate within a WordPress, PipeDrive, Microsoft Outlook, Google Drive and Todoist technology stack.
• Have a working knowledge of local and regional competition. 

Surf Synergy

Sales Assistant (Branded Events)

• Full-Time Hours / ASAP Start Date
• Entry-Level Opening / Training Provided
• On-Site Position / Professional Network Building

We are a sales & marketing firm that specializes in bringing our clients’ products to life using live marketing events. We’re on the lookout for someone to help us with a variety of event sales -based tasks at various events and venues across the Austin region. This is an entry-level position with training provided, so great for someone looking to get their foot in the door! We’re looking for candidates local to Austin for an immediate start!

Our event sales team engages in conversations with prospective customers, showing them personally the benefits of each and every product we sell. In preparation for these events, you’ll be building relationships with the venue manager and setting up branded displays. During the events, you’ll mostly be distributing marketing materials, conversing with customers, and completing a handful of sales transactions.

Sales Assistant Responsibilities:

• Setting up branded displays/booths/tables/etc at our private site events
• Building relationships with venue managers and clients
• Understanding the purpose and objectives driving the event in turn driving sales
• Engaging with customers about our client’s products/services
• Learning, retaining, and recalling product/service information
• Answering general questions and providing basic customer service
• Telling stories about the brand or other customers to entice people
• Closing a few sales, aiming to achieve 90-100% customer retention
• Teaching and training others if interested and necessary

Requirements:

Since you will be signing contracts on behalf of our clients, you’ll need to be 18+ years of age. You’ll also need to be authorized to work in the USA already; we cannot provide sponsorship at this stage.

There are no specific educational requirements, but a good portion of our team has a marketing or business degree. There aren’t any specific work requirements either, but most people have some experience in retail sales, food service, customer service, or other roles involving customer interaction.

We offer an impressive compensation package that combines base pay and commissions, plus we offer training and ongoing support! Individual success leads to overall success, so it’s in our best interest to ensure that members of our events team are performing at their best at all times.

In addition to training, support, and competitive earnings, we also offer meaningful and personalized experiences like fine dining, concerts, live entertainment, sporting events, travel, and more!

You’ll also get the chance to meet some incredible people with similar values and goals, so it’s a great opportunity to build your professional network. We are looking for individuals with a team spirit and a desire to grow. If this is you, we’d love to hear from you!

Send us an application today and you might hear back from us within 48 hours!

Front Page Agency Inc