General Staff Jobs

Mantell Associates is currently partnered with a leading organization who is seeking a Customer Project Manager to join their team.

Customer Project Manager – Responsibilities:

• Lead and grow a high quality Project Management team
• Design and implement new processes for projects
• Manage internal and external stakeholders whilst ensuring timely project delivery
• Take overall responsibility for the Project Management function
• Set out and manage project timelines, resources and scope of projects
• Assist with new business proposal preparation, as required
• Support commercial development initiatives
• Assist with development of project integrated master schedules

Customer Project Manager – Requirements:

• Bachelor’s Degree in science, engineering or equivalent
• Strong previous Project Management experience
• Customer, tech transfer project experience
• Expertise in managing project scopes, timelines & deliverables
• Ability to manage large or multiple projects
• Excellent communication, organization, planning and presentation skills
• Demonstrated experience with timeline development
• Experience with project management concepts, practices, and procedures

Mantell Associates is a specialist Pharmaceutical and Life Sciences headhunting firm. For more information on this role, please contact us at +44 (0)20 3854 7700.

Mantell Associates

We are seeking a highly motivated and skilled Legal Assistant to join a dynamic legal team. In this fast-paced role, you will provide essential support to five attorneys specializing in construction law. Your expertise in construction support, combined with your business acumen, will play a pivotal role in our success.

Responsibilities:

• Collaborate closely with attorneys to manage and organize construction-related legal documents, contracts, and correspondence.
• Coordinate and schedule meetings, appointments, and court appearances for the legal team.
• Assist in the preparation of legal documents, pleadings, and contracts related to construction projects.
• Conduct legal research to support attorneys in preparing cases and advising clients.
• Manage document filing, indexing, and archiving to ensure accurate record-keeping.
• Monitor and track critical dates and deadlines to ensure timely compliance.
• Participate in brainstorming sessions to develop innovative solutions and strategies for construction-related legal matters.
• Maintain a high level of professionalism and confidentiality in handling sensitive information.
• Perform additional administrative tasks and duties as required.

Qualifications:

• Prior experience in construction legal support is required.
• Strong understanding of construction law concepts, contracts, and industry terminology.
• Exceptional organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in legal research and familiarity with legal databases and resources.
• Excellent communication skills, both written and verbal.
• Proactive problem-solving abilities with a creative and business-savvy mindset.
• Strong attention to detail and accuracy, especially under tight deadlines.
• Proficiency in using legal software, document management systems, and Microsoft Office Suite.
• Ability to adapt to a fast-paced and demanding work environment.
• High level of integrity, discretion, and professionalism.

This is a challenging and rewarding opportunity for an experienced Construction Legal Assistant who thrives in a collaborative and results-oriented setting. Please note that this position requires overtime to meet deadlines and support the team’s goals.

Core Talent Services

Role: Associate Vice President – Director, Transformation Services

Location: United States; remote

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Director, Transformation Services!

Your responsibilities in this role include being part of a team supporting our Transformation Partners to lead and execute strategic projects, with leading companies, to drive transformation through our Digital, Analytics and Consultative capabilities with our industry leading methodologies.

Responsibilities

Evaluate the structure, policies, operations, current tech stack, people and ways of working of a client and recommend a transformation vision including process, products, and data, that enable the client to achieve its goals

Translate recommended transformation vision into a set of requirements and customer roadmap

Leverage our standard methodologies in the delivery and implementation of project/program scope to drive business value for our clients

Independently run large scale programs for global clients

Execute project activities and produce deliverables in accordance with Statement of Work (SOW) agreements

Establish strong relationships in key & prospective accounts to understand their priorities and state of their business; use that knowledge to provide strategic recommendations that enable the overall success of their business

Partner with sales and Transformation Partners to identify new buying centers within accounts where we can drive growth by aligning our digital/analytics/domain offerings to client problems

Support business development by crafting case studies to support in further business development

Solidify business requirements and design solutions

Research industry and domain best practices and trends to improve internal offerings and solutions to our clients

Keep teams and services apprised of relevant trends and opportunities that can add value to our clients and accelerate our growth

Constantly build and maintain subject matter expertise

Identify opportunities for expanding Genpact services to drive business value across client engagement

Build industry relevant digital offerings that can be standardized, repeated and scaled

Invest in the Genpact brand by developing and publishing industry relevant white papers

Responsible for the full end-to-end lifecycle of direct reports including hiring, onboarding, assessing, and evaluating performance and firing team members.

Provide leadership to the team through coaching, mentoring and development of staff

Consults with leadership and HR on sensitive and difficult employee situations and issues

Builds meaningful relationships and community within the team

Ensure new staff are trained in an efficient and effective way

Handle scope and deliverable quality including full lifecycle traceability in documentation across project workstreams

Qualifications we seek in you!

Minimum Qualifications

Bachelor’s degree or Masters/MBA in the either of the following disciplines: business, finance, supply chain, accounting, analytics, engineering, or data management

Required relevant years of experience in consulting

Demonstrable expertise in relevant industry and applicable domains

Thorough understanding of digital and analytical trends within industry

Project management experience and exposure to Agile/Scrum methodologies is an advantage

Experience with collaboration and facilitation techniques

Knowledge of project planning techniques

Proficient in Microsoft Office – Excel, PowerPoint, Word

Excellent problem solver, hyper logical and goal-oriented thinker

Excellent communication & interpersonal skills – verbal and written

Excellent presentation skills – in person & virtually

Ability to work effectively in team environments

Able to create & maintain relationship easily

Ability to thrive in ambiguity

Preferred Qualifications/ Skills

Masters/MBA in the either of the following disciplines: business, finance, supply chain, accounting, analytics, engineering, or data management Experience with MIRO, MS Visio, and various project management applications

The approximate annual base compensation range for this position is 100,000 to $125,000.The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact

ABOUT SAVILLS

At Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. With services in tenant representation, capital markets, project management, workforce/incentives and workplace strategy/occupant experience, we’ve boosted the potential of workplaces around the corner, and around the world, for 160 years and counting.

ESSENTIAL DUTIES & RESPONSIBILTIES:

• Partner with local brokerage professionals to negotiate the business terms of multi-market commercial real estate transactions, including, but not limited to, leases, purchase & sale agreements, LOI’s, etc.
• Collaborates with clients, brokers, and attorneys with all documents including Contract of Sale and Lease.
• Assists with project initiation and scope definition, prioritization of assignments, and adherence to client-driven priorities, protocols, commitments, and milestones.
• Manage all required reporting, draft business cases if required and track KPI’s.
• Coordinates field broker selection and other required resources, subject matter experts, and business partners. If necessary, facilitates client review and approval of proposed team resources for the purpose of transaction execution.
• Working closely with the assigned client, develop the tactical plan for implementing the Client’s business strategies
• Create financial analysis and understand the economic impacts of transaction activity
• In partnership with brokerage partners, draft and create a large variety of relevant documents, including but not limited to letters of engagement, market analysis and surveys, Requests for Proposals (RFPs), proposal comparison packages, letters of intent, etc.
• Understands how to create, review, analyze, and interpret financial analysis templates including book and cash flow projections, NPV (net present value), and/or IRR (internal rate of return) financial analyses to enable clients to make more informed decisions.
• Works closely with Savills’ and/or client’s Lease Administration, Project Management, Facility Management, and Finance/Accounting teams to ensure integration between the service lines.
• Other duties may be assigned.

QUALIFCATIONS:

• Real Estate Salesperson or broker license required.
• Bachelor’s degree or relevant experience.
• Prefer transaction management experience in commercial real estate, preferably multi-market work negotiating a wide variety of property uses (office, industrial, life sciences, retail, etc.)
• Extensive knowledge of financial terms, principles, policies, and practices relating to real estate transactions.
• Advanced computer software application (Microsoft Excel, Word, PowerPoint, Outlook, etc.)

QUALITIES & ATTRIBUTES:

• Positive, relatable, high-energy individual with a tendency and ability to take initiative, follow through and see tasks through to completion.
• Excellent oral and written communication skills.
• Excellent interpersonal and organizational skills with ability to manage multiple projects simultaneously.
• Ability to work in a fast-paced and sometime unpredictable environment; works well under pressure and tight deadlines.
• Ability to work independently and thinks proactively and strategically.

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. All qualified applicants, including minorities and women, are encouraged to apply.

Savills participates in the E-Verify program.

Savills North America

This is a hybrid position requiring 2 day, in person, in our downtown Chicago, IL office.

JOB SUMMARY

The Membership Coordinator serves in the Member Resource Center (MRC) in the delivery of exceptional customer service for all internal and external customers and ensuring a positive member experience. The Coordinator provides frontline support and is initial point of contact for all externally facing member/customer touch points (i.e.- phones, email, website etc.). Must demonstrate teamwork, integrity, initiative, and adaptability..

ESSENTIAL FUNCTIONS

• Manages, responds, and/or interacts with customers’ (members and non-members) inquiries via all customer touchpoints (i.e.-phone, email, web form etc.) to provide information and assistance.
• Record customer interactions, details of inquiries, complaints, and/or comments, as well as actions taken.
• Maintain highest level of customer service.
• Upsell/cross-sell AOA products and services that meet customer needs.
• Provide and maintain information regarding AOA’s policies, practices, and procedures.
• Handles financial transactions, membership dues payments, credits, adjusts payments, balances bank batches, and makes calls to collect on outstanding invoices.
• Identify and provide recommendations for process improvement and enhancements that better serve AOA’s customers.
• Maintains up-to-date knowledge of membership, CME and association programs, products/services, and policies to support inquiries to the department.
• Supports initiatives and/ or goals for the Membership Services Department and overall organization.
• Ensures data quality of information entered the system for customers.
• Works closely with manager to resolve difficult/unusual issues.
• Utilizes member support applications such as Outlook, Learning Management System platform, AOA databases; Nextiva Call Center applications and other AOA data support systems.

MINIMUM QUALIFICATIONS OR EXPERIENCE

Education:

• High school diploma or GED required.
• Bachelor’s degree or equivalent years of call-center experience preferred

Experience:

• 1-3 years in a customer service or higher-level operational position, preferably healthcare or an association setting.
• Call center experience is preferred.

SPECIAL SKILLS/EQUIPMENT

• Excellent Customer Service Skills.
• Strong attention to detail.
• Problem solving skills
• Excellent verbal, writing and interpersonal communications.
• Ability to work independently as well as collaboratively.
• Good organizational skills
• Intermediate to advanced in use of Microsoft Office applications
• Familiarity with association management software a plus.

PHYSICAL, MENTAL DEMANDS/WORKING ENVIRONMENT

PHYSICAL

• Sitting: 90%
• Standing/Walking: 10%
• Lifting: Minimal, less than 20 lbs.
• Vision: Computer, phone

MENTAL

Able to handle multiple responsibilities simultaneously.

ENVIRONMENT

• Hybrid Work Model
• Typical office environment

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

American Osteopathic Association is unable to sponsor work visas at this time.

American Osteopathic Association

The Ironbound Community Corporation Director, Family Services is responsible for overseeing the daily operation of two – Family Success Center program sites, senior services program, and food distribution to community members. ICC programs delivers community-based services to families and children in the Ironbound neighborhood of Newark. ICC is a “one-stop” shop that provide wrap-around resources and supports for families. Family Services offer primary child abuse prevention services, parent –child activities, family activities, domestic violence assistance, senior services, referrals to community partners for services, job training, financial literacy, benefits screening and bringing together concerned community residents, leaders, and community agencies to address the problems that threaten the safety and stability of families and the community.

ROLES AND RESPONSIBILITIES

• In partnership with Director of Programs, the Director, Family Services is responsible for researching, planning, developing and implementing programs and assuring compliance with the contracts.

• The Director, Family Services will initiate and set goals for programs based on the organization’s strategic objectives and contracts.

• Other job duties include, setting program timelines/deadlines, developing and implementing processes and procedures, staff recruitment, training, supervision, program development (start to finish), data collection and reporting.

• The Director, Family Services will be responsible for working collaboratively with diverse members of the ICC staff and for delivering high quality services to residents of the community. They will be responsible for implementing new program activities that are in compliance with contract regulations and ICC’s high-quality program standards.

• The Director, Family Services will build and maintain strong relationships with public and private youth and family service agencies in the area and will ensure that all ICC staff regularly participate in trainings.

• Finally, the Director, Family Services will play a pivotal role in monitoring and evaluating programs, fundraising, program planning, and managing all related program budgets. They will assist in the analysis of outcomes and performance measures from an equity-lens and use this information to guide improvements in outreach, service delivery, and meeting ICC’s mission

• The Director, Family Services must demonstrate the ability to be an ambassador to the Ironbound’s Black and brown community and cultivate unity within our community. Must have a racial equity lens as it relates to programing and program growth.

• The Director, Family Services must supervise and participate in community outreach. This includes senior facilities, housing project developments, and all other areas that are low income and underserved communities with disparities.

• Other duties as assigned.

JOB SPECIFICATIONS OR QUALIFICATIONS, SPECIAL WORKING CONDITIONS

• Ability to work, supervise and communicate with diverse audiences: staff, organizational partners and community members.

• Strong organizational, managerial and communication skills.

• Alignment with ICC’s mission and values. Passion for social justice and lifting marginalized communities.

• Desire and demonstrated ability to serve people in need and relate to diverse populations. Proven track record working with black and brown underserved communities including immigrants. • A bachelor’s degree or higher and a minimum of 3 years’ experience in programs. • Effective communicator.

• Track record for developing/improving programs with demonstrated results.

• Attention to detail and ability to meet deadlines. • Ability to coach and develop staff. • Ability to motivate and assure accountability.

• Ability to embrace working with people of different racial and ethnic backgrounds.

• Ability to work collaboratively with others and able to work as part of a team, both as leader and team member.

• Experience managing relationships with external stakeholders.

• Results-oriented, self-starter, problem solver.

• Fluency in Microsoft Office Suite and database management.

• Basic Spanish and/or Portuguese a plus (not essential).

Ironbound Community Corporation

Innova Solutions is immediately hiring for a Site Services Coordinator

Position type: Contract, 40 hours a week

Duration: 8 months

Location: On Site 94080

As a Site Services Coordinator you will:

The Role

Reporting to the Associate Director, Facilities, Utilities and Engineering, the Maintenance Scheduler/Planner will be part of the South San Francisco Site Operation Facilities, Utilities and Engineering Team. This position will support maintenance team to plan and schedule maintenance activities. He/she will also responsible for BMRAM system administrative work. The role is primarily located in South San Francisco, CA.

Responsibilities

• Ensure work orders are properly assigned.

• Be the point of contact with the external service vendor to support site maintenance activities.

• Ensure service vendor returns their service report to site on a timely manner after onsite service was complete.

• Create purchase requisition to support maintenance activities (e.g. for preventive or corrective maintenance, service agreement, parts…).

• Plan and schedule maintenance work to be performed.

• Coordinate production window in order to perform maintenance activities.

• Act as BMRAM administrator to maintain and upkeep assets in the system

• Responsible to update BMRAM to reflect current status of asset, BOM and asset movement following GMP requirement.

• Document technical work performed accurately and completely.

• Partner with internal customers and suppliers, colleagues and support services to achieve department goals.

• Understand and adhere to internal and external regulations, procedures & policies.

• Effectively communicate safety, quality, technical and training issues to team. Enforce and follow all safety rules and regulations.

• Interact with stakeholders, and vendors.

Required Qualifications

• High School diploma or GED with 4+ years of experience in a GxP environment or comparable field

• Working experience with a CMMS, planning and scheduling, BMRAM system is a plus.

• Experience with purchase system, Ariba system is a plus.

• Excellent documentation skills.

• Strong oral and written communications skills.

• Have some basic GxP knowledge and understanding.

• Team player with a successful history of working with internal departments and external vendors.

• Self-motivated and have the ability to handle multiple jobs with minimal supervision.

• Models our Core Values: Be Bold, Care Deeply, #GetStuffDone – is experienced as someone who exemplifies the culture we want to create; operates with transparency; is trusted.

Full time temporary worker position that will require to be onsite for more than 75% of time, i.e. 5×8 with up to one day a week to be remote.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Amanda M.

Recruiter

PAY RANGE AND BENEFITS:

Pay Range*: Between $31.00 and $31.20 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate’s education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA – Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated® Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

Innova Solutions

National Transaction Manager – Full-time ****MUST BE LOCATED IN DALLAS, TX****

Job Summary

Morrow Hill, a leading player in the commercial real estate industry, is seeking a skilled and dynamic National Transaction Manager to become an integral part of our team located in Dallas, Texas. In this role, you’ll leverage your expertise to oversee high-profile accounts, ensuring seamless transactions from inception to closure. This role is a mid-to-senior level position where your skills are valued and rewarded with a competitive salary, commission, and a comprehensive benefits package.

Core Duties and Responsibilities

· Manage all deals for high-profile accounts

· Oversee the entire leasing process through transaction delivery and close-out

· Coordinate with internal client teams

· Manage field brokers and other subject matter experts necessary to deliver an integrated solution to our clients

· Assist in the creation of presentations given at regional and national conferences

· Manage multiple transactions at once

· Attend company meetings and assist with preparation for client meetings and deliverables

· Support Brokers in on-going transactional needs, client relations and business development

Education and Experience Requirements

· Minimum 2 years leasing experience in a commercial real estate environment

· Texas Real Estate License

· Commercial leasing experience required (retail experience is a bonus)

· Lease negotiation experience strongly preferred

· Proficient in Microsoft Office (Excel, Word, Outlook)

· Familiarity with PipeDrive and CRM software preferred

· Client relationship management skills

· Excellent attention to detail and organizational skills

Employment Type

Full-time

Company Summary

VOTED ONE OF THE BEST COMPANIES TO WORK IN 2022! Morrow Hill offers premier corporate and franchise real estate strategies nationwide. Our clients receive the best presentation of properties and exceptional real estate services to meet their needs. Morrow Hill always exclusively represents tenants in their lease negotiations. We pride ourselves on having unparalleled access to every option in the market and meeting our client’s long-term real estate objectives through our single point of contact model. Join our team as we continue to set the standard in office, retail, industrial and franchise leasing.

Morrow Hill is proud to be an Equal Opportunity employer and does not discriminate based on an applicant’s race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, or marital status. 

Morrow Hill Commercial Real Estate

Location: Dallas, TX

Regional Field Service Manager at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Family owned for 90+ years

Position Summary:

As a Regional Field Service Manager with Benco Dental, your position will oversee the installation, maintenance, testing, troubleshooting, and repairing of dental, radiography, and associated equipment for Benco customers in your region. Your role as a Service Manager is essential in ensuring compliance to customer specifications and company requirements, while observing that all functions are completed on time and within budget.

Do YOU Possess These Skills and Attributes?

• Exceptional Time Management
• Professional and Positive Attitude
• Computer and Networking Experience
• Exceptional Customer Service, Planning, and Problem-Solving
• Effective Interpersonal and Communication Skills while Presenting and Negotiating
• Field Repair in a Dental/Medical Environment

Do These Responsibilities Interest YOU?

• Assist, coach, evaluate, and improve performance of regional service/installation technicians
• Collaborate with Regional Sales Manager to achieve regional labor sales goals
• Ensure Service Technicians are following time and attendance reporting requirements while ensuring Tech PTO reflects assigned work
• Hold Service Technicians accountable for responsibilities
• Coordinate/conduct regularly scheduled meetings with all Regional Personnel
• Ensuring high customer service satisfaction rates

Do YOU Meet These Requirements?

• Education/Experience:
• Associate Degree in: Business or BioMed Technology
• 5 Years’ Experience in a Service Industry
• Previous Management Experience
• Physical:
• Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
• Frequently lifting/lowering/carrying/pushing/pulling 1 to 55 pounds, occasionally lifting/lowering/carrying/pushing/pulling 56 to 100 pounds
• Routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
• Ability to work in tight spaces
• Frequent traveling to customer sites (daily) and occasional use of power tools

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We’re proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates’ differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

Benco Dental

Job Description

Position Title: Director of Culinary Operations

FLSA STATUS:       Exempt (Salary)

REPORTS TO:       Chief Operating Officer; dotted line to Health Center

                                   Administrator and Independent Living Executive Director

SUPERVISES:          Chef de Cuisine – Health Center Culinary Services, Baker & Executive Chef – Independent Living Culinary Services

DEPARTMENT:    OMHC

COMPANY:             MHS/The Overlook – Charlton Campus

POSITION SUMMARY:

The Director of Culinary Operations will be responsible for strategic, visionary and operational decisions and performance of all culinary programs under Masonic Health System’s umbrella. The position will require resourcefulness, originality, imagination and the courage to impose inventive and instrumental changes across the continuum. The Director of Culinary Operations will also have a unique opportunity to impact lifestyle, health, and wellness by working with the Overlook’s Life Enrichment Director, and Director of Sales & Marketing to coordinate food education, programming, and marketing initiatives. 

PRINCIPLE DUTIES/ESSENTIAL FUNCTIONS:

• Develops, implements, and maintains the strategic vision of the overall culinary program.
• Defines and refines culinary concepts per venue, coordinating with marketing, training, and leadership teams to ensure the quality and hospitality standards of each area are adhered to and communicated consistently to our Residents, Guests & stakeholders.
• Direct supervision of Executive Chefs across all business entities, as well as oversight through these direct reports of all dining personnel and operations. 
• Consultative guidance, support and direction of all culinary programs under Overlook and managed communities, in coordination with CEO and business entity leaders.
• Direct coordination of any food & beverage consultants and other related third parties, in conjunction with Chief Operating Officer & business entity leaders.
• Conducts menu tastings to ensure alignment with company vision, standards, and specific outlet business plan.
• Ensure maximization of food and beverage revenues and profits for all outlets.
• Analyzes trends and prepares critical measurements to ensure competitive advantage in industry and specific markets.
• Implements food and beverage financial strategies by anticipating requirements, trends and variances; develops budgets and capital expenditure plans; develops action plans, measures and analyzes results, minimizing the impact of variances.
• Collaborates with Entity Leaders, Senior Leadership Team, Managers, Executive Chefs and other stakeholders in all areas and across all entities.
• Controls F&B supplies by meeting with sales representatives; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions to achieve results.
• Maintains safe, secure, legal and healthy work environment by establishing, following and enforcing sanitation and quality of food and beverage preparation and service standards and procedures; monitors conformance to the regulations of the alcoholic beverage commission; enforcing sanitation and legal regulations of all kitchens, bars and service areas.
• May possibly travel to other venues and communities under the Overlook umbrella.
• Other roles and responsibilities as assigned by the Chief Operating Officer.

QUALIFICATIONS:

• Culinary degree from a top institution such as CIA, ICE, Johnson & Wales, New England Culinary Institute or similar – preferred
• Four-year business degree or comparable education and relevant experience – required
• Experience developing successful culinary concepts for large, upscale, continuing care retirement communities, resorts and/or hotels – required
• A minimum of 15 years’ experience in progressive Food & Beverage roles (minimum 3 years at the executive level) with proven outcomes managing multiple concepts and venues – required
• Experience working with local, regional and national vendors – required
• Advanced experience and understanding of retirement communities, upscale hotel/resort and stand-alone restaurant operations – required
• Thorough knowledge of federal, state and local health regulations (knowledge of Board of Health, Department of Public Health and/or Centers for Medicare & Medicaid Services regulations a plus) – required
• Experience with catering and new food venue openings -preferred
• Experience with change management and transitioning of organizations, including partnerships, affiliations and joint ventures.
• Prior work with promotions, marketing & branding.
• Prior work in writing policies and procedure design and development.
• Proven operational experience in staff development, training and supervision: ideally has worked in a management role for 5-10 years using performance management and metrics for success; proven ability to develop and lead diverse work teams across multi-functional areas.
• Candidate must possess and maintain a current, valid driver’s license.
• Solid history of leadership effectiveness that demonstrates results in a growth organization.
• Ability to develop and maintain effective relationships with clients, vendors, Team Members, Senior Leadership Team and ownership.
• Proven record of effective written, verbal, and non-verbal communication skills.
• Knowledge of developing strategies, unique products, concepts and delivery.
• Successful ability to self-motivate, self-direct, problem solve and achieve desired results
• Proven successful ability to take concepts from inception to implementation in luxury dining across multiple venues.
• Ability to think creatively with a keen awareness of market trends and opportunities within and outside the industry.
• Extensive P&L responsibilities, including knowledge of budgeting, forecasting, accounting & management expertise related to food and beverage management; to include, inventory control, product cost, waste management, labor costs, etc.
• Certified Dietary Manager a plus.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

The individual is able to perform all physical requirements, which includes repeated bending, lifting of 50 pounds, capable of standing for up to 50% of work time on various surfaces, walking distances greater than a quarter mile and repeated stair climbing. Must be able to tolerate exposure hazards such as fluctuating temperature, dust and office cleaning products.

Must be able to meet sensory demands of touch, smell, vision, hearing, and be able to detect and distinguish circumstances signifying health and safety concerns/hazards in the work environment.

Demonstrates maturity and ability to work effectively and cooperatively as a member of the Overlook. Must also be able to perform multiple tasks on a daily and weekly basis. Must be able to handle some stressful situations (irate residents, etc.).

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable “Village Center” environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

JUST SOME OF OUR BENEFITS AND PERKS:

1. Solid Track Record of Promoting
2. Team Members from within
3. Plenty of Free Parking
4. Free Daily Lunch on
5. Campus
6. Vacation, Sick, Holiday Time + Floating Holidays
7. Travel Reimbursement
8. Professional Development
9. Flexible Spending and Health Reimbursement Accounts
10. Employee Assistance Programs
11. Tuition Reimbursement
12. Short + Long Term Disability, Life Insurance
13. Medical, Dental, and Vision Insurance
14. Access to Fitness Center, Pool, and Onsite Massages

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

The Overlook