General Staff Jobs

Event Assistant / Brand Representative

• Full-Time Hours / ASAP Start Date
• Entry-Level Opening / Training Provided
• On-Site Position / Professional Network Building

We are a marketing firm that specializes in bringing our clients’ products to life using live marketing events. We’re on the lookout for someone to help us with a variety of event-based tasks at various events and venues across the Austin region. This is an entry-level position with training provided, so great for someone looking to get their foot in the door!

Our events team engages in conversations with prospective customers, showing them personally the benefits of each and every product we sell. In preparation for these events, you’ll be building relationships with the venue manager and setting up branded displays. During the events, you’ll mostly be distributing marketing materials, conversing with customers, and completing a handful of sales transactions.

Event Assistant Responsibilities:

• Setting up branded displays/booths/tables/etc
• Building relationships with venue managers and clients
• Understanding the purpose and objectives driving the event
• Engaging with customers about our client’s products/services
• Learning, retaining, and recalling product/service information
• Answering general questions and providing basic customer service
• Telling stories about the brand or other customers to entice people
• Closing a few sales, aiming to achieve 90-100% customer retention
• Teaching and training others if interested and necessary

Requirements:

Since you will be signing contracts on behalf of our clients, you’ll need to be 18+ years of age. You’ll also need to be authorized to work in the USA already; we cannot provide sponsorship at this stage.

There are no specific educational requirements, but a good portion of our team has a marketing or business degree. There aren’t any specific work requirements either, but most people have some experience in retail sales, food service, customer service, or other roles involving customer interaction.

We offer an impressive compensation package that combines base pay and commissions, plus we offer training and ongoing support! Individual success leads to overall success, so it’s in our best interest to ensure that members of our events team are performing at their best at all times.

In addition to training, support, and competitive earnings, we also offer meaningful and personalized experiences like fine dining, concerts, live entertainment, sporting events, travel, and more!

You’ll also get the chance to meet some incredible people with similar values and golas, so it’s a great opportunity to build your professional network. We are looking for individuals with a team spirit and a desire to grow. If this is you, we’d love to hear from you!

Send us an application today and you might hear back from us within 48 hours!

Front Page Agency Inc

Events Assistants Wanted in Phoenix!

Make this a year to remember by:

• Putting your existing hospitality/ retail sales/ customer service skills to good use while working at a local event promoting a specific brand
• Using your experience playing sports/ volunteering/ traveling/ in the military/ etc to build rapport and relate to different people
• Meeting people with similar ambitions, values, and interests while you learn new skills and expand your comfort zones together
• Growing personally and professionally in a small business environment where there’s a big emphasis on development

We’re looking to grow our events team this month in order to keep up with a high level of demand for our event marketing services. We help our clients expose their brands and products/services to local consumers at pop-up events, in-store promotions, and at kiosks.

Events Assistants are responsible for:

• Working on-site at live events for a specific brand
• Setting up branded displays at local event venues
• Providing a positive, engaging customer experience
• Hosting events with a specific purpose/mission/objective
• Engaging with customers for feedback throughout the event
• Consolidating sales and completing a handful of transactions
• Answering questions, providing guidance, and relating to customers

People with experience in food/drinks service, retail sales, or customer service tend to do well in this position because they already possess a lot of the skills needed to succeed in this role. They also tend to earn more and make lasting connections with their colleagues, so if you’re looking to transition into a more professional role, this might be a good place for you!

We’re committed to investing in great people and can offer the right individuals:

• Full product training and guidance throughout their career with us
• Career coaching from industry experts and advancement opportunities
• Business and leisure travel opportunities (regional, national and international)
• A variety of bonuses, incentives, dining experiences, entertainment, etc
• A positive and productive work environment with a focus on personal and professional development at all stages

We’re currently reviewing applications daily and are looking to schedule digital interviews right away, so we’d love to hear from you if you’re:

• Over 18 years of age and eligible to work in the USA
• Able to start working within 2 weeks’ time (or sooner!)
• Local to Phoenix/ able to commute to our office in Phoenix
• Wanting to earn above the average minimum wage!
• Looking for entry-level work with advancement potential
• Wanting to work in a fun, team-oriented environment
• Looking to put your food service/ retail sales/ customer service experience to good use

If you’re excited about a new challenge then apply today!

Please submit an online application with your resume for consideration. We aim to complete interviews within the next two weeks so please make sure you include a cell number and email when submitting your resume. Feel free to visit our social media pages for more information or reach out to us directly and a member of our team will be more than happy to help.

West Coast Collective AZ

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; supervise all event staff; ensure events run smoothly; be responsible for and ensure overall customer and lessee satisfaction and experience.

This role will pay a salary of $40,000 to $50,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

• Review contracts as created by the Sales Team to build a preliminary knowledge of assigned events
• Complete all duties with a customer service focused mindset to ensure client satisfaction while working within the parameters of the facility, staff, and available offerings
• Communicate with clients in a clear, concise, and timely manner to fully understand the details and needs of an event acting as a liaison between them and the facility
• Sell A/V, Catering, Decor, Equipment, and Staffing options to client to meet the event requirements
• Evaluate the event with the client to identify challenges, find solutions, and look for ways to resolve any potential issues that could arise during an event
• Create and distribute event documents to staff, and notifying staff as updates are made
• Submit requests for equipment, staffing, and special event needs to staff to ensure event needs are met
• Work with Operations team to properly prepare the space sets
• Assist in the preparation of building to meet the requirements of upcoming events/shows
• Prepare pre and post event invoice documents to meet payment schedules
• Oversee event staff and provide leadership during event ensure smooth event execution
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
• Manage the event functions from pre-event move-in through move-out
• Establish and maintain effective working relationships with clients, co-workers, part-time staff, contractors, and guests
• Willing to work a flexible schedule, including late nights, early mornings, weekends & holidays as needed
• Serve as Manager on Duty as scheduled to support the Event Management Team
• Other duties and responsibilities as assigned

• At least three (3) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
• Bachelor’s degree from an accredited college/university. Major coursework in facility management, hospitality management, business, or related field may be considered in place of experience
• Strong professional oral and written communication skills in English, bilingual in Spanish is always advantageous
• Computer skills in Microsoft Office applications and cloud based systems at an proficient to advanced level
• Possession of, or ability to obtain, a valid drivers’ license with source of reliable transportation 
• Ability to identify and act on the needs of facility clients and guests
• Knowledge of crowd management and control techniques
• High level of customer service practices and experience
• Managerial skills in regards to overseeing staff and understanding event staffing needs
• Familiarity with reading and executing contracts
• Working knowledge of fire and public safety regulations
• A/V equipment and electronic systems experience preferred but not required
• Recognize and understand terminology commonly used in entertainment/convention/public assembly settings
• Willingness to work long shifts, nights, weekends, and holidays as events require

Comcast

Executive Kitchen Manager

Chicken N Pickle is a dynamic, multi-purpose entertainment venue that delivers a premium experience by providing high-quality service and food in a fun, fast-paced environment. We seek an Executive Kitchen Manager to lead a high volume multifaceted Back of House Operations. The EKM works with the management team to lead and guide the execution of high-quality food while motivating and developing teammates to provide a premium guest experience.

Executive Kitchen Manager responsibilities include developing AKMs, and hourly team members. The candidate leads the kitchen team to understand and utilize all CNP culinary tools that guide the teams to deliver a high level of sanitation, organization, and recipe-right entrees. The EKM is ultimately responsible for achieving and maintaining CNP’s financial and non-financial goals.

The EKM leads efficient BOH operations and maintains production goals, productivity, efficiency, quality, and customer-service standards.

As an Executive Chef/Kitchen Manager:

• Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity, and Quality
• Demonstrates and supports a culture of diversity, equity, and inclusion
• Coordinate and execute daily Back of House operations
• Supervise food prep and recipe execution guided by CNP BOH tools and processes.
• Monitor, develop, and predict weekly staffing needs based on prior year sales, current trends, weather, and catering activities.
• Supervise and evaluate Kitchen team members.
• Manage the selection process for hourly and salary team members with the General Manager.
• Maintain staffing levels and Cost of Goods in the Back of House
• Evaluate staff performance and provide feedback
• Maintain budgetary needs for all BOH operational supplies, and COGs
• Ensure compliance with sanitation and safety regulations
• Create detailed weekly departmental reports identifying financial wins while determining and implementing corrective action plans for areas of opportunity.
• Train new and current teammates.
• Utilize CNP policies and protocols that maintain restaurant operations.

Executive Chef/Kitchen Manager Qualifications

• Proven work experience as an Executive Kitchen Manager or high-volume kitchen manager
• Bilingual strongly preferred
• Must be knowledgeable in various cuisines, current culinary trends, and cooking techniques
• Proficiency with technology, including computers and computer software such as Microsoft Word and Excel
• Ability to follow all sanitation guidelines set by the state/county and CNP
• Excellent physical condition and stamina, on feet for eight hours, and able to lift 50 pounds.
• Excellent organizational skills
• Works well under pressure
• Conflict management abilities
• Excellent communication skills, bilingual preferred
• Ability to manage a team in a fast-paced work environment
• Certification from a culinary school or degree in Restaurant Management is a plus
• Perform in an active, fast-paced, indoor and outdoor venue, with the flexibility to work during evenings, weekends, and holidays

Benefits

• Competitive Pay with monthly bonuses
• Medical, Dental & Vision Coverage
• Life Insurance
• 401K with company match
• Vacation time Discounted dining
• Job Type: Full-time
• Pay: $67,000.00 – $72,000.00 per year

Chicken N Pickle

THE RESTAURANT

Raglan Road Irish Restaurant & Pub – a wholly owned Irish Company – is located at Walt Disney World Florida – at Disney Springs, an outdoor dining and entertainment and shopping, complex unrivaled anywhere in the world.

Raglan Road is a multi-award winning 600-seat restaurant designed and styled with great attention to authenticity and tradition. We serve an award-winning contemporary menu of Irish inspired dishes cooked from scratch daily. Quality and creativity are the keystones of our culinary vision.

Our staff are our family. You’ll be joining a team of over 300 – many who have enjoyed long and successful careers with us. We’re not a large corporate business and so we go the extra yard to help and develop our staff

THE JOB

We are looking for a hands-on restaurant Senior Floor Manager who is passionate about the hospitality industry and can understand the value of authenticity in our guest focused and service minded operation and who can reflect the attitude, theme and service culture of Raglan Road daily.

Our ideal candidate will have at least three years’ experience in a similar concept. Previous experience in a full-service, high volume, pub style environment a plus. Someone who can hire, train, and motivate the service team to provide true Irish hospitality, food and service to our guests. A strong hospitality background with the ability to deliver exceptional service at all times. Excellent management people management skills are vital.

The successful candidate work closely with management and owners, problem solving, strategizing and planning to constantly enhance our product and service

THE REQUIREMENTS

• Minimum three years’ experience as a restaurant or pub manager or similar role in a pub or restaurant of significant volume, similar style or concept, with specific focus on delivering a quality food and beverage experience at all times.
• Good working knowledge of a bar environment and knowledge of all modern day and classic cocktails creation, service and presentation.
• Exceptional hospitality skills are essential. Needs to be a natural conversationist, comfortable talking to guests, dealing with pressurised situations and doing what it takes to ensure an exceptional experience at all times.
• Experience with training staff, leading a team, appraising staff, and delivering service standards daily.
• Ensure all F&B product is served to all applicable sanitation, HACCP, health and safety and personal hygiene standards and following established procedures
• Ability to manage labor and F&B costs
• Work flexible hours as needed, including promotional events.
• Ability to multitask and adapt to changing business situations while maintaining established standards at all times and directing the team to do the same.

THE PACKAGE

• Highly competitive all-inclusive package
• Guaranteed monthly bonus
• Extensive training program
• Dynamic work environment and excellent company culture.
• Medical, Dental, Vision insurance within 30 days of hire.
• 2 weeks (10 days) paid vacation in year 1 and accruing annually thereafter.
• Disney operating participant benefits including park passes for you and your family, discounts in retail and restaurants on property.

Raglan Road Irish Pub & Restaurant

RESTAURANT MANAGER

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Reports to: Manager of Suites, Loge Boxes & Clubs

Supervisory responsibility: Exercises general supervision over restaurant and bar supervisors and full time & part time administrative and operations-based team members.

Job Description

The Restaurant Manager will assist in overseeing the staffing of all Clubs/Restaurant/Bar team members, along with menu development, event-based planning and the execution of operations for 1 full service fine dining club/restaurant and 1 full service clubs/restaurant bars. The Restaurant Manager will work closely with the Manager of Suites, Loge Boxes & Clubs and culinary counterparts to ensure quality selections are executed and served impeccably on an event by event basis with consideration to the anticipated guest demographic. This position is responsible for ensuring that exceptional hospitality is received by premium seat owners/ticketholders, venue guests and internal team members. They are also responsible for ensuring that alcoholic beverages are served safely and that food quality and sanitation standards are always maintained. In-person and predictable attendance. In-person and predictable attendance.

Essential Duties (Include, but are not limited to the following):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Partner with The Manager of Suites, Loge Boxes & Clubs to ensure successful food and beverage operations at Dickies Arena
• Assist with the establishment and enforcement of Dickies Arena policies
• Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained
• Assist in the hiring, training, staffing and scheduling of all Clubs/Restaurant team members
• Assist in the menu development for all Clubs/Restaurants
• Engage with venue guests, as well as, team members to ensure exceptional hospitality is always received
• Drive the development of promotions and programs to enhance the guest and team member experience with the clubs/restaurant locations
• Build and maintain the clubs/restaurant POS related and reservation systems to support the developing needs of the arena operations
• Engage with restaurant guests at their tables, and venue guests to ensure exceptional hospitality is always received for each event
• Assist with resolution of all departmental guest service issues
• Follow and enforce policies associated with the safe service of all alcoholic beverages
• Responsible for enforcing, executing and maintaining all safety, security and sanitation standards throughout the venue
• Responsible for ensuring food quality in presentation and production throughout all Clubs/Restaurants
• Assist and support the mentorship and development of all Clubs/Restaurant supervisors and team members daily
• Thoroughly and accurately use all selected systems as appropriate for position (Purchasing, Point-of-sale, Work Force Management and more)
• Assist with ensuring achievement of all financial goals within the Clubs/Restaurant department
• Conduct and oversee the ordering and inventory management aspects of the Clubs/Restaurant department
• Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team

Qualifications

• 3+ years of experience in food & beverage operations with 2+ years in a supervisory/management capacity.
• Experience in a sports and/ or entertainment venue with Restaurant experience strongly preferred.
• Experience in multi-restaurant service types; fast casual, fine-dining, etc. strongly preferred
• Previous experience leading large teams; inclusive of supervisors and part-time team members (60+ strongly preferred)
• Experience leading teams
• Attention to detail
• Keyboarding skills and computer proficiency with software knowledge including MS Office Experience, implementing and operating Point of Sale, On-line reservations and purchasing related technology
• Experience with computerized work force management software strongly preferred
• Excellent written and verbal communication skills
• Solid organizational skills with the ability to handle multiple projects at one time
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Ability to work nights, weekends and holidays
• Must be able to work in fluctuating temperatures
• English reading, writing, comprehension, math and computer skills required
• Ability to taste and evaluate food and beverage products
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
• Ability to use hands in using office equipment, including the computer system
• Ability to express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
• Ability to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Ability to talk and hear to conduct phone and radio correspondence
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; determine the accuracy, neatness, and thoroughness of the work assigned; visual inspection involving small errors and/or operation of machines (including inspection); using measurement devices; and/or assembly parts at distances close to the eyes

Intellectual/Social, Physical Demands And Work Environment

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands

• While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills with internal and external clients. Employee will frequently communicate via radio and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients.

Physical Demands

• While performing the essential functions of this job, the employee will frequently operate a POS system, computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio, email and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs. or more.

Work Environment

• The duties of this position are performed primarily indoors but do require frequent movement in and out of controlled temperature units such as refrigerators and/or freezers. The noise level in the work environment is usually moderate, with the exception of event days, where the sound levels may be higher than moderate. Employee will be occasionally exposed to outdoor weather conditions, year-round. Employee will be exposed to and working in extreme temperatures when utilizing various pieces of equipment.

Trail Drive Management Corp.

Under general supervision from the Director of Event Services, Event Managers plan and coordinate multiple events managing every aspect of their assigned events from advance planning, during the event and including post event follow-up. Event Managers coordinate the work of facility event staff and serve as a liaison between facility users and facility staff, service providers, public safety agencies and event attendees.The Event Manager is responsible responsible for and ensures overall customer and lessee satisfaction and experience.

• Advance, plan, service, and supervise all events
• Plan, direct and evaluate the work of subordinates
• Provide leadership and guidance for event personnel
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
• Communicate clearly and concisely in the English language, both orally and in writing
• Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
• Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
• Complete all duties with a customer service focus through teamwork & dedication to OVG’s principles
• Assist in the preparation of building to meet the requirements of upcoming events/shows
• Assist with the completion of pre-show event financial estimates
• Assist with the completion of post-show event settlements
• Advise lessees on services available from independent contractors for events
• Recruit, train, and supervise event & security staff
• Create work schedules for event & security staff, delegate assignments, and review performance/results
• Function as a liaison between users of the facility and the facility staff
• Recommend and evaluate required event staffing levels
• Coordinate communication between building staff and show staff during load in and load out
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
• Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
• Make hospitality arrangements as needed
• Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all event staff for each event
• Create and distribute detailed data sheets prior to every event
• Prepare and approve bi-weekly payroll for all event staff and security staff
• Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
• Serve as Manager on Duty as scheduled
• Other duties and responsibilities as assigned

• One to three (1-3) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
• Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
• Strong oral and written communication skills
• Strong computer skills in Microsoft Office applications, word processing, and Internet
• Possession of, or ability to obtain, a valid Virginia drivers’ license
• Possession of, or ability to obtain a current CPR certificate
• Knowledge of operational characteristics of events
• Ability to identify the needs of users of the facility
• Knowledge of crowd management and control techniques
• Knowledge of customer service practices
• Knowledge of principles of supervision, scheduling, and training employees
• Demonstrated familiarity with facility use contracts
• Knowledge of fire and public safety regulations
• Knowledge of A/V equipment and electronic systems in public assembly facilities
• Experience with budget preparation and control
• Familiarity with terminology used in entertainment/convention/public assembly settings
• Experience with Social Tables and Ungerboeck software is preferred but not required
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days

Comcast

NORTH CLUB SERVER ASSISTANT ( Part Time)

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Reports to: Manager and Supervisor of Clubs

Job Description

Server Assistants are responsible for the general support of the dining experience in the Premium/VIP areas of Dickies Arena. This is a part-time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon arena event schedule. In-person and predictable attendance.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Assist server to provide guests an exceptional dining experience
• Deliver food and beverage orders to guests in Premium/VIP seating in a timely and efficient manner
• Set and maintain tables by dropping new linen and place settings and clearing as needed
• Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentation
• Have a complete knowledge of available beer, wine and cocktails
• Work together with co-workers to ensure that guests are receiving the best possible service
• Understand and execute responsible alcohol service as well as sanitation and food safety
• Be comfortable with the arena and know how to navigate personally, as well as, assist guests.
• Support any other Food & Beverage departments as needed.
• Other tasks as assigned by supervisors and/ or managers.
• Help maintain and ensure excellent customer service.

Competencies

• Communication Proficiency
• Ethical Conduct
• Teamwork
• Health and Safety
• Motivation

Physical demands

The ideal candidate will be able to work in a restaurant setting approximately 30 to 40 hours per week. Entire shift will be spent on feet or walking around concourse. Fast-paced work in the club will be necessary exerting up to 40lbs of force. Delivering orders will need to be done quickly and efficiently. Pushing a cart is required and can sometimes be heavy. Bending and lifting will be required regularly to deliver orders and complete sidework.

Additional Eligibility Qualifications

• Must be a minimum 18 years of age
• Previous services experience a plus
• Previous arena experience preferred but not required
• Ability to multi-task
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift, push, and pull up to 40lbs
• Flexible schedule – nights, weekends and holidays
• Possess excellent written and verbal communication skills.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Trail Drive Management Corp.

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

Salary: $45,000 – $50,000yr

For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

• Advance, plan, service, and supervise all events
• Plan, direct and evaluate the work of subordinates
• Provide leadership and guidance for event personnel
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
• Communicate clearly and concisely in the English language, both orally and in writing
• Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
• Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
• Complete all duties with a customer service focus through teamwork & dedication to OVG’s principles
• Assist in the preparation of building to meet the requirements of upcoming events/shows
• Assist with the completion of pre-show event financial estimates
• Assist with the completion of post-show event settlements
• Advise lessees on services available from independent contractors for events
• Recruit, train, and supervise event & security staff
• Create work schedules for event & security staff, delegate assignments, and review performance/results
• Function as a liaison between users of the facility and the facility staff
• Recommend and evaluate required event staffing levels
• Coordinate communication between building staff and show staff during load in and load out
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
• Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
• Make hospitality arrangements as needed
• Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all event staff for each event
• Create and distribute detailed data sheets prior to every event
• Prepare and approve bi-weekly payroll for all event staff and security staff
• Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
• Serve as Manager on Duty as scheduled
• Other duties and responsibilities as assigned

• One to three (1-3) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
• Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
• Strong oral and written communication skills
• Strong computer skills in Microsoft Office applications, word processing, and Internet
• Possession of, or ability to obtain, a valid drivers’ license
• Knowledge of operational characteristics of events
• Ability to identify the needs of users of the facility
• Knowledge of crowd management and control techniques
• Knowledge of customer service practices
• Knowledge of principles of supervision, scheduling, and training employees
• Demonstrated familiarity with facility use contracts
• Knowledge of fire and public safety regulations
• Knowledge of A/V equipment and electronic systems in public assembly facilities
• Experience with budget preparation and control
• Familiarity with terminology used in entertainment/convention/public assembly settings
• Experience with AutoCAD is preferred but not required

Comcast

About Us

Voted ‘Best Places to Work’ in 2022, EideCom is a Minneapolis-based production team that strives to impact the lives of others through events. With nearly 20 years in the industry, we specialize in creating memorable experiences that move your audience. Our company’s services include production management, audio/visual strategy, branding and design, interactive entertainment and cutting-edge technology. We focus on impeccable customer service and white-glove assistance to help organizations reach their goals. Our core values are: Positive, Creative, Effective and Team-Player – that’s who we are. These values guide us in everything we do. As a growing company, we are looking to find our next team member to embrace these values and work ethics.

Job Description

EideCom is seeking a talented, detail-oriented, creative communicator with a passion for people. One of the fastest-growing event companies, EideCom has passionate and creative visionaries at the helm. We are looking for a dedicated team member who is hungry to create meaningful work.

The Live Event Producer is a full-time position with EideCom and will be responsible for managing client relationships, communicating and coordinating with sales members, and effectively managing production to create a strategy that fulfills all tasks efficiently and professionally. This role will also be responsible for overseeing all logistics for each project.

This position will report to the Director of Event Operations. Primary duties will focus on production, editing content, leading a full production team, and collaborating with clients to ensure their satisfaction. This position will be located in Brooklyn Park, MN, but will require additional travel outside of the state and possibly overseas.

This is a full-time position, freelance workers need not apply.

Responsibilities

• Meeting with the sales team and the client to understand the needs of the customer
• Oversee and lead a full live-event production team (Site visits, load-in, rigging, etc)
• Manage customer content in advance of the event and on-site at the event
• Create and manage timelines for logistics
• Travel and execute a technical position on-site to manage customer’s needs and expectations
• Coordinate regularly scheduled calls with each customer
• Track milestones and project deadlines to ensure timelines are met
• Source equipment and technical needs from third-party vendors
• Vetting, hiring and booking freelance technical staff
• Lead onsite crew, labor, and logistics

Education & Experience

• 5-7 years experience in a similar role in the Live Event Audio/Visual Industry
• Excellent written and interpersonal communication skills, including the ability to communicate across multiple departments
• Strong organizational skills and attention to detail
• Ability to understand event creative and production
• Ability to make decisions under pressure
• Flexible schedule, which could include working evenings, weekends, and holidays
• Employees must be able to stand, sit, or kneel for extended periods of time. Must also be able to move/lift heavy objects ranging 10-75 lbs. Clear vision and ability to use range of motion required.

Salary

$100,000-$120,000, depending on experience. This is a full-time position as a regular/permanent employee and includes many company-provided benefits:

• Flexible Paid-Time Off
• Health Benefits – medical, dental, vision
• Short Term and Long Term Disability Coverage
• Company paid Life Insurance Plan
• Matching 401k Retirement account
• Maternity/Paternity leave
• Paid Holidays include some company-paid holidays
• Company gatherings and social events
• Company facilities include a fitness center, locker rooms and showers, theater space and studio space.

This position will be located in the Minneapolis, MN offices and requires in-person attendance.

Salary: $100,000.00 – $120,000.00 per year

EideCom